Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 121 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1220
  • Self-Funded Residential Dementia Care: from £1220
  • RESPITE Self-Funded Residential Care: from £1220
  • RESPITE Self-Funded Residential Dementia Care: from £1220

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Cook (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.

Parking

  • Bowbridge Court has plenty of onsite parking for visitors.

Bowbridge Court Reviews (121)

Total of 121, showing 21-40
9.7

Bowbridge Court has a Review Score of 9.7 (9.722) out of 10, based on 26 reviews in the last 2 years. Over all time Bowbridge Court has 121 reviews.

Overall Experience

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Date Published

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Review from E B (Respite Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently spent three weeks at Bowbridge Court after a hip replacement operation. Everyone was so kind and encouraging that it helped my recovery enormously. The place was spotlessly clean, the food was excellent and the staff helped to make residents feel part of one big family, whilst caring for
them as individuals. The care I received was excellent and I have no hesitation in recommending Bowbridge Court.

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Review from A S (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad needed emergency respite so I contacted Bowbridge Court, their management went above and beyond to visit him in the hospital and get him into the home as quickly as possible (within 36 hours!). After only a couple of days, my dad looked well and healthy again. Their management assisted in all
aspects of helping us as a family to get assessments and GP info when no one else would help! Their staff were so kind, attentive, and patient and looked after my dad amazingly well, all our questions were answered and my dad left after two weeks in their care looking like a new man.
I can't recommend the care home, Bowbridge Court, Newark enough and if a time comes that my dad needs full-time care Bowbridge Court would be the care home I'd want to take him, they were amazing, 5-star review!

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Review from Janet H (Daughter of Resident) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Bowbridge Court Care Home four years ago. She quickly settled and always felt safe and well cared for by all carers and staff. Mum's passing away at the age of 102 years was eased for us, her family, by the wonderful care, love and support we received from every member of the care home.
Our heartfelt thanks to you all.

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Review from Helen W (Sister of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We arranged a musical 'soiree'. For the first contact, the response was always positive - yes we can do that, and that, and even that! All of the staff have been exceptionally helpful. Thank you.

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Review from S W (Wife of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is clean and well-lit, with several pleasant rooms for activities, one of which opened to the gardens. A cheerful place where residents help as members of a gardening club. The staff are cheerful, helpful, hardworking and above all, caring.

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Review from Rebecca W (Granddaughter of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma at Bowbridge Court yesterday, it was actually her 91st Birthday. My son and I both felt Grandma was being very well cared for. It was clear to see that all the staff care about the residents, treat them respectfully and ensure they are happy. We were particularly impressed with
the lovely garden room, cinema room and relaxing outdoor area. Finally how kind to bake Grandma a Birthday cake - thank you!

Reply from Terri Kidd, PR Executive at Bowbridge Court

Firstly, many happy returns to your grandma! We never need much of an excuse for cake but we definitely think a 91st birthday is a good one. We are so pleased that you were impressed with our facilities and hope that you can pop by to take advantage sometime soon – we will get the popcorn machine on!

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Review from P E (Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food, service and presentation are excellent. Tables are ready, laid and spotlessly clean. Varied choice of food. The staff are willing to comply with requests.

Reply from Terri Kidd, PR Executive at Bowbridge Court

What an excellent review for our wonderful kitchen team, thank you! We’re so pleased that you’re enjoying mealtimes at Bowbridge Court and don’t forget, we’ll always do our best to whip up anything you fancy to eat.

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Review from P P (Friend of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially very impressed - this continued as I saw more of the premises.
Could not provide all ratings as did not experience these.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for your review. It’s great to hear our team at Bowbridge Court made a good first impression. We hope to see you again soon!

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Review from D E (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place. Staff are wonderful and my mum is happy here. Beautiful clean rooms, loving and caring atmosphere.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for leaving such kind words for our fabulous team at Bowbridge Court. We're so glad that your mum is happy living with us - we're just as happy to have her in our beautiful home!

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Review from P S (Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed going into the garden today.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for your lovely review, we're so glad you're enjoying spending time in the beautiful garden at Bowbridge Court!

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Review from G G (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the two years spent at Bowbridge Care Home, Mum was well looked after and treated with love, care and patience. There's plenty of varied activities, lockdown permitting. Staff were always helpful and friendly towards me and kept me well informed.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for your lovely review, we are glad your mum had such a positive experience and you felt so welcome.

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Review from Linda C (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all the carers and staff very caring and helpful towards my mother. during her stay at the home.

Reply from Charlotte Jackson, Customer Care Administrator at Bowbridge Court

Thank you for your review. We're so proud of our caring team at Bowbridge Court, who put our residents at the heart of everything they do. We'll be sure to pass on your kind words to the team.

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Review from Ian S (Son of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, clean and spacious home with very friendly and amiable staff who are all happy to help. The food was good and varied with the menu changing every week. On the downside to my father's two-week stay, was the lift was out of order for ten days of this, so my mother was unable to visit as my father
was on the second floor.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for leaving these kind words for our care team at Bowbridge Court. We’re extremely proud of our care team at the home and all they do for our residents. We’re so sorry that your mum was unable to visit due to the lift being out of order, but please be assured that our maintenance team do all they can to keep our homes’ facilities in working order. We’ll be sure to pass your review on to the team.

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Review from Lianne A (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had to go into respite at very short notice twice. Right from the start, the office staff were so understanding and supportive - they could not have done more to help us (one, in particular, having a lot of patience with my constant questions, phone calls and emails). The second time they were
on lockdown, and they arranged for Dad to go to another of their homes (which was also very good) and then they transferred him back as soon as possible. We couldn't spend much time with Dad due to restrictions in place; however, the food seemed to be very good, and the staff were friendly and caring. My only slight criticism would be that I got the impression the staff at the weekend were a bit stretched, the one lady I saw appeared very busy, and when I picked Dad up on Monday, he looked a little dishevelled (needed a wash and shave etc). Saying that, should it ever be required on a full-time basis, I definitely would want Dad to go back to Bowbridge Court without a doubt.

Reply from Terri Kidd, PR Executive at Bowbridge Court

Thank you for your review. We really appreciate you taking the time to leave such great feedback for Bowbridge Court. Our care team go above and beyond to make our residents’ transition into care stress-free, so we’re glad to know that you and your dad felt supported during this time.
Please be assured that our staffing levels are based on the needs of our residents and generally run above the required allocation. The Home Manager at Bowbridge Court would be more than happy to discuss this with you further, so please do not hesitate to contact her.

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Review from Susan K (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very good relationship with all the care home staff who I have got to know over a number of years. They look after my mum and do their best for her in every way. Any worries I have had over the years have been quickly dealt with and I have been happy with their response.

Reply from Rebekah Steward, Customer Care Team at Bowbridge Court

Thank you for taking the time to review Bowbridge Court and for your kind words. It is lovely to hear your mum is receiving the care and support she needs at Bowbridge Court. We are extremely proud of our staff and their continued dedication. I will be sure to pass on your comments to the team.

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Review from S T (Daughter-in-law of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and compassionate staff. It was evident the staff has spent time listening and talking to my mother in law. They appreciated the sense of humour and made her feel special. Our mother in law was comfortable and her needs were met very well. The staff were vigilant to her needs. Family members
were made welcome by the staff and we felt that nothing we asked for would be too much trouble. Thank you to everyone.

Reply from Rebekah Steward, Customer Care Team at Bowbridge Court

Thank you so much for your lovely review about our home and the Bowbridge Court Team. It is great to hear how attentive the staff have been and how they spent time getting to know your mother in law's individual needs. The staff team will be delighted to hear your kind words, which I shall be sure to pass along.

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Review from Peter C (Son of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father arrived at Bowbridge Court in a very poor state of health and very low in spirits. The manager and staff have restored his health, dignity and zest for life and it has been a truly remarkable turnaround in his wellbeing. Their devotion in care and compassion is exemplary. Thank you to all.

Reply from Rebekah Steward, Customer Care Team at Bowbridge Court

Thank you for sharing your experience of Bowbridge Court. It is great to hear you have seen an improvement in your father’s health and wellbeing since he joined us. We are very proud of our dedicated staff team at Bowbridge Court and I will be sure to pass on your kind words to the team.

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Review from C B (Daughter of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I contacted Bowbridge for a brochure, I have felt part of the Bowbridge "family". Such care, concern and heartfelt attention for my dear mum (and me and my dad). I felt a connection with the manager, and one lady phoned me weekly to check on Mum prior to her assessment/arrival. The staff
go above and beyond our expectations. Heartfelt thanks to you all.

Reply from Rebekah Steward, Customer Care Team at Bowbridge Court

Thank you for sharing your experience of Bowbridge Court. We understand that finding a home for a loved one can be a difficult process for all involved so it is wonderful to hear how attentive the staff at Bowbridge have been during this process. We are very proud of our dedicated staff team and I will be sure to pass on your kind words.

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Review from G S (Husband of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions are important and I found Bowbridge Court staff extremely welcoming and helpful. The most overriding impression was one of a very happy and friendly atmosphere which impressed all of our family. Everyone knew my first name extremely quickly from the individual care to cleaning to good
preparation and the handyman, all is excellent. I feel freely able to ring at any time, make comments, seek advice. I forgot to mention the receptionist - simply excellent.

Reply from Rebekah Steward, Customer Care Team at Bowbridge Court

Thank you so much for taking the time to write such a lovely a review for Bowbridge Court. We are so pleased that you and your family were made to feel so welcome and we do pride ourselves in taking special care of the families as well as the residents as we appreciate how difficult it can be for all to adapt to such a big change. It is so nice to hear yourself and your wife have had such a positive experience with Bowbridge Court and I will certainly pass on your comments to the team.

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Review from M I (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in Bowbridge Court. He was there for over seven years and was very happy. He thought he was in a hotel that's how content hewas. The carers were brilliant with him and he was very well liked. Good food and a loving environment we couldn't have asked for more.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Bowbridge Court is calculated as follows: ( (229 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court

Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court

No image found

Anastasia Arundell

Job Title: Deputy Manager

Anastasia is the Deputy Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowbridge Court to verify any information. View our terms and conditions. Bowbridge Court has an Enhanced Service - more info.