Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 129 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.
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Care Provided by Bowbridge Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1299
  • RESPITE Self-Funded Residential Care: from £1299
  • RESPITE Self-Funded Residential Dementia Care: from £1299

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements.

Contact Bowbridge Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bowbridge Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Cook (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.

Parking

  • Bowbridge Court has plenty of onsite parking for visitors.

Bowbridge Court Reviews (129)

9.7

Bowbridge Court has a Review Score of 9.7 (9.749) out of 10, based on 30 reviews in the last 2 years.
Over all time Bowbridge Court has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bowbridge Court
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Total of 129, showing 61-80
Review from L B (Daughter of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring, helpful and sometimes some of the staff have gone above and beyond with the thoughtful things they have done, much appreciated.
Sometimes different information given from different shifts which can sometimes be confusing. Well looked after.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from S W (Daughter of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although I haven't been able to visit mum during the lockdown, I speak to her most days. I'm very impressed with how happy she is despite her confinement. She is always praising the staff for the care she is getting. thank you for keeping her safe and happy.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from G C (Son of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care and attention my father is receiving within Bowbridge Court care home. The staff from the management downwards are fantastic, caring and loving towards my father! Whilst it is not ideal that he needs to be in a care home, unfortunately, his health and mental capacity
means that this is a necessity. The care home gives a sense of quiet, calm, soothing environment for a president to feel safe and secure when they are at their most vulnerable time of life.
A home is only as good as its staff. Well done to you all you are brilliant and much appreciated.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from S H (Granddaughter of Resident) published on 18 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to see nanna. New to the home in January 2020 she settled well and is very well cared for. I feel Nanna is safe, secure and contented. The staff are amazing and happy to answer any questions we have.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from Mandy S (Daughter of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bowbridge Court care staff are, in my experience, consistently thoughtful and supportive.
Nothing is too much trouble and they genuinely engage with the individual personalities of the residents in their care. That is a rarity and worth a lot to the families of loved ones.
Let’s put it this way, in
the current climate of Coronavirus, if I can’t physically get to see my loved one for a period of time, I am confident she remains in the best possible care and that the staff at Bowbridge will continue to look out for and address her needs, as they are a great team.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receives your message.
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Review from Emma G (Granddaughter of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was a resident here. When visiting our family was made extremely welcome, even invited to spend lunch with her on many occasions. The staff were very attentive and were always willing to help. When my grandmother deteriorated, their end of life care was second to none, couldnt fault it.
She is no longer with us, but thank you Bowbridge Court for helping her pass on become a little easier.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.
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Review from Alison (Daughter-in-law of Resident) published on 31 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been in Bowbridge Court since September, having moved up from the south of the country. I cannot thank the staff enough for making her feel welcome and for the excellent standard of care they provide.
Everyone has taken real trouble to get to know her and the level of care is
excellent. As a visitor, you are made to feel extremely welcome on every visit. They have also been helpful in helping us understand my mother in laws condition and very supportive of us as a family.
There are so many activities for the residents to do and take part in, all really well thought out and well run.
The home is always immaculately clean, as is her room. All the services they provide, from laundry to hairdressing and manicures, are excellent. I genuinely cannot recommend Bowbridge Court highly enough.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on making a real difference to the lives of our residents and creating a great place to live, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from Nicholas R (Son of Resident) published on 31 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found Bowbridge Court to be really friendly, clean and well run. The staff support the residents in a really caring way and my mum loves the food and activities. They really make an effort to link to the community which I have been really impressed by. The environment is modern, attractive
and really clean. We feel really lucky to have found Bowbridge Court.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtWe would like to thank you for taking the time to write this review. We are pleased to hear such positive feedback on our activities programme. We are proud to have strong ties with the wider community, which enables our team to offer interesting and resident centred activities, events and trips. We will be sure to pass this message onto our team at Bowbridge Court.
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Review from Rebecca G (Granddaughter of Resident) published on 19 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my boys and my mum came to visit my nan one day. My mum fell due to her knee coming out. All of the staff were very quick in attending and one staff member was really good with my three-year-old boy.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for taking the time to write this review feedback is very important to us. We are sorry to hear about what happened to your mum during your visit, but we are pleased to hear, our Bowbridge Court team were able to help.
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Review from Lee B (Granddaughter of Resident) published on 28 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma moved to Bowbridge Court on Monday and today (Saturday) my husband, two sons and I came to visit her. The staff couldn’t have been more accommodating and friendly. Grandma showed us all around and we were impressed with the different areas there were to sit and the resident guinea pigs!
It was a bit chilly to go outside but these areas also looked nice. We were able to join Grandma for lunch (we called ahead to book this in with the chef) which was very nice indeed. A choice of two main courses and two desserts. Afterwards, we sat in the lounge area to watch some television with Grandma and chatted to another of the residents. The whole place has a lovely homely feel and is beautifully decorated and presented. It’s early days for Grandma, but I’m sure that being at Bowbridge she will be well looked after and hopefully won’t be as lonely as she has been living alone. NB. I personally have not had contact with the management.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much for your kind review of Bowbridge Court and the lovely way you have described our home. Residents and their well-being are our top priorities. We love to see and welcome families into our home and I am so pleased to hear you enjoyed lunch while visiting. I will ensure your kind comments are passed to the whole team.
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Review from S W (Friend of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my old friend today was a very pleasant experience. All the staff were very friendly and welcoming, particularly at reception and my friend says she is very pleased with her care, meals and accommodation.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you for kindly taking the time to write a review of our home. I am pleased to hear your friend is happy at Bowbridge Court. The staff team will be delighted to hear your kind words which I shall be sure to pass on.
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Review from D N (Daughter of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I booked my mother into Bowbridge Court for two weeks respite after a nasty fall.
There is such a lovely, friendly and relaxing atmosphere and we were made to feel very welcome.
The home was clean and furnished to a high standard with plenty of activities throughout the week.
But the best part is
the staff. They are all fantastic, so friendly, dedicated and professional nothing was too much trouble. I can't thank them enough.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much for your kind review of Bowbridge Court and the lovely way you have described our home. We pride ourselves on treating each resident with respect and dignity at all times and we are very proud of our staff team. Thank you again for the kind words which I shall be sure to pass on.
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Review from Susan W (Friend of Resident) published on 6 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Godmother moved into Bowbridge Court in January 2019 and after settling in she loved it. She was well cared for and spoke highly of all the staff and carers. Unfortunately, she was unable to go to many activities as she became ill but she did go to 'Crufts' and thoroughly enjoyed it.


I would

like to thank everyone at Bowbridge Court for all the care and compassion given to my Godmother, myself and other visitors during her last days - it really was appreciated.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much for your review of Bowbridge Court. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family. We are so pleased to hear that your godmother was happy at Bowbridge Court and would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. Thank you again for the kind words which I shall pass on to the whole staff team.
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Review from Dave R (Son of Resident) published on 16 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father's depressed state has been lifted by his four weeks at Bowbridge Court, and he is now thriving, and enjoying life again. The staff are amazing here, very uplifting from the front staff to the carers, all have a way of making my father (aged 81) feel important and cared for. The atmosphere
is relaxed, and everything is spotlessly clean. Food is great, I have sampled it myself, and even had a gourmet dining experience, which is up with top restaurant standard.


Activities are on all day, and all are encouraged to join in, even the visitors! Onsite, there is a cinema, a main dining/living room and side rooms which can be booked out for private family gatherings. A hair salon is free as is a chiropodist.


My father started out as two weeks respite but loves it so much he has gone full time. He has started laughing and joking for the first time in years, so massive thanks to the amazing staff at Bowbridge Court, too many to mention, sorry.


10/10 Amazing place.

Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you for your kind review of Bowbridge Court and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Bowbridge Court. Our inclusive offering is a real hit with residents and visitors alike. The staff team will be delighted to hear your kind words which I shall be sure to pass on.
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Review from Peter C (Son of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 94-year-old mother was moved mid-October 2018 into Bowbridge Court after a short spell in hospital. She was still unwell and this was for 'respite'.
Despite another two spells in hospital, she left the care home near the end of February 2019 after a remarkable recovery. The management and staff
were all excellent and friendly and made my mother feel very comfortable and happy. This was a woman who never wanted to go into a care home!
If her circumstances were to change in the future she, and us, would have no hesitation in using this facility again.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much for your lovely review about our home and the Bowbridge Court team. I am pleased to hear your mum has recovered and that she would happily stay with us again. The staff team will be delighted to hear your kind words which I shall be sure to pass on.
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Review from M J C (Daughter of Resident) published on 4 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff encountered were cheerful, helpful and caring, they treated my father with respect and compassion, and gave me a lot of support during his last days.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much for your review of Bowbridge Court. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family. It is comforting to hear that our staff were able to support you and would like to ensure that you and your family always feel welcome to come back and join us for a cup of tea. Thank you again for the kind words which I shall pass on to the whole staff team.
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Review from John K (Son of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for caring for my mum, she passed away on 31/01/19. We miss her so much, but I would like to say thank you for all the care you gave her, and the care you gave us at this unhappy time. Again. Many thanks to you all.
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Review from Cherryl D (Daughter of Resident) published on 21 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has recently passed away whilst in the care of Bowbridge Court. He had a wonderful time at the care home and was very well looked after and cared for. He loved the trips out and the entertainment. It was great to see dad enjoying his life again.
It is a tough decision putting a loved one
into a care home but I had no regrets when I saw how much love and care was shown to him. The home always went the extra mile when the family visited to welcome them.
Reply from Samantha Blair, Customer Care Advisor at Bowbridge CourtThank you so much, Cherryl for taking the time to leave us a review.
It is lovely to hear how much your father enjoyed living with us here at Bowbridge Court. Your father was part of our family - a larger than life character who always had a smile on his face.
He embraced life here at Bowbridge Court, joining in with as many activities as possible and often encouraging other residents to join in.
Thank you again for your review, we will ensure that your kind words are passed to the whole staff team.
We hope you will keep in touch and feel free to pop in for a cuppa when you can.
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Review from Lorraine L (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very professional in dealing with my awkward relative and with us!
Smiley, knowledgeable and supportive, we felt staff were postive and very helpful.
The receptionist particularly informative, clearly loves the job and was seen to interact with residents with sensitivity and humour.
Reply from Kristyna Hunt, Communications Executive at Bowbridge CourtThank you for taking the time to review Bowbridge Court. Feedback is extremely important to us and we will make sure that your kind comments are passed to the whole staff team.
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Review from Jessica S (Daughter of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum was a resident for 5 years until she passed away in March 2018, one of the first residents when the home opened.
During this time she was treated with respect, kindness, patience and understanding. She was well cared for and all her medical needs promptly attended to. She was treated as an
individual and encouraged to make her own decisions but was given the support as was deemed appropriate and necessary as her dementia became worse.
The end of life care she received was exemplary. Not only was Mum supported but everyone gave a tremendous amount of love and support to my brother and I during this difficult time. Thank you.


If anyone had their choice they wouldn't want their loved ones to go into a care home but I would recommend Bowbridge Court for being a friendly, welcoming and secure home. They are always looking for ways to improve nd listen to constructive criticism and act upon it. I hope that people will visit and see for themselves that this is the place for their loved one to live.

Reply from Kristyna Hunt, Communications Executive at Bowbridge CourtThank you very much for your lovely review of our home. We are so pleased to hear that your mum enjoyed her time living at Bowbridge Court and that you all felt supported during what was undoubtedly a difficult time for your family. Feedback is extremely important to us and we will make sure that your comments are passed on to the whole staff team at the home. We hope you continue to keep in touch with Bowbridge Court and welcome you to visit at any time.
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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for Bowbridge Court is calculated as follows: ( (273 Excellents x 5) + (74 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 354 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager Joined: 2023

Debbie is the Home Manager at Bowbridge Court

Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court

No image found

Anastasia Arundell

Job Title: Deputy Manager

Anastasia is the Deputy Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowbridge Court to verify any information. View our terms and conditions. Bowbridge Court has an Enhanced Service - more info.