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- Bartley Green Lodge Residential Care Home

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.
They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...
Care Provided by Bartley Green Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Bartley Green Lodge Residential Care Home for full pricing details and T&Cs.
Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Bartley Green Lodge Residential Care Home Reviews (131)
Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Bartley Green Lodge Residential Care Home has 131 reviews.
The accommodation is very good. Rooms are nice and clean and the staff are always very helpful and look after my aunt very well especially when she fell and broke her hip. I would recommend this care home, so many thanks for all your support.
My dad had been a resident here for almost a year. He has always been treated extremely well and always with dignity and respect. The staff and managers are all brilliant and share a great sense of humour with him. Everyone is extremely helpful and kind to residents and family. Any problems are always dealt with effectively and professionally - nothing is too much trouble. My dad is very happy here and we feel that he is happy, reassured, safe and well cared for. Many Thanks
Thanks to all at Bartley Green Lodge.
All the staff are extremely helpful and respectful at all times to residents and family members. Maybe if a member of staff could be moved down to the ground floor to aid in the mornings, that would be beneficial.
This is an excellent care home where all the staff are committed to providing a high standard of care. There is a programme of activities available which residents are encouraged to take part in and suggestions for other activities are reviewed for suitability. Hairdressing and chiropodist services are available on site at very reasonable fees. The food provided is nutritious and residents likes and dislikes are looked after where possible. I have observed the care given to individuals on my regular visits and am impressed with the watchfulness of the staff who quickly pick out individuals who may be a bit down and give them prompt attention. My mother who is 95 years old has had 2 falls which were both dealt with appropriately and I was notified very promptly in both cases.
My mother has been a resident here since April 2016. She is well cared for and staff always communicate with me if she needs additional support of if she seems unwell. Food is good and varied, hygiene and facilities excellent. Above all, it is friendly and relaxed and the residents are treated with dignity and respect. We chose this care home after rejecting many others we have not regretted that decision.
Care is very good. Staff are very polite.
I was very pleased when I was able to get my sister into Bartley Green Lodge. It is a lovely place.
The care home has provided good care for my mom. They keep me informed of any issues that arise and in turn, they deal with my queries promptly. My only negative comment is that it would be nice to see the residents taken outside occasionally.
I have visited Bartley Green Lodge Residential Care Home every day for the last six months. I have found the care there excellent and the staff superb.
The home is kept clean and tidy with the exception of the inevitable aroma of urine at times in the hallways . This is a little off-putting and embarrassing if I take visitors particularly young children who are quick to comment on such things.
On our visits to Bartley Green Lodge we have found all staff very courteous and friendly, nothing too much trouble and put themselves out for residents and visitors. Rooms are excellent, everything you could possibly need, furnished to good standard. I found residents garden could be given a bit of a lift, more seating and more flowers but adequate. Lounge areas very pleasant with staff in attendance. Food cannot really comment, brother enjoys breakfasts and does seem to be happy in general, security systems seem very satisfactory for residents safety, value for money, seems quite expensive but it's individual families decision what they can afford. I have not seen any actitivities my brother has taken part in.
Thank you for your review - I am pleased to say that we had already planned for the garden to have a facelift, which starts in two days’ time. We will be replacing fence panels, improving furniture and planting more flowers, as well as creating a new sensory garden. I’m sure you will notice a big difference.”
Despite failing health, my mother received all the help and support she needed to maintain the best quality of life that she could hope to enjoy, from very friendly and caring staff. The management team were always welcoming and approachable.
I visited my aunt for the first time last week and I was so impressed with Bartley Green Lodge, its a lovely environment, staff are lovely and the management where very nice and approachable, would recommend Bartley Green to any body who asks.
Fantastic care and support for my mam. She is so precious so it is so important that we trust the staff as we do! thank you.
Took a couple of days to settle nan in, both herself and the staff in terms of helping her shower etc, but once sorted the care has been excellent. Lovely staff and nice home. Could maybe encourage activities more in the home.
I find the care home excellent in all aspects of the place. Carers, cleaners and managers all polite and helpful. Couldn't wish for mum to be in any other home.
Fantastic, friendly environment. Couldn't praise highly enough. A1!
It's a really really nice home. My sister has been here for 2 years now and I'm happy.
The homes is clean and very well looked after, and residents are kept occupied with various activities throughout the week and are treated with respect. The food and drink provided is also excellent. Overall, the home is outstanding and I feel lucky to have found such a great place for my nan to live.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Jan 2025
Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...
There are no upcoming events for Bartley Green Lodge Residential Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 29 Nov 2024Recipient: Bartley Green Lodge Residential Care Home
Accreditations
There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.
Meet the Team (3)

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.
I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.
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