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- Bartley Green Lodge Residential Care Home

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.
They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...
Care Provided by Bartley Green Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Bartley Green Lodge Residential Care Home for full pricing details and T&Cs.
Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Bartley Green Lodge Residential Care Home Reviews (131)
Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Bartley Green Lodge Residential Care Home has 131 reviews.
Staff can’t do enough for residents and their families, always there if you have a problem. Mother settled in almost immediately.
Thank you so much for your review. It is lovely to hear how well your mother is settled and that you are so pleased with the care we provide. Best wishes, Fae
All the staff have been fantastic for my brother's first month. They are great. It is the best place for his wellbeing and care.
Thank you for your lovely review and scores - it is wonderful to hear how well your brother is settling in with us. Best wishes, Fae.
I cannot fault this place, from the decor to the food, friendly staff and cleanliness. It's just a lovely place and my nan is very happy here.
Thank you so much for your lovely words - it is wonderful to hear how happy your nan is at Bartley Green Lodge. Best wishes.
My experience of Bartley Green Lodge is that my aunt has always been well cared for and she herself settled in the lodge straight away and has been happy in the last two and a half years there and that means a lot to me.
Thank you for such lovely feedback. I will be sure to pass this onto the manager and the team. Best wishes.
We were delighted to find Bartley Green Lodge after viewing over 15 other homes. It was wonderful to discover somewhere that exceeded our expectations. The level of dedicated care my mother receives from all of the staff here is evident throughout.
When looking for dementia care for my Mom, I checked out several care homes before deciding on Sanctuary. I wanted somewhere where Mom would feel at home, with caring friendly staff.
Apart from looking for the obvious points of looking for suitable care, I needed to ensure the overall accommodation was clean and the food good.I never announce when I shall visit Mom, but whenever I do the place is always clean, tidy and smelling lovely. (I have even complimented the cleaning staff on a job well done).
There is a fantastic food choice at every meal, (not just edible) which is served with a smile from the carers.
There is entertainment or activities throughout the week, along with weekly visiting primary school children, plus a family cafe area with complimentary homemade cakes each day.
In short, I know I've entrusted my Mom to a wonderful place, with caring staff, whether they be personal carers, catering staff, cleaning or office staff, and I can't thank them enough for what they do.
We are pleased with Bartley Green Care home overall. The staff are friendly, supportive and kind. The food is well cooked and well presented. The rooms are comfortable and are cleaned on a fairly regular basis.
Dear Anne, thank you for taking the time to review Bartley Green Lodge, your feedback is much appreciated. If you have any further feedback in regards to activities, as I see your score is quite low for this, please do not hesitate to speak to Jo the home manager, she will be more than happy to help. Best wishes.
I have always found staff and management to be very helpful. They all seem to have the residents best interests. Staff seem well trained and act with care and understanding. A good service overall. We, as a family, are pleased with our Mother's care.
Thank you for taking the time to write such a lovely review. We are really pleased you are so happy with our the home. Kindest regards, Kate Yates.
Very good value for money, service and general care of all residents is outstanding. The only one thing I feel is needed here is footstools that elevate. Your legs as residents suffer from swollen legs. There are foot stools here but the hight is not sufficient. Also maybe something to add that all rooms have remote beds so residents can sit up or have legs elevated.
Dear Pauline, Thank you for your kind feedback about the care we provide at Bartley Green Lodge! I will pass this, along with your observation about the footstools to Jo and the team who will be more than happy to help. Best wishes, Fae.
Staff all attentive to Mom's changing needs. Mom is happy here and safe and entertained.
Support when needed after emergency is excellent. As a family, we could not wish for more for Mom.
Thanks very much to all.
What a wonderful review, thank you so much for your kind words about Bartley Green Lodge and the care your mother receives. Good feedback is always so lovely to hear, so I will make sure to pass this onto our caring team at the home. Best wishes, Fae.
Good food/clean rooms.
Thank you for taking the time to review Bartley Green Lodge, your kind words are appreciated and will be passed onto our team at the home. Best wishes, Fae.
Staff very helpful and obliging.
Dear Mark, thank you for your kind words. We are really pleased that you are so satisfied with your fathers care. I will pass this onto our caring team at Bartley Green Lodge. Best wishes, Fae.
My father came to this home straight from hospital on the 22nd December and I can only say that all the staff have made him and the family, very welcome and nothing has been too much trouble.
During one of my visits, there was an incident with one of the patients who stumbled and fell. Their response was quite amazing, how quickly and professionally it was dealt with. I am pleased to say the lady was okay.
I am very happy for my father to be there.
Everything at this home cannot be faulted. All of the staff are dedicated, kind and thoughtful.
Excellent service
My aunt has been a resident since the home opened, based on her care we decided this was the best place for my mother and she has only recently moved in. Staff are very friendly and helpful.
Sister has been a resident in the home for four years plus, and is very happy and well cared for.
March 2017, was the first month in Bartley Green Lodge, everything I have found in regard to my dad has been excellent - the carers and management staff cannot do enough to help with care, queries and questions. Nothing is too much trouble for them if it will help you feel better about a situation, or if there is something troubling you. 100% customer service and 100% customer satisfaction on my part.
My dad has settled in nicely.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Jan 2025
Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...
There are no upcoming events for Bartley Green Lodge Residential Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 29 Nov 2024Recipient: Bartley Green Lodge Residential Care Home
Accreditations
There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.
Meet the Team (3)

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.
I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.
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