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Bartley Green Lodge Residential Care Home

137 Field Lane, Bartley Green, Birmingham, West Midlands B32 4ER
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Bartley Green Lodge Residential Care Home logo
As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)
Bartley Green Lodge Residential Care Home, Birmingham
Bartley Green Lodge Residential Care Home, Birmingham
All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)
Bartley Green Lodge Residential Care Home, Birmingham

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.

They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...  

Care Provided by Bartley Green Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,237From £1,237

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Thompson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (47)

Bartley Green Lodge Residential Care Home Reviews (131)

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9.8

Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years. Over all time Bartley Green Lodge Residential Care Home has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Pat H (Daughter-in-law of Resident) published on 25 February 2020 Submitted via Website
Overall Experience

Staff can’t do enough for residents and their families, always there if you have a problem. Mother settled in almost immediately.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you so much for your review. It is lovely to hear how well your mother is settled and that you are so pleased with the care we provide. Best wishes, Fae

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Review from P M (Brother of Resident) published on 29 October 2019 Submitted via Postal Card
Overall Experience

All the staff have been fantastic for my brother's first month. They are great. It is the best place for his wellbeing and care.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you for your lovely review and scores - it is wonderful to hear how well your brother is settling in with us. Best wishes, Fae.

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Review from Donna E (Granddaughter of Resident) published on 13 September 2019 Submitted via Postal Card
Overall Experience

I cannot fault this place, from the decor to the food, friendly staff and cleanliness. It's just a lovely place and my nan is very happy here.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you so much for your lovely words - it is wonderful to hear how happy your nan is at Bartley Green Lodge. Best wishes.

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Review from D F (Niece of Resident) published on 9 September 2019 Submitted via Postal Card
Overall Experience

My experience of Bartley Green Lodge is that my aunt has always been well cared for and she herself settled in the lodge straight away and has been happy in the last two and a half years there and that means a lot to me.

Reply from Fae Doherty, Senior Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you for such lovely feedback. I will be sure to pass this onto the manager and the team. Best wishes.

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Review from Gill M (Daughter of Resident) published on 30 August 2019 Submitted via Postal Card
Overall Experience

We were delighted to find Bartley Green Lodge after viewing over 15 other homes. It was wonderful to discover somewhere that exceeded our expectations. The level of dedicated care my mother receives from all of the staff here is evident throughout.

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Review from Denise R (Daughter of Resident) published on 30 August 2019 Submitted via Website
Overall Experience

When looking for dementia care for my Mom, I checked out several care homes before deciding on Sanctuary. I wanted somewhere where Mom would feel at home, with caring friendly staff.

Apart from looking for the obvious points of looking for suitable care, I needed to ensure the overall accommodation was clean and the food good.
I never announce when I shall visit Mom, but whenever I do the place is always clean, tidy and smelling lovely. (I have even complimented the cleaning staff on a job well done).

There is a fantastic food choice at every meal, (not just edible) which is served with a smile from the carers.

There is entertainment or activities throughout the week, along with weekly visiting primary school children, plus a family cafe area with complimentary homemade cakes each day.

In short, I know I've entrusted my Mom to a wonderful place, with caring staff, whether they be personal carers, catering staff, cleaning or office staff, and I can't thank them enough for what they do.

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Review from Anne A (Daughter of Resident) published on 20 February 2019 Submitted via Postal Card
Overall Experience

We are pleased with Bartley Green Care home overall. The staff are friendly, supportive and kind. The food is well cooked and well presented. The rooms are comfortable and are cleaned on a fairly regular basis.

Reply from Fae Doherty, Marketing Officer at Bartley Green Lodge Residential Care Home

Dear Anne, thank you for taking the time to review Bartley Green Lodge, your feedback is much appreciated. If you have any further feedback in regards to activities, as I see your score is quite low for this, please do not hesitate to speak to Jo the home manager, she will be more than happy to help. Best wishes.

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Review from Elizabeth L (Daughter of Resident) published on 19 November 2018 Submitted via Postal Card
Overall Experience

I have always found staff and management to be very helpful. They all seem to have the residents best interests. Staff seem well trained and act with care and understanding. A good service overall. We, as a family, are pleased with our Mother's care.

Reply from Kate Yates, PR Officer at Bartley Green Lodge Residential Care Home

Thank you for taking the time to write such a lovely review. We are really pleased you are so happy with our the home. Kindest regards, Kate Yates.

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Review from P N (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience

Very good value for money, service and general care of all residents is outstanding. The only one thing I feel is needed here is footstools that elevate. Your legs as residents suffer from swollen legs. There are foot stools here but the hight is not sufficient. Also maybe something to add that all rooms have remote beds so residents can sit up or have legs elevated.

Reply from Fae Doherty, Marketing Officer at Bartley Green Lodge Residential Care Home

Dear Pauline, Thank you for your kind feedback about the care we provide at Bartley Green Lodge! I will pass this, along with your observation about the footstools to Jo and the team who will be more than happy to help. Best wishes, Fae.

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Review from B M (Daughter of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience
Happy with Mom's care throughout her 18 months stay at this home.
Staff all attentive to Mom's changing needs. Mom is happy here and safe and entertained.
Support when needed after emergency is excellent. As a family, we could not wish for more for Mom.

Thanks very much to all.

Reply from Fae Doherty, Marketing Officer at Bartley Green Lodge Residential Care Home

What a wonderful review, thank you so much for your kind words about Bartley Green Lodge and the care your mother receives. Good feedback is always so lovely to hear, so I will make sure to pass this onto our caring team at the home. Best wishes, Fae.

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Review from Michael M (Son of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience
Nice and friendly/helpful staff.

Good food/clean rooms.

Reply from Fae Doherty, Marketing Officer at Bartley Green Lodge Residential Care Home

Thank you for taking the time to review Bartley Green Lodge, your kind words are appreciated and will be passed onto our team at the home. Best wishes, Fae.

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Review from D Mark L (Son of Resident) published on 16 November 2018 Submitted via Postal Card
Overall Experience
Excellent care for my father with Altheimer's and other issues.

Staff very helpful and obliging.

Reply from Fae Doherty, Marketing Officer at Bartley Green Lodge Residential Care Home

Dear Mark, thank you for your kind words. We are really pleased that you are so satisfied with your fathers care. I will pass this onto our caring team at Bartley Green Lodge. Best wishes, Fae.

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Review from S S (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

My father came to this home straight from hospital on the 22nd December and I can only say that all the staff have made him and the family, very welcome and nothing has been too much trouble.

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Review from Rose T (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience
During my father's stay so far he has been treated with respect, dignity and kindness by management and staff, always happy to help and advise.
During one of my visits, there was an incident with one of the patients who stumbled and fell. Their response was quite amazing, how quickly and professionally it was dealt with. I am pleased to say the lady was okay.

I am very happy for my father to be there.

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Review from John and Maureen (Son-in-law of Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience

Everything at this home cannot be faulted. All of the staff are dedicated, kind and thoughtful.

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Review from Carol L (Resident / Service User) published on 28 July 2017 Submitted via Postal Card
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Excellent service

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Review from E H (Relative of Resident) published on 3 July 2017 Submitted via Postal Card
Overall Experience

My aunt has been a resident since the home opened, based on her care we decided this was the best place for my mother and she has only recently moved in. Staff are very friendly and helpful.

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Review from E G (Sister of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

Sister has been a resident in the home for four years plus, and is very happy and well cared for.

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Review from Susan S (Daughter of Resident) published on 18 April 2017 Submitted via Postal Card
Overall Experience

March 2017, was the first month in Bartley Green Lodge, everything I have found in regard to my dad has been excellent - the carers and management staff cannot do enough to help with care, queries and questions. Nothing is too much trouble for them if it will help you feel better about a situation, or if there is something troubling you. 100% customer service and 100% customer satisfaction on my part.

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Review from D B (Daughter of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience

My dad has settled in nicely.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 August 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 03 Jan 2025

    Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...

Upcoming Events

There are no upcoming events for Bartley Green Lodge Residential Care Home.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.

Meet the Team (3)

Kelly Thompson
Kelly ThompsonJob Title:Home ManagerJoined: 2018

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

Sean McCaffney
Sean McCaffneyJob Title:Team LeaderJoined: 2014

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

Leanne Dawes
Leanne DawesJob Title:Activities CoordinatorJoined: 2021

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.

I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.

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