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- Bartley Green Lodge Residential Care Home

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

As a family, we could not wish for more for MomB M(Daughter of Resident/Service User)


All of the staff are dedicated, kind and thoughtfulJohn and Maureen(Son-in-law of Resident/Service User)

Proud to win the Care Home of the Year Award in the National Care Awards 2024, the team at Bartley Green Lodge are passionate about enriching the lives of their residents.
They support them to have an active role to play in how their home is run. There are a team of resident ambassadors, who do everything from supporting the home manager to interviewing potential staff, to providing feedback at...
Care Provided by Bartley Green Lodge Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1237 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Bartley Green Lodge Residential Care Home for full pricing details and T&Cs.
Contact Bartley Green Lodge Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (47)
Bartley Green Lodge Residential Care Home Reviews (131)
Bartley Green Lodge Residential Care Home has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Bartley Green Lodge Residential Care Home has 131 reviews.
Everyone is so friendly and have time to answer any questions. The staff are exceptional including the seniors who are always on hand. It's good to feel mom is in safe hands, being fed and encouraged to shower. I wouldn't hesitate to recommend Bartley Green Lodge Residential to anyone whose relative was going into care.
I would recommend this place to anyone.
Something else we have noticed over the last few months is the turnover of staff at the home, and there seems to be more agency staff there than ever before. I feel that my mother has been shunted off to hospital just before Christmas so there was one less person for them to deal with. Now we have to find another place where my mother can be looked after. This poor treatment of my mother has now been reported to the Care Quality Commission as I feel that the home are taking the view that she has become a burden to them.
However unfortunately, there are times when a resident goes into hospital as...
My mother has been able to settle very well due to the help of the managers and staff. The home is always clean and tidy. The food seems excellent. There is a good atmosphere whenever I visit and staff are very kind and caring.
The kindness and support that mom has received from day one, when she was met by the lady from the office has remained. All the staff that mom has got to know are amazing and take the time to listened as she does like a chat especially when she has got a cup of tea. Mom decided she wanted her own curtains and bed cover to make it look more like home and it does. The staff whether it be the team on the front desk, office and carers there is always someone around if you need advice or just a chat. One of the staff who has recently joined the team, thank you for answering any worries I might have if moms not been well. I don't think I could manage this journey without them. The only advice I can give is not to be afraid to ask for help if you have any worries or concerns as they are all there to help.
I couldn't be more satisfied. Mum has been at the Lodge since November and has clearly settled down well. She looks happier and healthier than I've seen her since her stroke last year. The staff are friendly and courteous which clearly makes for a calm harmonious atmosphere at the home.
We have found Bartley Green to be very caring and friendly. Nothing is too much for the staff. Our mother has not been this happy for a long time. Staff and management always take time to sit and talk to her.
I'm lucky to be in reasonable good health, but this is so the place I'd like to live out the rest of my days if need be. It is above average of any nursing home I have visited!!
I am so impressed by the home in all areas and would not have any doubt in recommending to others, you're made so welcome and the staff are really lovely.
Found the home to be a nice, bright, happy place to be, staff seem vigilant and facilities are there for everyone. Rooms seem nice and clean. The management are very helpful.
My mum has been in the home since March 2013 and I have always found the staff to be very caring and kind to my mum, they have always been understanding of the problems she has. At the moment she is in the process of waiting to go into a nursing home which we are very sad about because we as a family wish she could stay at this home but she needs nursing care. When she first went into this home the one thing that made my mind up was how well the rooms were laid out and also the care that she has been given since her mobility has got worse. It is just sad that Sanctuary Care does not provide nursing care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Jan 2025
Staff, residents and their loved ones at Bartley Green Lodge are celebrating after winning the Care Home of the Year Award at the National Care Awards 2024! The judges praised...
There are no upcoming events for Bartley Green Lodge Residential Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 29 Nov 2024Recipient: Bartley Green Lodge Residential Care Home
Accreditations
There are no accreditations posted yet for Bartley Green Lodge Residential Care Home.
Meet the Team (3)

I love working here, our staff team and residents are so happy and uplifting, it’s a joy to be around them. I love being able to support our residents in terms of their individual needs and to empower our team to continue to enrich our residents' lives.

I love working here because we are all here for the right reason – it’s not just a job we truly care for the residents and it’s such a special place. It's like a second home here and I feel happy to come to work in the morning. I know the residents have a lot of faith in me and as soon as you walk onto the floor in the morning they smile.

As long as I know our residents are happy, I am happy. It’s such an achievement to know we are supporting our residents to have such a good quality of life here.
I love my job – this is home to me and the residents mean everything. You get to know their personalities and their little quirks – the banter and laughs you have with them are so lovely. I love this home.
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