Mugdock House Care Home

If I ever need care it's where I would wish to be.

I highly recommend Mugdock House Care Home.

My mother is in this beautiful care home she loves all the staff and she loves the entertainment throughout the day my mum loves to read books but doesn't get time during the day as she is always busy doing things, very clean/caring home, would highly recommend.

As a supporting family, we also felt that we were important to the staff and would like to thank all management and friendly people there for their kindness.

Dad lived at Mugdock House for the last nine months of his life, and what a difference it made to the quality of his life. Prior to that, he had live-in carers in his own home who were getting incredibly frazzled trying to look after him, and he was miserable. He has never wanted to go into residential care, but he was much more relaxed and more content once he moved to Mugdock House. The staff were all calm, professional and very kind to him (and also to me). His life opened up - he enjoyed outings with activity staff, music and other entertainment in the home. His increasing need for help with personal care etc, was met in a way which retained his dignity. At the end, he could stay where the staff knew and cared for him with great kindness rather than be hospitalised. Thank you from the bottom of my heart for all you did for him.

My sister has now been in the home for one year. When I came to view the home before she took up residence, I was impressed by the homely feeling I experienced throughout. During the past year, I have felt that my sister was part of a new extended family. No matter where in the home we were, the staff (the manager, office staff, nurses, carers, laundry and cleaning staff) all addressed her by name. As for my sister's care and attention, I could not ask for better, it has been excellent.

Mum was admitted to Mugdock House Care Home on 23/01/2023. Her planned admission went smoothly, though mum was reluctant to acknowledge that she now needs 24-hour care. Every member of staff welcomed her and her family. Every member of staff made a point of introducing themselves. Every member of staff recognised how hard this home admission was for all of us. The culture in this home is not accidental, it is promoted and supported from the manager onwards. I haven't found fault here but I keep looking (I am an ex-care commission inspector). Mum loves this home and doesn't want to go anywhere else.

I cannot recommend Mugdock House highly enough. My mother was cared for there for the past six years suffering from vascular dementia. The quality of the staff and the care my mother received was outstanding. In her final days, the staff could not have done more for our family. Thank you to all, I can’t express how grateful we are.

Today was my first visit to Mugdock House, visiting an old neighbour I have not seen since they moved. The home was very modern and well kept. Staff were lovely and so attentive, treating my friend with the utmost respect. A lovely, welcoming atmosphere. Very impressed.

Mugdock Care Home continues to provide an exemplary level of care to my mother in her seventh year of residency-I would have no doubts in recommending the home to any prospective family. Management and staff are so good

Thank you to everyone at Mugdock House for the care, compassion and dignity afforded our mum, particularly during the last days and hours of her life. The fact Mum was welcomed back was truly moving, especially with the multiple problems Mum developed in the hospital. The press and others may discredit care homes, but compared to the NHS, there is no comparison in terms of the care and nursing residents receive. It is totally remarkable that the staff healed the ungradable pressure sore on Mum's sacrum and almost healed a similar pressure sore on her heel, all caused by negligence in the care of the NHS where staff also missed the fact that Mum had taken a stroke in their care, then left her on a chair for 14 hours, days after her stroke. This turnaround was only achieved by the hard work of all the staff at Mugdock House. We would again like to thank every member of staff for the end-of-life care Mum received and the dignity it gave her at the end, all done with the utmost care and compassion.

My father was a resident in Mugdock House Care Home for 9 months until his death last month. All the staff were outstanding and treated my father with the utmost respect and dignity at all times. I would recommend this care home to everyone.

Thanks to all staff involved in my dad's care.

In the last twelve years, I've spent a fair bit of time in various care homes in North Glasgow area for respite care for my late father. He was in a variety of care homes in a four year period and generally speaking they were all fairly good. He didn't unfortunately try Mugdock House during this period. Sadly after my father's passing, my mother felt 'uncomfortable' being in the family home on her own. My mother went into Mugdock House in the summer of 2019 and has to date received outstanding care during this time.

The staff are all wonderful and very caring for the residents, making them all feel safe and comfortable. The home is well appointed and recently had a refresh in all the public areas giving it a new fresh look (not that it looked tired). My mother has a lovely garden room and the facilities are all excellent. Mugdock House is quite honestly in a class of its own, in comparison to others I've experienced and I would highly recommend it.

Staff are excellent, always friendly. They treat the residents with care and respect.

The facilities are modern and very clean.

During the pandemic they have coped very well and we really appreciate everything they have done for my gran who has improved so much since living here.

Excellent care - all the team are very caring. Thank you.

I went with my friend to visit her gran in the garden. I was so impressed with the home, the garden was large and has very good facilities for the kids to play, it was lovely to see the residents enjoying watching them play on the climbing frame. I was pleased with the interaction of staff and my friend's gran. Checking to see if we were ok and if we required anything. Staff going in and out of the building were so friendly, speaking to residents and waving at them. What a relaxed atmosphere. She told us the food was lovely, especially looked forward to the homemade fish and chips.

My father has been a resident since November 2019 until he passed away earlier this month. During the time he lived in the home the care provided was exemplary making a caring atmosphere. The care he received was faultless and not something he would have had if he'd lived at home.

A friend’s wife has been in Mugdock House for a few years. I have visited her there. I have visited a number of care homes over the years and would say, without hesitation, that this was the most welcoming, clean (no unpleasant aromas at all, which to me indicates exceptional cleanliness) and caring environment. My friend and his wife cannot speak more highly of the staff and the care. In fact, as my father’s health deteriorated, my sister and I considered Mugdock House for him, however, he passed away before we proceeded. My generation (born in the 1960s) because of experiences with our grandparents in the 1970s and 80s always said that we would never wish to go into care, Mugdock House has changed my perception of care homes. If only others could be of such a high standard.

All the staff are very friendly, approachable and welcoming. I would definitely recommend this care home to others.