Little Brook House

Very good. My brother is very well looked after in this care home. Many thanks.

I have nothing but good things to say about Brook House Nursing Home. Since my father has been a resident I have found all of the staff to be polite, friendly and very helpful. We are always kept well informed as to what is going on and how my dad is doing. My dad is very well looked after and he is very happy with his care. I could not have wished for him to be in a better home and would highly recommend Brook House to anyone looking for a great, friendly care home.

The care has been exceptional in all aspects of the stay.

Staff at Brook House Nursing Home have always been helpful. Professional, caring and friendly.

My wife and I are very pleased with the care of our friend and the patience and kindness shown to a person who needs 24-hour care and is quite demanding to look after. He can be very aggressive and doesn't want to sit still very long. As his memory is poor, he soon forgets being fed or taken to the toilet and wants everything 'now'! We do not believe we could get much better care for him anywhere.

My mother was admitted to Brook House after discharge from hospital under an End of Life Plan. During her short stay until her passing, she was treated with dignity, respect, care and warmth. The staff communicated in every way with family members taking time (and great sensitivity) to keep us informed as to my mother's condition and possible outcome. I cannot thank all the staff enough for making my mother's passing as calm, gentle and pain-free as possible. Many thanks.

Pleased with the home in all aspects as with the staff who are exemplary.

Thank you.

A very well run establishment with wonderful staff.

Brook House Nursing Home is a very friendly environment. The carers are kind and considerate. Being a new build, the rooms are modern and airy.

My Mother recently joined Brook House. We have had regular contact with the 2 male nurses who are in charge of my Mother's care. Communication is excellent, our questions and concerns are promptly dealt with in a sensitive way. The nurses have an extremely high level of understanding in relation to Dementia/Alzheimer's and my Mother's needs. This understanding, dedication and compassionate approach is reflected in the work of the carers and the ethos of the home.

As my mother has high dependency needs, sadly, although with their best standards offered, the carers and nurses are often 'stretched'. The activities, for when my mother could join in were and remain good. I believe Brook House, for my mother's needs, is the best for her and am satisfied she is in the right nursing home.

I continue to be delighted with the care and attention that mum receives at Brook House Nursing Home. The genuine warmth and quality of care she receives from the whole team is incredible. Their knowledge of mums needs, challenges and personality is impressive and provides us with great comfort that she is looked after in a very personal way. She is included in all the social activities as far as possible and we are always made to feel extremely welcome by the staff whenever we visit. The whole atmosphere is one of genuine concern and support for the needs of the residents and of their wellbeing. Brook House Nursing Home is a great example of how care should be delivered, despite the varied & demanding challenges of the residents.

I always feel welcome when I visit my dad. He is very well looked after. There are often activities going on in the room where dad sits and, although he doesn't join in, he is able to observe what is going on. I am happy that his key-worker has taken the trouble to find out more about what my dad likes and dislikes, to help make his day more interesting.

Self-funding entirely so is extremely expensive without any benefits from the local authority or NHS.

The most important aspect of the care home is the staff. My mother finds nearly all of them kind. She is treated with dignity and her wishes respected. Although she is completely deaf and chair bound, she is sensitive to the atmosphere and people around her which she finds caring and safe. He great delight is any animal visitors - the home puts on farm visits and some of the staff go out of their way to bring any visiting dog to her to say hello! She is not forced into activities she doesn't want to do, but staff regularly check up on her in her room.

There are parties, activities and entertainers which help make the atmosphere enjoyable and lighter. The staff are dedicated and kind.

In my opinion, the home is very good. The care staff are very good with residents and treat them with dignity. I have been going round every other day and have no complaints and that's since 2014.

My dad came to Brook House last year and has been very well cared for from the day he arrived. Staff have done well to get to know is character and treat him as an individual including his eccentricities. The staff here have gone the extra mile by allowing my dad to participate as if he were "still employed" which gives dad a sense of purpose. Also, I've been here when Brooke House put on special events. The latest for valentines day where my dad loved singing all the old tunes with a very talented opera singer.

My father is currently at Brook House and I've been thoroughly impressed with the level of care given. The staff are fantastic. The manager is lovely. The nurses are very good and really caring. They really understand my father's condition and are proactive in making life as comfortable as possible. The care assistants are all lovely and are genuinely very nice to all patients. And they have a good social/events lead who is really good at bringing energy and love to the residents.