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- Little Brook House care home

I have always found the staff to be very caring and professionalDiana B(Sister of Resident/Service User)

the care and support are excellent to me and my family and helps me keep positive.Ann S(Resident / Service User)

Wonderful, beautiful home for my mother. Everybody who works there is happy, helpful and kind.Anthony W(Son of Resident/Service User)

I have always found the staff to be very caring and professionalDiana B(Sister of Resident/Service User)

the care and support are excellent to me and my family and helps me keep positive.Ann S(Resident / Service User)

Wonderful, beautiful home for my mother. Everybody who works there is happy, helpful and kind.Anthony W(Son of Resident/Service User)

Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect...
Care Provided by Little Brook House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Little Brook House for full pricing details and T&Cs.
Contact Little Brook House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Portia Nleya(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Little Brook House Reviews (103)
Little Brook House has a Review Score of 9.4 (9.352) out of 10, based on 12 reviews in the last 2 years.
Over all time Little Brook House has 103 reviews.
I have nothing but good things to say about Brook House Nursing Home. Since my father has been a resident I have found all of the staff to be polite, friendly and very helpful. We are always kept well informed as to what is going on and how my dad is doing. My dad is very well looked after and he is very happy with his care. I could not have wished for him to be in a better home and would highly recommend Brook House to anyone looking for a great, friendly care home.
The care has been exceptional in all aspects of the stay.
Staff at Brook House Nursing Home have always been helpful. Professional, caring and friendly.
My wife and I are very pleased with the care of our friend and the patience and kindness shown to a person who needs 24-hour care and is quite demanding to look after. He can be very aggressive and doesn't want to sit still very long. As his memory is poor, he soon forgets being fed or taken to the toilet and wants everything 'now'! We do not believe we could get much better care for him anywhere.
My mother was admitted to Brook House after discharge from hospital under an End of Life Plan. During her short stay until her passing, she was treated with dignity, respect, care and warmth. The staff communicated in every way with family members taking time (and great sensitivity) to keep us informed as to my mother's condition and possible outcome. I cannot thank all the staff enough for making my mother's passing as calm, gentle and pain-free as possible. Many thanks.
Pleased with the home in all aspects as with the staff who are exemplary.
The staff are friendly and approachable.
We know our mother had happy times at Brook House, it was her home. The many lovely parties and entertainment, as well as activities, helped brighten the lives for everyone.
We could not have wished for a better place.
Thank you.
A very well run establishment with wonderful staff.
Brook House Nursing Home is a very friendly environment. The carers are kind and considerate. Being a new build, the rooms are modern and airy.
My Mother recently joined Brook House. We have had regular contact with the 2 male nurses who are in charge of my Mother's care. Communication is excellent, our questions and concerns are promptly dealt with in a sensitive way. The nurses have an extremely high level of understanding in relation to Dementia/Alzheimer's and my Mother's needs. This understanding, dedication and compassionate approach is reflected in the work of the carers and the ethos of the home.
As my mother has high dependency needs, sadly, although with their best standards offered, the carers and nurses are often 'stretched'. The activities, for when my mother could join in were and remain good. I believe Brook House, for my mother's needs, is the best for her and am satisfied she is in the right nursing home.
I continue to be delighted with the care and attention that mum receives at Brook House Nursing Home. The genuine warmth and quality of care she receives from the whole team is incredible. Their knowledge of mums needs, challenges and personality is impressive and provides us with great comfort that she is looked after in a very personal way. She is included in all the social activities as far as possible and we are always made to feel extremely welcome by the staff whenever we visit. The whole atmosphere is one of genuine concern and support for the needs of the residents and of their wellbeing. Brook House Nursing Home is a great example of how care should be delivered, despite the varied & demanding challenges of the residents.
I always feel welcome when I visit my dad. He is very well looked after. There are often activities going on in the room where dad sits and, although he doesn't join in, he is able to observe what is going on. I am happy that his key-worker has taken the trouble to find out more about what my dad likes and dislikes, to help make his day more interesting.
The cleanliness of the home is excellent, the menu has lots of choice and the food is well presented and of a high standard.
Self-funding entirely so is extremely expensive without any benefits from the local authority or NHS.
The most important aspect of the care home is the staff. My mother finds nearly all of them kind. She is treated with dignity and her wishes respected. Although she is completely deaf and chair bound, she is sensitive to the atmosphere and people around her which she finds caring and safe. He great delight is any animal visitors - the home puts on farm visits and some of the staff go out of their way to bring any visiting dog to her to say hello! She is not forced into activities she doesn't want to do, but staff regularly check up on her in her room.
The standard of care is high and any concerns are always addressed.
There are parties, activities and entertainers which help make the atmosphere enjoyable and lighter. The staff are dedicated and kind.
In my opinion, the home is very good. The care staff are very good with residents and treat them with dignity. I have been going round every other day and have no complaints and that's since 2014.
My dad came to Brook House last year and has been very well cared for from the day he arrived. Staff have done well to get to know is character and treat him as an individual including his eccentricities. The staff here have gone the extra mile by allowing my dad to participate as if he were "still employed" which gives dad a sense of purpose. Also, I've been here when Brooke House put on special events. The latest for valentines day where my dad loved singing all the old tunes with a very talented opera singer.
My father is currently at Brook House and I've been thoroughly impressed with the level of care given. The staff are fantastic. The manager is lovely. The nurses are very good and really caring. They really understand my father's condition and are proactive in making life as comfortable as possible. The care assistants are all lovely and are genuinely very nice to all patients. And they have a good social/events lead who is really good at bringing energy and love to the residents.
The staff are caring, kind and have a real rapport with the clients in their care. My mother is well looked after and all her needs are met. The food is of the highest quality. The staff are quick to respond to my mothers needs when they arise. I am confident that she is well looked after in my absence. After running many homes Brook House was our first choice. In the 10 months my mother has been in their care we have no concerns.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Little Brook House.
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Brook House to verify any information. View our terms and conditions. Little Brook House has an Enhanced Service -more info.