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- Little Brook House care home

I have always found the staff to be very caring and professionalDiana B(Sister of Resident/Service User)

the care and support are excellent to me and my family and helps me keep positive.Ann S(Resident / Service User)

Wonderful, beautiful home for my mother. Everybody who works there is happy, helpful and kind.Anthony W(Son of Resident/Service User)

I have always found the staff to be very caring and professionalDiana B(Sister of Resident/Service User)

the care and support are excellent to me and my family and helps me keep positive.Ann S(Resident / Service User)

Wonderful, beautiful home for my mother. Everybody who works there is happy, helpful and kind.Anthony W(Son of Resident/Service User)

Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect...
Care Provided by Little Brook House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Little Brook House for full pricing details and T&Cs.
Contact Little Brook House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Portia Nleya(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Little Brook House Reviews (103)
Little Brook House has a Review Score of 9.4 (9.352) out of 10, based on 12 reviews in the last 2 years.
Over all time Little Brook House has 103 reviews.
Thank you, Brook House.
Everyone has been very helpful and supportive 5 starts all round.
The care and staff here have been fantastic for my father. The staff are very supportive and really go out their way to make my dad's care the best he can have.
This is the third care home my husband has been in and by far the best There is a very calm and caring atmosphere here and the carers have been very patient and sweet. It is very clear who is in charge and I am always kept informed about my husband's care. The team here should be very proud of the high standard of care they achieve.
Overall feel of the nursing home is good and lively. Staffs are very friendly and caring. Residents are very well looked after.
My Brother-in-law is at Brook House since 2014. He is been treated with all respect and dignity. Family is always updated regarding all care and treatment. Amazing and wonderful staff and care. I would extremely recommend to anyone who needs similar care.
Since my Mother moved to Brook House in September 2016 I have been delighted with the standard of care she receives. The home is clean and bright, Mum has a lovely room and is always treated with respect and dignity. The staff are dedicated and treat Mum with care and kindness at all times. I feel totally reassured that Mum is safe and well looked after.
Very happy with Brook House. Grandad has made great progress and is extremely happy with staff and treatment.
I have always found the staff to be caring and interested in my mum. The food and drink is good and varied. The nursing home is always met clean and hygienic. All staff are helpful and ready to answer questions.
Professional support and care given by the permanent staff to the residents are excellent. They show dignity, respect and courtesy to both residents and relatives and have a great understanding of the difficulties associated with dementia.
We have been thoroughly impressed with Brook House. All of the staff seem genuinely caring and Granddad has loved his time there.
The building is light airy and the rooms are fresh and clean. My grandma has her own en-suite shower and toilet. She can no longer wash and dress herself, but the staff make sure her hair is neat and tidy and her clothes are always coordinated perhaps little things but so important when respecting a persons dignity. The staff are extremely skilled and our grandma is very well looked after at Brook House.
Excellent care, helpful staff and very clean and tidy. My wife has been a resident for 4 years and the care is as good as it was in the beginning. One particularly excellent thing is the way activities are put in place.
Since he moved to Brook House we have seen a remarkable improvement and he is very nearly back to his best.
The staff are amazing and have been throughout not just to him but to the whole family.
He should be ready to go home soon and his biggest worry is that he will miss the staff!
Brook House deserve huge credit and I can't thank them enough, I would certainly recommend to anyone.
I feel the meals could be more varied and a variety of vegetables would be welcome.
The care home is very comfortable and welcoming to visitors.
My mother was a resident of Brook House earlier this year. During this time the home provided a friendly, caring, warm and clean environment where residents were looked after and treated with respect and kindness. Individual rooms were very pleasant and staff were always welcoming and cheerful. The nurses were knowledgeable and responded well to requests and enquiries. Social events were held regularly for residents, and relatives/friends were always invited to attend these.
Mum has lived at Brook House for nearly 4 years and although some of the staff have changed, the attitudes remain the same.
Staff always want to help residents, even some of those who have very challenging conditions (typically due to dementia) and are willing to spend time with those who need extra help.
The home also organises a lot of activities for residents, who are free to choose which ones they join in.
From the beginning when my husband was sent from the hospital to Brook House Nursing Home, the staff have been brilliant. My husband was very bad with him hitting out, kicking, punching and shouting abuse at the staff, this is because he has delirium. They had to put up with a lot but know it wasn't really his fault. I couldn't have coped with it if he had come home. The food must be better as he lost a lot of weight when he was in the hospital.
My brother-in-law has been cared for very well and has really improved since first going to Brook House Nursing Home.
Very good. My brother is very well looked after in this care home. Many thanks.
Bed Vacancies
Please contact us for latest vacancies.
News (49) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Little Brook House.
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