Little Brook House

My mother in law has been looked after by the staff of Brook House for over 2 years. I have found the level of care provided to be of the highest standard. They show great affection and patience to my mother in law and she responds to them. They are always welcoming and courteous when I visit Brook House. I can’t thank them enough.

Thank you, Brook House.

Everyone has been very helpful and supportive 5 starts all round.

The care and staff here have been fantastic for my father. The staff are very supportive and really go out their way to make my dad's care the best he can have.

This is the third care home my husband has been in and by far the best There is a very calm and caring atmosphere here and the carers have been very patient and sweet. It is very clear who is in charge and I am always kept informed about my husband's care. The team here should be very proud of the high standard of care they achieve.

Overall feel of the nursing home is good and lively. Staffs are very friendly and caring. Residents are very well looked after.

My Brother-in-law is at Brook House since 2014. He is been treated with all respect and dignity. Family is always updated regarding all care and treatment. Amazing and wonderful staff and care. I would extremely recommend to anyone who needs similar care.

Since my Mother moved to Brook House in September 2016 I have been delighted with the standard of care she receives. The home is clean and bright, Mum has a lovely room and is always treated with respect and dignity. The staff are dedicated and treat Mum with care and kindness at all times. I feel totally reassured that Mum is safe and well looked after.

Very happy with Brook House. Grandad has made great progress and is extremely happy with staff and treatment.

I have always found the staff to be caring and interested in my mum. The food and drink is good and varied. The nursing home is always met clean and hygienic. All staff are helpful and ready to answer questions.

Professional support and care given by the permanent staff to the residents are excellent. They show dignity, respect and courtesy to both residents and relatives and have a great understanding of the difficulties associated with dementia.

We have been thoroughly impressed with Brook House. All of the staff seem genuinely caring and Granddad has loved his time there.

The building is light airy and the rooms are fresh and clean. My grandma has her own en-suite shower and toilet. She can no longer wash and dress herself, but the staff make sure her hair is neat and tidy and her clothes are always coordinated perhaps little things but so important when respecting a persons dignity. The staff are extremely skilled and our grandma is very well looked after at Brook House.

Excellent care, helpful staff and very clean and tidy. My wife has been a resident for 4 years and the care is as good as it was in the beginning. One particularly excellent thing is the way activities are put in place.

Brook House deserve huge credit and I can't thank them enough, I would certainly recommend to anyone.

The care home is very comfortable and welcoming to visitors.

My mother was a resident of Brook House earlier this year. During this time the home provided a friendly, caring, warm and clean environment where residents were looked after and treated with respect and kindness. Individual rooms were very pleasant and staff were always welcoming and cheerful. The nurses were knowledgeable and responded well to requests and enquiries. Social events were held regularly for residents, and relatives/friends were always invited to attend these.

Mum has lived at Brook House for nearly 4 years and although some of the staff have changed, the attitudes remain the same.

Staff always want to help residents, even some of those who have very challenging conditions (typically due to dementia) and are willing to spend time with those who need extra help.

The home also organises a lot of activities for residents, who are free to choose which ones they join in.

From the beginning when my husband was sent from the hospital to Brook House Nursing Home, the staff have been brilliant. My husband was very bad with him hitting out, kicking, punching and shouting abuse at the staff, this is because he has delirium. They had to put up with a lot but know it wasn't really his fault. I couldn't have coped with it if he had come home. The food must be better as he lost a lot of weight when he was in the hospital.

My brother-in-law has been cared for very well and has really improved since first going to Brook House Nursing Home.