Little Brook House

A beautiful home, providing excellent care throughout difficult times. Friendly, warm and caring staff who treat residents with dignity and compassion.

I am very impressed with the staff and care given to the residents. A very secure building while feeling open and friendly. I first visited a friend about 9 or 10 years ago when Brook House was built. The improvements to the building have been very good. One of the best homes in the area. Thanks to everyone involved.

The food for lunch seems to lack variety but the food that is served is of good quality.

My father who has severe dementia and was also recently diagnosed with terminal cancer has been at Brook House Nursing Home for almost 5 years. I really could not recommend highly enough how good this care home is to anyone else in the difficult decision of looking for a home for their loved one. All the staff at Brook House Nursing Home are absolutely amazing and show such care, compassion and love to all the residents. They are always looking at ways to entertain and engage the residents and provide a safe and open and inclusive environment and myself and all my family are always made to feel so welcome when we visit. The home is also very well maintained and kept clean and the garden area is always really well looked after, but most importantly I really do feel my father feels safe here and is treated with dignity and loved by all the staff that take care of him.

Mum had a lovely stay here. Her mental health has stayed the same since she was admitted. Very friendly and professional. Very nice party for the Jubilee. Mum is treated with respect and dignity. I feel like some residents could be taken for a walk maybe or a trip out.

My dad is very well cared for and looked after by the home. He is comfortable in his room. The home is well managed and if I have any concerns, I know I can raise this with the manager. He listens and explains things well. Would recommend this home to another family.

My husband has advanced dementia, he has been in Brook House Nursing Home for four years. I have nothing but praise for the care he has received whilst a resident there, the staff are wonderful and the care, love and respect they show him is second to none. My daughters and I are so grateful to all the staff at Brook House Nursing Home for all their hard work at all times, especially during the pandemic. The home is well run and always welcoming and I know my husband is happy there and feels safe.

My father has only been a resident for a few weeks and right from the start, he has been made to feel welcome and secure. He has settled in well, and the staff have taken steps to get to know him - his background and what he enjoys. I only live down the road and the staff have been very accommodating in allowing me to visit him daily from the outside. There is a lovely atmosphere in the home with lots of decorations and beautiful mottos/mission statements. It is a great relief to me, to know that he is in good hands.

The care and compassion shown to my father while he was at Brook House in end of life care were outstanding. The staff made his final days as comfortable as possible. Nothing was too much trouble.

During the period that my husband resided at Brook House, he was really well cared for. It gave the family great comfort and the staff were outstanding. The accommodation was very well designed for people with Alzheimer's. The communication between family and staff was excellent and we were always made to feel like we were part of an extended family. The food was excellent and provided nutrition for my husband who had difficulty eating. During the difficult time of Covid 19, he was looked after well and we are unable to visit. Sadly he passed away due to Alzheimers and the staff communicated with us the whole time and sat with him to the end. We knew and had peace of mind about the great loving care he received. We would like to thank Brook House staff for their excellent care while my husband was there, it gave us great comfort that his needs were met at all times.

My husband stayed for one week of respite care. I was thrilled with the lovely building and grounds, and very friendly welcoming staff. I would highly recommend Brook House, my husband was very happy there, well cared for and treated with respect and dignity.

Having reviewed Brook House earlier this year when Mum moved in, I felt compelled to comment again during the Covid 19 pandemic. Mum was already treated with kindness and compassion since moving in, but the quality of care both she and we as a worried family, have received during this unprecedented time, has been exemplary. Despite us missing seeing Mum, I have felt nothing but confidence in the management and staff. They have managed the situation, maintained standards and ensured relationships are maintained.

Mum went to this home a year ago, she was very ill when she was admitted, we moved her from a terrible home to here. She has flourished since arriving. Going from bedridden to walking and moving with a frame. Could not wish for better care. However much we paid. She takes part in lots of activities despite having severe dementia. Before Covid-19 they took her on regular weekly trips. Although she is locked down the home is very helpfully letting us video call her using their phones. She has been tested for Covid-19 and is clear. I cannot thank them enough for all they have done for Mum. When she won't eat, they always make her something she will eat. She is 90 and is still enjoying herself thanks to them.

Mum was badly depressed when she arrived from another home. Within a week the staff had her up and about smiling and laughing. The difference was amazing. This magnificent care home is full of fun, laughter and loving care.

What more could we ask for, so happy to have someone I care about looked after by the manager and her wonderful team.

I visit Brook House weekly with my dog Poppy. The atmosphere at the home is always bright and friendly. The staff always showing dedicated care to the residents. It is a place that always feels welcoming. Bringing Poppy to visit the residents brings joy to me and to them.

I realised that Brook House Nursing Home would be the perfect one for my husband after my first meeting with the deputy manager. I knew immediately that my husband would be cared for appropriately for his needs. She cares about residents as well as her staff and as a result, works long and hard on their behalf.

My mum came to the home nearly 3 months ago. I feel she has settled very well with support from the staff. The home has got to know my mum and her needs and are able to support her when she needs reassurance. I feel the manager is very approachable and very friendly. Overall I am very happy that my mum lives here at Brook House.

My mother in law has settled very quickly into Brook House, having moved in after a difficult spell in hospital. The staff are kind and attentive to the needs of all the residents. Brook House is led by a member of staff who is knowledgable, motivated and focuses on those in her care. Excellent leadership is a huge part of the successful operation of Brook House.

Considering that it is almost impossible to find perfection, Brook House continues to provide a friendly, efficient and comfortable care home. My brother has been a resident for many years and has received extremely good and respectful care throughout his stay.