Very happy with all aspects of my wife's careGeorge P(Husband of Resident/Service User)
Very happy with all aspects of my wife's careGeorge P(Husband of Resident/Service User)
Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect...
Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
Contact Little Brook House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Little Brook House for full pricing details and T&Cs.
Little Brook House has a Review Score of 9.4 (9.429) out of 10, based on 12 reviews in the last 2 years.
Over all time Little Brook House has 104 reviews.
Very pleasant, caring, clean care home. Residents are looked after well. Management work hard to cater to the client's needs. Entertainment and activities are well thought out and appreciated by the residents.
Very pleasant, caring, clean care home. Residents are looked after well. Management work hard to cater to the client's needs. Entertainment and activities are well thought out and appreciated by the residents.
Thank you for taking the time to review Brook House. Thank you for acknowledging our individualised person-centred care and complimenting how clean and pleasant our home is. We are pleased to read that you find our activity programme stimulating and enriching.
I have noticed an improvement in the running efficiency of the home in the past six months. This, I fully believe coincides with the advent of a change of management.
I have noticed an improvement in the running efficiency of the home in the past six months. This, I fully believe coincides with the advent of a change of management.
Thank you for taking the time to review Brook House. We are glad to hear you feel new management have had a positive impact on the home. Your feedback is valued.
I visited Brook House with my wife, we were both so pleased to meet the new deputy manager, she is so friendly and full of love for the home. Staff was very jolly, as were the residents. Great work, keep it up.
I visited Brook House with my wife, we were both so pleased to meet the new deputy manager, she is so friendly and full of love for the home. Staff was very jolly, as were the residents. Great work, keep it up.
I am very pleased with the quality of care and the attitude of the staff. They are most helpful and considerate.
I am very pleased with the quality of care and the attitude of the staff. They are most helpful and considerate.
My friend has been resident at Brook House since June 2017 and his recovery has been nothing short of miraculous. We all doubted that he would ever make a full recovery from his fall but is now almost ready to be discharged. The staff have been kind, friendly and caring, especially in the early...
My friend has been resident at Brook House since June 2017 and his recovery has been nothing short of miraculous. We all doubted that he would ever make a full recovery from his fall but is now almost ready to be discharged. The staff have been kind, friendly and caring, especially in the early days when my friend needed 24/7 care.
The staff here are excellent and demonstrate a real sense of care for the residents. The rooms are clean and activities are well organised.
The staff here are excellent and demonstrate a real sense of care for the residents. The rooms are clean and activities are well organised.
Great staff always there to help will always accommodate you whilst being there, and so pleased my nan is being really well looked after!
Great staff always there to help will always accommodate you whilst being there, and so pleased my nan is being really well looked after!
I have found all the staff at the home very helpful. The care that my mother has is as good as I could wish for. The home is clean and modern. The food is OK but there might be room for improvement.
I have found all the staff at the home very helpful. The care that my mother has is as good as I could wish for. The home is clean and modern. The food is OK but there might be room for improvement.
My bother and...
Thank you.
Very happy with the care given to my brother and welcome to me when visiting.
Very happy with the care given to my brother and welcome to me when visiting.
Mum has been at Brook House for the last three years. She has been looked after very well. Staffs are very kind and caring. Thanks to all.
Mum has been at Brook House for the last three years. She has been looked after very well. Staffs are very kind and caring. Thanks to all.
The condition of my mother in law seems to have improved a lot since she moved here. We can see that she is much more alert now.
The condition of my mother in law seems to have improved a lot since she moved here. We can see that she is much more alert now.
Dad receives truly excellent care at all times. He looks far better now having been at Brook House for seven months than he was at home in the last few years. He is also much calmer and relaxed. He was very anxious at the start but all his carers have done a tremendous job making him feel very...
Dad receives truly excellent care at all times. He looks far better now having been at Brook House for seven months than he was at home in the last few years. He is also much calmer and relaxed. He was very anxious at the start but all his carers have done a tremendous job making him feel very welcome in his new home. They could also not be more welcoming to us each time we visit. The varied events they run for the residents are fantastic. They also welcome members of the family to join in which is greatly appreciated. We have been so impressed with Brook House, so much so we recommended it to one of mum and dad's neighbours who recently spent his last few weeks there before he sadly passed away. His wife told me today that the care she herself has received since his death last week has been unbelievably good and comforting. We simply would not want dad to be anywhere else.
Very excellent in all areas. Care, activities and wonderful staff. Very clean, friendly and helpful. Mum is happy since coming two and a half years ago.
Very excellent in all areas. Care, activities and wonderful staff. Very clean, friendly and helpful. Mum is happy since coming two and a half years ago.
Excellent!
I am very grateful for everything they do for my nan. I have found it incredibly hard to lose my amazing nanny to dementia. Thank you for everything!!!
Could not fault in any way.
Excellent!
I am very grateful for everything they do for my nan. I have found it incredibly hard to lose my amazing nanny to dementia. Thank you for everything!!!
Could not fault in any way.
Excellent service extremely happy to know my nan is being looked after to the highest standard. Lovely place.
Excellent service extremely happy to know my nan is being looked after to the highest standard. Lovely place.
Unfortunately, mum had to move to Brook House from a previous home where she had been asked to move on due to perceived 'Challenging Behaviour'. As you can imagine, this was extremely stressful and upsetting for mum and the family, but the staff here have been fantastic helping mum settle and the...
Unfortunately, mum had to move to Brook House from a previous home where she had been asked to move on due to perceived 'Challenging Behaviour'. As you can imagine, this was extremely stressful and upsetting for mum and the family, but the staff here have been fantastic helping mum settle and the management team have been great assisting us with funding issues and the logistics of the move. We are now glad the move has happened and are of the opinion that fate has dealt us a positive hand and mum is now in a home where she will be cared for and she will flourish. I wouldn't hesitate to recommend Brook House.
The care my mum in law receives from the staff at Brook House has been amazing. They show genuine kindness and compassion to her and also to us.
It has made what was a difficult decision so much easier and has given us confidence and reassurance.
My mum in laws needs have changed over the...
The care my mum in law receives from the staff at Brook House has been amazing. They show genuine kindness and compassion to her and also to us.
It has made what was a difficult decision so much easier and has given us confidence and reassurance.
My mum in laws needs have changed over the last year and the staff are always incredibly adaptable and keep us well informed.
I cannot speak highly enough of Brook House and the staff.
My mother has been a resident of Brook House nearly 4 years now and I must say we are very pleased with the care she receives. The staff are very caring and understanding with the needs of the residents and feel that they do the best they can. They work very hard in what must be sometimes very...
Thank you for all your hard work...... It is appreciated.
I feel that the home is very welcoming and good care is taken of my mother. She is always happy when I come to visit.
I feel that the home is very welcoming and good care is taken of my mother. She is always happy when I come to visit.
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