Very happy with all aspects of my wife's careGeorge P(Husband of Resident/Service User)
Very happy with all aspects of my wife's careGeorge P(Husband of Resident/Service User)
Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect...
Little Brook House is a purpose-built care home in New Malden, providing round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Greater London home can enjoy quality facilities including beautiful lounges, an activity room and a hair salon. Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden, perfect relaxing with loved ones.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
Contact Little Brook House to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Little Brook House for full pricing details and T&Cs.
Little Brook House has a Review Score of 9.4 (9.429) out of 10, based on 12 reviews in the last 2 years.
Over all time Little Brook House has 104 reviews.
Little Brookhouse has looked after my partner whilst she has been a Resident with Care + Compassion. All staff have been So Professional in everything they do with day to day duties. This has been so comforting to know she is in good hands, and well looked after.
Little Brookhouse has looked after my partner whilst she has been a Resident with Care + Compassion. All staff have been So Professional in everything they do with day to day duties. This has been so comforting to know she is in good hands, and well looked after.
Following my initial e mail,Mark contacted me immediately and made an appointment for me to view.First impressions were of a welcoming,caring environment in a fresh looking modern...
My thanks to all.
The whole staff, but particularly the deputy manager + nursing staff have been brilliant. Their care and knowledge has been exceptional, not only directly with my brother but with us as relatives. They have all always been welcoming and friendly and nothing is too much trouble. The whole home is...
The whole staff, but particularly the deputy manager + nursing staff have been brilliant. Their care and knowledge has been exceptional, not only directly with my brother but with us as relatives. They have all always been welcoming and friendly and nothing is too much trouble. The whole home is been a gift in my brother's last year of life.
Mum couldn't eat while there but the food always looked good.
Mum couldn't eat while there but the food always looked good.
Thank you for taking the time to leave such a kind review. We're very pleased to hear that your mother was well cared for during her time with us and that our reception team helped make your visits feel personal and welcoming. We truly appreciate your feedback and wish you and your family all the very best.
I have found that everybody is very helpful and kind
I have found that everybody is very helpful and kind
Thank you for your feedback. We're pleased to hear that you've found everyone to be helpful and kind, and we appreciate you taking the time to share this with us.
Activities keep the residents busy...
Management is excellent an approachable.
Thank you sincerely for sharing your experience. We're so pleased to hear that your husband has been well supported over the past three months, and that our nursing team have been approachable and attentive throughout. It's wonderful to know the activities, care team and warm, family-focused...
Thank you sincerely for sharing your experience. We're so pleased to hear that your husband has been well supported over the past three months, and that our nursing team have been approachable and attentive throughout. It's wonderful to know the activities, care team and warm, family-focused atmosphere have helped him feel settled and supported. Your kind comments about the management and staff mean a great deal to everyone at Brook House.
Derek stayed for 2 weeks, respite. Staff were all very caring, Seena, Veena, Marc, are all exceptional both with their care & efficientcy. Emma-Louise us an outstanding housekeeper. The care home is kept very clean & tidy. Natasha organised the activities for the residents and she is also very...
Derek stayed for 2 weeks, respite. Staff were all very caring, Seena, Veena, Marc, are all exceptional both with their care & efficientcy. Emma-Louise us an outstanding housekeeper. The care home is kept very clean & tidy. Natasha organised the activities for the residents and she is also very caring & organised.
Thank you for taking the time to share your kind words about Derek's respite stay at Brook House. We are so pleased to hear that he was well cared for and that our team made such a positive impression. Your appreciation of Seena, Veena, Marc, Emma-Louise and Natasha will mean a great deal to them,...
Thank you for taking the time to share your kind words about Derek's respite stay at Brook House. We are so pleased to hear that he was well cared for and that our team made such a positive impression. Your appreciation of Seena, Veena, Marc, Emma-Louise and Natasha will mean a great deal to them, and we will be sure to pass on your thanks. It's wonderful to know their efforts helped make his stay comfortable and welcoming.
Absolutely perfect. All has made my uncle better. Superb care and love and affection. I highly recommend Brook House. Excellent service. He misses you all already. Thank you for looking after him.
Absolutely perfect. All has made my uncle better. Superb care and love and affection. I highly recommend Brook House. Excellent service. He misses you all already. Thank you for looking after him.
Thank you so much for your wonderful feedback, Veronica, we're so happy to hear that your uncle is doing better and enjoyed his stay at Brook House! It means so much to us that our team could make such a positive impact. We all miss him too and wish him all the best! Thanks again for your lovely words, we'll pass them on to the rest of the team!
My mother-in-law has been a resident for nearly four years since a fall that fractured her hip. Her dementia is slowly progressing and she is now mid stage. She has been very well cared for by the staff who are very good and patient with her. I would recommend this as a great place with plenty of...
My mother-in-law has been a resident for nearly four years since a fall that fractured her hip. Her dementia is slowly progressing and she is now mid stage. She has been very well cared for by the staff who are very good and patient with her. I would recommend this as a great place with plenty of activities and entertainment which keep all the residents engaged. From the manager down everyone is approachable and happy to help in any way.
Thank you so much for taking the time to share your feedback, Robin, we know how challenging it has been for your mother-in-law and your family and it's great to hear that our team are doing a good job of looking after her. We're very proud of our them and their commitment to person-centred care and your recognition of our efforts means the world! Thanks again for your lovely review.
Mum is extremely well looked after by all the carers and the nursing staff, considering her mid stage dementia. There are lots of activities and entertainment for the residents which Mum enjoys. It's the best place for her to be and the family are really happy that she's there.
Mum is extremely well looked after by all the carers and the nursing staff, considering her mid stage dementia. There are lots of activities and entertainment for the residents which Mum enjoys. It's the best place for her to be and the family are really happy that she's there.
Thank you so much for your lovely feedback, we're so pleased to hear that Mum is enjoying herself and it's great to see her engaging with the activities and entertainment we put on. It's wonderful to hear that your family are assured in her care - we really appreciate your trust in us!
Mum has been a resident at Brook House for almost 3 years. During that time I have been impressed with the kindness & care shown to her. She can be difficult to deal with at times but their patience & attention is very appreciated.
Mum has been a resident at Brook House for almost 3 years. During that time I have been impressed with the kindness & care shown to her. She can be difficult to deal with at times but their patience & attention is very appreciated.
Thank you for your review, Anita, we're so glad to hear that our team's kindness and compassionate has left a lasting impression with you. It's our privilege to care for Mum and we're so glad she's a part of our community!
Thank you...
P.S. and good taxi service organised when required.
Thank you so much for your lovely review. We're delighted to hear that your mother feels at home here at Brook House and that you're pleased with the facilities and activities we provide. It's wonderful to know our team's kindness and helpfulness have made a positive difference and we're glad the...
Thank you so much for your lovely review. We're delighted to hear that your mother feels at home here at Brook House and that you're pleased with the facilities and activities we provide. It's wonderful to know our team's kindness and helpfulness have made a positive difference and we're glad the room is always kept to your standards. We're also happy to hear the taxi service has been useful! If there's ever anything else we can do, please don't hesitate to let us know.
Very happy with all aspects of my wife's care.
Very happy with all aspects of my wife's care.
Thank you for your kind feedback. We're so glad to hear that you're happy with the care your wife is receiving at Brook House. Your satisfaction means a lot to us and we're committed to continuing to provide the best possible care for her.
The home, itself, appears clean however there are clearly signs that the property requires...
I have no doubts that improvements can be made but that being said, my mother is treated well and looked after properly. The only issues have been with occasional friction with other residents which is difficult to manage in that type of environment.
Thank you for taking the time to share your experience with Brook House Nursing Home. We appreciate your positive feedback regarding the helpful and caring nature of the staff, particularly the nurses and reception staff. It's reassuring to hear that your mother is being treated well and looked...
Thank you for taking the time to share your experience with Brook House Nursing Home. We appreciate your positive feedback regarding the helpful and caring nature of the staff, particularly the nurses and reception staff. It's reassuring to hear that your mother is being treated well and looked after properly. We also acknowledge your observation about the property requiring some maintenance and the mention of furniture in poor condition in certain rooms. It's encouraging that the new manager and senior nurse have discussed plans for improvements during the recent meeting. We look forward to witnessing the successful execution of these plans, fostering a more comfortable and well-maintained environment for all residents. Your perspective is valuable and we're grateful for your openness in sharing both positive aspects and areas for improvement. We wish your mother continued well-being and comfort during her residency at Brook House Nursing Home.
My mother moved into Brook House Nursing Home a few months ago and we have been really pleased and grateful for the quality of care she has received from the whole team. It was a stressful transition for my mother and she continues to struggle from time to time. The staff have handled this very...
My mother moved into Brook House Nursing Home a few months ago and we have been really pleased and grateful for the quality of care she has received from the whole team. It was a stressful transition for my mother and she continues to struggle from time to time. The staff have handled this very professionally and with compassion, which has been really appreciated. The home is clean and well-maintained, which is another positive aspect. There are ancillary services such as hairdressing available, as well as dedicated staff who manage daily activities, including outings. Communication with relatives is excellent. Staff are very accessible and are always prompt with their responses. Overall, the home and staff give you a great deal of confidence that your loved one is being well looked after and that has been reflected in all our dealings with them. It really does give you peace of mind for what is always a worrying process. I would highly recommend Brook House to everyone.
Thank you for taking the time to share your positive experience with Brook House Nursing Home. We appreciate your feedback and are delighted to hear that your mother has received quality care from our team. It's heartening to know that staff have handled the transition professionally and with...
Thank you for taking the time to share your positive experience with Brook House Nursing Home. We appreciate your feedback and are delighted to hear that your mother has received quality care from our team. It's heartening to know that staff have handled the transition professionally and with compassion, providing support during what can be a challenging time. We are pleased to hear that the cleanliness and maintenance of the home meet your expectations and that ancillary services, such as hairdressing and daily activities, including outings, contribute to a well-rounded and comfortable environment for residents. Communication is crucial and we're glad to learn that our staff at Brook House excel in this aspect. It's reassuring to know that they are accessible and prompt in their responses, fostering a strong connection with the families involved. Thank you for recommending Brook House Nursing Home. We wish you continued satisfaction with the care at Brook House.
I have always found the staff to be very caring and professional and look after my sister very well.
I have always found the staff to be very caring and professional and look after my sister very well.
Thank you for your feedback about the care provided at Brook House Nursing Home. It's great to hear that you've consistently found staff to be caring and professional, ensuring the well-being of your sister. Your review is greatly appreciated.
I'm not happy with my condition (health) but the care and support are excellent to me and my family and helps me keep positive. My room is lovely and I especially enjoy the access to my garden via my room. The reception welcome is absolutely brilliant and I am regularly informed of things happening...
I'm not happy with my condition (health) but the care and support are excellent to me and my family and helps me keep positive. My room is lovely and I especially enjoy the access to my garden via my room. The reception welcome is absolutely brilliant and I am regularly informed of things happening in the home.
Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. The environment we strive to create in our care homes is uplifting and joyful, allowing people to enjoy their time whilst receiving the necessary care. We appreciate your kind words and they will be passed on to the rest of the team.
The home is spotlessly clean.
The home is spotlessly clean.
Thank you for your review and positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
My mother was first introduced to Brook House Nursing Home in early 2020 during the covid period. She was made to feel welcome and safe even in lockdown where residents and loved ones had a challenging time, including the marvellous staff. The Alzheimer’s disease had taken her before she became a...
The whole family would like to say a big thank you to the whole Brook House team for the love and affection shown to my mother right up to the day she left us.
We deeply appreciate your feedback. It's truly touching to hear that your mother felt welcomed and safe during her time at Brook House Nursing Home. Our staff's dedication shines through in their commitment to providing comfort and care, particularly during challenging times. We're honored to have...
We deeply appreciate your feedback. It's truly touching to hear that your mother felt welcomed and safe during her time at Brook House Nursing Home. Our staff's dedication shines through in their commitment to providing comfort and care, particularly during challenging times. We're honored to have been part of your mother's journey, and we're glad that our team, especially her one-to-one carer, could make her feel comfortable and special. Your kind words mean a lot to us, and we extend our gratitude to your whole family for the trust you placed in us.
My mum has been in the care home for some time. She is well looked after and very happy. The place is very clean and the staff are very friendly. They try and get all the residents to join in with activities.
My mum has been in the care home for some time. She is well looked after and very happy. The place is very clean and the staff are very friendly. They try and get all the residents to join in with activities.
Many thanks for your positive review, our staff are highly motivated to deliver person-centred care. With the help of our lifestyle leads, we are always aiming to inspire moments of joy for our residents, also allowing our residents to remain social and pursue new interests and hobbies. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Please contact us for latest vacancies.
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There are no Team Members posted yet.
The care home lists weekly fees per person from £1,740 for residential care (respite from £1,957), from £1,810 for residential dementia care (respite from £2,036), from £2,020 for nursing care (respite from £2,272) and from £2,090 for nursing dementia care (respite from £2,351). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 32 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Little Brook House to verify any information. View our terms and conditions. Little Brook House has an Enhanced Service -what an Enhanced Service includes.