Groveland Park Care Home

43 Stephen Road, Bexleyheath DA7 6EF
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9.6 151 Reviews
  • Groveland Park Care Home, Bexleyheath
Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.

The home is tastefully decorated and boasts large bedrooms, complete with en-suite bathrooms, along with generously proportioned lounges. There’s plenty of space to take time out for yourself or join in with the fun at Groveland Park.
Staff encourage residents to take part in a variety of social activities, organised by the dedicated events coordinator, making film nights in the cinema room, jazz nights in the bistro and wine-tasting sessions in the dining room a regular occurrence.

The pricing policy at Groveland Park is all-inclusive, and a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.
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Care Provided by Groveland Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1900
  • Self-Funded Residential Dementia Care: £1800 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1900

Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.

These prices are only a guideline, please contact Groveland Park Care Home to find out the exact price for your requirements.

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Queensgate Healthcare Ltd
  • Privately Owned

Person in Charge

  • Caroline Cheeseman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Visitors welcome to schedule an appointment to come and tour the home.

Parking

  • There is a car park at Groveland Park Care Home.

Groveland Park Care Home Reviews (151)

9.6

Groveland Park Care Home has a Review Score of 9.6 (9.628) out of 10, based on 35 reviews in the last 2 years.
Over all time Groveland Park Care Home has 151 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Groveland Park Care Home
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Total of 151, showing 1-20
Review from Hannah N (Great-granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely celebration for 100th Birthday party! Such a special setting, made by the staff. The residents are very lucky to live in such a peaceful environment.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you so much for your kind and thoughtful words. We were honoured to host such a special 100th birthday celebration, and we're delighted you felt the setting and our staff helped make it memorable. Your lovely comments about our residents being lucky to live in such a peaceful environment mean a great deal to us. I will pass on this review to the team.
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Review from Amanda S (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely 100th Birthday party - great food, drink and a lovely atmosphere in the home. Staff are amazing. Thank you!
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you so much for your kind words. We were truly honoured to host such a special 100th birthday celebration. We're delighted you enjoyed the food, drinks, atmosphere, and our team-your thanks mean a great deal to us, I will be sure to pass this on to the team.
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Review from Robert S (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing experience. Mum's 100th Birthday celebration was fantastic. We couldn't have asked for more.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you so much for sharing this with us! We're truly honoured to have been part of your mum's 100th birthday celebration. We're delighted to hear it was such a fantastic experience.
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Review from Lottie J (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience. Gorgeous dining room. Delicious food!
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your kind review. We're delighted to hear you enjoyed the dining room and our food. We truly appreciate your feedback.
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Review from Zak A (Great-grandson of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, clean and lovely staff.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for taking the time to leave such a lovely review! Cleanliness and friendly service mean a lot to us, and we're happy you noticed.
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Review from J C (Relative of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited the home for my Aunt's 100th birthday celebration.
We received a very warm, friendly welcome at your Reception desk. This continued in the party room. It was a lovely afternoon with delicious food worthy of a 5* hotel. On the way out we saw a happy group of residents being entertained
by a staff member.
We can see why Grovelands is rated 'Outstanding '.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you so much for sharing your experience of your Aunt's 100th birthday celebration. It's wonderful to hear that you received such a warm and friendly welcome from our Reception team and that the hospitality continued throughout your time in the party room. We're delighted that you enjoyed the afternoon and the food - creating memorable moments for families on such special occasions means a great deal to us.
It's also lovely to know you saw our residents enjoying themselves on your way out. Our team works hard to create a joyful, engaging environment every day, and your comments truly mean a lot.
Thank you again for your kind words. We're proud of our 'Outstanding' rating, and feedback like yours reminds us why we strive for excellence in everything we do. I will pass your kind words onto the team.
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Review from V M (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been living at the home for 18 months and the family are delighted with the care and attention she receives. I attend one or twice a week at different times and my mother always looks clean and tidy, often with her hair washed and set by the resident hairdresser. In addition, the staff
paint her nails which is lovely.
Something I have noticed is that the continuity of the staff working in the home. Always friendly faces and ready to support.
The residents are taken out on outings and are offered lots of activates during the day. The food is also of a high standard. The bistro bar is a lovely space to sit and have a coffee or drink when visiting and family and friends can order food too.
The staff planned a lovely party for for mother's birthday and all the family attended. The catering and drinks were all provided and the staff on duty were amazing.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your lovely review. Knowing that you are happy with the care your mother receives means so much to us. We are committed to providing not only outstanding care in our luxury home, but also ensuring that all the features and services included in our all-inclusive offering are delivered to the highest standard. Creating special moments for families to visit, spend time together, and celebrate important occasions is at the heart of what we do.
I will share your kind words with the team, and we look forward to welcoming you on your future visits to Groveland Park.
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Review from Kate M (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are always made very welcome when we visit dad. The home is always immaculate. His room is always clean and tidy. The staff are all really friendly and very caring. We can't recommend the care home more.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review, we strive to ensure that everyone feels welcome at Groveland Park. The team work exceptionally well to keep the home clean and tidy. I will share your review with the team.
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Review from George K (Son of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our first visit to Groveland Park, Bexleyheath. Travelled from Canada to visit our mum/mum in law, aged 102 years. we were so reassured and extremely impressed by the facilities. All of the staff were amazing and cannot comment too highly on the food which we shared with g. on a few occasions. Fine
dining for her birthday was top notch and our compliments to the chef/chefs.
From the moment we walked in were greeted warmly and appropriately. The staff are fantastic and we left her Sunday, October 19th, knowing she was in the best possible hands.
They are to be commended.
George and Mary.
Canada
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review, I shall share this with the team. We appreciate that family members from all over the world, trust us to care for their loved ones, having the confirmation on your visit that the right choice of home was made all those years ago is a testament to our whole home approach to care. We thoroughly enjoyed your visits and the provide the chance for you to celebrate this wonderful birthday. We hope to see you again.
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Review from Sue D (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never been into a care home like this before! I was most impressed! The respect from the staff to the residents was admirable. Anne in the laundry was so patient with my friend, who was trying to find lost items. The Bistro was luxurious and Maur could not do enough to help! Caroline was so cheerful
and welcoming. Book me in!
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review. For those who have not been into care homes before, it can be surprising. I feel that at Groveland Park we provide the perfect blend of an exceptional luxury environment and the respect and care of staff that makes us a perfect home of choice for many. I shall share your words with the individual team members mentioned and the whole team. See you again soon.
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Review from J W (Friend of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good decor.
Staff very friendly and helpful.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review of our home. We have now completed our refurbishment programme and are extremely pleased and proud of the results. I will share your feedback to the team.
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Review from J A (Friend of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly atmosphere. Exceptionally clean. Good service. Lovely staff.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for sharing your views on our home, The staff work really hard to ensure that we provide the service that we want all our residents, families and visitors to enjoy in a friendly atmosphere. I will share this with our team.
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Review from Tim L (Friend of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in Grovelands since mid May. It is like a 5* hotel, the accommodation, the food, the staff are first class. My friend was very apprehensive when she first came in. Now 3 months later she is happy, settled and loves the place.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review, we love to hear back from a friends/relative perspective about how those we look after are settling in. New residents can be apprehensive about " the unknown" but with a whole home approach we strive to overcome this quickly. I will share your review with the Team.
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Review from Edna S (Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay here & hope to return.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review, we have many respite residents who decide to remain as permanent resident in our home. Pleasure to have you here. I will share your review with the Team.
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Review from Patricia T (Respite Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at Groveland Park has been wonderful I feel so much better in myself and ready to cope at home, having so much care with everything provided and nothing is a problem with anything you need. Thank you so much.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review. Knowing that you had a good respite stay at Groveland Park and felt better to cope back home is what we are here for. You were a pleasure to look after, we welcome you back any time that you need another stay. I will pass your comment on to the team.
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Review from M H (Friend of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I walked through the door I felt Grovelands welcoming and friendly atmosphere. All the staff are extremely kind, helpful and efficient. They provide excellent personal care. The accommodation is comfortable and the residents have a wide selection of activities and events available to
them.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your lovely review, knowing that from the moment that you walked through our door that you felt Groveland Park to be a welcoming and a friendly atmosphere is a testament to our team and residents, who make the home what it is. We welcome friends to maintain relationships that they have by visiting for a chat, a Bistro lunch and to join in with the fun activities. I will share your review with the team.
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Review from C B (Friend of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my 3rd visit to see my friend I know he is comfortable and all of his needs are met admirably he is happy and is contented in himself and I have noticed he looked better in himself as he is now eating much better. The staff are so good and nothing seems too much for them which I find genuine.
Thank you.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for the review of your visits to Groveland Park. Knowing that you find your friend comfortable, well fed and looking better in himself is praise indeed, I shall share this review with the Team. We look forward to seeing you again soon.
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Review from D F (Friend of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend in Groveland Park Care Home once every 1-2 weeks. I find that the care that my friend gets is very good, and his needs are well managed. The staff are both polite and friendly to both my friend and myself (a visitor). I often stay for a meal with my friend and always find the food
well cooked and hot.
The only downside is that when my friend is in pain and asks for paracetamol, it is often a long time coming because the person who dispenses medicines is on another floor.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review and the comments that you made. I will speak to your friend regarding the pain relief and ensure him that there are other trained members of staff in the home that can assist with a request if one person is busy at that time, ensure that all staff are seeking assistance when requested. Thank you for sharing your comment that you enjoy the food and we hope to see you back again soon.
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Review from Rachel P (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Groveland Park for 3 weeks following a stay in hospital. She entered the home incredibly weak under weight unable to do most simple tasks for herself. During her stay, she made incredible progress. 3 weeks later she had put on weight began walking again and was able to return to
her house. During her stay, we enjoyed the facilities. Grovelands let us use the cinema room to celebrate a belated Christmas as my mother had missed Christmas whilst being in hospital.
We were also treated to a magic show as the Carehome were holding an event that evening. The staff were extremely accommodating and we enjoyed drinks from the bistro and enjoyed celebrating Christmas.
My aunt is also a resident at the Carehome and we also were able to celebrate her birthday at the same. It was the first time the whole family had been together for over a year it was a very special, memorable evening.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review. Hospital stays can be very challenging, but knowing that we were able to assist your Mother in getting back to better health and back on her feet enabling her to go back home, meant a lot to us too. Seeing the whole family together was a joy for us and being able to facilitate these special times is a pleasure and a privilege. I shall pass on your review to the whole team here at Groveland Park.
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Review from R S (Son of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seemed more cheerful this morning, the ladies made us drinks in the bistro bar whilst we played games. The bistro bar has been refurbished to a high standard and having a coffee there feels like having a drink in a hotel lounge. One thing I would query is that dogs don't seem to be allowed in the
bistro bar and I would consider this a retrograde step. My mum always liked dogs and it would be good for her to interact with our dog and other residents and family dogs. Overall we are very happy with the service. Fine dining is an excellent concept and we really enjoyed it just before Christmas.
Reply from Caroline Cheeseman, Manager at Groveland Park Care HomeThank you for your review of our care home. I am pleased to hear that you are happy with our service and that your visits to our newly refurbished Bistro are enjoyed by you and your Mum. The fine dining experience is a wonderful way to spend time together as a family. We welcome all feedback for a chance to improve our service to meet individual expectations. We welcome family pets to our home with measures in place to meet requirements, I have discussed this with the team and look forward to discussing this personally with you.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Groveland Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Groveland Park Care Home is calculated as follows: ( (303 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (10 Very Poors x 1) ) ÷ 395 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Groveland Park Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Caroline

Caroline Cheeseman

Job Title: General Manager Joined: 2022

Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.


Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.

Frequently Asked Questions about Groveland Park Care Home

What types of Care is Groveland Park Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Groveland Park Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Groveland Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Groveland Park Care Home to the centre of Bexleyheath?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Groveland Park Care Home to verify any information. View our terms and conditions. Groveland Park Care Home has an Enhanced Service - more info.