Groveland Park provides residential, dementia, day and respite care in a luxury setting.
Residents can enjoy the comfort of large bedrooms with en-suite facilities, spacious lounges and private gardens.
Staff encourage residents to take part in a variety of social activities, including visiting Groveland Park's cinema, attending jazz nights and taking part in wine tasting sessions.
The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.
Group: Berkley Care Group
Person in charge: Nicola Ireland (Manager)
Local Authority / Social Services: London Borough of Bexley Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 55 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 55
Shared Rooms: 0
Rooms with ensuite WC: 55
Weekly Charges Guide: Personal Care Single £1300 – £1600 (These prices are only a guideline, please contact Groveland Park Care Home to find out the exact price for your requirements.)
Our fees are all-inclusive - there is absolutely nothing extra to pay from our full range of luxurious services.
We also offer Respite and Day Care, please contact us for details.
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Groveland Park Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.9 (maximum of 10) for Groveland Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Groveland Park Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.918 for Groveland Park Care Home is calculated as follows: ( (315 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 342 Ratings = 4.918
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Groveland Park Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 14 Reviews ÷ 11 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Groveland Park Care Home has a Review Score of 9.9 (9.918) from 29 Reviews
Review submitted from a Postal Card by Paul A (Friend of Resident) on Monday 12 March 2018. Relates to February 2018.
Visited Groveland Park for a 100 Birthday. Impressed with the efforts the home had gone to.
I've visited on a number of occasions and have always been impressed with the home.
How likely would you be to recommend Groveland Park Care Home? Likely
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Review submitted from a Postal Card by Doreen C (Friend of Resident) on Thursday 1 March 2018. Relates to February 2018.
Friendly, caring, very helpful. Couldn't fault it.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by John P (Friend of Resident) on Thursday 1 March 2018. Relates to February 2018.
As the Convenor of a church Lunch Club we currently have two Groveland Park care home residents as regular attendees for our Thursday lunches. We have also attended a number of the social events run for the residents.
How likely would you be to recommend Groveland Park Care Home? Likely
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Review submitted from a Postal Card by Maureen W (Friend of Resident) on Thursday 1 March 2018. Relates to February 2018.
I visited with a view to putting my mother as a resident in the home. Having visited other homes we were very impressed with Groveland Park and put Mum on the waiting list. We knew from visiting that Mm would be very happy and well cared for in your care. Sadly this was not to be as we lost Mum 18 months ago. On visiting our friend we still experience the same welcoming staff as you come in the front door, nothing is too much trouble. The care throughout from the manager and staff is wonderful. Having been to our friend's 100th birthday you did him proud - I shed a small tear on arrival as to what Mum had missed. Thank you.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by J N (Friend of Resident) on Thursday 1 March 2018. Relates to February 2018.
My late mother made many friends during her stay at Groveland Park. Amongst them was a man who I visited today, as he celebrated his 100th birthday. The home is in an excellent condition, as it was when my mother lived there. It smells nice. The staff really care. The manager and her team work hard and are organised. My friend is evidently well looked after and enjoying life. Groveland Park is an extraordinary and outstanding care home.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Mark P (Son of Resident) on Wednesday 24 January 2018. Relates to January 2018.
An excellent care home with caring staff, excellent support for relatives, good quality environment and food. Excellent activities and entertainment. A great "all inclusive" package.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Website Submission by David L (Son of Resident) on Saturday 2 September 2017. Relates to September 2017.
My mum has been in Groveland Park Care Home for just over a month and I could not have found a better home. The staff are so friendly, caring & professional. The home is immaculate. Plenty of activities and outings and as a family, we feel so welcomed. CQC have under rated this home as it should be excellent not just good.
We truly fell on our feet when we discovered this home.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by B C (Daughter of Resident) on Wednesday 5 July 2017. Relates to June 2017.
Our mum came here in June 2017. She is very head strong and very difficult. As a family, we are very happy with her care that she is receiving and couldn't imagine her going to any other home.
We would recommend this to any other family. Brilliant.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by G M (Daughter of Resident) on Monday 3 July 2017. Relates to July 2017.
Mum came into Groveland Park Care Home and was not an easy lady to deal with. I must say what a lovely caring place to spend the rest of your days. Cannot fault anything with this care home - absolutely amazing.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by L D (Friend of Resident) on Wednesday 28 June 2017. Relates to June 2017.
The home is a lovely home. They make you feel very welcome and very homely. They always do their best for you.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sylvia W (Sister of Resident) on Monday 19 June 2017. Relates to June 2017.
This home is very very friendly with the most helpful staff. My brother has been in there 2 years and it's like staying in a 5-star hotel.
The food is excellent. I often have lunch there and can not praise it enough.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Carol P (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
My mother has been in Groveland Park for four months, during that time she has been very happy. There are constant activities and outings taking place. The staff are very kind, inclusive and professional. The facilities are excellent; bistro, cinema and library, I enjoy visiting and feel very welcome.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jan C (Daughter of Resident) on Wednesday 7 June 2017. Relates to May 2017.
My mum has been in this care home for just over 2 months and is very happy and settled, the carers are exceptional in their care, they work together as a team and provide everything my mum requires. They are very welcoming to the friends and family that visit, everyone involved at this home has the residents best interests at heart at all times. It is a very happy place.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Website Submission by Charlotte W (Granddaughter of Resident) on Tuesday 16 May 2017. Relates to April 2017.
I really can not praise Groveland's enough for their care. The love and care all the staff showed my Nan was simply outstanding, nothing is ever too much and they will always go out of their way not only for the residents but for their family also. I would not hesitate in recommending Groveland's to anyone.
I know after visiting many homes not only in the local area but further afield, you will be hard pushed to find somewhere as professional, caring, clean and safe as Groveland's. They are simply wonderful! :-) - Thank you!!!
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Hazel T (Friend of Resident) on Monday 13 March 2017. Relates to February 2017.
My friend appears to be quite happy at Groveland Park. She particularly enjoys the bus rides out with occasional supervised shopping trips and also the bus rides around and about. Also the monthly musical concerts. Staff sit down with residents to encourage them in cognitive therapy. The layout of the dining and day room gives a homely and cosy feeling where residents can sit in armchairs that are around a coffee table and opposite each other which encourages more conversations.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by S C (Daughter of Resident) on Thursday 2 March 2017. Relates to January 2017.
Lovely, caring home. Mum is well looked after and it is a pleasure to visit. Very peaceful atmosphere. Very friendly caring staff.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Website Submission by Lucia G (Daughter of Resident) on Wednesday 25 January 2017. Relates to January 2017.
My father is 91 and before Christmas broke his hip at home. I decided to pick Groveland Park as it provided care with dignity and lots of activities available to the residents and their families are always welcome. The staff are kind and thoughtful and treat dad with dignity. They are also very friendly with visiting relatives. The home is spotless and does not smell. Residents are not left alone if they are unwell and are encouraged to eat and drink. The food is also good and nutritious. This was the third home I visited and was my only choice as the others did not come up to scratch. The manager is very approachable and nothing is too much bother. She takes great pride in the home.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Douglas W (Son of Resident) on Tuesday 10 January 2017. Relates to December 2016.
I have been highly impressed with every aspect of the care offered by Groveland Park - from the care and attention given when taking the difficult step of moving my mother from her own home to the ongoing care, patience, efficiency and high professionalism show in every aspect since.
I would have no hesitation in recommending Groveland Park to anyone who is looking for a high quality care home.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sarah B (Relative of Resident) on Friday 6 January 2017. Relates to December 2016.
I visited my friend on Friday 16th of December. There was entertainment on the middle floor, all residents were singing and really enjoying themselves creating an excellent atmosphere. All staff were happy and very welcoming. After I stayed and had supper, the food was lovely and staff are very friendly. My whole experience was great, I left feeling very fulfilled. This was my first visit to the home and I can assure you I will make plenty more frequent ones.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Jenny G (Friend of Resident) on Tuesday 27 September 2016. Relates to September 2016.
I found Groveland Park very welcoming, it was bright, the decoration was plain but restful, the artwork great to look at. The staff were very smart and caring to the residents. I found their rooms of a spacious size. I didn't feel cramped, it was very peaceful - dining rooms and lounge were well furnished. People looked happy, I saw a gentleman engaged in his room doing a puzzle. All residents seemed content, my friend is very happy here.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Anna G (Daughter of Resident) on Monday 19 September 2016. Relates to September 2016.
My father went to Groveland Park in January 2016. The staff there 'think'. They are a proactive team that have the ability to anticipate things and react appropriately. They honour the dignity of their residents whilst providing care necessities without being intrusive.
Groveland Park encourages a communal spirit by providing activities that stimulate memory and to appeal to the era of the residents, hence giving them a life. They occupy their residents with daily occupations and daily interests providing quality of life for people in their later years, without emptiness.
They take care not only of their residents but of their relatives and friends too, making sure both are cared for in a friendly and welcoming way, but at the same time, giving them the option of privacy and independence.
Their facilities are exceptional with terraces to sit out on, bistros for a family chat, hairdressing salon, a cinema and a private dining room for family meals for special occasions.
They keep families well informed and allow them to still be part of the care plan for their loved ones. I give thanks that my father is so well taken care of.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Liz B (Wife of Resident) on Monday 12 September 2016. Relates to September 2016.
From the first day my husband went in we have received friendly care from every member of staff. It is always spotlessly clean and so are the residents. All treated with love and care for their individual needs. Total respect is paid to all and discretion. Food is excellent and suitable entertainment provided on a daily basis. Visitors are welcomed. Absolutely nothing to criticise.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Sarah C (Daughter of Resident) on Thursday 28 July 2016. Relates to June 2016.
The care at Groveland Park is unbeatable. The staff are all amazing and we are all made to feel at home when visiting this wonderful place.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Michael S (Son of Resident) on Wednesday 6 July 2016. Relates to June 2016.
My dad has been a resident in Groveland park for about 10 weeks. Since his arrival he has been made to feel very welcome by all the staff. Nothing is too much trouble and his immediate needs are being well met. There were a couple of teething problems with his Sky TV/telephone but these were sorted out reasonably quickly. His room has now been personalised with a door name etc. Activities are plentiful which he can participate in if he wants to. My only criticism is that I have never been introduced to the manager (nor has dad) so there has been no communication as to how he has settled in nor has he been able to express is own feelings about this, so I can only assume that the home is happy about him as a permanent resident.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Ken B (Son of Resident) on Tuesday 5 July 2016. Relates to June 2016.
My mum receives the most amazing 24 hour care. She is treated with dignity and utmost respect.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Vera C (Friend of Resident) on Wednesday 15 June 2016. Relates to June 2016.
Groveland is a delightful care home. All residents are treated by all staff with the greatest care, respect and dignity at all times. Visitors are treated the same, everyone is so friendly. It is a pleasure to visit. I am so pleased my friend is in such a happy place.
food is excellent.
Groveland is like a 5 star hotel.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Website Submission by John S (Son of Resident) on Sunday 10 January 2016. Relates to December 2015.
When our father passed away in May 2013 it became necessary for our lovely Mother to be found a caring home to live in as she was in no condition to look after herself being 92 and suffering from Alzheimer's disease. My brother and I inspected six local care homes none of which we felt were quite as nice as we were hoping for. A reluctant decision was provisionally made to select the best available but we still had one more to see, having spotted an advert in a local paper. An appointment was made and we arrived at GLP not expecting to find a Care Home much different to the ones already seen. How wrong we were! From the moment we entered the building it was apparent this home was as far removed from those already seen as it was possible to be. The home had only been open about three months and was, and remains still in "show home" condition, resembling more a bright, clean, modern hotel than a care home. Without hesitation a room was selected from the many unused rooms available and Mum soon became a resident. Naturally this was not without its difficulties but without exception the staff went to great lengths to settle Mum in. Sadly Mum passed away just before the New Year after two and a half years residency. I can totally recommend GLP without hesitation, in the time Mum was there we saw Mum blossom and seemed to lose ten years due to the excellent care and company, not to mention the on site hairdressing salon. To lose a loved one is of course sad but we honestly feel Mum could not have had better care anywhere. Finally the hospitality of the home is outstanding, any food or drinks served in the Bistro is at no charge to visitors and is of restaurant standard. We will miss our Mum but will also miss seeing the lovely staff who made us feel part of a family. Our heartfelt thanks to all past and present staff.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Postal Card by Carol R (Friend of Resident) on Tuesday 24 November 2015. Relates to November 2015.
Everyone very kind and helpful.
How likely would you be to recommend Groveland Park Care Home? Extremely Likely
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Review submitted from a Website Submission by Sam L (Daughter of Resident) on Tuesday 14 July 2015. Relates to July 2015.
One of the most pleasant, homely and non-clinical residential homes I have seen. Designed to be a home from home not an institution. Wherever possible, independence and freedom are enforced. Activities and days out and entertainment nights planned to offer a variety of entertainment for all interests. A place of safety to leave your family and loved ones.
How likely would you be to recommend Groveland Park Care Home? Likely
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February 2018
April 2017
February 2016
September 2014
February 2014
There are currently no Care Home Idol entrants who have performed at Groveland Park Care Home
