Groveland Park Care Home, Bexleyheath, London
Groveland Park Care Home, Bexleyheath, London
Groveland Park Care Home, Bexleyheath, London

Groveland Park provides residential, dementia, day and respite care in a luxury setting.

Residents can enjoy the comfort of large bedrooms with en-suite facilities, spacious lounges and private gardens.

Staff encourage residents to take part in a variety of social activities, including visiting Groveland Park's cinema, attending jazz nights and taking part in wine tasting sessions.

The pricing policy is all-inclusive - a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.

Group: Berkley Care Group

Person in charge: Nicola Ireland (Manager)

Local Authority / Social Services: London Borough of Bexley Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 55

Shared Rooms: 0

Rooms with ensuite WC: 55

Weekly Charges Guide: Personal Care Single £1300 – £1600 (These prices are only a guideline, please contact Groveland Park Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Groveland Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Groveland Park Care Home has a Review Score of 10 (9.960)

The Review Score of 10 (maximum of 10) for Groveland Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Groveland Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.96 for Groveland Park Care Home is calculated as follows: ( (264 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 274 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Groveland Park Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 13 Reviews ÷ 11 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Groveland Park Care Home?

  • Extremely LIKELY
    22
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Groveland Park Care Home

  • Daughter of Resident/Service User
    9
  • Friend of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

My mum has been in Groveland Park Care Home for just over a month and I could not have found a better home. The staff are so friendly, caring & professional. The home is immaculate. Plenty of activities and outings and as a family, we feel so welcomed. CQC have under rated this home as it should be excellent not just good.
We truly fell on our feet when we discovered this home.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mum came here in June 2017. She is very head strong and very difficult. As a family, we are very happy with her care that she is receiving and couldn't imagine her going to any other home.
We would recommend this to any other family. Brilliant.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum came into Groveland Park Care Home and was not an easy lady to deal with. I must say what a lovely caring place to spend the rest of your days. Cannot fault anything with this care home - absolutely amazing.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is a lovely home. They make you feel very welcome and very homely. They always do their best for you.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is very very friendly with the most helpful staff. My brother has been in there 2 years and it's like staying in a 5-star hotel.
The food is excellent. I often have lunch there and can not praise it enough.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Groveland Park for four months, during that time she has been very happy. There are constant activities and outings taking place. The staff are very kind, inclusive and professional. The facilities are excellent; bistro, cinema and library, I enjoy visiting and feel very welcome.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in this care home for just over 2 months and is very happy and settled, the carers are exceptional in their care, they work together as a team and provide everything my mum requires. They are very welcoming to the friends and family that visit, everyone involved at this home has the residents best interests at heart at all times. It is a very happy place.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I really can not praise Groveland's enough for their care. The love and care all the staff showed my Nan was simply outstanding, nothing is ever too much and they will always go out of their way not only for the residents but for their family also. I would not hesitate in recommending Groveland's to anyone.
I know after visiting many homes not only in the local area but further afield, you will be hard pushed to find somewhere as professional, caring, clean and safe as Groveland's. They are simply wonderful! :-) - Thank you!!!

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend appears to be quite happy at Groveland Park. She particularly enjoys the bus rides out with occasional supervised shopping trips and also the bus rides around and about. Also the monthly musical concerts. Staff sit down with residents to encourage them in cognitive therapy. The layout of the dining and day room gives a homely and cosy feeling where residents can sit in armchairs that are around a coffee table and opposite each other which encourages more conversations.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely, caring home. Mum is well looked after and it is a pleasure to visit. Very peaceful atmosphere. Very friendly caring staff.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father is 91 and before Christmas broke his hip at home. I decided to pick Groveland Park as it provided care with dignity and lots of activities available to the residents and their families are always welcome. The staff are kind and thoughtful and treat dad with dignity. They are also very friendly with visiting relatives. The home is spotless and does not smell. Residents are not left alone if they are unwell and are encouraged to eat and drink. The food is also good and nutritious. This was the third home I visited and was my only choice as the others did not come up to scratch. The manager is very approachable and nothing is too much bother. She takes great pride in the home.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been highly impressed with every aspect of the care offered by Groveland Park - from the care and attention given when taking the difficult step of moving my mother from her own home to the ongoing care, patience, efficiency and high professionalism show in every aspect since.
I would have no hesitation in recommending Groveland Park to anyone who is looking for a high quality care home.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my friend on Friday 16th of December. There was entertainment on the middle floor, all residents were singing and really enjoying themselves creating an excellent atmosphere. All staff were happy and very welcoming. After I stayed and had supper, the food was lovely and staff are very friendly. My whole experience was great, I left feeling very fulfilled. This was my first visit to the home and I can assure you I will make plenty more frequent ones.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found Groveland Park very welcoming, it was bright, the decoration was plain but restful, the artwork great to look at. The staff were very smart and caring to the residents. I found their rooms of a spacious size. I didn't feel cramped, it was very peaceful - dining rooms and lounge were well furnished. People looked happy, I saw a gentleman engaged in his room doing a puzzle. All residents seemed content, my friend is very happy here.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father went to Groveland Park in January 2016. The staff there 'think'. They are a proactive team that have the ability to anticipate things and react appropriately. They honour the dignity of their residents whilst providing care necessities without being intrusive.

Groveland Park encourages a communal spirit by providing activities that stimulate memory and to appeal to the era of the residents, hence giving them a life. They occupy their residents with daily occupations and daily interests providing quality of life for people in their later years, without emptiness.

They take care not only of their residents but of their relatives and friends too, making sure both are cared for in a friendly and welcoming way, but at the same time, giving them the option of privacy and independence.
Their facilities are exceptional with terraces to sit out on, bistros for a family chat, hairdressing salon, a cinema and a private dining room for family meals for special occasions.
They keep families well informed and allow them to still be part of the care plan for their loved ones. I give thanks that my father is so well taken care of.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the first day my husband went in we have received friendly care from every member of staff. It is always spotlessly clean and so are the residents. All treated with love and care for their individual needs. Total respect is paid to all and discretion. Food is excellent and suitable entertainment provided on a daily basis. Visitors are welcomed. Absolutely nothing to criticise.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care at Groveland Park is unbeatable. The staff are all amazing and we are all made to feel at home when visiting this wonderful place.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has been a resident in Groveland park for about 10 weeks. Since his arrival he has been made to feel very welcome by all the staff. Nothing is too much trouble and his immediate needs are being well met. There were a couple of teething problems with his Sky TV/telephone but these were sorted out reasonably quickly. His room has now been personalised with a door name etc. Activities are plentiful which he can participate in if he wants to. My only criticism is that I have never been introduced to the manager (nor has dad) so there has been no communication as to how he has settled in nor has he been able to express is own feelings about this, so I can only assume that the home is happy about him as a permanent resident.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum receives the most amazing 24 hour care. She is treated with dignity and utmost respect.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Groveland is a delightful care home. All residents are treated by all staff with the greatest care, respect and dignity at all times. Visitors are treated the same, everyone is so friendly. It is a pleasure to visit. I am so pleased my friend is in such a happy place.
food is excellent.
Groveland is like a 5 star hotel.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

When our father passed away in May 2013 it became necessary for our lovely Mother to be found a caring home to live in as she was in no condition to look after herself being 92 and suffering from Alzheimer's disease. My brother and I inspected six local care homes none of which we felt were quite as nice as we were hoping for. A reluctant decision was provisionally made to select the best available but we still had one more to see, having spotted an advert in a local paper. An appointment was made and we arrived at GLP not expecting to find a Care Home much different to the ones already seen. How wrong we were! From the moment we entered the building it was apparent this home was as far removed from those already seen as it was possible to be. The home had only been open about three months and was, and remains still in "show home" condition, resembling more a bright, clean, modern hotel than a care home. Without hesitation a room was selected from the many unused rooms available and Mum soon became a resident. Naturally this was not without its difficulties but without exception the staff went to great lengths to settle Mum in. Sadly Mum passed away just before the New Year after two and a half years residency. I can totally recommend GLP without hesitation, in the time Mum was there we saw Mum blossom and seemed to lose ten years due to the excellent care and company, not to mention the on site hairdressing salon. To lose a loved one is of course sad but we honestly feel Mum could not have had better care anywhere. Finally the hospitality of the home is outstanding, any food or drinks served in the Bistro is at no charge to visitors and is of restaurant standard. We will miss our Mum but will also miss seeing the lovely staff who made us feel part of a family. Our heartfelt thanks to all past and present staff.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everyone very kind and helpful.

How likely would you be to recommend Groveland Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One of the most pleasant, homely and non-clinical residential homes I have seen. Designed to be a home from home not an institution. Wherever possible, independence and freedom are enforced. Activities and days out and entertainment nights planned to offer a variety of entertainment for all interests. A place of safety to leave your family and loved ones.

How likely would you be to recommend Groveland Park Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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