staff members who work above and beyond to ensure the residents are happy and healthyH I(Great-Niece of Resident/Service User)
staff members who work above and beyond to ensure the residents are happy and healthyH I(Great-Niece of Resident/Service User)
Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.
The home is tastefully decorated and boasts large bedrooms, complete with...
Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.
The home is tastefully decorated and boasts large bedrooms, complete with en-suite bathrooms, along with generously proportioned lounges. There’s plenty of space to take time out for yourself or join in with the fun at Groveland Park.
Staff encourage residents to take part in a variety of social activities, organised by the dedicated events coordinator, making film nights in the cinema room, jazz nights in the bistro and wine-tasting sessions in the dining room a regular occurrence.
The pricing policy at Groveland Park is all-inclusive, and a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.
Contact Groveland Park Care Home to confirm what's included and get a personalised quote:
Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.
The price(s) shown are provided by the care home. Contact Groveland Park Care Home for full pricing details and T&Cs.
Groveland Park Care Home has a Review Score of 9.8 (9.803) out of 10, based on 48 reviews in the last 2 years.
Over all time Groveland Park Care Home has 171 reviews.
Excellent all round care & attention to detail. Every member of staff I've encountered has been polite, friendly & helpful. Always a warm welcome upon arrival. The hairdresser is lovely & does a fantastic job, an easy task with my Nan! The caring & nursing staff are kind & caring, treat Nan with...
Excellent all round care & attention to detail. Every member of staff I've encountered has been polite, friendly & helpful. Always a warm welcome upon arrival. The hairdresser is lovely & does a fantastic job, an easy task with my Nan! The caring & nursing staff are kind & caring, treat Nan with respect. The bistro staff have gone out of their way to spend time with Nan & keep her body & mind going! Having eaten at Groveland Park the food & choices are excellent. Nan is not only well looked after but she truly feels at home at Groveland. Thank you all.
Your kind words about our care, nursing, bistro, and salon teams will be shared with everyone; they'll be...
Thank you so much for taking the time to share such a thoughtful and generous review. We're truly delighted to hear that your Nan feels at home at Groveland Park - that means everything to us.Thank you again for your trust and for being part of the Groveland Park family.
A lovely celebration for 100th Birthday party! Such a special setting, made by the staff. The residents are very lucky to live in such a peaceful environment.
A lovely celebration for 100th Birthday party! Such a special setting, made by the staff. The residents are very lucky to live in such a peaceful environment.
Thank you so much for your kind and thoughtful words. We were honoured to host such a special 100th birthday celebration, and we're delighted you felt the setting and our staff helped make it memorable. Your lovely comments about our residents being lucky to live in such a peaceful environment mean a great deal to us. I will pass on this review to the team.
A lovely 100th Birthday party - great food, drink and a lovely atmosphere in the home. Staff are amazing. Thank you!
A lovely 100th Birthday party - great food, drink and a lovely atmosphere in the home. Staff are amazing. Thank you!
Thank you so much for your kind words. We were truly honoured to host such a special 100th birthday celebration. We're delighted you enjoyed the food, drinks, atmosphere, and our team-your thanks mean a great deal to us, I will be sure to pass this on to the team.
An amazing experience. Mum's 100th Birthday celebration was fantastic. We couldn't have asked for more.
An amazing experience. Mum's 100th Birthday celebration was fantastic. We couldn't have asked for more.
Thank you so much for sharing this with us! We're truly honoured to have been part of your mum's 100th birthday celebration. We're delighted to hear it was such a fantastic experience.
Very good experience. Gorgeous dining room. Delicious food!
Very good experience. Gorgeous dining room. Delicious food!
Thank you for your kind review. We're delighted to hear you enjoyed the dining room and our food. We truly appreciate your feedback.
Very good, clean and lovely staff.
Very good, clean and lovely staff.
Thank you for taking the time to leave such a lovely review! Cleanliness and friendly service mean a lot to us, and we're happy you noticed.
We received a very warm, friendly welcome at your Reception desk. This continued in the party room. It was a lovely afternoon with delicious food worthy of a 5* hotel. On the way out we saw a happy group of residents being entertained...
We can see why Grovelands is rated 'Outstanding '.
Thank you so much for sharing your experience of your Aunt's 100th birthday celebration. It's wonderful to hear that you received such a warm and friendly welcome from our Reception team and that the hospitality continued throughout your time in the party room. We're delighted that you enjoyed the...
Thank you so much for sharing your experience of your Aunt's 100th birthday celebration. It's wonderful to hear that you received such a warm and friendly welcome from our Reception team and that the hospitality continued throughout your time in the party room. We're delighted that you enjoyed the afternoon and the food - creating memorable moments for families on such special occasions means a great deal to us.Thank you again for your kind words. We're proud of our 'Outstanding' rating, and feedback like yours reminds us why we strive for excellence in everything we do. I will pass your kind words onto the team.
My mother has been living at the home for 18 months and the family are delighted with the care and attention she receives. I attend one or twice a week at different times and my mother always looks clean and tidy, often with her hair washed and set by the resident hairdresser. In addition, the...
The staff planned a lovely party for for mother's birthday and all the family attended. The catering and drinks were all provided and the staff on duty were amazing.
Thank you for your lovely review. Knowing that you are happy with the care your mother receives means so much to us. We are committed to providing not only outstanding care in our luxury home, but also ensuring that all the features and services included in our all-inclusive offering are delivered...
Thank you for your lovely review. Knowing that you are happy with the care your mother receives means so much to us. We are committed to providing not only outstanding care in our luxury home, but also ensuring that all the features and services included in our all-inclusive offering are delivered to the highest standard. Creating special moments for families to visit, spend time together, and celebrate important occasions is at the heart of what we do.I will share your kind words with the team, and we look forward to welcoming you on your future visits to Groveland Park.
We are always made very welcome when we visit dad. The home is always immaculate. His room is always clean and tidy. The staff are all really friendly and very caring. We can't recommend the care home more.
We are always made very welcome when we visit dad. The home is always immaculate. His room is always clean and tidy. The staff are all really friendly and very caring. We can't recommend the care home more.
Thank you for your review, we strive to ensure that everyone feels welcome at Groveland Park. The team work exceptionally well to keep the home clean and tidy. I will share your review with the team.
Our first visit to Groveland Park, Bexleyheath. Travelled from Canada to visit our mum/mum in law, aged 102 years. we were so reassured and extremely impressed by the facilities. All of the staff were amazing and cannot comment too highly on the food which we shared with g. on a few occasions....
Canada
Thank you for your review, I shall share this with the team. We appreciate that family members from all over the world, trust us to care for their loved ones, having the confirmation on your visit that the right choice of home was made all those years ago is a testament to our whole home approach...
Thank you for your review, I shall share this with the team. We appreciate that family members from all over the world, trust us to care for their loved ones, having the confirmation on your visit that the right choice of home was made all those years ago is a testament to our whole home approach to care. We thoroughly enjoyed your visits and the provide the chance for you to celebrate this wonderful birthday. We hope to see you again.
I have never been into a care home like this before! I was most impressed! The respect from the staff to the residents was admirable. Anne in the laundry was so patient with my friend, who was trying to find lost items. The Bistro was luxurious and Maur could not do enough to help! Caroline was so...
I have never been into a care home like this before! I was most impressed! The respect from the staff to the residents was admirable. Anne in the laundry was so patient with my friend, who was trying to find lost items. The Bistro was luxurious and Maur could not do enough to help! Caroline was so cheerful and welcoming. Book me in!
Thank you for your review. For those who have not been into care homes before, it can be surprising. I feel that at Groveland Park we provide the perfect blend of an exceptional luxury environment and the respect and care of staff that makes us a perfect home of choice for many. I shall share your words with the individual team members mentioned and the whole team. See you again soon.
Staff very friendly and helpful.
Staff very friendly and helpful.
Thank you for your review of our home. We have now completed our refurbishment programme and are extremely pleased and proud of the results. I will share your feedback to the team.
My friend has been in Grovelands since mid May. It is like a 5* hotel, the accommodation, the food, the staff are first class. My friend was very apprehensive when she first came in. Now 3 months later she is happy, settled and loves the place.
My friend has been in Grovelands since mid May. It is like a 5* hotel, the accommodation, the food, the staff are first class. My friend was very apprehensive when she first came in. Now 3 months later she is happy, settled and loves the place.
Thank you for your review, we love to hear back from a friends/relative perspective about how those we look after are settling in. New residents can be apprehensive about " the unknown" but with a whole home approach we strive to overcome this quickly. I will share your review with the Team.
I have enjoyed my stay here & hope to return.
I have enjoyed my stay here & hope to return.
Thank you for your review, we have many respite residents who decide to remain as permanent resident in our home. Pleasure to have you here. I will share your review with the Team.
My stay at Groveland Park has been wonderful I feel so much better in myself and ready to cope at home, having so much care with everything provided and nothing is a problem with anything you need. Thank you so much.
My stay at Groveland Park has been wonderful I feel so much better in myself and ready to cope at home, having so much care with everything provided and nothing is a problem with anything you need. Thank you so much.
Thank you for your review. Knowing that you had a good respite stay at Groveland Park and felt better to cope back home is what we are here for. You were a pleasure to look after, we welcome you back any time that you need another stay. I will pass your comment on to the team.
From the moment I walked through the door I felt Grovelands welcoming and friendly atmosphere. All the staff are extremely kind, helpful and efficient. They provide excellent personal care. The accommodation is comfortable and the residents have a wide selection of activities and events available...
From the moment I walked through the door I felt Grovelands welcoming and friendly atmosphere. All the staff are extremely kind, helpful and efficient. They provide excellent personal care. The accommodation is comfortable and the residents have a wide selection of activities and events available to them.
Thank you for your lovely review, knowing that from the moment that you walked through our door that you felt Groveland Park to be a welcoming and a friendly atmosphere is a testament to our team and residents, who make the home what it is. We welcome friends to maintain relationships that...
Thank you for your lovely review, knowing that from the moment that you walked through our door that you felt Groveland Park to be a welcoming and a friendly atmosphere is a testament to our team and residents, who make the home what it is. We welcome friends to maintain relationships that they have by visiting for a chat, a Bistro lunch and to join in with the fun activities. I will share your review with the team.
This is my 3rd visit to see my friend I know he is comfortable and all of his needs are met admirably he is happy and is contented in himself and I have noticed he looked better in himself as he is now eating much better. The staff are so good and nothing seems too much for them which I find...
This is my 3rd visit to see my friend I know he is comfortable and all of his needs are met admirably he is happy and is contented in himself and I have noticed he looked better in himself as he is now eating much better. The staff are so good and nothing seems too much for them which I find genuine. Thank you.
Thank you for the review of your visits to Groveland Park. Knowing that you find your friend comfortable, well fed and looking better in himself is praise indeed, I shall share this review with the Team. We look forward to seeing you again soon.
I visit my friend in Groveland Park Care Home once every 1-2 weeks. I find that the care that my friend gets is very good, and his needs are well managed. The staff are both polite and friendly to both my friend and myself (a visitor). I often stay for a meal with my friend and always find the food...
The only downside is that when my friend is in pain and asks for paracetamol, it is often a long time coming because the person who dispenses medicines is on another floor.
Thank you for your review and the comments that you made. I will speak to your friend regarding the pain relief and ensure him that there are other trained members of staff in the home that can assist with a request if one person is busy at that time, ensure that all staff are seeking assistance...
Thank you for your review and the comments that you made. I will speak to your friend regarding the pain relief and ensure him that there are other trained members of staff in the home that can assist with a request if one person is busy at that time, ensure that all staff are seeking assistance when requested. Thank you for sharing your comment that you enjoy the food and we hope to see you back again soon.
My mother stayed at Groveland Park for 3 weeks following a stay in hospital. She entered the home incredibly weak under weight unable to do most simple tasks for herself. During her stay, she made incredible progress. 3 weeks later she had put on weight began walking again and was able to return to...
My aunt is also a resident at the Carehome and we also were able to celebrate her birthday at the same. It was the first time the whole family had been together for over a year it was a very special, memorable evening.
Thank you for your review. Hospital stays can be very challenging, but knowing that we were able to assist your Mother in getting back to better health and back on her feet enabling her to go back home, meant a lot to us too. Seeing the whole family together was a joy for us and being able to...
Thank you for your review. Hospital stays can be very challenging, but knowing that we were able to assist your Mother in getting back to better health and back on her feet enabling her to go back home, meant a lot to us too. Seeing the whole family together was a joy for us and being able to facilitate these special times is a pleasure and a privilege. I shall pass on your review to the whole team here at Groveland Park.
Mum seemed more cheerful this morning, the ladies made us drinks in the bistro bar whilst we played games. The bistro bar has been refurbished to a high standard and having a coffee there feels like having a drink in a hotel lounge. One thing I would query is that dogs don't seem to be allowed in...
Mum seemed more cheerful this morning, the ladies made us drinks in the bistro bar whilst we played games. The bistro bar has been refurbished to a high standard and having a coffee there feels like having a drink in a hotel lounge. One thing I would query is that dogs don't seem to be allowed in the bistro bar and I would consider this a retrograde step. My mum always liked dogs and it would be good for her to interact with our dog and other residents and family dogs. Overall we are very happy with the service. Fine dining is an excellent concept and we really enjoyed it just before Christmas.
Thank you for your review of our care home. I am pleased to hear that you are happy with our service and that your visits to our newly refurbished Bistro are enjoyed by you and your Mum. The fine dining experience is a wonderful way to spend time together as a family. We welcome all feedback for a...
Thank you for your review of our care home. I am pleased to hear that you are happy with our service and that your visits to our newly refurbished Bistro are enjoyed by you and your Mum. The fine dining experience is a wonderful way to spend time together as a family. We welcome all feedback for a chance to improve our service to meet individual expectations. We welcome family pets to our home with measures in place to meet requirements, I have discussed this with the team and look forward to discussing this personally with you.
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Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5...
Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.
Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.
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