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Groveland Park Care Home

43 Stephen Road, Bexleyheath, London DA7 6EF
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staff members who work above and beyond to ensure the residents are happy and healthyH I(Great-Niece of Resident/Service User)
Groveland Park Care Home, Bexleyheath
Groveland Park Care Home, Bexleyheath
Groveland Park Care Home, Bexleyheath

Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.

The home is tastefully decorated and boasts large bedrooms, complete with...  

Care Provided by Groveland Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,900£1,800 - £1,900
Residential Dementia Care£1,800 - £1,900£1,800 - £1,900

Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Queensgate Healthcare Ltd
  • Private Owned

Person in charge

  • Caroline Cheeseman(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • Visitors welcome to schedule an appointment to come and tour the home.

Parking

  • There is a car park at Groveland Park Care Home.

Groveland Park Care Home Reviews (168)

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9.8

Groveland Park Care Home has a Review Score of 9.8 (9.807) out of 10, based on 45 reviews in the last 2 years. Over all time Groveland Park Care Home has 168 reviews.

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Review from Lisa G (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

Our mother has been a resident in Groveland Park for 9 months now and we have seen a number of changes in the management team within that time. We are very happy with the team now in place and find them approachable, accommodating and very supportive. They in turn are supported by a great team, who have shown our mum nothing but the greatest respect and care. It's a huge peace of mind for us that she is so well looked after and if we do have any concerns about Mum's health and wellbeing they are there with reassurance and assistance.

Reply from Demi Fuller, Manager at Groveland Park Care Home

Lisa, thank you so much for your kind words. Myself and the team really appreciate such positive feedback.

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Review from J V (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

My mum has been a resident in Groveland Park for just over a year now. All the staff are absolutely lovely and very kind to my mum, me and sister. They have been under a huge strain this last year with all the Covid rules and regulations, with the added pressure of members of staff having to isolate, yet still maintain the standards and kindness. Today, I had the pleasure of eating lunch with my mum and sampled the residents’ meals first-hand. The haddock melted in the mouth and the peach sponge was delicious. I leave the home after visiting knowing my mum is in very safe hands.

Reply from Demi Fuller, Manager at Groveland Park Care Home

Thank you so much for your kind words. We are so pleased you can finally enjoy a meal with your mum.

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Review from Barbara P (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience
My mother became a permanent resident in December 2021, after a period of respite care. She is absolutely loving being there, the staff are very friendly and caring, they do not push her into joining in the many and varied activities but support her decisions.
Often when I am on the phone with her, members of staff come into the room and I can hear them laughing and joking, they treat her as if she was a member of their own family.
Of course, there have been a few minor problems but they have always been dealt with promptly.

Our family are so pleased that we chose Groveland.

Reply from Demi Fuller, Manager at Groveland Park Care Home

Thank you so much for your kind words. The team are so pleased.

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Review from M N (Son of Resident) published on 1 March 2022 Submitted via Website
Overall Experience
My mum moved into her new residence last week. The manager and her team have been very friendly and helpful from the start. They have made the upheaval of moving from the family home so much easier and made Mum feel at ease with everything. They carry out their day to day duties in such an informal way that it pretty much feels like home from home.

Thank you to the manager and your great team (family).

Reply from Demi Fuller, Manager at Groveland Park Care Home

Thank you so much for your kind words, it is very much appreciated by all the team at Groveland Park.

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Review from K A (Friend of Resident) published on 21 December 2021 Submitted via Website
Overall Experience

I was very impressed with how welcome Groveland's staff made my neighbour feel and the time they have since taken to get to know her. She was quite anxious about going but has settled well and has had nothing but praise for all the staff. She is enjoying all the activities and says she feels very much “at home” there. It is a delight to see her relaxed and happy and to know that any queries or concerns will be discussed and addressed if required. It is a joy to visit her there.

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Review from Carol T (Daughter of Resident) published on 10 November 2021 Submitted via Website
Overall Experience

Grovelands has undergone a number of staff changes recently with a completely new and capable management team now in place. Issues relating to the Covid-19 lockdown and restrictions on visiting have been difficult on everyone but I have found the present team very accommodating. I was able to attend a hospital appointment with my resident mum - we were driven by the deputy who had arranged for packed lunches which we all enjoyed together outside in the sunshine. All current staff are approachable, caring and very friendly. Their dedication is evident. These are early days but the signs are all positive. For those of us who have very long distances to travel in order to visit our loved ones, trust in those who care for them is vital. I will submit a further review in six months.

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Review from Eddy B (Respite Resident) published on 10 November 2021 Submitted via Website
Overall Experience

I was made very welcome. The carers were excellent and my room was fine with all facilities available. Medicine was dealt with very well. The cinema room was excellent and the public rooms very comfortable.

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Review from David R (Nephew of Resident) published on 4 November 2021 Submitted via Website
Overall Experience

After viewing several care homes we settled on Groveland Park. At our initial visit, we found all the staff so friendly, we were allowed time to view all the facilities without any pressure. Our aunt is now in the home and she does not stop telling us just how well she is treated by everyone.

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Review from D H (Great-Niece of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

Wonderful care home. My aunt is so happy and very well looked after. Thank you.

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Review from Glenn C (Son-in-law of Resident) published on 22 October 2021 Submitted via Postal Card
Overall Experience

Everything seems great but it is difficult really to assess due to Covid restrictions. On the surface all is well. There have been a lot of managerial changes so it would be good to assess again in the future.

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Review from J S (Partner of Resident) published on 2 July 2021 Submitted via Postal Card
Overall Experience

This year I have found it difficult to answer this review due to lockdown and not being able to see my partner. The home, I find is an expensive provision that can offer a lot, but yet, the reality of that for me and my family communication has not been satisfactory and felt shut out at times. This last year, I personally have noticed a vast deterioration in him and looking very sad at times, especially when he has not been shaved for three days - and, sometimes his attire is not good. I feel that maybe they should have more carers. His glasses and watch (one only brought at Christmas) have been missing over the last few months, though I have asked about these items many times.

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Review from A R (Next of Kin) published on 28 June 2021 Submitted via Postal Card
Overall Experience

Found the staff extremely helpful and attention to my friend, currently a resident.

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Review from Debbie W (Daughter of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

We visited Mum in the lodge. It was her birthday and we were able to share in her opening her cards and presents. The carer treated her with dignity and sensitivity at all times, and nothing was too much effort. We had a very enjoyable visit. I cannot fault the staff and the care.

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Review from Carol A (Friend of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

Staff friendly and helpful, all residents seem very satisfied with the care given, nice lounges and since COVID a pod has been placed in the car park for visitors to see family and friends in a safe environment.

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Review from David K (Son of Resident) published on 13 May 2021 Submitted via Postal Card
Overall Experience

Staff excellent. Procedure into see Mum well done, kept informed. Found Mum to be in good spirits. Staff all know her and are friendly, room spotless.

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Review from J C (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card
Overall Experience

Dad was very reluctant to leave his home but he has settled in really well at Groveland and looks so much more relaxed which is such a relief to me.

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Review from R L (Son of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

Very good. Well staffed. Caring.

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Review from Robert L (Son of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

Always find the staff very attentive and caring. Mum is in good hands.

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Review from Pippa D (Daughter of Resident) published on 5 April 2021 Submitted via Postal Card
Overall Experience

From when I made my first enquiry about a place for my mother until she passed away, I have nothing but praise for the staff. The facilities and quality of care provided could not be faulted. Kind, caring, knowledgable and compassionate. They gave Mum everything she needed, and I couldn't be more grateful or impressed.

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Review from Mark P (Son of Resident) published on 5 March 2021 Submitted via Postal Card
Overall Experience

Groveland offers a professional, caring and friendly home to the residents and their visits. Over the last year during the coronavirus pandemic, the staff and management have shown exceptional professionalism and dedication towards to wellbeing of the resident.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 June 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (9)

Meet the Team (1)

Caroline Cheeseman
Caroline CheesemanJob Title:General ManagerJoined: 2022

Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.

Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.

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