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- Groveland Park Care Home

staff members who work above and beyond to ensure the residents are happy and healthyH I(Great-Niece of Resident/Service User)



staff members who work above and beyond to ensure the residents are happy and healthyH I(Great-Niece of Resident/Service User)



Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.
The home is tastefully decorated and boasts large bedrooms, complete with...
Care Provided by Groveland Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.
The price(s) shown are provided by the care home. Contact Groveland Park Care Home for full pricing details and T&Cs.
Contact Groveland Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Queensgate Healthcare Ltd
- Private Owned
Person in charge
- Caroline Cheeseman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- Visitors welcome to schedule an appointment to come and tour the home.
Parking
- There is a car park at Groveland Park Care Home.
Groveland Park Care Home Reviews (168)
Groveland Park Care Home has a Review Score of 9.8 (9.807) out of 10, based on 45 reviews in the last 2 years.
Over all time Groveland Park Care Home has 168 reviews.
Our mother has been a resident in Groveland Park for 9 months now and we have seen a number of changes in the management team within that time. We are very happy with the team now in place and find them approachable, accommodating and very supportive. They in turn are supported by a great team, who have shown our mum nothing but the greatest respect and care. It's a huge peace of mind for us that she is so well looked after and if we do have any concerns about Mum's health and wellbeing they are there with reassurance and assistance.
Lisa, thank you so much for your kind words. Myself and the team really appreciate such positive feedback.
My mum has been a resident in Groveland Park for just over a year now. All the staff are absolutely lovely and very kind to my mum, me and sister. They have been under a huge strain this last year with all the Covid rules and regulations, with the added pressure of members of staff having to isolate, yet still maintain the standards and kindness. Today, I had the pleasure of eating lunch with my mum and sampled the residents’ meals first-hand. The haddock melted in the mouth and the peach sponge was delicious. I leave the home after visiting knowing my mum is in very safe hands.
Thank you so much for your kind words. We are so pleased you can finally enjoy a meal with your mum.
Often when I am on the phone with her, members of staff come into the room and I can hear them laughing and joking, they treat her as if she was a member of their own family.
Of course, there have been a few minor problems but they have always been dealt with promptly.
Our family are so pleased that we chose Groveland.
Thank you so much for your kind words. The team are so pleased.
Thank you to the manager and your great team (family).
Thank you so much for your kind words, it is very much appreciated by all the team at Groveland Park.
I was very impressed with how welcome Groveland's staff made my neighbour feel and the time they have since taken to get to know her. She was quite anxious about going but has settled well and has had nothing but praise for all the staff. She is enjoying all the activities and says she feels very much “at home” there. It is a delight to see her relaxed and happy and to know that any queries or concerns will be discussed and addressed if required. It is a joy to visit her there.
Grovelands has undergone a number of staff changes recently with a completely new and capable management team now in place. Issues relating to the Covid-19 lockdown and restrictions on visiting have been difficult on everyone but I have found the present team very accommodating. I was able to attend a hospital appointment with my resident mum - we were driven by the deputy who had arranged for packed lunches which we all enjoyed together outside in the sunshine. All current staff are approachable, caring and very friendly. Their dedication is evident. These are early days but the signs are all positive. For those of us who have very long distances to travel in order to visit our loved ones, trust in those who care for them is vital. I will submit a further review in six months.
I was made very welcome. The carers were excellent and my room was fine with all facilities available. Medicine was dealt with very well. The cinema room was excellent and the public rooms very comfortable.
After viewing several care homes we settled on Groveland Park. At our initial visit, we found all the staff so friendly, we were allowed time to view all the facilities without any pressure. Our aunt is now in the home and she does not stop telling us just how well she is treated by everyone.
Wonderful care home. My aunt is so happy and very well looked after. Thank you.
Everything seems great but it is difficult really to assess due to Covid restrictions. On the surface all is well. There have been a lot of managerial changes so it would be good to assess again in the future.
This year I have found it difficult to answer this review due to lockdown and not being able to see my partner. The home, I find is an expensive provision that can offer a lot, but yet, the reality of that for me and my family communication has not been satisfactory and felt shut out at times. This last year, I personally have noticed a vast deterioration in him and looking very sad at times, especially when he has not been shaved for three days - and, sometimes his attire is not good. I feel that maybe they should have more carers. His glasses and watch (one only brought at Christmas) have been missing over the last few months, though I have asked about these items many times.
Found the staff extremely helpful and attention to my friend, currently a resident.
We visited Mum in the lodge. It was her birthday and we were able to share in her opening her cards and presents. The carer treated her with dignity and sensitivity at all times, and nothing was too much effort. We had a very enjoyable visit. I cannot fault the staff and the care.
Staff friendly and helpful, all residents seem very satisfied with the care given, nice lounges and since COVID a pod has been placed in the car park for visitors to see family and friends in a safe environment.
Staff excellent. Procedure into see Mum well done, kept informed. Found Mum to be in good spirits. Staff all know her and are friendly, room spotless.
Dad was very reluctant to leave his home but he has settled in really well at Groveland and looks so much more relaxed which is such a relief to me.
Very good. Well staffed. Caring.
Always find the staff very attentive and caring. Mum is in good hands.
From when I made my first enquiry about a place for my mother until she passed away, I have nothing but praise for the staff. The facilities and quality of care provided could not be faulted. Kind, caring, knowledgable and compassionate. They gave Mum everything she needed, and I couldn't be more grateful or impressed.
Groveland offers a professional, caring and friendly home to the residents and their visits. Over the last year during the coronavirus pandemic, the staff and management have shown exceptional professionalism and dedication towards to wellbeing of the resident.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 June 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Groveland Park Care Home.
There are no upcoming events for Groveland Park Care Home.
Awards / Recognitions (9)
- 30 Jun 2021Recipient: Groveland Park Care Home
- 28 Feb 2020Recipient: Groveland Park Care Home
- 28 Feb 2019Recipient: Groveland Park Care Home
Meet the Team (1)

Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.
Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Groveland Park Care Home to verify any information. View our terms and conditions. Groveland Park Care Home has an Enhanced Service -more info.