Groveland Park Care Home

43 Stephen Road, Bexleyheath DA7 6EF
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9.6 151 Reviews
  • Groveland Park Care Home, Bexleyheath
Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.

The home is tastefully decorated and boasts large bedrooms, complete with en-suite bathrooms, along with generously proportioned lounges. There’s plenty of space to take time out for yourself or join in with the fun at Groveland Park.
Staff encourage residents to take part in a variety of social activities, organised by the dedicated events coordinator, making film nights in the cinema room, jazz nights in the bistro and wine-tasting sessions in the dining room a regular occurrence.

The pricing policy at Groveland Park is all-inclusive, and a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.
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Care Provided by Groveland Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1900
  • Self-Funded Residential Dementia Care: £1800 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1900

Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.

These prices are only a guideline, please contact Groveland Park Care Home to find out the exact price for your requirements.

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Queensgate Healthcare Ltd
  • Privately Owned

Person in Charge

  • Caroline Cheeseman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Visitors welcome to schedule an appointment to come and tour the home.

Parking

  • There is a car park at Groveland Park Care Home.

Groveland Park Care Home Reviews (151)

9.6

Groveland Park Care Home has a Review Score of 9.6 (9.628) out of 10, based on 35 reviews in the last 2 years.
Over all time Groveland Park Care Home has 151 reviews.

Overall Experience
  • 129
  • 15
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Date Published
  • 151
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Reviewer Connection to Groveland Park Care Home
  • 44
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  • 27
  • 7
  • 5
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  • 4
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  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
Total of 151, showing 121-140
Review from M P (Regular Volunteer) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting the care home for the last 5 years. It is the cleanest, happiest home I have been to. staff are always helpful, friendly and caring. Residents are always happy and laughing. Food is fantastic, anything you ask for is provided. Families are welcomed. All in all, the BEST I have come
across. Groveland never smells of urine, like most other care homes.
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Review from Richard S (Son of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very clean, well-run care home. The staff are extremely helpful, nothing is too much trouble.
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Review from C A (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Groveland Park for two years until her death in April 2018. She was very unwell when she first went to Groveland Park but through their care, she became healthy and happy. Groveland Park became her home and we always knew she was safe and well-cared for. We also became
part of the Groveland Park family and were always made welcome. A fantastic place.
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Review from P P (Friend of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my friend's mother once a month, various days and times of day.


Staff are always polite and helpful to myself and residents. Friendly, homely atmosphere with plenty of activities always going on.


Food and drinks are delicious.


The environment is spotless.


Residents look well-kempt

and content. Well done!
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Review from Paul A (Friend of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited Groveland Park for a 100 Birthday. Impressed with the efforts the home had gone to.


I've visited on a number of occasions and have always been impressed with the home.

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Review from Doreen C (Friend of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring, very helpful. Couldn't fault it.
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Review from John P (Friend of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the Convenor of a church Lunch Club we currently have two Groveland Park care home residents as regular attendees for our Thursday lunches. We have also attended a number of the social events run for the residents.
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Review from Maureen W (Friend of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited with a view to putting my mother as a resident in the home. Having visited other homes we were very impressed with Groveland Park and put Mum on the waiting list. We knew from visiting that Mm would be very happy and well cared for in your care. Sadly this was not to be as we lost Mum 18 months
ago. On visiting our friend we still experience the same welcoming staff as you come in the front door, nothing is too much trouble. The care throughout from the manager and staff is wonderful. Having been to our friend's 100th birthday you did him proud - I shed a small tear on arrival as to what Mum had missed. Thank you.
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Review from J N (Friend of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother made many friends during her stay at Groveland Park. Amongst them was a man who I visited today, as he celebrated his 100th birthday. The home is in an excellent condition, as it was when my mother lived there. It smells nice. The staff really care. The manager and her team work hard
and are organised. My friend is evidently well looked after and enjoying life. Groveland Park is an extraordinary and outstanding care home.
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Review from David L (Son of Resident) published on 18 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Groveland Park Care Home for just over a month and I could not have found a better home. The staff are so friendly, caring & professional. The home is immaculate. Plenty of activities and outings and as a family, we feel so welcomed. CQC have under rated this home as it should be
excellent not just good.
We truly fell on our feet when we discovered this home.
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Review from B C (Daughter of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum came here in June 2017. She is very head strong and very difficult. As a family, we are very happy with her care that she is receiving and couldn't imagine her going to any other home.
We would recommend this to any other family. Brilliant.
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Review from G M (Daughter of Resident) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Groveland Park Care Home and was not an easy lady to deal with. I must say what a lovely caring place to spend the rest of your days. Cannot fault anything with this care home - absolutely amazing.
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Review from L D (Friend of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely home. They make you feel very welcome and very homely. They always do their best for you.
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Review from Sylvia W (Sister of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is very very friendly with the most helpful staff. My brother has been in there 2 years and it's like staying in a 5-star hotel.
The food is excellent. I often have lunch there and can not praise it enough.
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Review from Jan C (Daughter of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for just over 2 months and is very happy and settled, the carers are exceptional in their care, they work together as a team and provide everything my mum requires. They are very welcoming to the friends and family that visit, everyone involved at this home has the
residents best interests at heart at all times. It is a very happy place.
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Review from Charlotte W (Granddaughter of Resident) published on 30 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can not praise Groveland's enough for their care. The love and care all the staff showed my Nan was simply outstanding, nothing is ever too much and they will always go out of their way not only for the residents but for their family also. I would not hesitate in recommending Groveland's to
anyone.
I know after visiting many homes not only in the local area but further afield, you will be hard pushed to find somewhere as professional, caring, clean and safe as Groveland's. They are simply wonderful! :-) - Thank you!!!
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Review from Hazel T (Friend of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend appears to be quite happy at Groveland Park. She particularly enjoys the bus rides out with occasional supervised shopping trips and also the bus rides around and about. Also the monthly musical concerts. Staff sit down with residents to encourage them in cognitive therapy. The layout of the
dining and day room gives a homely and cosy feeling where residents can sit in armchairs that are around a coffee table and opposite each other which encourages more conversations.
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Review from S C (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring home. Mum is well looked after and it is a pleasure to visit. Very peaceful atmosphere. Very friendly caring staff.
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Review from Lucia G (Daughter of Resident) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is 91 and before Christmas broke his hip at home. I decided to pick Groveland Park as it provided care with dignity and lots of activities available to the residents and their families are always welcome. The staff are kind and thoughtful and treat dad with dignity. They are also very friendly
with visiting relatives. The home is spotless and does not smell. Residents are not left alone if they are unwell and are encouraged to eat and drink. The food is also good and nutritious. This was the third home I visited and was my only choice as the others did not come up to scratch. The manager is very approachable and nothing is too much bother. She takes great pride in the home.
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Review from Douglas W (Son of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been highly impressed with every aspect of the care offered by Groveland Park - from the care and attention given when taking the difficult step of moving my mother from her own home to the ongoing care, patience, efficiency and high professionalism show in every aspect since.
I would have
no hesitation in recommending Groveland Park to anyone who is looking for a high quality care home.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Groveland Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Groveland Park Care Home is calculated as follows: ( (303 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (10 Very Poors x 1) ) ÷ 395 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Groveland Park Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Caroline

Caroline Cheeseman

Job Title: General Manager Joined: 2022

Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.


Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Groveland Park Care Home to verify any information. View our terms and conditions. Groveland Park Care Home has an Enhanced Service - more info.