Groveland Park Care Home

43 Stephen Road, Bexleyheath DA7 6EF
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9.6 151 Reviews
  • Groveland Park Care Home, Bexleyheath
Groveland Park care home in Bexleyheath takes pride in offering residents luxury living and exceptional care. Opening in late 2013, Groveland Park has been given a carehome.co.uk Top 20 Award for London in 2014, 2015, 2016, 2017, 2018 and 2019. The home provides residential, dementia, day and respite care in a wonderful setting, with the home surrounded by private gardens.

The home is tastefully decorated and boasts large bedrooms, complete with en-suite bathrooms, along with generously proportioned lounges. There’s plenty of space to take time out for yourself or join in with the fun at Groveland Park.
Staff encourage residents to take part in a variety of social activities, organised by the dedicated events coordinator, making film nights in the cinema room, jazz nights in the bistro and wine-tasting sessions in the dining room a regular occurrence.

The pricing policy at Groveland Park is all-inclusive, and a single weekly fee covers all care, all facilities and all events. This includes the bar bistro, fine dining and entertainment.
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Care Provided by Groveland Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1900
  • Self-Funded Residential Dementia Care: £1800 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1900

Our fees are all-inclusive. The fee is dependent on room available at the time or chosen and the care needs determined on pre-admission assessment. All inclusive includes 24 hour care, hairdresser, chiropodist, newspaper of choice, Bar Bistro, family fine dining meal, trips out, entertainment.

These prices are only a guideline, please contact Groveland Park Care Home to find out the exact price for your requirements.

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Groveland Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Queensgate Healthcare Ltd
  • Privately Owned

Person in Charge

  • Caroline Cheeseman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Visitors welcome to schedule an appointment to come and tour the home.

Parking

  • There is a car park at Groveland Park Care Home.

Groveland Park Care Home Reviews (151)

9.6

Groveland Park Care Home has a Review Score of 9.6 (9.628) out of 10, based on 35 reviews in the last 2 years.
Over all time Groveland Park Care Home has 151 reviews.

Overall Experience
  • 129
  • 15
  • 3
  • 1
  • 3
Date Published
  • 151
  • 13
  • 22
  • 35
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Reviewer Connection to Groveland Park Care Home
  • 44
  • 34
  • 27
  • 7
  • 5
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  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 151, showing 101-120
Review from C G (Granddaughter of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff. Very helpful.
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Review from Brenda N (Friend of Resident) published on 21 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited a few times. This is such a caring, comfortable home.
Lovely staff always on hand.
Residents are always very clean and immaculate.
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Review from Michael M (Friend of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to numerous nursing homes and its the best one I've been to.
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Review from H I (Great-Niece of Resident) published on 9 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Groveland Park is an exceptional care home with amazing facilities but more importantly staff members who work above and beyond to ensure the residents are happy and healthy and feel like they are at home. As a family member, to see your elderly relative happy and safe is the biggest reassurance you
can get.
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Review from Gillian C (Daughter of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring, gave me confidence that my father's needs would be met when he first moved in after a crisis.
I like the fact that all the staff from seniors, to maintenance manager to cleaners - all take an interest in the residents and all help to make them feel cared for and at home.
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Review from Dorothy H (Daughter of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been living in Groveland Park Care Home for the last 4 1/2 years. She was very happy here and although had dementia she was encouraged to take part in all the activities throughout the home. The staff were kind to both residents and their families and the doors were open to visit whenever
we wanted to. It was wonderful too to have the Bistro available to take mum to as she thought she was going out for coffee.
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Review from Robert W (Son of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Groveland Park Care Home for a little over two years and is now 97 years old. After a surprisingly short settling in period and despite her dementia, her life is happy with many people to talk to, both the other residents and the staff.
There are many important aspects to be
considered when entrusting the care of a mother to a care home but the most important aspect is the staff. In Groveland Park Care Home, the staff are well trained but most of all, caring. The welfare and happiness of the residents is demonstrated not by nice words but by empathetic actions from each staff member.
The facilities, especially the entertainment and food are first class.
Very happy with the quality of care provided by Groveland Park Care Home.
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Review from L B (Goddaughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Godmother has only been here 3 weeks but has settled in very well.
The staff are second to none and listen.
We looked at many care homes before finding Grovelands.
Aunty is very happy and so are we.
There is constant entertainment. Yesterday Aunty went out for a cream tea at a garden centre.
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Review from Patricia J (Sister of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
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Review from Jon M (Son of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely outstanding in every single way.
Completely relaxed and happy leaving mum in such wonderful care.
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Review from Nick B (Son of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fantastic place, so much care and thought given to all the residents.
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Review from R E (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A caring home.
Lots of activities for the residents.
The staff are attentive and very kind.
The food is very good and plentiful.
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Review from Carol P (Daughter of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Groveland Park has been a positive, enjoyable one as a resident's relative. My Mum has been happy, settled and very well cared for. Both her physical and emotional needs have been catered for.
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Review from Teresa G (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring people. Very clean, doesn't smell like other care homes we visited. Entertainment brilliant, mum is very happy. She is more sociable being here. Needs a slightly bigger bistro as at times full and quite hot. Food lovely and service very good from the staff in the bistro.
Front reception
is very welcoming. Manager very helpful when I was very stressed.
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Review from Sonia J (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express my gratitude to the management and staff who looked after my Mum in the last few months of her life. The home was fantastic and the Manager runs a very tight ship and is respected by all her team. I thank them all from the bottom of my heart for the love and attention they gave Mum.
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Review from C S (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Groveland Park for just over 9 months.
Dad's care has always been excellent which gives us, as a family, great peace of mind knowing he is safe and very happy.
Everywhere is very clean and bright.
All the staff are lovely and more like old friends.
They are always
available if you have any queries or concerns.
Every day the daily activities are well planned and fun.
The food is also excellent.
Wouldn't want anything more for Dad.
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Review from J H (Friend of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited an old friend and from the moment we arrived were made to feel very welcome.
We were helped through the signing in process and the staff knew exactly who we were there to see.
All staff were extremely friendly and the whole ambience of the home had a really lovely feel about it.
The food
in the bistro was excellent.
We wouldn't hesitate to recommend Groveland Park and would be very happy for our own parents to stay here.
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Review from Jean J (Friend of Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Grovelands is that it is a very friendly and welcoming place. The reception staff are warm and friendly and helpful. Every staff member I have come in contact with have always been very helpful and whenever I am with my friend they treat her very well and with great respect. I would
live here when I am older.
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Review from Marie C (Friend of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Groveland Park to visit two friends who reside here. They are both looked after so well, their care could not be bettered, in my opinion. The staff look after their every need with such care and compassion. They love the meals and the entertainment, where they can join in the variety of activities
or choose a book from the library and read in their room or in the lounge.
I cannot think of anything that can be provided that is not already here. I hope I can move in one day.
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Review from Julie D (Daughter of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Groveland Park Care Home are always cheerful, helpful, caring and aware.
My mum moved to the home in June 2017 it had taken a while for her to settle but is now happy. She is well looked after. The home provides varied activities and stimulation of the residents. I have a great relationship
with carers and seniors and feel happy knowing that mum has lovely people looking after her. She is safe which gives me piece of mind.
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Current Review Score: 9.6 (9.628)

Overview of Review Score

The Review Score of 9.6 (9.628) out of 10 for Groveland Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.628 for Groveland Park Care Home is calculated as follows: ( (303 Excellents x 5) + (62 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (10 Very Poors x 1) ) ÷ 395 Ratings = 4.628
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Groveland Park Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Caroline

Caroline Cheeseman

Job Title: General Manager Joined: 2022

Caroline Cheeseman began her career in the care industry 20 years ago in the NHS enjoying her role as a Care Assistant in A&E where she worked for 5 years. She then transferred to the private sector as a home manager where she has cared for residents with nursing, residential and dementia needs adopting a person-centred, holistic approach to support physical and mental wellbeing.


Caroline is very much a hands-on manager who prides herself in getting to know each resident and their family to ensure that the best level of high-quality care and support is provided to everyone, believing that our residents are at the heart of everything that we do.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Groveland Park Care Home to verify any information. View our terms and conditions. Groveland Park Care Home has an Enhanced Service - more info.