Cairdean House, Edinburgh, City of Edinburgh
Cairdean House, Edinburgh, City of Edinburgh
Cairdean House, Edinburgh, City of Edinburgh

Cairdean House is a modern addition to Care UK's widely respected portfolio, offering specialist nursing, residential and dementia care to Edinburgh.

The home has a specialist design that support a vision for flexible care and daily living, with comfortable bedrooms and social areas, an in-house cinema and a hair salon.

Carers are highly-trained and carry out care programmes that are personalised, with temporary respite support also available.

Group: Care UK Nursing & Residential Care Services

Person in charge: Gillian Goodall (Home Manager)

Local Authority / Social Services: Edinburgh City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Cairdean House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Cairdean House has a Review Score of 9.5 (9.541)

The Review Score of 9.5 (maximum of 10) for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 37 Reviews over all time. This Average Rating is also the rating value for Cairdean House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.541 for Cairdean House is calculated as follows: ( (277 Excellents x 5) + (132 Goods x 4) + (28 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 442 Ratings = 4.541

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 23 Reviews ÷ 18 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    10
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cairdean House?

  • Extremely LIKELY
    30
  • Likely
    6
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cairdean House

  • Son of Resident/Service User
    12
  • Resident / Service User
    8
  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    3
  • Great-Niece of Resident/Service User
    1
  • more

Very happy with care for my father who is being treated with dignity and respect. Bright and airy communal area with easy access to the garden although it doesn't seem to be used that often. Staff, however, are always happy to help my father into a wheelchair to enjoy the outdoor space when I visit.

The atmosphere is very relaxed and happy. I visited over 10 care homes in the south west of Edinburgh before making a decision to place my father in Cairdean House. This is by far the best one in my opinion because it feels more like a cosy hotel, not a care home.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Visit regularly with my wife to see my ex-neighbour. It seems a nice establishment. Lovely surroundings and modern building.

Our friend only has good things to say about the home after visiting others in her search for a placement.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff have generally been very approachable and dedicated to their jobs. The particular ones that are looking after my mother keep the family updated and ensure that she is included in activities.
The management take the time to speak to you on a level basis.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been at Cairdean for eight weeks. She settled in really well - it took only a couple of weeks actually. Cairdean staff are really friendly and efficient. The home is like a 5-star hotel. There are plenty of activities at certain parts of the day but I would like to see the residents make more use of the gardens on a nice day.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visit my sister once a week. The staff are very good.

How likely would you be to recommend Cairdean House? Don't know

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think Cairdean is a lovely home. My main area of concern is the lack of consistency of staff looking after my Dad, in particular, the staff in the evening. There seems to be a different carer on each week which means my father gets little consistency of relationship in the evening - or at least that's my perception.
Other than that we are pleased that he is in Cairdean and pleased that the quality of the staff during the day shifts is consistently good.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 20 Jun 2017:

We are pleased you feel Cairdean is a lovely home and we appreciate your constructive feedback. We constantly strive to provide continuity of care, and on the whole staff are allocated to one suite. However there may be times when we have to move staff around due to sickness and annual leave to ensure we are providing the very best care for our residents. We are currently recruiting for twilight staff, who will provide extra cover on each floor and hope that you see an improvement very soon.

It is my opinion that Cairdean House is a very warm, friendly place to live. The staff, on the whole, are caring and professional. I have seen a high turnover of staff in the two years I have been visiting the home, especially the activities team.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 17 May 2017:

We are delighted with the positive comments and scores for the care and support we provide and we are grateful for your constructive feedback. We recognise that there has been some staff turnover over at the home, however, this has improved in recent months, as has our use of agency staff, and we now have a strong, stable team in place. We are also doing as much as we can to keep staff within the same suite, thus providing continuity of care. We do provide a full and varied activity programme for residents and we are always looking for ways to improve our offering. Our lifestyle team will be working closely with each resident over the coming months to understand what new activities they would like to see incorporated in the programme. Your feedback is important to us so if you have any further suggestions to help with this, please do pass these on to the home manager.

Mum has lived at Cairdean for a short period of time, but the nursing staff and carers are genuinely kind and attentive and really do show an interest in relatives and family alike.

The rooms are a good size and nicely decorated.

Activities and food seem good too.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here for 15 months and enjoy being here. Unfortunately, my family rarely visit me or telephone me so I depend on my neighbours to visit. I can go to church which I enjoy, and the activities and outings which mean fresh air.

I do spend a lot of time in my room sorting out photographs as I spent a lot of time abroad and I prefer my own company but love talking to people.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since my aunt moved in I would say her life has improved greatly, plenty for her to do, well cared for in a lovely environment.

The rooms are bright with huge windows, and the staff are very caring and seem interested in getting to know visitors, as well as residents, feels like one big family.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Carers show a good level of support to residents and are kind and prepared to chat and listen. On occasions, I have had to ask why my mother does not have her hearing aid in or is not wearing her spectacles. Part of the problem is due to the handover between the night shift and day staff. Each resident should have a list of items in his/her room so carers know exactly what is required at the start of each day. Overall I feel my mother is in good hands and happy at the care home.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 13 Apr 2017:

Thank you for your positive comments and scores for the care we provide your mother at Cairdean House. We are sorry to hear there have been some issues with your mother's hearing aids and spectacles. Extra time is set aside for a thorough handover between shifts, however, we are grateful for this constructive feedback and will endeavour to ensure that this does not happen again.
The home manager, Michelle, will put a checklist in place for your mother to ensure that her hearing aids and spectacles are always in place. Thank you again for taking the time to share your views, your feedback is important to us.
If you have any further concerns, please contact the home manager who would be happy to meet with you to discuss in more detail.

I act as POA for a resident in Glencrose Unit and Redford unit. The units and the home, in general, is always clean and tidy and the resident is always well dressed and clearly well cared for. The staff are always in evidence and seem caring and engaged. However, there does seem to be quite a lot of staff changes (new faces) which is not easy for residents with dementia to cope with and can be unsettling.
There seems to be a good range of activities and opportunities for trips.
There is an opportunity to remain in the quiet of the residents own rooms and there is no pressure to partake in activities so the element of choice is respected.
The range of meals is generally good but the range of green vegetables seems somewhat limited. More use of bright colours might help dementia residents. There seems to be quite a lot of creams/pale colours rather than primary colours. Generally, however, the home is of a high standard and seems to be well run.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 04 Apr 2017:

We are delighted with the positive comments and scores for the care and support we provide and grateful for your constructive feedback. Our chefs always ensure a range of fresh vegetables are available to residents during mealtimes, however, we will be pleased to carry out a resident survey regarding vegetable choices to see if this can be improved upon.

Every aspect of the home’s design has been carefully considered to support residents who are living with dementia and ensure they do not become confused and intimidated by their surroundings. The subtle tones were selected to promote a calm and relaxed atmosphere, while contrasting colours have been used for carpets, doors and handrails to help residents navigate around the home safely.

Thank you for taking the time to share your views, your feedback is important to us.

Overall I find the level of care very good. Genuinely caring staff do their best to make life tolerable for my father in law, in very difficult circumstances.
Communication is good, facilities are very good and the food is fine.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

In my experience, Cairdean provides very good all round care for its residents. My aunt has been a resident for nearly 2 years and throughout she has received great care, and support from the staff. She has also received good medical support when needed. She had a prolonged period of illness at the end of last year and the staff have been great in getting her over this.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

When Mum moved to Cairdean she was not in a great physical or mental state. I was slightly concerned that the team might reject her, but far from that, they took her under their wings and have really looked after her. She is so much better now, a huge improvement. The team are very conscientious and are happy to do anything to help my Mum. Highly recommended.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

It is so nice knowing that Mum is in safe hands 24/7. I know everyone writes this but it really is true! There are ups and downs to her life but it is how the staff and management deal with the downs that shows their care and commitment to her welfare. Thank you.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I find the care at Cairdean House, on the whole, to be of the highest quality. The regular staff team are extremely good and take the responsibility of care very seriously. The management is approachable and responsive. If there is a downside it would be the reliance on agency staff which can make the quality of care more variable.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 09 Feb 2017:

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are pleased to confirm that agency usage has been steadily decreasing at Cairdean House and we are now in a much better position than we had been. This remains a key focus for us and we will continue to work towards reducing the use of agency staff further.
Thank you again for taking the time to share your views, your feedback is important to us.

My mother is very well cared for and is content where she is.
She has improved physically and mentally through the care that she enjoys here.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A caring environment that is clean and friendly.
Staff approachable and kind to residents and family members.
A regular rota of activities on option.
Food gets average and at times scanty praise - a challenge to please numerous needs and tastes.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

The resident and his wife were admitted 10 months ago and the welcome they received was very kind and caring. They had been discharged from a busy care of the elderly hospital ward, which was constantly noisy, with little privacy. Sadly my friends' wife died in rather tragic circumstances and the kindness and professionalism shown by the staff was very reassuring. Those who could came to the crematorium and were a great support. All the staff continue to show great kindness to my friend and are encouraging him to mix in activities more. My only comment is the noise of buzzers taking time to be answered.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

As care homes go and I have not been in many, I would rate Cairdean highly for the care and support given to my Mum by the carers and staff in my Mum`s unit. We have had a few falls and bumps over the years and these have been dealt with professionally and with care. I must admit that we have had the odd occasion when we have had to bring a couple of things`s to the attention of the Management and these have been dealt with right away.
Care UK should really have a good look at the prices they are charging for elderly care and the last price increase under the guise of rising food prices was ridiculous considering from our point of view our Mum hardly eats very much.
The activities from my point of view are quite poor with the same things going on most weeks and not that much to stimulate the residents. The outdoor trips are few and far between and I think that is down to cost - eg these trip have to be accompanied with carers so agency staff would have to be brought in.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Samantha Debenham, Marketing Support Administrator at Cairdean House responded to this review on 20 Dec 2016:

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. The prices at Cairdean are comparative to other care homes in Scotland and are typical for the facilities and care we offer. We are sorry to hear that the activities did not meet your expectations. We do offer a full and varied activities programme at Cairdean and encourage all residents to take part. We endeavour to ensure that residents get out as much as possible by scheduling outing typically three days a week. Your feedback is important to us and we would very much like see your mother engage in more activities. Therefore, Michelle, the home manager, will arrange a suitable time for you to meet with the activity team to determine how we can improve the activities offering for her.

As a family, we have been impressed with the number and standard of the care team in my mum's unit.
Our mum looks well and almost always looks well groomed. She is settled and happy in the unit.
We are made to feel welcome when we visit and find the care team friendly and approachable.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We were quite fortunate in securing a place at Cairdean but since my Dad became a resident I have nothing but good things to say about the home. All staff have been very welcoming and supportive and any queries have been dealt with very promptly. A big weight off our families minds knowing that my Dad is so well looked after.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Having visited several care homes in the local area with my wife and my sister to find a new home for mum, we thought that Cairdean House was the most impressive as far as first impressions went. Thankfully mum agreed, and she has settled in very well since arriving just over three months ago. The good first impression we received has been amply confirmed during that time. We are very pleased indeed with Cairdean: a bright, modern and comfortable building, with very professional staff who are both attentive and cheerful. In the case of a brief health concern which entailed a visit to the hospital, we were kept fully briefed by the nursing staff at all times, which was very reassuring.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very happy with the care my wife receives and activities are great.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am well looked after. Carers are very helpful and there are always people to chat with. There are always activities going on. I am glad I came to 'Cairdean House'.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in Cairdean House Care Home for 2 1/4 years following 2 strokes. After 5 1/12 years at home he was becoming too much for me to cope with physically. We were able to make the decision together at that time for him to become a resident. He has been well cared for at Cairdean on the whole (some carers better than others) kept clean, tidy and well fed. He has now deteriorated, with the start of vascular dementia and cannot do much for himself. I visit very regularly almost daily and know if anything has not been attended to for my husband.

How likely would you be to recommend Cairdean House? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Visited many homes before Cairdean - clear 1st choice. Many homes focus on large lounges where residents gather spending long periods unstimulated. Cairdean is welcoming, bright, fresh & modern. The building doesn't feel like a care home. My Mother is young, so important to retain as much independence as possible and have a life instead of an existence. Activities team provide amazing programme - which has included..Exercise - Zumba, Tai Chi, Oomph, gentle exercise walking and gardening groups. Sport - crazy golf, basketball, darts. Hobbies-baking, crafts, bingo, games bonanza. Spiritual/Religion-bible study, Communion, Services. Something for everyone & participation up to resident. 1st class facilities - café, retro kitchen, cinema, small private rooms, library, fab choice of outdoor areas! Care provided by Unit Managers, Nurses,Team Leaders, Care Assistant - do a fantastic job always treating residents as individuals. I feel supported myself (can be very hard to adjust to relative requiring a care home).

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

When I realised that my mother's dementia meant that she could no longer live safely in her own home, which was a two hour weekend journey away, I wanted her to move to Edinburgh to live near me. I had watched Cairdean being built and she came to stay soon after it opened. The care she has received has taken a great deal of worry from my shoulders. I know she is being well looked after, being treated with respect and is happy. I am now able to visit her much more easily on any day, at any time. The fellow residents and staff-organised activities have given her a social dimension which was largely missing in her life latterly. I would happily recommend Cairdean to anyone.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I can't praise the staff enough from the manager down through to all the staff they were at all times kind, considerate, empathic and most supportive. My mother enjoyed the company and attention which was always positive. The home has a definite home from home feel as every little to big provision is thought through and expertly put in place. There is at all times a calm caring atmosphere which helps residents settle and enjoy their stay. Thank you is too small a word for what Cairndean do.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I like living here and I am kept busy which I love.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy and hope to be here a long time.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We appreciate the kindness and understanding shown towards my mother who at times can be difficult.
I notice that there has been an increase in the number of activities provided and my mother is discussing attending some of these which is encouraging.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I love my bedroom and think the view is fantastic, the care I receive is of excellent quilt and there is always someone there to assist me. There is always something going on either in the unit itself or in one of the public paces i.e. retro kitchen or terrace cafe. In fact I like to come back to my room so I can relax. The care home is always kept clean and always smells fresh. I would definitely recommend the home to friends and family.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have lived here for over 1 year and expect to be here the rest of time, which I hope will be a long way away. I find myself safe in my surroundings, the place is always clean. There is always activities on and find there is always something to do. The staff are all great and feel I can speak to any them about anything, especially one lady who is very caring.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very clean and friendly run place, find the care staff really good, always busy with activities, walking, doing Zumba and lots of quizzes.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nicer than some hotels very clean. Staff are very hard working.

How likely would you be to recommend Cairdean House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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December 2016

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Care Home Idol 2016

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