Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN
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9.8 111 Reviews
  • Cairdean House, Edinburgh
Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with dementia in mind.

Cairdean House has a homely feel, with lots of spaces where residents can relax and socialise, such as the coffee shop, cinema room and hair salon. There are various safe outdoor spaces for residents to enjoy, including a first-floor courtyard and large terraces, plus beautiful landscaped gardens that border woodland.

Residents are encouraged to play an active part in the home, from engaging in the daily goings-on to taking part in activities that they have always loved.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1785
  • Self-Funded Residential Dementia Care: from £1875
  • Self-Funded Nursing Care: from £2111
  • Self-Funded Nursing Dementia Care: from £2201
  • RESPITE Self-Funded Residential Care: from £1995
  • RESPITE Self-Funded Residential Dementia Care: from £2085
  • RESPITE Self-Funded Nursing Care: from £2321
  • RESPITE Self-Funded Nursing Dementia Care: from £2411

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Cairdean House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Angela Burns (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Parking

  • Parking on-site

Cairdean House Reviews (111)

Total of 111, showing 81-100
9.8

Cairdean House has a Review Score of 9.8 (9.831) out of 10, based on 26 reviews in the last 2 years. Over all time Cairdean House has 111 reviews.

Overall Experience

  • 80
  • 29
  • 0
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  • 2

Date Published

111
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Review from Irene A (Friend of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my opinion that Cairdean House is a very warm, friendly place to live. The staff, on the whole, are caring and professional. I have seen a high turnover of staff in the two years I have been visiting the home, especially the activities team.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are delighted with the positive comments and scores for the care and support we provide and we are grateful for your constructive feedback. We recognise that there has been some staff turnover over at the home, however, this has improved in recent months, as has our use of agency staff, and we now have a strong, stable team in place. We are also doing as much as we can to keep staff within the same suite, thus providing continuity of care. We do provide a full and varied activity programme for residents and we are always looking for ways to improve our offering. Our lifestyle team will be working closely with each resident over the coming months to understand what new activities they would like to see incorporated in the programme. Your feedback is important to us so if you have any further suggestions to help with this, please do pass these on to the home manager.

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Review from Graham R (Son of Resident) published on 27 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Cairdean for a short period of time, but the nursing staff and carers are genuinely kind and attentive and really do show an interest in relatives and family alike.


The rooms are a good size and nicely decorated.


Activities and food seem good too.

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Review from S H (Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for 15 months and enjoy being here. Unfortunately, my family rarely visit me or telephone me so I depend on my neighbours to visit. I can go to church which I enjoy, and the activities and outings which mean fresh air.


I do spend a lot of time in my room sorting out photographs

as I spent a lot of time abroad and I prefer my own company but love talking to people.

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Review from Mary S (Great-Niece of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt moved in I would say her life has improved greatly, plenty for her to do, well cared for in a lovely environment.


The rooms are bright with huge windows, and the staff are very caring and seem interested in getting to know visitors, as well as residents, feels like one big family.

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Review from G B (Son of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers show a good level of support to residents and are kind and prepared to chat and listen. On occasions, I have had to ask why my mother does not have her hearing aid in or is not wearing her spectacles. Part of the problem is due to the handover between the night shift and day staff. Each resident
should have a list of items in his/her room so carers know exactly what is required at the start of each day. Overall I feel my mother is in good hands and happy at the care home.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

Thank you for your positive comments and scores for the care we provide your mother at Cairdean House. We are sorry to hear there have been some issues with your mother's hearing aids and spectacles. Extra time is set aside for a thorough handover between shifts, however, we are grateful for this constructive feedback and will endeavour to ensure that this does not happen again.
The home manager, Michelle, will put a checklist in place for your mother to ensure that her hearing aids and spectacles are always in place. Thank you again for taking the time to share your views, your feedback is important to us.
If you have any further concerns, please contact the home manager who would be happy to meet with you to discuss in more detail.

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Review from S M (Power of Attorney of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I act as POA for a resident in Glencrose Unit and Redford unit. The units and the home, in general, is always clean and tidy and the resident is always well dressed and clearly well cared for. The staff are always in evidence and seem caring and engaged. However, there does seem to be quite a lot of
staff changes (new faces) which is not easy for residents with dementia to cope with and can be unsettling.
There seems to be a good range of activities and opportunities for trips.
There is an opportunity to remain in the quiet of the residents own rooms and there is no pressure to partake in activities so the element of choice is respected.
The range of meals is generally good but the range of green vegetables seems somewhat limited. More use of bright colours might help dementia residents. There seems to be quite a lot of creams/pale colours rather than primary colours. Generally, however, the home is of a high standard and seems to be well run.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are delighted with the positive comments and scores for the care and support we provide and grateful for your constructive feedback. Our chefs always ensure a range of fresh vegetables are available to residents during mealtimes, however, we will be pleased to carry out a resident survey regarding vegetable choices to see if this can be improved upon.


Every aspect of the home’s design has been carefully considered to support residents who are living with dementia and ensure they do not become confused and intimidated by their surroundings. The subtle tones were selected to promote a calm and relaxed atmosphere, while contrasting colours have been used for carpets, doors and handrails to help residents navigate around the home safely.


Thank you for taking the time to share your views, your feedback is important to us.

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Review from Finlay B (Son-in-law of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I find the level of care very good. Genuinely caring staff do their best to make life tolerable for my father in law, in very difficult circumstances.
Communication is good, facilities are very good and the food is fine.

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Review from Jim L (Nephew of Resident) published on 22 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, Cairdean provides very good all round care for its residents. My aunt has been a resident for nearly 2 years and throughout she has received great care, and support from the staff. She has also received good medical support when needed. She had a prolonged period of illness at the
end of last year and the staff have been great in getting her over this.

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Review from Neil M (Son of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum moved to Cairdean she was not in a great physical or mental state. I was slightly concerned that the team might reject her, but far from that, they took her under their wings and have really looked after her. She is so much better now, a huge improvement. The team are very conscientious and
are happy to do anything to help my Mum. Highly recommended.

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Review from Sandra M (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care at Cairdean House, on the whole, to be of the highest quality. The regular staff team are extremely good and take the responsibility of care very seriously. The management is approachable and responsive. If there is a downside it would be the reliance on agency staff which can make the
quality of care more variable.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are pleased to confirm that agency usage has been steadily decreasing at Cairdean House and we are now in a much better position than we had been. This remains a key focus for us and we will continue to work towards reducing the use of agency staff further.
Thank you again for taking the time to share your views, your feedback is important to us.

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Review from J T (Daughter of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is so nice knowing that Mum is in safe hands 24/7. I know everyone writes this but it really is true! There are ups and downs to her life but it is how the staff and management deal with the downs that shows their care and commitment to her welfare. Thank you.

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Review from Sandy M (Son of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for and is content where she is.
She has improved physically and mentally through the care that she enjoys here.

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Review from David B (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A caring environment that is clean and friendly.
Staff approachable and kind to residents and family members.
A regular rota of activities on option.
Food gets average and at times scanty praise - a challenge to please numerous needs and tastes.

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Review from J H (Friend of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident and his wife were admitted 10 months ago and the welcome they received was very kind and caring. They had been discharged from a busy care of the elderly hospital ward, which was constantly noisy, with little privacy. Sadly my friends' wife died in rather tragic circumstances and the kindness
and professionalism shown by the staff was very reassuring. Those who could came to the crematorium and were a great support. All the staff continue to show great kindness to my friend and are encouraging him to mix in activities more. My only comment is the noise of buzzers taking time to be answered.

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Review from Kenneth (Son of Resident) published on 20 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As care homes go and I have not been in many, I would rate Cairdean highly for the care and support given to my Mum by the carers and staff in my Mum`s unit. We have had a few falls and bumps over the years and these have been dealt with professionally and with care. I must admit that we have had the
odd occasion when we have had to bring a couple of things`s to the attention of the Management and these have been dealt with right away.
Care UK should really have a good look at the prices they are charging for elderly care and the last price increase under the guise of rising food prices was ridiculous considering from our point of view our Mum hardly eats very much.
The activities from my point of view are quite poor with the same things going on most weeks and not that much to stimulate the residents. The outdoor trips are few and far between and I think that is down to cost - eg these trip have to be accompanied with carers so agency staff would have to be brought in.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. The prices at Cairdean are comparative to other care homes in Scotland and are typical for the facilities and care we offer. We are sorry to hear that the activities did not meet your expectations. We do offer a full and varied activities programme at Cairdean and encourage all residents to take part. We endeavour to ensure that residents get out as much as possible by scheduling outing typically three days a week. Your feedback is important to us and we would very much like see your mother engage in more activities. Therefore, Michelle, the home manager, will arrange a suitable time for you to meet with the activity team to determine how we can improve the activities offering for her.

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Review from Frances P (Daughter of Resident) published on 13 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been impressed with the number and standard of the care team in my mum's unit.
Our mum looks well and almost always looks well groomed. She is settled and happy in the unit.
We are made to feel welcome when we visit and find the care team friendly and approachable.

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Review from Stewart D (Son of Resident) published on 8 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were quite fortunate in securing a place at Cairdean but since my Dad became a resident I have nothing but good things to say about the home. All staff have been very welcoming and supportive and any queries have been dealt with very promptly. A big weight off our families minds knowing that my Dad
is so well looked after.

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Review from Alistair D (Son of Resident) published on 1 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited several care homes in the local area with my wife and my sister to find a new home for mum, we thought that Cairdean House was the most impressive as far as first impressions went. Thankfully mum agreed, and she has settled in very well since arriving just over three months ago. The good
first impression we received has been amply confirmed during that time. We are very pleased indeed with Cairdean: a bright, modern and comfortable building, with very professional staff who are both attentive and cheerful. In the case of a brief health concern which entailed a visit to the hospital, we were kept fully briefed by the nursing staff at all times, which was very reassuring.

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Review from PCK (Husband of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my wife receives and activities are great.

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Review from Nancy M (Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after. Carers are very helpful and there are always people to chat with. There are always activities going on. I am glad I came to 'Cairdean House'.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Cairdean House is calculated as follows: ( (254 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 302 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Feb 2025

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (95)

Meet the Team (1)

Angela

Angela Burns

Job Title: Home Manager

I’m proud to be home manager at Cairdean House care home. I’ve been a qualified nurse for over 40 years and have managed care homes for the past 18 years. Along the way, I’ve completed my SVQ 4 in management, all mandatory training and hold certificates in working with children with special needs and in inclusion skills.


I chose to work at Care UK because of its strong reputation as a good company. In my role, it’s important to be open, honest, organised and to have a good sense of humour. Having strong listening skills and responding to issues in a timely manner is essential.


My favourite part of the day is walking around the home, chatting with staff, residents and relatives, and looking for ways to continue improving our environment. One of my proudest achievements was commissioning a care home from a building site into a luxury care setting.


It’s incredibly rewarding to see residents enjoying some well-deserved self-care, feeling happy and getting involved in activities. It’s also great to receive good ratings from external and internal inspections.


Outside of work, I enjoy music, singing and spending time with my granddaughter.

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