Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN
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9.8 111 Reviews
  • Cairdean House, Edinburgh
Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with dementia in mind.

Cairdean House has a homely feel, with lots of spaces where residents can relax and socialise, such as the coffee shop, cinema room and hair salon. There are various safe outdoor spaces for residents to enjoy, including a first-floor courtyard and large terraces, plus beautiful landscaped gardens that border woodland.

Residents are encouraged to play an active part in the home, from engaging in the daily goings-on to taking part in activities that they have always loved.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1785
  • Self-Funded Residential Dementia Care: from £1875
  • Self-Funded Nursing Care: from £2111
  • Self-Funded Nursing Dementia Care: from £2201
  • RESPITE Self-Funded Residential Care: from £1995
  • RESPITE Self-Funded Residential Dementia Care: from £2085
  • RESPITE Self-Funded Nursing Care: from £2321
  • RESPITE Self-Funded Nursing Dementia Care: from £2411

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Cairdean House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Angela Burns (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Parking

  • Parking on-site

Total of 111, showing 41-60
9.8

Cairdean House has a Review Score of 9.8 (9.831) out of 10, based on 26 reviews in the last 2 years. Over all time Cairdean House has 111 reviews.

Overall Experience

  • 80
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Excellent facilities, supportive and caring staff and team towards residents and family. Great variety of activities and good social interaction. Fantastic and nutritious variety of food and drinks available all day. Improvement - need to step up general housekeeping within rooms and toilets and increase
hygiene protocols in ensuites.

Reply from Samantha Debenham, Personal Assistant at Cairdean House

Thanks for rating your overall experience with Cairdean House 4 stars. We appreciate you taking the time out to review us and share your feedback. It’s great to hear that you find our facilities excellent and are happy with the activities programme and the dining menu/ experience. We are always looking at ways we can improve our service so thank you for sharing your thoughts on the general housekeeping. This is something we do take seriously at Cairdean House, our enhanced cleaning protocols continue, and these are constantly under review.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, can’t do enough for the residents, very patient, also take the trouble to know and remember relatives. Kind and caring atmosphere.
My mother especially loves birds, great having a feeder outside her window but getting to it is not easy and don’t want to bother busy staff. Having someone
stocking it up every few days would be great but appreciate time is limited.
Finally, having a phone in each unit that relatives could phone directly would be great and save staff e.g. in the evening from having to take the phone up from reception.
Thank you for all you do, it’s great having peace of mind knowing my mum is safe and well cared for. So very much appreciated.

Reply from Gillian Goodall, Home Manager at Cairdean House

Thanks for rating your overall experience with Cairdean House 5 stars.
We are delighted to hear you are happy with the care your mum is receiving and with your comments about our team.
Thank you for taking the time out to review us and for sharing your feedback, we are always looking at ways we can improve the service we offer. Our lovely maintenance man has handmade four new bird feeders which now allow wheelchair users to help fill and clean them. Regarding your comment to having a phone in every suite, we do have three phones on every floor, unfortunately, if a carer/nurse is dealing with a resident, if it’s a protected mealtime (12-1.30 and 4.30-6pm) or a medication round then those that are ‘phone holders’ are unlikely to answer as they are directing all attention to our residents. We do allow residents to have phones in their room, but at the moment we don’t automatically have phones available in every room.

Once again thank you for your lovely comments.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cairdean House in February and the staff have all been really great with her since her arrival. They made sure she settled in well and quickly and give us regular updates on her progress.


The home offers a wide range of activities and my mother is much more mentally stimulated

as a result. She is always encouraged to take part which means she is doing things that she won't otherwise have considered.


The home is modern, clean, and has a nice cafe area upstairs where visitors can sit with the residents. This makes it feel much less like a traditional home.


The food is varied and the resident chief made a fantastic birthday cake to celebrate my mum's 90th birthday.


We are really pleased with the home and grateful to the super staff who do a great job looking after the residents. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the entire team at Cairdean House Care Home for the excellent care given to my brother since he moved in last year. Knowing that he is in a fully supported environment is very reassuring and appreciated by our family. Particular thanks and appreciation to the customer relations
manager whose gentle, professional manner has been greatly valued.

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Overall Experience  Overall Experience 5.0 out of 5

I did not have the opportunity to visit Cairdean House Care Home before my aunt entered but I had to become involved early on as I am my aunt’s financial attorney. I was immediately struck by the responsiveness, helpfulness and professionalism of the customer relations manager and this has continued
through all our further interactions. My mother was a resident in other Edinburgh care homes until last year and the availability of a customer relations manager as a single point of contact at Cairdean for family and friends makes an enormous difference.
Since my aunt entered the home in October 2021 she has been very contented, she comments very favourably on the food, how friendly the staff are and that she is being very well looked after. My wife and I have been able to visit a few times and all our contact with staff on reception, the customer relations manager and in the suite has been very positive. The home is modern, clean and Covid precautions are taken very seriously. A good choice.

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Overall Experience  Overall Experience 5.0 out of 5

We chose Cairndean as it was local for our Mum and always looked like a nice place whenever I drove past. The time had come quite urgently for my Mum to find a home to support her needs and it was a very stressful time finding somewhere quickly. Cairndean their Customer Care Manager were absolutely
fantastic and understanding. The ‘on boarding’ paperwork process for Mum was quick and simple and they kept in touch and always phoned when they said they would. The confidence in dealing with them made the whole process less stressful. And we knew that Mum would be well looked after as the staff were so engaged, professional and involved. Six months on and Mum has settled in and seems to have a new lease of life. The activities are fantastic and you can pop in whenever and are treated like one of the family when you do. The staff are amazing and the care standard is great. It gives us all peace of mind knowing that Mum is being looked after so well.

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Overall Experience  Overall Experience 4.0 out of 5

My father died earlier this year and the day we buried his ashes, my mother suffered a heart attack. After a short visit to hospital, she returned home but then had a significant stroke. This resulted in her being paralysed down her left side. She now needs full-time nursing care.
My father had been
in Cairdean House Care Home when he died and we had been impressed by their sympathetic support and deeply caring approach. The helpful staff made the decision to move Mum to Cairdean very easy. She now is in an environment with caring staff and friendly residents. She now participates in organised activities with other residents and joins them in the lounge areas. We are confident she has access to the social and medical care she needs now.
With the area she is in getting busier, she sometimes finds getting attention from staff takes too long.

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Overall Experience  Overall Experience 5.0 out of 5

My growing mobility problems and my wife’s dementia had made it too difficult to maintain our flat, forcing us to consider both going into care together. During the lockdown, seeing a home was almost impossible but Cairdean House Care Home allowed us to visit. The large, modern, well-decorated bedrooms
appealed and the home was also close to family. The customer relations manager could not have been more helpful in making the move. A removal company took small items of furniture, ornaments and our luggage for the 40-mile move. From the start, every effort was made by staff to make us welcome; so by the time we arrived our bedrooms were ready, cases had been unpacked and clothes put away. After six weeks, we are settling into a new way of life, where the daily program of activities aims to keep the “little grey cells” working. My wife is finding new friends while being cared for by staff who understand her, and this frees me to become involved in different activities.

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Overall Experience  Overall Experience 5.0 out of 5

My best friend moved into his new home this is what it has become to him in April home.
I looked after my friend for many years and the decision to move was very difficult. However thanks to the manager and staff he is a changed man he is so happy to become the person I knew laughing getting lots of
stimulation not to mention cocktails and basically leading a new life. This home is different and I've been involved with a few in my career the staff treat the residents as though they are part of a large family sometimes
One to one. My friend says he's made so many friends both staff and residents and is enjoying his life more than he has in years. The staff are very welcoming to relatives and visitors which I see as a bonus. Even under these Covid restrictions staff have gone above and beyond. A sign of a great care home is hearing laughter and that stands out here.
Thank you for all you do on behalf of both my friend and me.

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Overall Experience  Overall Experience 5.0 out of 5

My brother required full-time nursing care urgently six weeks ago and Cairdean House was recommended to us as being able to accommodate his needs. He went in initially for four weeks respite care but is so settled that he is now planning to stay permanently. Right from my initial enquiry, the customer
relations manager could not have been more helpful in making the move as smooth and stress-free as possible. She has resolved every request and minor teething problem to help him settle, efficiently and sympathetically. My brother looks happier and more relaxed than he has for a long time. The staff are friendly and kind and he is taken out to the garden daily to visit the rabbits! He is also enjoying the food very much! I have no hesitation in recommending Cairdean House as a welcoming and caring home.

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Overall Experience  Overall Experience 5.0 out of 5

It was a huge decision to move my dad up to Edinburgh from the house he had lived in, for 67 years in Manchester, but after the death of my mum, two years previously, he was lonely and not taking good care of himself. Not being able to see him for months on end due to Covid restrictions was very stressful.
I knew about Cairdean House and it was my first choice. Fortunately, there was a room free when I made a preliminary enquiry and things moved pretty quickly. My main contact at Cairdean guided me through all the procedures necessary to bring Dad north of the border. She is friendly, always contactable and totally understood the emotional upheaval this move meant to both my dad and myself. Every morning for the first few days, the customer relations manager would email to give me an update on dad’s settling-in progress plus photos of him in his room during the first week’s isolation period. Now, two weeks on, he is happy, well cared for and has made new friends. For what more could you ask!

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Overall Experience  Overall Experience 5.0 out of 5

After a prolonged spell in hospital, I was advised that my wife required full nursing care as she no longer had mobility. Finding a care home in the middle of the Covid crisis, that was able to meet her needs, was very, very difficult. Principally because being able to visit and view a home and its
facilities was impossible.
The Cairdean staff was extremely helpful, and after intensive discussions, was able to offer a room which seemed acceptable. An important part of the process is to have a comprehensive website which has detailed information and photos of the facilities. A number of other homes sounded good but were unable to provide this.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the help and support has been most helpful in the first two weeks of my sister-in-law's stay and how informative the staff are and extremely caring, she is very happy and content. Prior to her going to Cairdean, the staff were most helpful and could not do enough to assure us that she would
be well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Cairdean House care home for a number of years now. The decision to move her into a care home was very difficult and upsetting so getting the right one was very important. Prior to Cairdean House she was in 2 other homes, neither of which we feel gave her the same quality of care
she receives in Cairdean House. Prior to Covid our family visited regularly and looked forward to seeing her, carers and other residents. We always feel she is being well looked after. During Covid, although at times unable to visit, we have been kept up to date with at least weekly phone calls on how she is doing. Unfortunately, due to Mum's dementia, Skype calls are not an option but we always look forward to seeing the Facebook posts of what activities they have been up to. Having Mum in Cairdean House during Covid has been a relief knowing that she has been well looked after and we can't thank all the staff enough.

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Overall Experience  Overall Experience 5.0 out of 5

Understandably, our sister, aged 62, who had motor neurone disease, was very anxious about going into care. We were worried about her too as we knew we wouldn't be able to see her daily as we had, due to Covid. The staff made her very welcome from day one. Each one was amazing and she was an individual
to them - as were the other residents! Staff cared for her exceptionally well, making her feel at home, became friends with her (which she so needed), included her in activities and kept us informed at all times. The staff learnt from motor neurone disease professionals as her disease progressed and this they did amazingly well, ensuring our sister felt safe at all times. Our sister enjoyed the company - lots of fun times, but she also felt cared for and knew the staff were there for her 24/7. I cannot praise the staff at Cairdean House highly enough. Every one of them was kind, worked well as a team (wanting the best for the residents and each other) and wanted the best for our sister. So thankful to them all!

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Overall Experience  Overall Experience 4.0 out of 5

Our Mum has only just been transferred to Cairdean and although we have not been able to visit inside the care home due to Coronavirus restrictions, we cannot thank the staff enough for making the transfer so stress-free. The staff set up mum’s room with her personal possessions and took pictures for
us. Every member of staff I have spoken to knows who Mum is and that she is a new resident. The customer relations manager has kept us informed every step of the way and personally spent time with Mum when she first arrived. I received a message from Mum via the customer relations manager to say that (after only three days) she was settled, the food was delicious and the staff were lovely! The manager also took the time to ask how my sister and I were coping with it all. As I cannot really comment on some of the facilities I have simply marked ‘good’ however if our first interactions are anything to go by I have no worries at all that they will be excellent.

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Overall Experience  Overall Experience 5.0 out of 5

During these difficult times, the Customer Relations Manager kept me fully updated on my mother's admission process, always contacting me when she said she would and providing all paperwork. Since admission, I have had daily contact on how she was settling in. Although not been there long my mother
seems to be happy and says the food is great!

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful facility, well designed, comfortable and the clean rooms are spacious.
The staff are wonderful, so helpful and friendly.
Facilities are great including a cafe and library and great outdoor space with a pet rabbit.

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Overall Experience  Overall Experience 5.0 out of 5

My mother (now 88) has been in Cairdean House since November 2018. I live in London so I can't visit her often. However, my brother and his wife live about five minutes' drive away from Cairdean so are helpfully close. I am always impressed when I see Mum -- she seems clearly happy to be there. She
has featured in several photos on the home's Facebook page, though less so lately as she is physically quite frail at the moment (though mentally pretty alert).
I am always impressed that the staff clearly care for the residents. The home is invariably spotlessly clean and tidy.
Mum had two episodes recently where she was very unwell but both times she pulled through, mainly, I believe, down to the care and attention she got from the staff.
During the pandemic, the care has still been excellent; the home had some tablets so I could speak to Mum by Skype when I wanted to. There have been relatively few scares, for which I am so glad. And there have been weekly updates on how things are.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been very unwell during the current pandemic situation and Cairdean have been fantastic at keeping us updated with phone calls, skype calls and allowing us to arrange our indoor and outdoor visits. I have even been able to wave at her through the window! It has been so difficult
during Covid and the wonderful staff have been so professional and hard-working, it is very good to know that she is in such good hands and in such a caring environment. I cannot praise the nursing staff highly enough.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Cairdean House is calculated as follows: ( (254 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 302 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Feb 2025

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (95)

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Meet the Team (1)

Angela

Angela Burns

Job Title: Home Manager

I’m proud to be home manager at Cairdean House care home. I’ve been a qualified nurse for over 40 years and have managed care homes for the past 18 years. Along the way, I’ve completed my SVQ 4 in management, all mandatory training and hold certificates in working with children with special needs and in inclusion skills.


I chose to work at Care UK because of its strong reputation as a good company. In my role, it’s important to be open, honest, organised and to have a good sense of humour. Having strong listening skills and responding to issues in a timely manner is essential.


My favourite part of the day is walking around the home, chatting with staff, residents and relatives, and looking for ways to continue improving our environment. One of my proudest achievements was commissioning a care home from a building site into a luxury care setting.


It’s incredibly rewarding to see residents enjoying some well-deserved self-care, feeling happy and getting involved in activities. It’s also great to receive good ratings from external and internal inspections.


Outside of work, I enjoy music, singing and spending time with my granddaughter.

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