Cairdean House

I can't recommend Cairdean House enough.

A thank you to the full team Cairdean (activities, nurses, carers, catering, facilities, management) who put on the VE day party yesterday - everything was thought off and it was clearly appreciated by all who took part, which is also timely with regard to the very appropriate staff appreciation notices and events last week.

I feel confident and immense relief that dad is happy and safe there.

What visiting cairdean nursing home? I have received amazing Help from the business administrator and all of the nursing reception management staff nothing is a bother and they can't do enough to assist me. Thank you to everybody for making me feel so welcome today and my small assistance, animal whilst I was on site today I look forward greatly to coming back to seeing the team cairdean

Since our friend moved to CH last July, we have not found one thing to criticise. I would recommend CH to anyone. We no longer have to worry about her, as we know she is in a safe environment and being looked after by caring staff.

I moved my friend to Cairdean House six months ago. Having reviewed many care homes Cairdean House was my choice. The friendly staff and the wonderful activity provided made it the obvious choice. In the six months that my friend has spent in Cairdean I am happy to say that she has settled in very happily.

We are given weekly schedules which allow us to plan when to visit.

Since her admission on 10th December 2024 Mum has found it a bit difficult to settle in but I think we are now beginning to see some progress. It has been a difficult time for her but, for the most part, has not been the fault of Cairdean who, when made aware of the situation, have made every effort to improve things. On the whole, we, as relatives, have found Cairdean to be spacious and welcoming with the staff being very approachable and friendly.

I am extremely pleased with the way he has settled at Cairdean and I feel it is due to the care and attention he has received from all staff especially his immediate team of carers and also due to the comfortable and stimulating surroundings.

The home has a lovely family atmosphere,and staff are welcoming, caring and attentive.

The most important thing to me is that I know my mum is comfortable, safe and being well looked after.

Since my mother has become a resident at Cairdean, I see her building new relationships with staff and residents, growing in confidence in her new environment that is empowering and stimulating for her - which is wonderful to see.

We are incredibly grateful for the support we received in settling Mum into the care home as it was a challenging time. The team's attention to detail and genuine willingness to answer all our questions and provide valuable advice made the entire process much smoother. A special thank you to the care home manager for her exceptional care and attention, which really made a difference. We truly appreciate all the kindness and professionalism shown. Thank you!

We are always made to feel welcome when we visit and the staff are very good at keeping me up to date.

Dad's admission to Cairdean was made much easier with the support of the Customer Relations Manager who was very informative and welcoming. She was waiting for us on arrival and introduced us to all the staff and ensured all was ready in Dad's room. It took some time for Dad to adjust but he was able to form good relationships with staff and they have all been kind and helpful. The rooms and environment are lovely but the garden and smoking area could be improved with the addition of a covered area. On a couple of occasions, Dad was left without his hearing aids and glasses which hampered his communication but this was the exception and overall he was well cared for and I would certainly recommend Cairdean to others.

My mother moved to Cairdean a couple of months ago. We are thrilled with the care she has received and how attentive they have been to her needs. The manager was helpful to an extent beyond what I would have expected and has communicated with me a number of times to check in that Mum was settling okay from my point of view. The home has a lovely atmosphere and the staff is great. Mum's first comment on moving in was about how nice the food is - that's important! I would recommend Cairdean to others searching for a care home.

Arranging respite for my husband was very straightforward and communication was excellent throughout. I was able to visit beforehand and was given a lot of information about what would happen before, during, and after respite. The staff were friendly, caring, and respectful and made our family feel very welcome. They also made sure my husband was able to join in the many activities on offer, as well as getting outside regularly, which is very important to him. With all this in mind, we had peace of mind knowing he was being well cared for during his stay, and would highly recommend Cairdean.

Our mother has settled in well and her room is lovely. It is always clean and tidy. My brother and I are happy with the care our mother has received so far.

We are also made to feel welcome every time we visit, including our dog!

Regular and very experienced staff are excellent in their professional approach and take responsibility for care seriously, getting to know and building a rapport with Dad and his family. They are kind, caring and respectful towards Dad. Dad's care and wellbeing will always be our first priority and we are happy to be a part of the 'Cairdean family'.