Cairdean House

Mum went to Cairdean for 2 weeks respite. This was our first experience of using a care home for respite. The staff made the process really easy, from giving us information and answering any questions we had. It was really helpful to be able to visit the care home first. No obligation or pushy sales which was really appreciated. What appealed to me about Cairdean was the amount and variety of activities on offer 7 days a week, I knew that would help mum feel settled and have an enjoyable stay. The staff were exceptionally caring and very skilled in supporting someone with dementia. Cairdean's management team were very involved and supportive, they had great advice on how to prepare for respite. We all felt very supported and seen. It was particularly helpful to be able to use the onsite cafe area when visiting mum, it made our visit very relaxed and the cakes were fabulous!!! I cannot thank the Cairdean staff enough for caring for mum, would highly recommend.

I can't recommend Cairdean highly enough.

We looked at a number of homes and Cairdean was different class. It is very relaxed, and extremely friendly. The way they deal with the stress and anxiety (for all parties) of moving into a home is first class. They could not do enough to make my Mother feel that this is her residence, and she has so much freedom to do as much or as little as she wants. The culture in Cairdean is just so relaxed and caring, and the schedule of activities is extensive. Management are always visible and very approachable and will do everything possible to ensure residents are genuinely happy. It is a lovely environment with access to several gardens and huge sunny lounges and cafes. My Mother has so many visitors who are made very welcome and love to visit her there.

There were lots of activities at Cairdean House but my Aunt has very poor sight so couldn't attend any without being escorted by staff. She was therefore reluctant to participate as she didn't want to bother the staff. Perhaps a wee bit more encouragement from staff might have helped but not a criticism.

My mum really didn't want to leave!

I can't recommend Cairdean House enough.

A thank you to the full team Cairdean (activities, nurses, carers, catering, facilities, management) who put on the VE day party yesterday - everything was thought off and it was clearly appreciated by all who took part, which is also timely with regard to the very appropriate staff appreciation notices and events last week.

I feel confident and immense relief that dad is happy and safe there.

What visiting cairdean nursing home? I have received amazing Help from the business administrator and all of the nursing reception management staff nothing is a bother and they can't do enough to assist me. Thank you to everybody for making me feel so welcome today and my small assistance, animal whilst I was on site today I look forward greatly to coming back to seeing the team cairdean

Since our friend moved to CH last July, we have not found one thing to criticise. I would recommend CH to anyone. We no longer have to worry about her, as we know she is in a safe environment and being looked after by caring staff.

I moved my friend to Cairdean House six months ago. Having reviewed many care homes Cairdean House was my choice. The friendly staff and the wonderful activity provided made it the obvious choice. In the six months that my friend has spent in Cairdean I am happy to say that she has settled in very happily.

We are given weekly schedules which allow us to plan when to visit.

Since her admission on 10th December 2024 Mum has found it a bit difficult to settle in but I think we are now beginning to see some progress. It has been a difficult time for her but, for the most part, has not been the fault of Cairdean who, when made aware of the situation, have made every effort to improve things. On the whole, we, as relatives, have found Cairdean to be spacious and welcoming with the staff being very approachable and friendly.

I am extremely pleased with the way he has settled at Cairdean and I feel it is due to the care and attention he has received from all staff especially his immediate team of carers and also due to the comfortable and stimulating surroundings.

The home has a lovely family atmosphere,and staff are welcoming, caring and attentive.

The most important thing to me is that I know my mum is comfortable, safe and being well looked after.

Since my mother has become a resident at Cairdean, I see her building new relationships with staff and residents, growing in confidence in her new environment that is empowering and stimulating for her - which is wonderful to see.

We are incredibly grateful for the support we received in settling Mum into the care home as it was a challenging time. The team's attention to detail and genuine willingness to answer all our questions and provide valuable advice made the entire process much smoother. A special thank you to the care home manager for her exceptional care and attention, which really made a difference. We truly appreciate all the kindness and professionalism shown. Thank you!

We are always made to feel welcome when we visit and the staff are very good at keeping me up to date.

Dad's admission to Cairdean was made much easier with the support of the Customer Relations Manager who was very informative and welcoming. She was waiting for us on arrival and introduced us to all the staff and ensured all was ready in Dad's room. It took some time for Dad to adjust but he was able to form good relationships with staff and they have all been kind and helpful. The rooms and environment are lovely but the garden and smoking area could be improved with the addition of a covered area. On a couple of occasions, Dad was left without his hearing aids and glasses which hampered his communication but this was the exception and overall he was well cared for and I would certainly recommend Cairdean to others.