Cairdean House

185 Redford Road, Colinton, Edinburgh EH13 9PN
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9.8 111 Reviews
  • Cairdean House, Edinburgh
Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offers specialist nursing, residential and dementia care within a home that has been designed with the needs of people living with dementia in mind.

Cairdean House has a homely feel, with lots of spaces where residents can relax and socialise, such as the coffee shop, cinema room and hair salon. There are various safe outdoor spaces for residents to enjoy, including a first-floor courtyard and large terraces, plus beautiful landscaped gardens that border woodland.

Residents are encouraged to play an active part in the home, from engaging in the daily goings-on to taking part in activities that they have always loved.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1785
  • Self-Funded Residential Dementia Care: from £1875
  • Self-Funded Nursing Care: from £2111
  • Self-Funded Nursing Dementia Care: from £2201
  • RESPITE Self-Funded Residential Care: from £1995
  • RESPITE Self-Funded Residential Dementia Care: from £2085
  • RESPITE Self-Funded Nursing Care: from £2321
  • RESPITE Self-Funded Nursing Dementia Care: from £2411

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Cairdean House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Angela Burns (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Parking

  • Parking on-site

Cairdean House Reviews (111)

Total of 111, showing 61-80
9.8

Cairdean House has a Review Score of 9.8 (9.831) out of 10, based on 26 reviews in the last 2 years. Over all time Cairdean House has 111 reviews.

Overall Experience

  • 80
  • 29
  • 0
  • 0
  • 2

Date Published

111
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14
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Review from Willina M (Daughter of Resident) published on 17 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled into Cairdean with no trouble at all. The carers are so friendly and helpful. They are never too busy to help my mum. She enjoys the activities on offer, which include painting, bingo and many others. I'm so glad we chose this home.

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Review from Neil C (Son of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother returned to Cairdean in February 2019 after a spell in hospital, for palliative nursing care, in the expectation that this would be for a few weeks. She died in December, having been confined to bed for 10 months. She volunteered right up to the end, how comfortable she was - a real tribute
to the caring and nursing staff, who actively managed her medical care. We have been impressed by the engagement of staff with residents, getting to know them, and spending time talking, whether in the common area or in their own rooms. This care was also extended to family and visitors - asking after infrequent family visitors, making sure that occasional visitors from a distance were provided with refreshments or a meal and showing an interest in our well-being. This attitude included the front-office staff and those who organised activities for residents. To describe the care as 'professional' is correct, but it doesn't capture the warmth of the relationships that developed.

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Review from Jean B (Friend of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I arrived to visit found a group of happy residents singing 'My Bonnie lies over the ocean' with a wireless speaker providing music! They later danced The Twist and the afternoon ended with a cup of tea. Staff engaged and helpful.

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Review from Lorna F (Wife of Resident) published on 30 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has lived up to my expectations. The staff are caring and attentive and very pleasant. Any issues with my husband are dealt with quickly and the staff are always aware of how my husband is. The home is designed well with the units being of a manageable size for individual attention to
be given to each person. Great attention is paid to activities to add variety and stimulation.

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Review from Anne B (Daughter of Resident) published on 18 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Cairdean House from Dumfries in February this year. It was a really big move for her - for all of us, however, she has settled in really well. I have been very impressed by all of the nurses, carers and other staff involved in the day to day care of my mum and the home itself is lovely.
Friends and family who visit are made very welcome and there are many activities arranged on a weekly basis. I would recommend Cairdean without hesitation.

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Review from Alice M (Daughter of Resident) published on 17 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care that my mum has received since she moved to Cairdean last year. Complete peace of mind for all the family.

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Review from L R (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

1, I really like the small unit layout but has also the ability to mix in a larger communal area and to move to other seating areas to offer variety when visiting.
2, Caring staff, especially as now with better continuity that is so important, not only for residents but also relatives.
3, Good variety
of activities but would like to see more small group activities and evening opportunities as many residents will have had an active social life, e.g. concerts, talks, etc.
4, As in many homes, more interactive conversation is always good.

Reply from Samantha Debenham, Personal Assistant at Cairdean House

Thank you very much for your positive comments and scores around the care and support provided and the facilities at the home. It is great to hear that you are pleased with the choice of seating areas and communal spaces we have at Cairdean House, as well as the caring support team that we have in place. We appreciate your comments around activities and we are happy to know that you agree we currently provide a good variety of options for residents. We are always continually working to improve our activity offering, and always strive to ensure activities are planned around each resident’s interests, including if an individual would prefer a smaller group activity. Our lifestyle team are currently working on putting together a weekly schedule for each floor that will allow for smaller group activities and better interaction. Residents will be able to see what is happening on each floor to allow them to choose any activity they would like to attend.

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Review from Barbara H (Wife of Resident) published on 11 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my husband is well looked after due to being badly affected by Parkinson's Disease and dementia. However, there has been such a change of staff recently. A number of people who were very helpful to me, as well as my husband, have obviously moved on elsewhere. For a few weeks, my husband was given
a bath occasionally, which he obviously enjoyed, and now I've been told that it will no longer happen due to health and safety reasons. The is very upsetting. He really needs to be taken to some of the weekly sessions. Certainly, he should be taken to the monthly church service that takes place in the cafe area. He has always been a church member.

Reply from Amy Wilson, AD at Cairdean House

Thank you for taking the time to write a review for Cairdean House - we were very happy to read your positive comments regarding your husband’s care. Regarding staffing changes, we are always working on this and I’m pleased to say that since your review we have recruited a very experienced team leader to lead the team on your husband’s unit. However, we do take your concerns seriously and will pass your comments to the home manager, particularly your comments around bathing. The activities we plan are organised alongside feedback and requests from residents, and there’s always a lot of variety and fun. We recognise that your husband attends a number of our planned activities, including sporting memories, and enjoys the entertainers that come to visit. The team will be more than happy to take your husband to our monthly church service and we can assure you that this feedback has been passed to the team and home manager. If there are any other particular activities that your husband would enjoy on a weekly basis that is not currently offered, of course, let us know at any time and we will be happy to get it added. Many thanks again for your comments, and please do let us know now or at any time in the future if we can help with any questions, suggestions or queries.

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Review from Linda B (Wife of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Lewy Body Dementia and has settled so well into Cairdean. The staff communicate very well with me and have worked hard with my husband to help him settle and reduce his anxiety. He is much younger than most of the residents but the activity team here have him joining in and enjoying so
much. It has taken a lot of the pressure off me. I will comment on the rooms, which are bigger than the average we viewed, with windows easy for him in his chair to watch what’s going on outside. The wetrooms/bathrooms are also spacious.

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Review from M S (Daughter of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been delighted with the care given to our Mum following her move to Cairdean House. The staff are really lovely and have made a real effort to get to know both Mum and us, her family. This has been very much appreciated. The permanent staff in the Unit demonstrate a very warm, genuine and professional
approach to the care of the residents and our Mum has settled well, in spite of her advanced Alzheimer's.

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Review from Claire (Granddaughter of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There have been several incidences of very poor care for my gran since she moved into Cairdean approximately 4 years ago, with a number of complaints made. These standards have remained low, with a high number of agency staff in place on a daily basis providing no continuity of care which Cairdean allege
to specialise in given its importance in dementia care. Staff have also been rude and very unhelpful on occasion and if I am being very honest, we would move my gran to another care home in the local area if she was fit enough to do so. I definitely would not recommend Cairdean to those looking for appropriate care for their loved ones.

Reply from Amy Wilson, AD at Cairdean House

Thank you for taking the time to submit your review. We take all feedback very seriously and although the vast majority of reviews for Cairdean House are incredibly positive, where an individual is unhappy with any aspect of their experience at the home, we will always work closely with them and their family to do all we can to ensure we’re delivering the best possible service that’s tailored to their needs and wishes of the resident.
I understand that our internal complaints department are already in direct communication with you regarding the points noted below; however, I would like to reassure you that in regard to your comments about staffing, that we have enough team members on hand at all times to ensure that the home is safe and that residents are well cared for, including during the night and at weekends. There are occasions, for example, to cover holidays, staff illness, or whilst we are recruiting, where we do have to utilise agency staff, but we always try to keep this to a minimum. We currently do have some vacancies for team members at the home and are actively looking to fill these roles, and in the meantime where we are using agency staff, we are making sure we book individuals where possible that we have already used in the home so that residents already know and are happy with them.

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Review from G F (Niece of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my Aunt. Were in a lounge and dining area only and were offered a cup of tea and cake, both very nice. I spoke to 2 care staff and a lady on reception who said she was an 'activities coordinator'. I can only comment on my brief experience. I was impressed by what I saw and the people I spoke
to as they came across as attentive, considerate, professional and caring. My Aunt commented that she felt a little bored sometimes but she was happy.

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Review from B A (Husband of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given that my wife has to be in a home - she suffers from Alzheimer's - Cairdean has been the perfect choice. I selected Cairdean for her, on the basis of a careful study of its consistently high rankings by the care inspectorate, and a visit to the home. The quality of care she receives is the most
important aspect and I am full of admiration for all the staff who have been looking after her so well.

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Review from Peter F (Nephew of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean, bright and airy.
New manager rarely comes to meet the residents.
The food is satisfactory but a bit repetitive.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

Thank you for your positive comments about Cairdean House, in particular, your excellent score for care and support. With regards to the manager meeting residents, we would like to reassure you that our home manager spends a lot of time with residents. She tries to vary her time throughout the home so that she is out early morning, at meals and evening times and as such, she may not always see relatives when they visit. However, her door is always open and welcomes you to pop in, say hello and have a chat if you wish. We are sorry to hear that the food offering does not meet with your expectations. Our menus are rotated every 3 weeks and changed four times a year at the start of a new season. At every mealtime, we offer two choices as well as a variety of omelettes, jacket potatoes and baguettes. If there is something particular your relative fancies to eat, then our chef will certainly try his best to serve it. We take great care in planning our menus. Our chef is currently working on our second winter menu and we will be holding tasting sessions with residents so that they can help us decide the final menus.

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Review from A M (Daughter of Resident) published on 7 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care for my father who is being treated with dignity and respect. Bright and airy communal area with easy access to the garden although it doesn't seem to be used that often. Staff, however, are always happy to help my father into a wheelchair to enjoy the outdoor space when I visit.


The

atmosphere is very relaxed and happy. I visited over 10 care homes in the south west of Edinburgh before making a decision to place my father in Cairdean House. This is by far the best one in my opinion because it feels more like a cosy hotel, not a care home.

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Review from J C (Friend of Resident) published on 17 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit regularly with my wife to see my ex-neighbour. It seems a nice establishment. Lovely surroundings and modern building.


Our friend only has good things to say about the home after visiting others in her search for a placement.

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Review from Graham E (Son of Resident) published on 10 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have generally been very approachable and dedicated to their jobs. The particular ones that are looking after my mother keep the family updated and ensure that she is included in activities.
The management take the time to speak to you on a level basis.

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Review from Keith M (Son of Resident) published on 25 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Cairdean for eight weeks. She settled in really well - it took only a couple of weeks actually. Cairdean staff are really friendly and efficient. The home is like a 5-star hotel. There are plenty of activities at certain parts of the day but I would like to see the residents make
more use of the gardens on a nice day.

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Review from Christine R (Sister of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my sister once a week. The staff are very good.

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Review from Stephen W (Son of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think Cairdean is a lovely home. My main area of concern is the lack of consistency of staff looking after my Dad, in particular, the staff in the evening. There seems to be a different carer on each week which means my father gets little consistency of relationship in the evening - or at least that's
my perception.
Other than that we are pleased that he is in Cairdean and pleased that the quality of the staff during the day shifts is consistently good.

Reply from Samantha Debenham, Marketing Support Administrator at Cairdean House

We are pleased you feel Cairdean is a lovely home and we appreciate your constructive feedback. We constantly strive to provide continuity of care, and on the whole staff are allocated to one suite. However there may be times when we have to move staff around due to sickness and annual leave to ensure we are providing the very best care for our residents. We are currently recruiting for twilight staff, who will provide extra cover on each floor and hope that you see an improvement very soon.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Cairdean House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Cairdean House is calculated as follows: ( (254 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 302 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cairdean House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Feb 2025

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (95)

Meet the Team (1)

Angela

Angela Burns

Job Title: Home Manager

I’m proud to be home manager at Cairdean House care home. I’ve been a qualified nurse for over 40 years and have managed care homes for the past 18 years. Along the way, I’ve completed my SVQ 4 in management, all mandatory training and hold certificates in working with children with special needs and in inclusion skills.


I chose to work at Care UK because of its strong reputation as a good company. In my role, it’s important to be open, honest, organised and to have a good sense of humour. Having strong listening skills and responding to issues in a timely manner is essential.


My favourite part of the day is walking around the home, chatting with staff, residents and relatives, and looking for ways to continue improving our environment. One of my proudest achievements was commissioning a care home from a building site into a luxury care setting.


It’s incredibly rewarding to see residents enjoying some well-deserved self-care, feeling happy and getting involved in activities. It’s also great to receive good ratings from external and internal inspections.


Outside of work, I enjoy music, singing and spending time with my granddaughter.

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