Foxbridge House

My aunt suffers from Alzheimers/early onset Dementia requiring respite due to family illness. On meeting the manager, discussing our requirements and being shown around I was confident that we had chosen the right care home. The quality of care is exceptional and nothing is too much trouble for any member of the staff. They all work as a team and as a family, we were able to relax in the knowledge that our aunt was being well looked after. We were able to visit any time of day or night with no restrictions and always felt involved and consulted where necessary. We found the staff very supportive of the family and they always had time to discuss any matters to avoid any worries or concerns. The care staff encourage the residents to join in with outings, activities and all other kinds of entertainment and are not just left to their own devices. My aunt really enjoyed her stay and thought the staff were lovely, she came home relaxed and happy. Foxbridge House made a big difference.

Mum has been there for 18 months. The whole family are very pleased with the home. The staff are very caring. Activities level dropped for some time as staff left, down from three and a half people to one! Slowly increasing now but needs to get back to previous levels for the benefit of staff and residents.

A caring home that has settled my Dad with efficiency and warmth. Comments are taken on board and help always readily available. The staff are amazing and very patient and understanding at such an emotional time. My Dad is very well cared for but above all, he is in a safe environment.

Very good.

Though my cousin was only at Foxbridge House for the last two months of her life the care she received from the nursing staff was excellent. I know she was very happy to stay. The administration process was efficient and nothing was too much trouble.

Altogether a thoroughly pleasant experience during a hard time.

It was a very difficult decision to put my Father-in-law into a home and they ensured the transition went smoothly and reassured all along the way.

Due to a change of circumstances, dad needed care at short notice. The staff at Foxbridge have made him welcome and helped to smooth over what was an unexpected situation. Dad has quickly relaxed into the friendly environment and has enjoyed meeting new people and making friends, having lived alone for a number of years.

Really happy with Foxbridge House, staff are wonderful. I have peace of mind knowing my mum is being cared for. Mum is stimulated and very happy.

After three weeks, I have found the management and staff to be helpful, friendly and professional.

As I was away on holiday, I only visited mum prior to her stay and afterwards to take her home. So I feel that my insight into the stay can only be based on my mum's opinion and the visitors. Overall, mum was very happy, although did moan about a few things, but has little patience if things are not done straight away. Maybe a bit more guidance, as we did not know to put washing in the string bag, so it did not get done. But we may have been told and it was not taken onboard.

I have had a very happy stay and would willingly come again. Carers are loving and dedicated and always there at your beckon call, they are never angry with you. Only sometimes do they have to be strict with the patients with Alzheimer's disease. I used to be a chaplain's visitor and visited in Orpington and Farnborough hospitals. I loved every minute of it. They were like family to me - I would tell them about our Lord Jesus Christ and the gift of healing which he gives to all who put their faith of trust in him. I will certainly come back and visit here as I live quite near.

I virtually lived at Foxbridge for the last week of my dad's life. I witnessed the excellent around the clock care given to all the residents, from the housekeeping staff to the nurses, carers and management. Their dedication and care was exemplary.

Overall very satisfied.

My sister and brother-in-law came to Foxbridge House in June, my sister with dementia and her husband generally unwell. Sadly my brother-in-law passed away recently, he was treated with kindness and respect. My sister is treated with gentleness and kindness which I know is sometimes difficult for them, I haven't heard them lose patience with her, which I appreciate greatly.

My mother stayed here for six months. Her carers and helpers were all very nice and caring and made my mum's stay very comfortable and happy. I would recommend Foxbridge House to anyone else for respite or long term care. Also, the customer care and management were all pleasant and helpful too.

Having been a nurse all my working life and visited many nursing and residential home I can honestly say Foxbridge House is one of the best I have seen. The home is clean, the general upkeep is excellent and the care and consideration shown to my 100 yr old aunt is excellent. She is being treated with dignity and affection and as a relative I felt the staff I spoke to genuinely care for her well being and were kind and considerate to me. I would recommend this facility to anyone.

My mother moved to Foxbridge House in May 2016 following a change of needs review in her residential home. Mum had dementia and mobility issues following frequent falls and was a wheelchair user. During June/July mum became end of life and the team on Larch could not have been more caring, thoughtful or willing to fully engage us in mums care needs. As her deterioration became significant we were fully supported and informed of her changing care needs. Mum passed away peacefully and we as a family felt cared for and supported throughout our short time on Larch. Thank you.

My mother has only bee in here since 25th May this year. We have found the home to be very caring, nothing is too much trouble for the staff. She is being well cared for and has settled in well.

I found everything very good and all most helpful, a joy to be here.