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Ernstell House Nursing Home

20 Ernesettle Lane, Ernesettle, Plymouth, Devon PL5 2EY
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All staff were kind, gentle, respectful, not only to dad but to me and my family.A D(Daughter of Resident/Service User)
Ernstell House Nursing Home, Plymouth
Ernstell House has been a very positive home for my mother for the last four years.S J(Daughter of Resident/Service User)
Ernstell House Nursing Home, Plymouth
A beautiful home in a beautiful setting. The moment you step inside you can feel the love and careE C(Wife of Resident/Service User)
Ernstell House Nursing Home, Plymouth

Ernstell House offers stylish, en-suite bedrooms and a warm, welcoming atmosphere where residents truly feel at home. Overlooking the Tamar, this Plymouth-based care home boasts fantastic amenities, including a wellbeing & beauty salon, a cosy cinema room, and beautifully landscaped gardens. Whether catching up with friends or enjoying a quiet moment with a book, there are plenty of inviting spaces to relax.

The dedicated team provides person-centred care, tailored to each...  

Care Provided by Ernstell House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,650
Residential Dementia CareFrom £1,600From £1,650
Nursing CareFrom £1,600From £1,650
Nursing Dementia CareFrom £1,600From £1,650

All care packages are tailored to the individual following a full assessment of needs.

Contact Ernstell House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nelson Ferreira (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors are welcome at any time.

Parking

  • The home has on-site parking.

Ernstell House Nursing Home Reviews (42)

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9.4

Ernstell House Nursing Home has a Review Score of 9.4 (9.375) out of 10, based on 16 reviews in the last 2 years. Over all time Ernstell House Nursing Home has 42 reviews.

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Review from Julie A (Daughter of Resident) published on 11 October 2017 Submitted via Website
Overall Experience
My father was a resident of Waypoints for the last ten days of his life. The care which he - and we the family - received from the management, nurses and carers was remarkable. Each and every member of staff took the time to get to know us all. They were endlessly attentive not only to Dad's needs but to ours as well.
The nursing staff liaised with doctors to ensure that pain relief increased at the appropriate rate. Care staff maintained Dad's comfort and dignity throughout. The use of the guest room allowed my brother and I to be with our father constantly for his last few days, which now gives us great comfort.

End of life care was a new service from Waypoints, but we would encourage them to continue and expand, to offer this to other families in need of such help at such a sensitive time.

Reply from Samuel Snelling, Home Manager at Ernstell House Nursing Home

We were privileged to nurse your Dad during the last days of his life and we are pleased that we brought comfort to the family at this difficult time. Whilst we didn’t have long to get to know your Dad, we could see that he was a special man and was much loved by all those around him. Whilst our...  

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Review from Inge S (Daughter of Resident) published on 19 May 2017 Submitted via Website
Overall Experience

Our Dad was a resident at Waypoints until his recent death. We couldn't fault the care he received there. All the staff we dealt with were really caring and built up a relationship with Dad. Although many of the residents have challenging behaviour, it is a surprisingly calm atmosphere and very well managed. They were particularly supportive during his last days. Waypoints is a really well-designed environment. There are four wings over two floors, each with its own lounge, set around a central courtyard. Bedrooms are a good size, all en-suite. There is also an enclosed garden, a conservatory and an activity room. The food is cooked on site and is excellent. The best feature for me is that residents are free to sit in their own rooms or access any of the facilities freely. Dad was previously in a horrible home where residents could be taken out of their rooms each morning to spend the day in a noisy lounge with inane TV which was very distressing to someone with dementia.

Reply from Danielle Riley, Operations Assistant at Ernstell House Nursing Home

Your Dad had been at our home for three years and was much loved by everyone. He smiled for everyone and always had something nice to say starting off with the usual ‘Hello Darling’. You could always catch him for a good conversation knowing he would always make you laugh. He will be truly missed...  

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 20 May 2025

    Honouring History, Celebrating Unity: A Joyous Tribute to VE Day at Ernstell House, Plymouth. For the 80th Anniversary of VE Day, our wonderful community at Ernstell House embraced the celebration,...

Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Nelson Ferreira
Nelson FerreiraJob Title:Home ManagerJoined: 2024

Nelson is the Registered Manager for Ernstell House and joined the team in 2024.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ernstell House Nursing Home to verify any information. View our terms and conditions. Ernstell House Nursing Home has an Enhanced Service -more info.