Barchester Latimer Court

My brother has been a resident since September last year, we are so pleased with his care. Everyone in Latimer Court are so kind and caring. We had a wonderful afternoon on Saturday 27th January 2024 celebrating my brother's 75th Birthday. A very big thank you for the time it took to decorate the room, the lovely cake and the care given to us all, you made his day so special. Thank you.

I visit daily and always find Latimer Court a friendly and welcoming environment.

So pleased Dad is at home at Latimer Court.

My husband became a resident of Latimer Court in November 2021. From the very start of our journey walking through the front door, we have been treated like family. When I visit my husband, his face lights up when a member of staff approaches him - be it the cleaner, housekeeping, maintenance, carers or nurses, always lots of smiles and hugs. All the rooms/lounges/dining rooms and public areas are spotless. The food is excellent - very varied menu. I have eaten with my husband on several occasions Christmas/Easter/Valentine's Day etc and the staff go out of their way to make the occasion special. This weekend was no exception - King Charles III Coronation - what a weekend - the activities coordinator went out of his way to make it extra special. I simply cannot recommend Latimer Court enough - all staff from the bottom to the top are exceptional, and I have peace of mind knowing that my loved one is well looked after loved!

I would not hesitate in recommending Latimer Court to other families who find themselves with difficult decisions to make, the management are able to allay fears and welcome questions from family members - prior to transition familiarisation visits are welcomed by the management team which supports family members with their decision making.

My brother has been a resident at Latimer Court for the last two years until his passing. He needed nursing care from the outset for a badly broken shoulder that would not mend, and other disabilities including progressive dementia and loss of all mobility towards the end. Both the general and nursing care that he has received has been exemplary, as has any necessary communication with staff and management as I live in Surrey. Whenever I have visited I have found the facilities spotless and the staff welcoming, informative and helpful. I am extremely grateful for their tolerance, kindness and professionalism and have no hesitation in thoroughly recommending this care home.

She settled in amazingly quickly and the staff had an amazing bond with her in no time at all, She loved a particular member of staff who Mum called her best friend and spent time with the lovely lady who organises the activities. I visited at all different times of the day and early evening and was always pleased to see that the facilities were immaculately clean and the staff were always so friendly and the residents were beautifully presented. Special thanks go to the manager and her team who moved heaven and earth to ensure Mum's last few days were spent as she wanted them.

My brother was in the care of Latimer Court for a very short while, at all times he and I were treated with the utmost kindness and care. He could not have received better attention anywhere. He died with dignity and compassion from the staff. I will always be glad that I chose Latimer Court, the atmosphere of a very caring home was striking.

The turning point for me was when I arrived unannounced and could see my mum in the distance. The carer with her didn't know who I was, but she was treating mum as tenderly as if she had been her own grandmother.

My wife suffered from vascular dementia and was admitted in May 2022 and stayed until she passed away in October 2022. During that time the staff provided excellent care. Nothing was too much trouble and any request was dealt with immediately. I was impressed by the standard of cleanliness and maintenance throughout the building. Personal hygiene needs and medical care were well provided. My wife was always in freshly laundered clothing. In the five months that my wife was living in Latimer Court I was totally satisfied with the level of care provided by all the staff.

My mum was a resident at Latimer Coury for three years suffering from Alzheimer's disease. From her entry into the home, all the staff provided her with great care, humour and affection. At the end of her life, the care of the staff members was exemplary. I cannot praise their efforts highly enough, and I shall always beg grateful to them.

Generally, this has been a good experience, and I've enjoyed the care and support shown by all who are employed here.

Would appreciate more care for my husband when visiting in the morning ie, washing and showering regularly, and showing and ensuring that he is wearing clean clothes! Lacking in interesting outside activities - a change of atmosphere does a power of good mentally.

Latimer Court is a first class care home because the hard working staff from top to bottom make it so.

My mother was very well looked after during her short stay at Latimer Court. She was admitted at very short notice, and the manager was very efficient and facilitated her arrival with professionalism and dignity. Thanks for looking after my mum.

The help and care my wife is receiving at Barchester Latimer Court is excellent and a weight off my troubled mind. My wife will never be cured of vascular dementia and all I can do is make sure her last few years are as pleasant as possible, and Latimer Court is helping me achieve that.

Lovely staff, very caring and helpful. Some management are not helpful.

I have found the staff at Latimer Court so helpful each time I visit or telephone to see how my husband is. My husband is quite happy living at the home and he finds the staff helpful to his needs.

Friendly and helpful staff. Any problems are solved straight away.

Unfortunately, he became very ill (due to medical problems) and all I can say is that the staff in all areas were more than fantastic. I never felt/or had the need to keep calling as I was updated with details most days. I would not hesitate in recommending Latimer Court. Thank you.