Barchester Latimer Court

Darwin Avenue, Worcester WR5 1SP
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9.3 59 Reviews
  • Barchester Latimer Court, Worcester
Latimer Court is a purpose-built care home providing residential and nursing care, along with expert care for those living with dementia in their Memory Lane Community.

The home combines a warm and friendly atmosphere in luxurious surroundings, with quality care provided by a dedicated and qualified team of nurses and carers.

Latimer Court also has a dedicated Activities Coordinator, who provides a daily programme of activities and entertainment for everyone living at the home to enjoy; and a Head Chef, who makes each dining experience special with nutritious and delicious home-cooked food.

Staff are always happy to answer questions and discuss how they can best meet your care needs, so please feel free to call or pop in!
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Care Provided by Barchester Latimer Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1286

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Latimer Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Donna Tustin (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Barchester Latimer Court Reviews (59)

9.3

Barchester Latimer Court has a Review Score of 9.3 (9.267) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Latimer Court has 59 reviews.

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Review from N H (Son of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most welcoming care home, providing a lovely home for our much loved Mum.
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Review from S G (Daughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful and truly care for Mum. The environment is safe and I am very confident in leaving Mum at Barchester Latimer Court. The home is always immaculately clean and well run.
Reply from Suneil Johal, Customer Relationship Manager at Barchester Latimer Court

Thanks for your review and the confidence you have in our highly trained staff and excellent facilities.

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Review from A G (Granddaughter of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly, helpful and caring. Everything is homely and clean and there is a wide range of activities which is great for all the residents. They always seem happy and comfortable.
Reply from Suneil Johal, Customer Relationship Manager at Barchester Latimer Court

Thank you for the time you took to leave us a review. We aim to please and are glad that you are happy

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Review from H C (Daughter of Resident) published on 31 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 87-year-old mother, living with Alzheimer's has just spent 3 very happy weeks here in residential respite care. The staff made every effort to help her settle in and feel welcome, including laying on a truly wonderful birthday party. They quickly got to know her and understand her needs and she was
well cared for. I also really appreciated the sensitive support and advise I was given during this first experience of Mum being in care, which followed a very stressful period for mum and all the family. Many, many thanks indeed.
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Review from S P (Respite Resident) published on 8 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed my stay in Latimer Court as I was made very welcome by all the members of staff. They were a great support at my low times and their friendliness and care for me I could not fault, which was perfect to aid my recovery from a major operation.
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Review from Sharon S (Daughter-in-law of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother in Law was treated extremely well, with care, dignity and kindness. She really enjoyed her respite break and is considering the future now. She couldn't have been any happier and seems to have picked up physically and mentally due to regular tasty meals, drinks and care. All staff are to be
praised for their friendliness and kindness. She will return for respite and she would consider the home as a permanent possibility in the future.
Reply from Lisa Bradley, General Manager at Barchester Latimer Court

Thank you for taking the time to provide your feedback from your mother in laws recent respite stay here at Latimer Court.
I am really pleased to hear that she enjoyed here stay and is looking to join us in the near future. It would be our absolute pleasure to welcome her back , a truly lovely lady.

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Review from A P (Daughter of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Kind and attentive staff. Interesting and imaginative activities. Clean and well-furnished room. A very happy stay.
Reply from Lisa Bradley, General Manager at Barchester Latimer Court

Thank you, Abigail, for taking the time to provide your experiences and feedback. I will ensure that these are cascaded to the team.

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Review from Alison G (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a lovely atmosphere; mainly due to the friendly and caring staff of all roles. Whenever we have asked, help has always been provided.
My mother has commented that this is the nicest place she could be if she can't be in her own home.
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Review from J P (Daughter of Resident) published on 7 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the street party for the royal wedding. A fantastic day. The staff went the extra mile and put on a fabulous day for all the residents. My parents are 85 and both danced and sang along to the music. The staff are so kind. I cannot praise them enough.
Reply from Lisa Bradley, General Manager at Barchester Latimer Court

The team and I are glad that Mum, dad and yourself had a great day, we did too. Thank you for your feedback and I will cascade your thanks to the team

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Review from S O (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved to Latimer Court during 2015. The care she has received has been second to none. There are no words to thank all the staff from management to housekeeping who cared for my mom.
Thank you Latimer Court from grandchildren, great-grandchildren and me, her daughter.
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Review from A M (Granddaughter of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always so pleased to see grandad being encouraged and supported to take part in activities at the home. The care staff have taken time to get to know his love of music and being a retired engineer, his need to be kept busy fixing things! The staff are helping us to keep him happy and enjoying his
life, despite dementia. He is never just sat alone in a chair like the old care home stereotype!
Reply from Lisa Bradley, General Manager at Barchester Latimer Court

Thank you for your feedback on your grandad's care and wellbeing he is receiving here at Latimer Court. Getting to know your granddad's lived experiences helps to make every moment of his day meaningful, stimulating and joyable.

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Review from Sheila M (Daughter of Resident) published on 26 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a very difficult decision to pass the care of a beloved parent to others but the staff of Latimer Court were exceptionally kind and helpful and my dad was very comfortable and safe for his last weeks.
I would highly recommend this care home. It is spotlessly clean and comfortable and my dad used
to say “this room is very well appointed”.
It was no hardship to visit Dad daily, as we did, as we were always made very welcome by the management and staff.
Following his recent death, they have been so kind and considerate and we will miss seeing them all.
Reply from Lisa Bradley, General Manager at Barchester Latimer Court

Thank you for your kind words of thanks, Sheila. Your dad was a true pleasure to care for and brightened our day every day. We, as a team, will miss not seeing you and the rest of the family but you are always welcome to visit whenever you are free.
I will pass your thanks on to the rest of the Latimer Court Team.

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Review from Jean W (Wife of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We needed to stay away for a few days because we were having a wet room put in place. We found everyone at Latimer Court to be so kind and helpful, it put us at ease straight away. If we should need a time away again, Latimer Court would be the first call we would make.
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Review from V G (Wife of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I come in every day. Everything is good. If it isn't I highlight it to a member of staff.
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Review from Dennis E (Respite Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If today (28th Aug) can be maintained I would mark the food excellent. Previous to today it would only be poor.
The food was letting your whole excellent establishment down and unless today's better standard is kept I would hesitate to give a personal recommendation.
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Review from Ena E (Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came home from Latimer Court feeling much better for the care and attention I received there. The surroundings were lovely, the garden and patio extremely nice on a sunny day and all the facilities were excellent. Food and drink were reasonable (I believe it was the chefs holiday). The staff were
friendly and helpful and helped to make my stay enjoyable.
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Review from O L (Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful when needed. Exercise classes are super. All rooms are cleaned every day. Latimer Court, in my opinion, is such a super place to live in.
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Review from J B (Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service and staff are very helpful, cheerful and always ready to help. I have no complaints. Room is very comfortable and entertainers and demonstrations i.e. Exercise classes are most enjoyable, also flower arranging.
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Review from David W (Resident) published on 21 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very comfortable and am being very well looked after. The staff are all very pleasant and seem to be of a very high calibre, as is the food. One day when the main meal was not to my taste, the Chef prepared an alternative for me.
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Current Review Score: 9.3 (9.267)

Overview of Review Score

The Review Score of 9.3 (9.267) out of 10 for Barchester Latimer Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Barchester Latimer Court is calculated as follows: ( (90 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.463 Points relating to the number of positive Reviews for Barchester Latimer Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 9 Positive Reviews ÷ 16 = 0.563
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (9)

Donna

Donna Tustin

Job Title: General Manager Joined: 1998

Hi, my name is Donna and I am the General Manager at Latimer Court.


I started my Barchester journey in 1998 as a care assistant.


I completed my Diploma in nursing in 2004 and have progressed through different positions within the company. I am passionate about providing exceptional care and my philosophy is every day is an opportunity to make a difference. I aim to ensure that our residents feel safe and secure and have a meaningful and happy life. Please come and see me, my door is always open.

Richard

Richard Kelly

Job Title: Maintenance Manager Joined: 2013

Hi, my name is Richard and I have been based at Latimer Court since when the home first opened in 2013. I am a qualified electrician and this has been invaluable. My role is to ensure that the home is a safe and well-maintained environment for all. I love being able to help in any way that I can, from repairing a resident's TV to taking them out for the day as the minibus driver.

Dawn

Dawn Goodway

Job Title: Head Housekeeper Joined: 2014

Hi, my name is Dawn and I joined Latimer Court in 2014 as a Housekeeper before being promoted to Head Housekeeper in October 2017. I lead the housekeeping and laundry teams, ensuring that all areas of Latimer Court are clean, tidy and well-presented.

Margaret

Margaret

Job Title: Resident Ambassador

Hi, my name is Margaret and I am one of our resident ambassadors, I have lived in Worcester for most of my life and lived in the same house for over 60 years. I worked at a local newspaper as a receptionist for over 20 years. I love spending time with my family and also I look forward to our 'Knit & Natter' group every week with my friends at Latimer Court.

Becky

Becky Ward

Job Title: Home Administrator Joined: 2024

Hi, my name is Becky and I joined the Latimer team in January 2024. Within my role, I carry out various administrative tasks, including assisting families looking for the right home for their loved ones.


My door is always open so please pop in and say hello if you are passing.

Jon

Jon Maine

Job Title: Head Chef Joined: 2023

Hi, my name is Jon and I joined the Latimer family in 2023. I have worked as a Chef since 2011, particularly in care homes and I have qualifications in Professional Cookery and as a Senior Production Chef.


I love working at Latimer Court and getting to know our residents so that I can provide healthy, nutritious meals based on each resident's individual likes and dislikes.

Cheryl

Cheryl Higgs

Job Title: Activity Lead Joined: 2024

Hi, my name is Cheryl and I joined the team at Latimer Court in 2024. I am passionate about my role and I really enjoy organising the activities and most importantly seeing our residents participating and having a fabulous time. I organise outings and events which our residents enjoy best and I also involve the community to take part.


I have been involved in Activities since 2019 which I thoroughly enjoy enhancing life enrichment and wellbeing.

Manu

Manu John

Job Title: Deputy Manager Joined: 2024

Hi, my name is Manu and I am the Deputy Manager at Latimer Court. I started my nursing career in the UK in 2013 as a supervised Practice Nurse. During my career, I have gained a wealth of knowledge and experience working as a Clinical Service Manager and a Professional Development Nurse. I have always enjoyed and embraced the challenges in my career and I am happy to be the Deputy Manager at Latimer Court. I look forward to bringing smiles to the people I work with and those that I care for.

Julie

Julie

Job Title: Resident Ambassador Joined: 2025

Hi, my name is Julie and I am one of the residents ambassadors. I lived in Worcester for forty five years before moving to Liverpool with my husband, however when he sadly passed away I moved back to Worcester to be closer to my family. I enjoy attending to the resident's meeting and having meals with other residents and having a chat. I was an Admin Clerk for a wages department before retiring. I have 2 children and 4 grandchildren. Our family dog, Alfie visits often. Looking forward to introducing myself when you visit.

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