Anning House

Very happy with the care my mum is receiving. The home is modern and clean with a beautiful garden and all the staff are caring, friendly and professional. Mum has settled in well and loves the varied activities.

My mother and father were both at Gracewell. We have found that the staff are excellent and go above and beyond. Mother died, unfortunately here, but the staff that were on duty took such care with her. Father is still with you and the staff have been so caring to him. You run a wonderful home, with excellent staff.

Sadly nan died this month. Her care at the end was above and beyond by all staff. Now my granddad is picking up the pieces with the support and kindness of all the staff. Thank you to all of you.

They are all pleasant and happy to share time with you. The food is always good.

My mother has been at Gracewell since January 2019 and she is very alert for a 96-year-old. I was concerned she wasn't ready to be in a home but she is now not able to care for herself, but I wanted her to receive plenty of stimulation so she didn't stagnate and I have to say she is always busy and seems very happy.

Gracewell of Weymouth. Our mother received impeccable care during her 3 1/2 year stay due to dementia. I stayed for a month last autumn for respite care following spinal surgery. Finally, sadly my sister was admitted the day after I left for end of life care. We all received excellent care tailored to our needs but the staff deserve particular praise for caring for my sister. Her final weeks could have been undignified but she was never treated in such a way that she did not feel special. Everyone at Gracewell of Weymouth is lovely.

The weather was not warm but room was very hot.

I am very happy with all the care my mum receives. The home is a happy place and my mum enjoys the company, activities and food. She loves singing and seeing the children that come in as well as the animals that come in especially the dog!

My mum has been here for 5 months now and she is happier and doing more than she did in her own home. It is a fabulous place. We spent our first Xmas day here with mum and my 2 daughters and it was brilliant - a lovely atmosphere and singing in the afternoon - brilliant!!

My aunt has now been at Gracewell for one year and is still receiving the excellent level of care as when she first arrived. She never mixed a lot at home socially or doing activities but has been encouraged by the dedicated staff to take part and sit with other residents. She has settled in very well.

Very satisfied with the care my father receives at Gracewell. Staff are very good. Facilities are excellent.

There are lots of activities organised for residents if they are able and willing to join in.

My mother has been resident for over a year now after first residing for respite care after a hospital admission.

The food, unfortunately, lets this care home down hugely, as does the management not listening and is certainly not up to the 5-star luxury standard that the home is being advertised under.

The careers who work there though I can find no fault.

I do feel that although it's good to offer residents a choice of what they want etc when suffering from dementia, they need to be directed if it's something that benefits their health. All residents that can't move independently should be put in a high back chair in the lounge and also in the correct position, perhaps with a cushion. To keep clothes cleaner, it would be beneficial to everybody if aprons were always worn at mealtimes.

Mum has been in Gracewell of Weymouth for about a 7 months now and has settled in very well, due mainly to the fact that staff are very attentive and appear to treat residents as though it was one big family. The home offers a very clean, modern facility where the residents are well fed and cared for and encouraged to join in all the activities.

My elderly mother (103) is being very well looked after by very obliging staff. She enjoys the cafe, as a place to go away from the floor she is living on. The whole building is kept spotless from top to bottom, despite of the use it gets. The garden is much appreciated as mum has always had an outdoor life.

Friendly staff, helpful and caring. Excellent level of understanding of dementia. Clean and welcoming.

Quick to respond to any needs and acted immediately on any issues brought to staff's attention. The cost of care is on par with other homes but still out of the reach of many. Peace of mind for permanent carers whilst taking a break. Food excellent. High level of encouragement and enhancement of well-being.

Just occasionally we may need just one week's respite for my dad but at the moment this is not possible with you as your minimum is 4 weeks (luckily you allowed us 3 weeks) but this adds to the expense.

Management is open and accessible, willing to listen to any issues. Staff seem caring but I have noticed that some residents smell due to the fact that I don't think pads are changed frequently enough. Clothing is an issue - not always being returned to the correct resident. The nursing care is excellent and the activities staff engage with the residents. Facilities are excellent too with lounges where private visits can take place. A birthday party was provided for us!

Mum has a room downstairs and loves its, looking outside watching people and the birds in the garden. She gets taken out on the bus and goes to different places.

It is only now we feel things are starting to take shape and feel better.

There has been a change in management but hopefully, this will bring some stability now.