Anning House

Cross Road, Weymouth DT4 9QX
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9.6 73 Reviews
  • Anning House, Weymouth
Anning House is a luxury care home in the seaside town of Weymouth. The dedicated care team provide quality nursing, dementia and residential care on a permanent and respite basis. they also offer compassionate end of life care.

The Dorset home has many excellent facilities, including a café, hair and beauty salon, cinema room, small library and a shop. The light and stylish lounges have seaside views and residents can choose from a range of spacious and tastefully decorated en-suite bedrooms. Residents also enjoy the beautifully landscaped sensory gardens, which have been carefully designed for wheelchair users.

The team provide a varied activity programme and minibus outings to local areas of interest are a hit with residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395
  • Self-Funded Residential Dementia Care: from £1495
  • RESPITE Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Dementia Care: from £1525

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Anning House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Heidi Williams (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Anning House operates an 'Open House' policy and encourages family and friends to visit. There are no limited visiting hours, however, enquirers are requested to call the home manager to arrange a visit in advance.

Parking

  • Ample parking at the onsite car park.

Anning House Reviews (73)

9.6

Anning House has a Review Score of 9.6 (9.595) out of 10, based on 13 reviews in the last 2 years.
Over all time Anning House has 73 reviews.

Overall Experience
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Date Published
  • 73
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Reviewer Connection to Anning House
  • 29
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Total of 73, showing 61-73
Review from D T (Daughter of Resident) published on 4 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, helpful and caring. Excellent level of understanding of dementia. Clean and welcoming.


Quick to respond to any needs and acted immediately on any issues brought to staff's attention. The cost of care is on par with other homes but still out of the reach of many. Peace of mind for

permanent carers whilst taking a break. Food excellent. High level of encouragement and enhancement of well-being.


Just occasionally we may need just one week's respite for my dad but at the moment this is not possible with you as your minimum is 4 weeks (luckily you allowed us 3 weeks) but this adds to the expense.

Reply from Sunrise Team, Digital Marketing Executive at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

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  • Treated with Dignity
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  • Value for Money
Review from J D (Son of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management is open and accessible, willing to listen to any issues. Staff seem caring but I have noticed that some residents smell due to the fact that I don't think pads are changed frequently enough. Clothing is an issue - not always being returned to the correct resident. The nursing care is excellent
and the activities staff engage with the residents. Facilities are excellent too with lounges where private visits can take place. A birthday party was provided for us!
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

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  • Treated with Dignity
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Review from Tracey H (Daughter-in-law of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has a room downstairs and loves its, looking outside watching people and the birds in the garden. She gets taken out on the bus and goes to different places.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Review from Martin S (Son of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been a resident of Gracewell for 9 months. In the main, we as a family are very happy with the staff, the care, the food and the service. Because of numerous staff and management changes, I don't think the home has provided a fair run of service and care. But some of the problems have been of
its own making. The top management is the main bone of contention, not often present and temporary managers never really taking hold.
It is only now we feel things are starting to take shape and feel better.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
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  • Value for Money
Review from Diane C (Daughter of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second home my father has been in, we moved him due to a substandard service.
The service at Gracewell has been fantastic. The staff at all levels and in all departments are friendly, supportive and professional. The home is beautifully but practically designed to make it feel welcoming,
yet suitable for the purpose.
As a family, we hated the thought of my father being in a home but we are not content that he is happy and being well cared for.
There has been a change in management but hopefully, this will bring some stability now.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Paul H (Son of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my mum has been here she has come out of herself and is now more settled. She has loved going out with the other residents.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sara S (Daughter-in-law of Resident) published on 28 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent nursing home, with a great care team and great staff. Poor communication and very poor change in management team.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. If you would like to discuss your concerns in further detail please speak to the Home Manager.
The Gracewell of Weymouth Team.

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Review from Leonard B (Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ability of the nursing staff down to the helpers summed up the excellence of the home. My wife was keen from the outset that we should be supported or in her case nursed and made payment accordingly. My wife with a few senior district nurses started 'The Macmillan Nursing'. She was therefore very
aware of her treatment for lung cancer and was comfortable throughout and passed away aware and comfortable. I and two of our sons were with her.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Please accept our sincere condolences for your recent loss.
The Gracewell of Weymouth Team

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Review from Janice L (Daughter of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been a resident for 4 months and in that time, we have had no cause for concern about the home. We appreciate the spacious layout, the wide corridors, the large community lounge with picture windows, as well as the smaller lounges for private gatherings. The bedrooms are nicely appointed
with private bathroom, the hotel servicing is good. The staff are visible and approachable. The gardens are nicely maintained and it is good to be able to use the school garden too. The coffee shop is an excellent amenity and a very pleasant environment to have lunch with relatives.
Reply from UK Marketing, Marketing Assistant at Anning House

Thank you for taking the time to share your experience of Gracewell of Weymouth.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Weymouth Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rose M (Granddaughter of Resident) published on 28 October 2016 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Grandmother who is 94 years of age , with advancing Alzheimers/Dementia has been a resident at Gracewell for over 3 years. She has now been given notice to leave because the home can not meet her needs, even though they claim to be specialists in Alzheimers Care. I do not recommend this care home
for clients who have Alzheimers/Dementia because the staff are not trained to deal with clients who need more than board and lodgings.
Reply from Heather, Marketing Assistant at Anning House

Thank you for taking the time to review Gracewell of Weymouth.
Your feedback is important to us.
The Gracewell of Weymouth Team.

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  • Treated with Dignity
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Review from S Y (Daughter of Resident) published on 18 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, the care home is satisfactory. However, there is a very poor system of communication between staff on all levels. Small requests in the care plan are ignored, especially if the resident is unable to communicate these problems. Hearing aids not cleaned, earrings not inserted, makeup out
of reach. After lunch wearing dirty clothes. Full-length clothes protection not provided, even a plastic apron would help. This has been mentioned on at east 4 occasions and nothing has been done about it. Disappointed.
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Review from Lynette B (Niece of Resident) published on 30 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Gracewell for nine months now and she is very happy and content. She has quality of life which is what it is all about. The staff are always smiling and they are very good with all the residents. The food is lovely and the activities are varied and optional. The problems which there
have only been a few are addressed immediately. When we visit she is smiling and happy and when we bring her back to Gracewell after an outing she says she is going home now. For her to call Gracewell her home now, and be so happy there, is all I could ever have hoped for.
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Review from Anne S (Daughter of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighte4d in every way with Mum's care at Weymouth. We could not ask for better quality care. All staff are friendly , welcoming and smart. They are welcoming but professional. Mum is very happy and settled immediately she arrived in November. Thank you Gracewell.
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Current Review Score: 9.6 (9.595)

Overview of Review Score

The Review Score of 9.6 (9.595) out of 10 for Anning House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Anning House is calculated as follows: ( (119 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 149 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.857 Points relating to the number of positive Reviews for Anning House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 12 Positive Reviews ÷ 14 = 0.857
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Heidi

Heidi Williams

Job Title: General Manager Joined: 2023

I hold my Level 5 qualification in Leadership and Management, a diploma in adult nursing, and mentoring qualifications.


I decided to join Anning House because I wanted to be part of a well-respected larger company that was part of the wider community where I live.


As a General Manager, it’s important that I have empathy, and am able to listen and lead by example. I always want to be a good role model and empower my team and others, treating everyone with respect. I went into nursing to make a difference; this can be a big impact or just the little things that make a difference in someone’s life. I’m still incredibly proud and happy to be able to continue to do this in my career every day.


Although I have a busy role at work, I like to keep busy outside of work too - I love supporting my husband when he’s playing in his band, going to nice restaurants to eat, entertaining family and friends at home, and going to the theatre, especially to see musicals.

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