Anning House

The only small downfall - maintenance - takes months to get a job seen to, you ask relevant staff/management, they are all keen to get started but the jobs do take a long time. We have been waiting since November 2021 for the loo to be fixed and the dripping tap and a painting took 2 months to put up.

It has taken a little while to settle in but I have been extremely well looked after and cared for. The staff are all so friendly and deeply caring.

Anning House is a modern, purpose-built care home with excellent facilities. My mother spent 3 months there in early 2022 after a fall and hospital stay. She did not adapt well to a care home in spite of the care and dignity provided by the staff. As a result, she did not mix and spent most time in her room and bed. The room and en-suite were perfectly comfortable and had access to the garden although the layout might be improved to be able to view the garden easily. Mother developed an overall infection and further back pain which resulted in a new hospital stay. On discharge, we arranged to admit her to a different care home closer to relatives where nursing standard care was also available. She now requires this level of care due to mobility issues. Anning House gives quality care but appears to have staffing shortages and employs several agency staff. Whilst this is a current problem in the care sector it does mean that staff seem overworked with a lack of continuity.

I cannot speak more highly of this outstanding nursing home where my mother has been happily residing for 16 months. She has always been treated with dignity, kindness and respect. The staff are highly skilled and professional and the medical cover has been excellent. Whenever I visit I am met with warmth and kindness by all members of staff and I have been offered support when needed. There is always a warm happy atmosphere and there are plenty of activities and good food. The facilities are excellent with purpose-built ensuite bedrooms, pleasant lounges and a beautiful garden. Nothing seems too much trouble for the staff who are prepared to go the extra mile when needed. This nursing home came highly recommended to me by more than one source and I have had no regrets moving my mother to Gracewell of Weymouth to whom we owe a great debt of gratitude.

Dad stayed at Gracewell for respite and settled in so well, he has now moved in permanently. I was invited to attend Dad's care review via 'Teams'. The staff were friendly, helpful and knowledgeable. Dad looked happy and relaxed. It is a great comfort for me living overseas to know that he has company, is settled, engaged and well-cared-for in his lovely new home. I hope he will continue to be involved in activities for as long as he is able. Thanks everyone.

As for many families, we have found this a very difficult time not being able to see our precious mum. As a family, we are, however, so comforted knowing that mum is receiving the most outstanding care. She is so well supported by the team... she always has a hat and scarf on, her trademark accessories and we can just tell (even on the difficult days) that she is being beautifully looked after. Not seeing her is hard but again the team has provided many opportunities for us to see mum via video calls. Whilst we can’t wait for 'normal' visiting to return, we are just so grateful that she is in such safe and caring hands.

Facilities excellent, care staff are friendly and approachable. Well organised activities and entertainment but unfortunately my mother is bed-bound. I would appreciate more contact with the nurse in charge on the floor rather than having to find her! Level of care satisfactory but staff change very frequently.

My review is really since March until present. I am so impressed with Gracewell of Weymouth. They have been so caring and professional through the whole pandemic/lockdown period. They have communicated how my father was and what was happening regularly. They have kept him safe and looked after him so well. So pleased. All the staff have been fantastic, can you pass on my wholehearted thanks. Great team, great job, thank you.

My Dad has been in this home for over a year now and I am very pleased with his care. Though he was adamant he didn't want to stay in the first few months, he has now settled in well. The staff have recently dealt very well with the difficult conditions brought about by the COVID-19 pandemic.

This is clearly one of the best if not the best care home in the area. Having experienced others of nearly similar standards we just can't find any fault with Gracewell. The staff are caring and concerned and interested in the residents and families. The management is on the ball and ready to help with anything. In the current Covid crisis they have also held their cool and done their absolute best for residents, be it a very difficult time for us all and in particular for some of the families. It's still not easy getting through this with the home upholding all current safety recommendations and there has been no visiting for the last eight weeks. By the use of multiple tablets and video calls, we have managed to at least get some contact with our mother who is suffering from dementia. So it's not easy to make sure she can look at the images and speak to us. However, some of these calls have kept us going even though at times Mum has been having very bad days. Thank you Gracewell.

I wish Gracewell of Weymouth had their own minibus to take my father out. He stayed for 3 weeks and only went out for an hour and a half in 3 weeks. This is what this home needs.

Excellent facilities and caring, helpful staff.

I have no hesitation in recommending Gracewell. The staff are all very welcoming, and the care assistants and nurses are so very patient and helpful towards residents and visitors.

I would have no hesitation in recommending Gracewell of Weymouth. Whenever I visited my father, whatever time of day, he was always clean and well dressed. He started off downstairs but within a few months, it was apparent that he would have to go upstairs, again this was carried out efficiently and without fuss. The staff were lovely. Very kind and considerate. If he needed adjustments to his medication they were the first to support it and get the Doctor in. Also, I would be the first to say my old dad wasn't always the easiest to deal with, but they did it respectfully and with courtesy. The rooms and facilities were very good. The dining room set out like a proper dining area so it kept clients feeling as though they mattered and it was not just "feeding time". The menu as well was most tempting. All in all, I was most satisfied with all the care my father received at Gracewell.

Activities are varied and his "wish" to go back to the tank museum has been fulfilled recently. The visits by alpacas and ponies are one of his favourites.

Whilst my mother was only a short term resident before, she sadly passed away. The care and compassion of all the staff was exceptional. Cannot imagine a more peaceful and gentle place. Thank you.

The gardens have been used to good effect with BBQ's, musical entertainment, Dog shows and for just sitting and looking at the floral displays. As family members, we are welcomed and encouraged to take part in all that is going on. Well done Gracewell.

All in all a very comfortable home for her

We looked around at other care homes before we chose Weymouth for mum, we visited Gracewell several times before Mum actually moved in. We had a family lunch, joined in with activities to help Mum move from her home of 45 years to Gracewell. She has been there for 5 months now and it has been brilliant. Admission paperwork was simple and they checked we had claimed any financial assistance available for Mum which helped toward Mum's care. We then found with Mum's pensions that there was not a huge difference in cost compared to the average cost of a care home or having care in her own home. The facilities are excellent, modern, clean and well maintained and the staff are amazing. For us, it's been all the extras available that make Gracewell the best. The trips out, daily entertainment, activities, the garden, the cafe and the hairdresser on-site at a small extra cost, but Mum loves the chat and pamper. We can book and stay for a meal too. But the best thing is the staff's commitment to the residents. 5 star.

Mum had been at the care home for three years, her room was looking a little tired. I spoke to the nurse on the floor who assisted me and we changed a few things immediately. There were a few things that could not be rectified immediately, however, I spoke to the home admissions advisor who arranged for a new carpet with the week. Thank you to all involved.