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Ash Tree House

Ash Tree House, Warwick Drive, Wigan, Greater Manchester WN2 4DT
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It was beautifully organised and the food was first-class.J R(Son-in-law of Resident/Service User)
Ash Tree House, Wigan
Mum is now living a wonderful life, being very well looked afterSandy S(Daughter of Resident/Service User)
Ash Tree House, Wigan
we are forever grateful to the fantastic teamKatie J(Granddaughter of Resident/Service User)
Ash Tree House, Wigan

Ash Tree House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Ash Tree House are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Ash Tree House is relaxed, safe...  

Care Provided by Ash Tree House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,385From £1,385
Residential Dementia CareFrom £1,491From £1,491

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Contact Ash Tree House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ben Lee (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • The well-being of residents is priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ash Tree House are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Ash Tree House has plenty of onsite parking for visitors.

Ash Tree House Reviews (107)

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9.7

Ash Tree House has a Review Score of 9.7 (9.667) out of 10, based on 12 reviews in the last 2 years. Over all time Ash Tree House has 107 reviews.

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Showing 107 reviews matching selected criteria
Review from Lorraine H (Daughter of Resident) published on 22 May 2020 Submitted via Website
Overall Experience

My mum as been a resident for 3 years with dementia, the staff are excellent. Over the last few months with coronavirus, I have had peace of mind my mum has been looked after. The staff have continued with activities and great communication with me. Thank you Ash Tree House staff for all your hard work.

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you for kindly taking the time to write a review of Ash Tree House and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the...  

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Review from Janet B (Daughter of Resident) published on 25 March 2020 Submitted via Website
Overall Experience

Dad moved into Ash Tree House after mum passed away. They had lived with us for ten years and we'd cared for them both but he was in declining health and at the time withdrawn and not himself. The staff worked hard caring for him, encouraging him to join in activities, but popping into his room with cups of tea etc when he wanted to be on his own. Gradually he's settled in and enjoys the company of the staff and residents, eats well and has put on weight, joins in the activities and it's great to see him happy and smiling again. Lovely environment, modern and stylish - it was a difficult decision to move dad into residential care but we know 100% we made the right one in choosing Ash Tree House.

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you so much for your review of Ash Tree House. We are so pleased to hear that your dad's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from Ian B (Son of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

The staff at Ash Tree House are really lovely and treated my Dad with the utmost respect and care. They made sure that the joined in the activities and felt part of everything. They took him to see his friend upstairs for a visit and invited him to the Chinese night. The put the large screen up so that he could watch the football match. They go above and beyond. Wonderful!

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you so much for your review of Ash Tree House. We are so pleased to hear that your dad's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from Kelly B (Granddaughter of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

My Grandad was made to feel so welcome here that he settled in really quickly. They looked after him excellently. He was involved in lots of activities. All the carers are really nice. Nothing is too much trouble for them! The surroundings are bright and airy - beautiful!

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you so much for your review of Ash Tree House. We are so pleased to hear that your grandad's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from Denise B (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

My father-in-law received absolutely wonderful care whilst at Ash Tree House and felt at home.

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from Terence K (Son-in-law of Resident) published on 23 January 2020 Submitted via Website
Overall Experience
My Mother-in-Law first became a resident at Ashtree House 15th November 2019 for two weeks respite care after suffering a heart attack 5th November 2019. The Ashtree team visited her in her home after being discharged from hospital and they were very kind and considerate in assessing her needs. They agreed with the family that two weeks respite care was appropriate and accepted her as a resident. During this period, it became evident that she needed a longer period of care and we entered into a full-time care agreement. Throughout, the staff at Ashtree have all been very kind, considerate, helpful and very cheerful. The family has been extremely impressed by the standard of the facilities and especially the number and variety of activities provided. We did all have Christmas dinner at the home which was excellent and the staff made it a great day.

We would have no hesitation recommending Ashtree House to anyone as a first-class residential care home.

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you for kindly taking the time to write a review of Ash Tree House and for the comments. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Ash Tree House. We are so happy to hear...  

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Review from Elaine S (Daughter of Resident) published on 19 December 2019 Submitted via Website
Overall Experience
Dad has been at Ash Tree House for 12 months and we are delighted with his care. The environment is lovely and welcoming - wide bright corridors with well-chosen pictures on the walls and the staff are exceptional. They have taken time to understand Dad's character and this informs their approach.
He was previously in another home for respite, and I was constantly getting calls to tell me his behaviour was challenging. Not once has that happened with Ash Tree. They know how to manage Dad before anything develops and if he is challenging, they work with him.
The staff are always with the residents, sitting with them, talking to them etc. I've seen enough care homes to know that isn't always the case.
There's always something going on to keep residents stimulated and they genuinely do treat people as individuals. Activities aren't just the run of the mill things like bingo either.

The meals are well thought out and varied and look appetising.

Reply from Rebecca Selkirk, PR Executive at Ash Tree House

Thank you for taking the time to write this lovely review. We are so pleased you are happy with the quality of the care your father receives at Ash Tree House. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team...  

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Review from D H (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

Made several visits to Ash Tree House in September. The accommodation and communal areas were clean and welcoming. Staff were friendly an caring towards residents and visitors alike. There are always well-organised activities on the various floors throughout the weeks which are suitable for everyone - some of which I attended myself and thoroughly enjoyed.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you for your review of Ash Tree House. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Ash Tree House. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.

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Review from J R (Son-in-law of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

I took part in the Italian pop-up restaurant. It was beautifully organised and the food was first-class. It is the third pop-up I have attended and have been suitably impressed with the standard at the previous ones. The main organiser was efficient and friendly. The catering staff performed magnificently.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you so much for your review of Ash Tree House, we are pleased you enjoyed an event at our home. We are proud to provide our residents with aspirational lifestyle choices such as the option to dine with the family at our themed pop-up restaurants. The staff team will be delighted to hear your kind words which I shall be sure to pass on.

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Review from T L (Granddaughter of Resident) published on 9 August 2019 Submitted via Postal Card
Overall Experience

Great food, lots of choice. Always happy to help. My grandma is very happy here. I feel good knowing she is safe.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you so much for your review of Ash Tree House. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. It is comforting to hear that you have peace of mind that she is safe and happy and I will be sure to pass your comments on to the whole staff team.

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Review from C K (Daughter of Resident) published on 9 August 2019 Submitted via Postal Card
Overall Experience
My mother is well cared for and enjoys life at Ash Tree House.

She has been on lots of trips out.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you for your review of Ash tree House. We pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at our home. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.

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Review from Angela B (Friend of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

Lovely home. Staff very welcoming and friendly, nothing is too much trouble. Lots of great hospitality. Makes all our family happy knowing he is being cared for.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you for taking the time to review our home. I shall ensure that your kind comments are shared with the whole staff team.

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Review from L S (Niece of Resident) published on 25 June 2019 Submitted via Postal Card
Overall Experience

Excellent care home. Really feel happy knowing my auntie is in a caring, safe and clean home.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you for reviewing our home. We are so pleased to hear that your Auntie is being well cared for at Ash Tree House. We will be sure to share your kind comments with our whole staff team.

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Review from Sandy S (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card
Overall Experience

My mother moved to Ash Tree in December 2018 after a difficult time in hospital. It was difficult for me to put Mum into care as I was her carer. Mum could not walk when arriving at Ash Tree. Mum is now living a wonderful life, being very well looked after and stimulated with a variety of activities. Mum is happy, pain free, safe and very well respected. The manager and all the staff go beyond their duties and the expertise is second to none, especially in dementia care.

Reply from Kristyna Hunt, Communications Executive at Ash Tree House

Thank you for taking the time to review our home. We are so pleased that your mum has settled well and is enjoying life at Ash Tree House. We will be sure to pass your kind comments to the whole staff team.

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Review from B D (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience

Mum has moderate dementia and finding the right care home for her was a big responsibility and cause for anxiety. However, she settled quickly and I don't think we could have found anywhere better for her. The staff are friendly and approachable; all areas are clean and furnished well, regular activities are provided, Mum is eating well and is happy and content.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. Here at Ash Tree House we understand what an important decision choosing the right care home is for you and your...  

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Review from Margaret H (Friend of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

Afternoon tea service for non-residents very good value for money.

Reply from Samantha Blair, Customer Care Advisor at Ash Tree House

Thank you so much for your review of Ash Tree House, we are pleased you enjoyed an event at our home.

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Review from Ken J (Husband of Resident) published on 26 July 2018 Submitted via Postal Card
Overall Experience
My wife has dementia and is in full time care at Ash Tree Care Home.

All the staff are well trained and look after all the residents with love and respect.

Reply from Kristyna Hunt, Communications Executive at Ash Tree House

Thank you for taking the time to review Ash Tree House. We value all feedback about our home and will ensure that your kind comments are passed to the staff team.

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Review from Janet B (Daughter of Resident) published on 8 June 2018 Submitted via Postal Card
Overall Experience

I visit Ash Tree often at differing times of the day. I am always welcomed and the carers are always engaging with the residents. The home is always clean and tidy. Mum's room is always well looked after and kept tidy and clean. Good transfer of information between staff and myself. Mum's needs are fully understood and met.

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Review from M A (Son of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience
I am very pleased with the standard of care my mother enjoys at Ash Tree House. Requests I make on behalf of my mother are followed up.
The GP practice that visits the home is excellent. The staff are warm and friendly and have good knowledge about the needs my mother presents and plan well to meet there needs.
From my experience have seems to be a good ratio of staff to residents except in the morning when my mother fell and there was no one available form the home to accompany her to hospital to be with her until I arrived,

Keep up the good work, but work out what is needed for emergencies.

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Review from Carol A (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

The family is very happy with the home - and we have peace of mind that mum is in a safe, clean and caring environment. The management and staff go the extra mile with both the residents and family members. Mum is grieving and this has been acknowledged in the way she is cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (25) & Events (0)

News
  • 10 Mar 2026

    A care home manager in Wigan has successfully completed a gruelling 12-hour darts marathon, raising hundreds of pounds for cancer support charity Macmillan Cancer Support. Ben Lee, Home Manager at...

  • 09 Mar 2026

    Ben Lee, Home Manager at Ash Tree House Care Home in Hindley, Wigan, is set to take on a 12-hour darts marathon to raise funds for Macmillan Cancer, supporting their...

  • 19 Feb 2026

    Residents at Ash Tree House Care Home in Hindley, Wigan, celebrated Valentine’s Day in style with a special couples’ brunch, complete with delicious pastries, sparkling drinks, and live music. The...

Upcoming Events

There are no upcoming events for Ash Tree House.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Ash Tree House.

Meet the Team (3)

Ben Lee
Ben LeeJob Title:Registered Home ManagerJoined: 2013

If I had to summarise working in care in five words, it would be - helping those who deserve it.

Joni Bramwell
Joni BramwellJob Title:Deputy Home ManagerJoined: 2014

Joni is the Deputy Home Manager at Ash Tree House

Marie Phillips
Marie PhillipsJob Title:Front of House ManagerJoined: 2024

Marie is our Front-of-House Manager at Ash Tree House.

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