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Salisbury Manor

Shapland Close, Wilton Road, Salisbury, Wiltshire SP2 7EJ
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Highly recommend this care home.William B(Son of Resident/Service User)
Salisbury Manor, Salisbury
Salisbury Manor, Salisbury
Salisbury Manor, Salisbury

Salisbury Manor is a luxury care home offering residential, nursing and dementia care. The General Manager leads a friendly team of professionals that provides compassionate care for residents, assisting them to enjoy their lives to the full.

The home was designed around a beautiful Georgian house and grounds, and has recently been renovated. Residents can enjoy an array of luxury facilities including newly refreshed and stylish lounges, a café and hair...  

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Care Provided by Salisbury Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Near Public Transport
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,667From £1,875
Residential Dementia CareFrom £1,762From £1,982
Nursing CareFrom £1,932From £2,174
Nursing Dementia CareFrom £2,027From £2,280

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Salisbury Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tracey Pearce (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Visiting

  • Visitors welcome and guests. The home is open every day, however, please call ahead if wishing to meet the Home Manager. Lots of events are organised for the residents and if visiting one of the residents, it is always best to call in advance.

Parking

  • Salisbury Manor has plenty of private parking space for residents and visitors within its grounds.

Salisbury Manor Reviews (91)

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9.8

Salisbury Manor has a Review Score of 9.8 (9.751) out of 10, based on 20 reviews in the last 2 years. Over all time Salisbury Manor has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from C S (Son of Resident) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience

My experience has been wholly positive from beginning to date.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

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Review from Valerie C (Resident / Service User) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience
I have now been here for over 9 months my husband is in the dementia department. I feel I am more active and healthy than most of my residential floor. I find some of the activities rather kindergarten but probably put on for the more disabled residents. I am coeliac and have found the kitchen staff and carers very helpful with food.

I find the carers particularly the night staff very helpful. I miss not having cooking facilities and more space for my art.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Iris P (Resident / Service User) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience
My son looked around Salisbury for the best home two years ago. And thought Gracewell to be the cleanest and best, then called by another name. I have been very happy here and although I don't always desire the food offered, there is a long list of choice that one can have, and always sandwiches on hand also tea and coffee. The beds are very comfortable and rooms large and warm, every room has ensuite with shower and large french windows to the garden. Comfortable chair and some of my own furniture. What more can I say? I am 93 years old and very happy.

I should also mention the staff are always very caring and helpful.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edna T (Resident / Service User) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience

I have been here a year and I have no complaints. There are lots of activities but I don't participate often as I don't hear very well. We also have regular meetings with staff and residents and these are acted on.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bertha S (Resident / Service User) published on 24 March 2017 Submitted via Review Postal Card
Overall Experience

The friendly overall atmosphere. The one inconvenience is having to use lifts between floor levels

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacqui G (Daughter of Resident) published on 16 March 2017 Submitted via Review Postal Card
Overall Experience

Excellent home and all the staff have lots of time for the residents.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christopher P (Friend of Resident) published on 16 March 2017 Submitted via Review Postal Card
Overall Experience

The lady I visit has been my companion for five years. Prior to coming here, we would cook the main meal of the day to share then I was doing all the cooking as her dementia developed. For continuity, I come to Gracewell of Salisbury several days per week to have lunch with her. After hankering to go home, she has now settled to living in care. I enjoy coming now I am released from cooking our meals and I appreciate the general homely feel of the place.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from W W (Husband of Resident) published on 16 February 2017 Submitted via Review Postal Card
Overall Experience

My wife has been a resident for five months. Overall I am happy with my wife's care. The staff are very friendly and helpful. I visit daily so I am able to monitor the level of care my wife receives. My family and I had some concerns which we decided were best discussed with management and an appointment was made. However, when we arrived we were seen by a senior nurse instead. At the same time, we were aware that the number of management was on site. The care provided is good but occasional lapses include not wearing dentures. Unfortunately, despite this being raised with the senior staff they are still being forgotten to be used.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cally I (Daughter of Resident) published on 30 January 2017 Submitted via Review Postal Card
Overall Experience

Mum has improved in health and wellbeing since she arrived. My mother came to the care home via hospital and from the moment she arrived the care and attention she has received has been second to none (excellent). My sisters and I and the rest of the family can rest at home knowing she is being well looked after and that when we visit, which is very regularly, we have quality time with mum and a happy and friendly atmosphere in which to do it. I cannot fault any of the staff and would happily move in when my time comes.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jocelyn P (Daughter of Resident) published on 30 January 2017 Submitted via Review Postal Card
Overall Experience

I was impressed by the home and staff who are friendly and efficient. The home is pleasing and its layout is well thought out. I felt there is a slight understaffing issue in some areas, such as cleaning. No fault on the part of the cleaning staff. But on the whole, a well run and attractive home.

Reply from UK Marketing, Marketing Assistant at Salisbury Manor
Thank you for taking the time to share your experience of Gracewell of Salisbury.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Salisbury Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan J (Resident / Service User) published on 13 June 2016 Submitted via Review Postal Card
Overall Experience

Having inspected various homes, I was very glad to be accepted here. I consider it very well run. The staff without exception are really great. Nothing is too much trouble for them to do. The welfare of each individual is very comprehensive. The activities are very good and I take full advantage. The rules and regulations are kept to a minimum. I do however, consider the lighting in the individual rooms to be poor. The bedside light is pretty useless. It would be a great advantage to have sky.

Facilities
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Treated with Dignity
Food & Drink
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (41) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Salisbury Manor.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Salisbury Manor.

Meet the Team (1)

Tracey Pearce
Tracey PearceJob Title Home Manager

I joined Salisbury Manor because I wanted to make a difference. Every day is different, and I love how Care UK ensures that residents are living fulfilling lives. It's important that we are not only respectful of each other, but also of the fact that this is the residents’ home, and it is a privilege to support them.

I qualified as a nurse in 2003 – it was such a dream. Even today, I feel proud to be a nurse. I have worked in a variety of roles and gained different experiences. Before working at Salisbury Manor, I was a Deputy Ward Sister at New Hall Hospital for two years, and before that, I spent 19 years at Salisbury Hospital.

I believe that to bea Home Manager, you need to lead by example. We are here to serve residents and make their lives fulfilled, so it’s important to be supportive and ready to listen. You also need to empower the team and help them to learn and grow.

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