Fonthill House, St Albans, Hertfordshire
Fonthill House, St Albans, Hertfordshire
Fonthill House, St Albans, Hertfordshire

All the staff at Fonthill House receive training and support to help ensure residents live as full and as happy lives as possible. Every resident has differing needs and interests, therefore the service they provide reflects this individuality. Professionals understand that the latter years can be difficult, but the home make every effort to get to know each person so that they can provide the support and care needed to maximise well-being. Staff recognise the importance of meal times and the chef sources wholesome ingredients and prepares nutritionally balanced meals to the highest standard.

Owner: Fonthill Care Ltd

Person in charge: Nathan Tomkinson (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Single Rooms: 64

Rooms with ensuite WC: 64

Latest Care Quality Commission* Report on Fonthill House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Fonthill House has a Review Score of 8 (8.030)

The Review Score of 8 (maximum of 10) for Fonthill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Fonthill House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.952 for Fonthill House is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) ) ÷ 84 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.078 Points relating to the number of positive Reviews for Fonthill House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.8 Target = 0.078

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fonthill House?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fonthill House

  • Grandson of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

I have just come away from spending the weekend at Fonthill House with my grandfather. I live quite far away from him and it is so comforting to know he is in such good hands. I stayed a few minutes drive away from the home but was able to arrange and enjoy lunch and dinner at the home with my grandfather on both days of my visit.
The staff could not do enough to help with any requests I had.

The home itself is of a very high standard and is extremely well maintained, I would not hesitate to recommend this place to anyone.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Gran moved from another care home as we felt there wasn't much in the way of activities, it was a hard decision to make the change and move out, but we haven't regretted at all. Thank you all at Fonthill, lots of love to everyone.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother has been a resident for over two years at Fonthill, I have been impressed with the consistent level of quality care. We often visit and regularly, eat lunch or supper, the food is excellent and the home doesn't charge us for it.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has struggled at home for over a year having had a number of falls. I have seen a huge transformation in her confidence and well being since moving to Fonthill House, I would wholeheartedly recommend this home.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A clean, tidy, odour free home. Fonthill House has a fantastic reputation locally. The activities are extensive including trips out to Fortnum & Mason and tea at The Ritz. A leading light for how care should be provided for the elderly.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I don't normally write reviews but I felt that Fonthill House deserved a recommendation after the time and effort the nurses/care staff put into ensuring my grandmother was cared for. I am immensely grateful to the whole team.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has a great atmosphere with staff who you feel you can trust to look after a loved one. I cant say how much having the support of a home like this has meant to our family thank you so much for all your care.

How likely would you be to recommend Fonthill House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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