
All the family are very happy with the home and most importantly Dad is.Caroline W(Daughter of Resident/Service User)

Nothing is too much trouble and everything is done with a smileS H(Daughter of Resident/Service User)

This home is immaculate, extremely organised and has such a homely feelSue D(Daughter of Resident/Service User)

All the family are very happy with the home and most importantly Dad is.Caroline W(Daughter of Resident/Service User)

Nothing is too much trouble and everything is done with a smileS H(Daughter of Resident/Service User)

This home is immaculate, extremely organised and has such a homely feelSue D(Daughter of Resident/Service User)

Maples Care Home is a purpose-built nursing home, set over 3 floors in a residential area of Bexleyheath.
The home has been carefully designed to offer all the facilities that residents would expect from a modern nursing home while retaining a warm, homely and relaxed feel.
Maples has a total of 75 ensuite bedrooms that are spacious and comfortably furnished. Residents are encouraged to personalise their room with pictures, family...
Care Provided by Maples Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the level of care required. Please contact the home directly for more information.
The price(s) shown are provided by the care home. Contact Maples Care Home for full pricing details and T&Cs.
Contact Maples Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Nicola Bundock (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visits for new admissions must be arranged by calling the care home at this time.
Parking
- Free on-site parking is available.
Maples Care Home Reviews (92)
Maples Care Home has a Review Score of 9.5 (9.488) out of 10, based on 25 reviews in the last 2 years.
Over all time Maples Care Home has 92 reviews.
I placed my 80 year old mum into Maples Care home for 9 days of respite whilst I went on holiday, from the moment I called the home to arrange a show round to checking mum in I found the staff to be so lovely, welcoming and friendly. My mum had a lovely room with a welcome card when she arrived which was a lovely personal touch. My mum returned home from her respite stay for 4 days and she has now decided to move into Maples permanently. The food is lovely, and the staff are anmazing and I couldn't think of anywhere else I would want my mum to be.
Overall, I found the home friendly and caring, it's clean, the food has been good. We noticed the care on the first floor to be slightly better, but it was clear that the people on that floor needed more assistance. So more staff appeared to be on duty. It may only be my opinion, but I feel that there is less staff on the ground floor, especially during meal times. I raise this because my mother needs a small degree of help when using the toilet.
Mum is 95 and has settled in straight away.
The food is amazing and served in a lovely dining room.
Kind regards Nikki: Home Manager
My mother was in a respite care home following a fall and a stay in a Rehab ward in hospital. During her stay there, her condition deteriorated, she had another fall and got two serious open sores. The home in question gave us few days to get out as they couldn't provide the right care. I went and saw the manager of the Maples who seemed very professional. She came and assessed my mum on a Sunday and we moved her here on a Tuesday. The nursing care has been excellent, the staff are very kind and caring, my mum has settled in and always tells us how nice the food is. We're very happy.
Thank you John for a lovely review. I am very happy you feel we are meeting your mums nursing needs and she has settled very well here at Maples. Our chefs have reviewed our menu with the residents and our Summer Menu will begin this week. I will let the team know your thoughts. Kind regards Nikki: Home Manager
The entertainment is brilliant inclusive for every ability for residents. I am so grateful and happy that my grandmother is in this home it has been so comforting to see her progress from being here in only 4 weeks. I look forward to visiting her and spending time in such a wonderful place.
All departments work hard to ensure our residents lives are enhanced here at Maples. I will share this review with my team. Thank you again. Nikki: Home Manager
Since my mother has been in Maples from July 2026 we have nothing but praise for the care and dedication given to her. She is well looked after.
I visited my friend who is a resident at Maples Care Home. She has been a resident for about 5 years.She is very happy at Maples. I observe that she is well cared for. The staff are lovely. The home is always clean. Michelle a senior staff member, amazing.
Avoid. Unless your happy to put your loved one into care and never know what's going on with them thereafter. Also don't trust their possessions will be cared for as once your loved one no longer needs their care they will lose their things. Disgusting treatment of families at very hard times for them. Zero compassion.
Thank you for your feedback and we are acknowledge that losing a treasured item when a loved one passes is v distressing - we can confirm that the item in question was left for collection in the room however despite a thorough search of the home and laundry we have been unable to locate the missing...
Our family has serious concerns about the care provided at Maples Care Home. Medication appeared to be administered without clear consent or explanation, raising concerns about communication and safeguarding. During one visit, several swabs meant for overnight use were left untouched, suggesting personal care checks were not completed as expected. We also felt that our relative did not receive the dignity and attention deserved during end-of-life care. Concerns raised with staff and management were not adequately acknowledged or resolved. We hope these issues are reviewed to ensure improvements in care, oversight, and family communication.
Thank you for taking the time to complete your review from your personal experience. Your points have been noted and meetings have been held with several family members. If you would like to discuss your concerns further in person please do get in touch with us to arrange a suitable time. Best wishes
The food and drinks are to a good standard and meticulous records are kept of the residents intake and health status.
My brother experienced a difficult period, between the Home and hospital stays, during which Maples nursing staff were very helpful in ensuring he returned and settled well back in the Home.
Thank You for the review. I am glad to here it has been a positive experience for your brother and you as a family despite the difficult health issues.
My Brother and I had a difficult decision to make after my mother suffered a stroke. Her independence was completely taken away. After months of home carers, numerous falls and hospital stays we decided permanent care was the only way forward. We visited many, but Maples seemed to fit exactly what we were looking for, and we definitely made the right decision. Our mother is safe, happy and loved by all who work there. She knows it is her permanent home and loves it. The team work tirelessly to make the home feel like home and the care they give feel like extended members of their own family. We can't thank them enough for all their love, care and attention.
Thank you for your kind review. It is always a difficult decision when having to move someone into a care home I am happy this has been a positive experience.
My father does not have a great quality of life so the fact that he enjoys the food is a bonus.
thank you for your review and kind comments about the home. We are particularly delighted to hear that your father is really enjoying his meals! We understand the point you have raised about staff changes. Our people do move on for various reasons, so we use agency staff at times to ensure that we...
I feel that mother in law, has been forgotten! She doesn't appear to have any social contact with anyone. I thought the home had people to come and chat to the residents. I feel that when I visit her door is mostly always pulled to. She can't even see people walk past.
thank you for your review. We are so sorry to hear that you feel that your mother-in-law is lacking in social contact at times. We appreciate honest feedback from our families, and work tirelessly to ensure that our residents' care and wellbeing are the best that they can be. You and I have now...
The management team listen to the relatives and try their best to accommodate the family's wishes.
A move into a care home is a significant step, not only for the elderly person but also for the family; the staff at Maples have provided welcome support to ease this transition.
Thank you for the kind review. We always want to make the transition from home to a care home as easy as possible as it is a very big decision to make. We are happy to hear this has gone well. We are always open to any feedback you may have to make this process a positive one.
My dad was only at Maples for a few months but myself and the family would like to say how wonderful and caring all the staff were throughout Dad's stay. Unfortunately Dad passed away at Maples and the staff went above and beyond to make Dad and all the family comfortable and cared for at the beginning and end and we will be forever grateful for the professionalism and caring we received. Don't change anything, just keep up the splendid work that you all do.
Thank you for your kind review. I am happy to hear that the staff went above and beyond for your Dad and you as a family. We will endeavour to continue to provide the high standard of care which you experienced.
My relative could be given more care and attention and the TV and music should be relevant to the resident's age group.
Thank you for the review, we aim to support all residents the best we can, in a person centred way. If you have any specific concerns the nurses and management team are always available to discuss and put in place any changes that are required. If you would like to discuss this please get in touch. We value all feedback to ensure we continue to improve the service we provide.
The whole team are friendly and welcoming. The facilities are kept clean and tidy and the food provided is plentiful.
We have access to an online portal that the care team updates regularly, it is a reassurance throughout the day when we cannot visit in person.
Thank you for your kind review. We are happy to hear that Mum has settled in well and that her experience has been positive in such a short time.
The staff are friendly and caring and provide good regular updates in the form of "resident of the day".
I have no issues with my mother's care.
Thank you for your kind review. I am happy to hear that you are happy with Mum's care.
The staff are always friendly and welcoming.
The activities are always very good and interactive.
I am very happy in knowing my father is safe and well looked after at all times in Maples Care Home.
Thank you for your kind review, I am happy to hear that Maples Care Home is able to meet your Dads needs. It is lovely to hear that the activities team and and all the staff are making Dad feel safe and cared for.
All mum's care needs are seen to. The home has a relaxed attitude and carers adapt to the resident's individual needs on a changing day-to-day basis. my mother does not engage in the activities but the team do try to include her.
Thank you for your kind review. We are happy to hear that the care team are adaptable and that the activities team to try to engage mum in activities as well as fostering a person centred approach towards mums wellbeing needs when needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 November 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 31 July 2026General Nursing and Mild Dementia Care, Residential, End of Life, Respite.
News (0) & Events (0)
There are no news items for Maples Care Home.
There are no upcoming events for Maples Care Home.
Awards / Recognitions (2)
- 06 Nov 2021Recipient: Maples Care Home
- 10 Oct 2020Recipient: Maples Care Home
Accreditations
There are no accreditations posted yet for Maples Care Home.
Meet the Team (2)

I qualified as a nurse in 1991, initially specialising in Elderly Care and completing further studies to support this speciality, ENB 941, 931 and 998. I married and then worked within the Army as a nurse specialising in the care of families and children. Once leaving the Army, I specialised as a Nurse Specialist Practitioner in Practice Nursing, working in GP surgeries, having the autonomy to run specialised clinics. I then chose to dedicate myself to my 1st passion of working with the elderly and have been a Registered Manager within Care Homes for the last 18 years. I am a passionate, enthusiastic, and knowledgeable supportive leader and team player who thrives on delivering care that is based on a person’s individual needs.

Karen is the dedicated Deputy Manager for Maples Care Home.
Frequently Asked Questions about Maples Care Home
What types of Care is Maples Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maples Care Home have?
There are 75 Single Rooms.
What are the Facilities & Services at Maples Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Maples Care Home to the centre of Bexleyheath?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maples Care Home to verify any information. View our terms and conditions. Maples Care Home has an Enhanced Service -more info.