Maples Care Home

29 Glynde Road, Bexleyheath DA7 4EU
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9.3 85 Reviews
  • Maples Care Home, Bexleyheath
Maples Care Home is a purpose-built nursing home, set over 3 floors in a residential area of Bexleyheath.

The home has been carefully designed to offer all the facilities that residents would expect from a modern nursing home while retaining a warm, homely and relaxed feel.

Maples has a total of 75 ensuite bedrooms that are spacious and comfortably furnished. Residents are encouraged to personalise their room with pictures, family photographs and belongings of their choice.

Dedicated nursing and care staff are on hand on each floor 24/7, and the key worker system means that residents will always have a friendly and familiar face looking out for them.

The home provides person-centred nursing, palliative, respite and dementia care. Dementia care at Maples supports independence, reduces anxiety and ensures that residents feel comfortable and can enjoy the best possible quality of life.

The communal areas provide a mix of quiet spaces where residents can sit and relax or chat with visitors (who are welcome at any time) and larger areas where the home holds a variety of daily activities. A dedicated salon provides on-site hairdressing facilities.

Along with the rest of the home, the large, landscaped garden at Maples is fully wheelchair accessible and offers a relaxed and safe environment with plenty of seating space.
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Care Provided by Maples Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1450
  • Self-Funded Residential Dementia Care: £1200 – £1450
  • Self-Funded Nursing Care: £1200 – £1450
  • Self-Funded Nursing Dementia Care: £1200 – £1450
  • RESPITE Self-Funded Residential Care: £1200 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1450
  • RESPITE Self-Funded Nursing Care: £1200 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1450

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Maples Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nicola Bundock (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Maples Care Home Reviews (85)

9.3

Maples Care Home has a Review Score of 9.3 (9.341) out of 10, based on 26 reviews in the last 2 years.
Over all time Maples Care Home has 85 reviews.

Overall Experience
  • 51
  • 26
  • 5
  • 0
  • 3
Date Published
  • 85
  • 6
  • 13
  • 26
  • 59
Reviewer Connection to Maples Care Home
  • 47
  • 14
  • 7
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 85, showing 81-85
Review from June (Niece of Resident) published on 19 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great improvements so far with new management, which I feel confident will result eventually with recognition as the best in borough of Bexley. Keep up the good work, well done to all the loyal staff there who really do care.
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Review from Susan N (Relative of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has serious health problems and her health has deteriorated in recent months. I feel the response has been good- the staff have been focused on her welfare and keeping her as comfortable as possible. There has been good communication with the GP and I have been kept up to date. The standards
of care in this home continue to improve and I am aware that there are active plans to provide a more interesting range of activities and to improve the menus. My relative's friends and I recently had lunch at the home. The meal was tasty and staff made every effort to make us welcome.
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Review from H K (Daughter of Resident) published on 18 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has had various care needs over the last 2 years and Maples have done their best to ensure that the care is appropriate for his needs. I can rest assured that he is being looked after 24/7, and I will be contacted if anything happens between my visits. He is secure, well fed and cared about.
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Review from Susan M (Daughter of Resident) published on 18 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Maples for just over 2 years. She improved quite quickly after she became a resident. She is happy being at Maples and she receives very good care. She gets along with the staff very well and other residents. The home is always very clean and tidy, and all the staff are very
friendly.
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Review from Debra W (Daughter of Resident) published on 3 May 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The Maples is a very good care home. Very clean with beautiful decor and the food is very good. Most importantly the carers "care" and do their job very well. Nothing is too much trouble all the staff (cleaners, kitchen staff, laundry etc) are pleasant and helpful. The only criticism I have is that
they have too much computer/paper work to do, especially the senior carers and nurses who appear to do this all day!
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Current Review Score: 9.3 (9.341)

Overview of Review Score

The Review Score of 9.3 (9.341) out of 10 for Maples Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.341 for Maples Care Home is calculated as follows: ( (199 Excellents x 5) + (57 Goods x 4) + (23 Satisfactorys x 3) + (6 Poors x 2) + (20 Very Poors x 1) ) ÷ 305 Ratings = 4.341
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Maples Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Oct 2025

General Nursing and Mild Dementia Care, Residential, End of Life, Respite.

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Awards / Recognitions (2)

Meet the Team (1)

Nicola

Nicola Bundock

Job Title: Registered Manager Joined: 2023

Nicola is a registered nurse and nutritional lead who joined the health & social care industry in 2006 and was promoted to Registered Manager in 2017.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maples Care Home to verify any information. View our terms and conditions. Maples Care Home has an Enhanced Service - more info.