Hambleton Grange

Station Road, Thirsk YO7 1QH
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9.6 70 Reviews
  • Hambleton Grange, Thirsk
Hambleton Grange in Thirsk offers high-quality residential and dementia care.

Staff are warm and compassionate and provide care that is tailored to the needs of the individual. The rooms are attractively decorated and include a flat screen smart TV, WiFi, a mini fridge and a telephone point.

Residents can enjoy a good range of nutritious meals and snacks. There is also an onsite hair and beauty salon where residents can go and be pampered. Every week there is a full and varied programme of activities.
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Care Provided by Hambleton Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Hambleton Grange to find out the exact price for your requirements.

Contact Hambleton Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hambleton Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Sandra Anderson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Hambleton Granges are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Hambleton Grange has plenty of onsite parking for visitors.

Hambleton Grange Reviews (70)

9.6

Hambleton Grange has a Review Score of 9.6 (9.608) out of 10, based on 26 reviews in the last 2 years.
Over all time Hambleton Grange has 70 reviews.

Overall Experience
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Reviewer Connection to Hambleton Grange
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Review from Samantha W (Daughter-in-law of Resident) published on 22 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the level of care and commitment the residents receive from the staff. All tasks are undertaken and no fuss is made. The residents are treated as individuals but can collectively join in activities should they wish to. We have noticed since the new manager has arrived an increase
in the number of outings, organised visitors coming to the home and the 'pop-up restaurant' events. The service user's rooms are well kept, bright airy and modern. Communal areas are bright and clean.
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Review from F E (Daughter of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has many needs as she has advanced Alzheimer's. Staff are caring and treat her with dignity and respect. The home is always clean and her dietary requirements are well catered for. Food is fresh and nutritious and home cooked. Activities and outings are regularly organised and well planned.
Staff are helpful knowledgeable and caring.
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Review from Christine R (Daughter of Resident) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sunday Lunch: As the 'food' often occupies a great deal of the conversation when I visit Mum, I thought I would join her for lunch one day. When I asked the staff they were so accommodating and happy for me to be there. So, on Sunday I collected Mum from her room and we joined many of the other residents
waiting for lunch - this was maybe ten minutes and we chatted away. (As Mum has poor eyesight she often tells me it is an hour's wait!!). It was both a real pleasure for me to listen to stories of their lives, especially the debate of having Yorkshire pudding before lunch or with it! and to see some of the residents (who tend to keep to their rooms throughout the day) interacting with each other, expressing genuine care for each other. As for the staff; there are not enough words to describe their care and total consideration for each and every person. They know exactly how to offer choices, what everyone could or should eat. Even the question "where are the parsnips" was responded to brilliantly (there was actually no room on the plate for any more of anything, but the carer asked the cook if parsnips could be on another day). The choice of meat was chicken and beef and one or two of the residents said the beef was tough. However once cut along the grain it was fine. False teeth and blunt knives don't go too well with beef). Once again the carer was able to talk to the residents about the meal and nothing was overlooked. If I had not been at lunch the message I would have been given by Mum would have been about what Mum had said other than what actually took place. The pudding was delicious and again choice was offered, followed by tea and coffee. Nothing was too much trouble for the staff and everyone was treated as the unique individual they are. Some residents wanted to return to their rooms, some to stay a while and some even had their meal delivered to their room. My whole experience felt 'special'. We were all truly cherished. I cannot thank the carers enough for all they do (or have done) for my Mum (and did for my Dad when he visited at Hambleton Grange during the last confusing months of his life). Hambleton Grange is a wonderful place, always has been from the day it opened, but don't take my recommendation, go and see for yourself. The feeling of being loved and cared for will enfold you the minute you walk through the door.
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Review from Janet W (Daughter of Resident) published on 25 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff very helpful and caring.
Prior to the appointment of the present manager, there were times when there appeared to be a shortage and high turnover of staff together with a fraught atmosphere.
The staffing has now greatly improved resulting in a happier environment all
round.
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Review from Heather W (Daughter of Resident) published on 19 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two sisters and I are very happy with our mother's new home. Her general health was declining before February, now she is in good health and spirit. She seems content, comfortable and stress-free.
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Review from Sue G (Daughter of Resident) published on 5 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hambleton Grange is a friendly well run facility; it's staff give constantly great care to my mother who has been a resident for over two years. Both my sister and I have no worries about my mother (92) and her care and welfare during her twilight years.
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Review from Susanne D (Resident) published on 7 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Hambleton Grange. I like the meals and staff they are all very friendly and there to talk to if needed. Also the residents I live with are kind.
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Review from Diana A (Daughter of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received form the staff at Hambleton Grange during the time she was a resident there, was excellent. There was always a friendly atmosphere and every time went out of their way to be helpful. They are a professional, dedicated, caring team.
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Review from J K (Daughter of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the change of manager the new team is much more approachable, responsive and has time to explain things. Much improved and they are always welcoming and responsive. We feel that mum actually matters to staff and are happy with our choice of home.
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Review from Hilary B (Daughter of Resident) published on 26 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for the past two years. I am very happy with her care especially over the previous year. The staff are very loving and caring and are always there to help with any concern or worries you may have over your loved one. We appreciate how hard the staff work in order to make
Hambleton Grange the happy home that it is.
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Current Review Score: 9.6 (9.608)

Overview of Review Score

The Review Score of 9.6 (9.608) out of 10 for Hambleton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.608 for Hambleton Grange is calculated as follows: ( (212 Excellents x 5) + (69 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 296 Ratings = 4.608
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hambleton Grange is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (4)

Lindsey

Lindsey Ashby

Job Title: Front Of House Manager Joined: 2013

“I enjoy spending time with the residents when I can, and I always try to get involved with the activities which are going on.”


Lindsey joined Hambleton Grange when it opened in July 2013. Coming from a banking background, she has enjoyed the challenges which a career change brings and finds her current role particularly fulfilling. Lindsey understands the vast array of emotions felt when people come to look at the possibility of moving into residential care and accordingly she does her best to make the process of enquiring, viewing and ultimately moving as easy and stress free as possible. Her favourite part of her role is getting to know the residents and their families, and joining in with the various daily activities which are on offer at the home.

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Nicola Bales

Job Title: Regional Director

Nicola is the Regional Director.

Sandra

Sandra Anderson

Job Title: Home Manager Joined: 2022

Sandra is the Home Manager at Hambleton Grange

Kelly

Kelly Thornton

Job Title: Care Manager Joined: 2023

Kelly is the Care Manager at Hambleton Grange.

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