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- Brentwood Arches Care Home - Avery Collection







Brentwood Arches Care Home is renowned locally for delivering exceptional care and support. Nestled in a serene location near Brentwood High Street, the home boasts 99 private apartments, ranging from studios to two-bedroom options, which are ideal for couples seeking shared care. The home offers residential, respite, nursing and dementia care.
The comprehensive care options cater to various needs, from assisted living for daily activities to 24/7 nursing care. Specialised dementia...
Care Provided by Brentwood Arches Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Brentwood Arches Care Home - Avery Collection for full pricing details and T&Cs.
Contact Brentwood Arches Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Cosmin Tiriteu(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Number of floors: 4
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (9)
- Single Rooms with ensuite Wet Room (92)
Parking
- A car park is on site.
Brentwood Arches Care Home - Avery Collection Reviews (162)
Brentwood Arches Care Home - Avery Collection has a Review Score of 9.5 (9.549) out of 10, based on 19 reviews in the last 2 years.
Over all time Brentwood Arches Care Home - Avery Collection has 162 reviews.
Throughout this time she has had excellent care. The patience and thoughtfulness of the staff has been exemplary. Many thanks.
Thank you so much for your lovely message. We are truly honoured that your mother has called The Arches home for over six years. It is wonderful to hear that she has received excellent care during her time with us. We take great pride in our team, and your kind words regarding the patience and...
I commend the outstanding care and support which the members of staff at the Brentwood Arches have given to my father and mother. It became most evident to me that this care and support comes from deep within the hearts of the members of staff, and is driven by love. With respect to their work, I have seen the best in people. I wish to express my profound gratitude to the carers, the nurses, the care supervisors, restaurant staff, receptionists, activities team, the cleaners, the laundry and maintenance teams, and the managers. It is through their strong commitment to the health, well-being and happiness of the residents that they provide a home from home for all of them.
Thank you so much for your incredibly touching message. We are all deeply moved by your kind words regarding the care your father and mother receive here at Brentwood Arches. Knowing that you feel our support comes from a place of love means the world to us. Our dedicated carers, nurses,...
The staff are extremely caring and attentive. Lovely food and the rooms are amazing!
Thank you.
Thank you so much for your kind words and for sharing your experience. We are absolutely delighted to hear that your mother enjoyed her respite stay at The Arches and has decided to join our community permanently. It is wonderful to know that our staff's care, the quality of our meals, and our...
All the members of staff are friendly & helpful and treat my mother in law with respect. She is beginning to settle in really well. Her only comment to me is that she would like more veg, in particular greens or green veg (not just peas), or more salad rather than a garnish. There are plenty of activities every day for the residents & plenty of tea/coffee, snacks etc for them and their visitors. She has a lovely room, laundry service is great and everywhere appears clean. Outside space both on ground floor & second floor is a bonus & both areas looked after.
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that your mother-in-law is settling in so well and that she feels respected and cared for by our friendly team. It is lovely to know you appreciate our activities, cleanliness, and outdoor spaces. Regarding the...
My father became a resident in December 2025. From the initial walk around and meeting the staff I could tell straight away that Dad was in the right place. The facilities within the home are fantastic, staff treat all their residents with empathy & dignity and nothing is ever too much trouble. I can relax knowing Dad is being looked after and getting care around the clock. Glad to say Dad has settled in well and thats thanks to all the staff within the home making him feel welcome!
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that your father has settled in so well since joining our community in December. Our team is dedicated to treating every resident with the utmost empathy and dignity, and it is...
A great experience - kind & comprehensive
Thank you very much for your kind words regarding the comprehensive and compassionate care provided. We are pleased that your overall experience has been excellent. However, we sincerely acknowledge your concerns regarding our staffing levels and the pressure on our current carers. Please be...
I found a relaxed atmosphere with friendly and efficient staff. My friend had settled after a few weeks having been very confused to start with. She is settled in a spacious room and appreciating the care she is receiving. She is enjoying meals which are nicely served. I found the overall atmosphere comfortable and friendly - each resident appeared to be treated with respect. Overall a welcoming place to live.
Thank you very much for your kind words regarding your experience at our facility. We are delighted to hear that your friend has settled in well and is enjoying her spacious room and the care provided by our team. It is heartening to know that she is appreciating the meals and that you found our...
I chose this home because it offered an apartment rather than a 'room', It also was being offered at a fair price compared to other home in the area. - Offered a care parking space. A friendly, helpful reception. My choice of bedroom, lounge decor, an apartment overlooking the garden on the fourth floor. Although I didn't need carer help they always offered me hot drinks, 3 hot meals a day in waiter run restaurants, bed changed once a week laundry taken once a week and returned the same day. Activities everyday and live entertainment -3-4 days a week. G.P twice a week.
Thank you very much for your kind words regarding your experience with us. We are delighted to hear that you are pleased with your apartment and the garden views from the fourth floor. It is rewarding to know that our pricing, parking, and reception services met your expectations. We take great...
Our close friend has been in the Arches now for just over a month and she loved it there. She actually calls it her 5 star hotel as she feels the service, care, food and activities are excellent. She really has settled in far better than she and we expected.
We looked at 8 care homes around the Essex area and decided this one was most suitable and we were spot on. The staff there from cleaning, to nurses to general carers are first class, always on hand and happy to chat to the residents and families. We visit our friend 3/4 times a week and she is always praising the care she gets.
She is disabled from the waist down and the arches have found all the correct equipment she needs to enjoy the home's activities, even today she commented "I'm so happy here, everyone is wonderful"
The Arches is definitely the best care home we've come across. Our sincere thanks to everyone working there
Sincerely,
Cosmin
However she is constantly frustrated that the TV in her room regularly suffers loss of internet connection.The problem has persisted for several weeks and she despairs of it ever being resolved. This may appear to be a small problem but to her the TV is her only source of entertainment as she feels she is too old to take part in any of the other entertainment facilities on offer. Hopefully a booster will be installed soon.
Thank you for your feedback and input. We are delighted that your aunt is happy with her room and the care she receives. However, I sincerely apologize for the frustration caused by the inconsistent internet connection on her TV. We recognize that this is her primary source of entertainment, and it...
Most importantly, Mum had a fantastic time during her stay. She felt comfortable, well looked after, and genuinely enjoyed her experience, which gave us real peace of mind. The care and attention she received made a big difference, and we're very grateful for the support provided throughout.
We appreciate your understanding...
sorry for the delay but can i please passs on my thanks and the family too for a fantastic experience in looking after our mother for a short time she came to you from Queens which you agreed to accept and have to say the whole experience was heart warming and exceptional from Angie and Karen on reception and Cloe the carer you all cared and made the difference the nurses and doctor all cared and made us all as a family comfortable you are all fantastic and should be proud of what you do every day bless you all James
Thank you so much for taking the time to share such a heartfelt review. It means a great deal to our whole team. We're delighted to hear that your mother's short stay with us felt comforting and positive for you all. I will be sure to pass your kind words onto the whole team, who will be delighted to hear that you felt supported and cared for.
Home is very nice and always has a nice feel to it
The nursing staff have been really good.
I liked the care which is given. All the care-personnal ae brilliant from the grade up to starting up.
The Reception Desk ladies all are lovely, with a smile and nothin too much to them.
The comm from the office is slow.
Reception ladies - make my day.
Facilities are spotless well maintained creating a homely atmosphere. There is a wide range of activities to keep residents engaged and happy giving my family peace of mind to know my mum is happy and in a safe place. I would highly recommend this care home.
Thank you so much for your review. We're incredibly proud of our welcoming atmosphere and appreciate your kind words.
I am very happy about my mothers care. I feel secure in the knowledge that she is being looked after in the best way.
Thank you so much for your kind words! We're thrilled to hear that you feel secure about your mother's care.
I always find the Reception staff very welcoming and happy to help.
The activities team do all they can to accommodate the various tastes in music + entertainment, They have a great sense of fun. Thank you.
Thank you for your wonderful feedback. We're so pleased to hear that you're happy with your sister's care and that our staff is making a positive impact. It's fantastic to know that the activities team is bringing joy and fun to everyone.
Thank you Brentwood Arches.
Thank you so much for your positive feedback. We're so glad you enjoyed your stay here with us and look forward to welcoming you back for another visit.
Even my family was made welcome to eat and drink at anytime and the food was very good with great selection. The entertainment was varied from singers to bingo and much more.
Thank you Brentwood Arches.
Thank you so much for your kind words. We're proud of the warm environment that our home provides and the variety of activities on offer. We appreciate your positive feedback greatly and thank you again for sharing your views.
My mother spent the final eight or so months of her life at Brentwood Arches Care Home, latterly in the Woodlands dementia unit. Her care was absolutely outstanding and the commitment of the staff to the contentment and safety of residents is unwavering. They truly care about every single resident, know their likes and dislikes and make everyone feel special and seen. The wing is filled with cheer and goodwill, with laughter ringing out and a sense of calm all around. She was truly happy these last few weeks. I can't thank you enough for all you have done for her, whilst also frequently checking in with the family and always providing friendly listening ears and frequent cups of tea. More widely, away from the Woodlands wing, the home is clean, friendly, warm, comfortable, welcoming and fun. The happiness of the residents is evident as soon as you walk through the door.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Brentwood Arches Care Home - Avery Collection.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Brentwood Arches Care Home - Avery Collection.
Meet the Team (4)

When I moved to England, in 2007, I originally worked as a carer in a home near Watford. At the time, my manager offered me the position of Senior Carer/Training Co-Ordinator in Romford, so I relocated to Essex.
I was looking after young, physically disabled people. I found my passion for palliative care as we worked closely with St Francis Hospice.Years later I was promoted to Home Based Trainer and provided mandatory training to all staff. I had the opportunity to travel around different homes in the area and study a course provided by Bradford University: “Person First, Dementia Second”. After that, I knew I had to go back into care.
I have been at The Beeches since October 2015. I started as a Lead Carer and have now worked my way up as a Dementia Care Manager. I love it here and really feel like I make a difference to our residents.*We are proud to add that Jana won the Dementia Care Manager at The National Care Awards 2017

Our residents have been simply amazing, and so my job is to unsure they live their best life with us, this is a real pleasure. I have a great team and management supporting me and I am looking forward to an interesting and varied future at The Brentwood Arches and within the AveryFamily.
It’s an honour to be part of a dedicated team delivering excellent care with such passion and commitment.

My passion is providing excellent service, making sure families and prospective residents are guided and supported from first contact throughout the process to move in and then for their continued stay.
The decision to move yourself or a loved one into care can be a bewildering, emotional and sometimes difficult one and it's my job to make that decision an informed and peaceful one for all involved.
I am privileged to work with a team who’s knowledge, experience, empathy and understanding is second to none.

I started here at The Beeches in 2013 as a Housekeeper and worked myself up to Housekeeping Manager within a year.
I’ve worked in the care industry for 10 years and before that in Retail. I strive to provide our residents with the best service and a lovely clean environment. I look at our residents being an extended family to me and feel privileged to see them daily.
I’m proud to be part of a fantastic team here at The Beeches.
Frequently Asked Questions about Brentwood Arches Care Home - Avery Collection
What types of Care is Brentwood Arches Care Home - Avery Collection registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brentwood Arches Care Home - Avery Collection have?
There are 92 Single Rooms and 9 Couples/Companion Rooms.
What are the Facilities & Services at Brentwood Arches Care Home - Avery Collection?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brentwood Arches Care Home - Avery Collection to the centre of Brentwood?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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