Brentwood Arches Care Home - Avery Collection

Signature The Beeches is an outstanding residential care/nursing home, providing high-quality accommodation which we were able to furnish in a way that suited my Mum and they helped her settle very quickly. Although Mum had had a number of respite stays there prior to moving in permanently, she ultimately needed more nursing care than I was able to provide and lived at The Beeches for a little over 4 years before her passing. She thought the world of all the staff who, without exception, are the most caring team I could have wished for to look after Mum, supporting not only her but in many ways us too. There is an online portal available which enables relatives (who are perhaps unable to visit as often as they'd like due to distance) to log in and see fairly detailed and real-time updates of how your relative is doing on a daily basis. I can't tell you how valuable this has been over the last 2 years when we were unable to visit in person. I could go on but space prohibits a longer review.

I am so pleased my parents have moved to The Beeches. The staff are amazing, and the care is wonderful. I feel completely confident that my parents are getting the care they need. The staff show great respect for the residents and understand the importance of their resident's emotional wellbeing.

Also, there are so many activities he is involved in. He was so isolated in his own home, and now he is socialising and being stimulated and part of a community. All vital for a happy, contented life.

I suggesed The Beeches because of it's superior accommodation and I have not been disappointed.

Recently we had to make a very hard decision on where best for my mother-in-law to live. Whilst she wanted nothing more than to stay independent and live in her own flat, we knew with her dementia changing so quickly, it was best that she was in a safe place with 24-hour care. From the moment my husband, sister-in-law and mum met with the management team at The Beeches; they were greeted with warmth, compassion, knowledge and professionalism.

Over the past 8-weeks, we have made the transition from her flat to The Beeches; including a 1.5-week relapse when she went back to her flat. During this time, The Beeches team has been extremely understanding and very accommodating in helping us to allow Mum to settle in on her own time and not feel pressured or rushed.

In the last week, we have moved her furniture in, and it has been amazing to see the transformation of how she feels with her own furnishings around her. She keeps calling to say, "I'm home", and we couldn't be happier.

After mum was hospitalised recently, we had to quickly arrange temporary respite care in order for her to be looked after instead of immediately returning home. The team at Beeches were very professional and made Mum feel very much like one of the family! It allowed me the peace of mind to relax, knowing she was in very safe hands. Thank you to all the staff involved in helping Mum to be so welcomed.

My husband spent a few days in respite care. It was his first time away from me since becoming unwell, and we were both apprehensive as he has complex needs. The staff were extremely caring and understanding and made him feel very welcome. He settled quickly, and therefore, this allowed me to have a breakaway with no worries. We both feel happy for him to stay in the future on a regular basis.

My thanks to all the care home staff who looked after her in the last years of her life.

I couldn't be happier or more content. I fully recommend The Beeches to any potential resident.

Although I am yet to fully appreciate what The Beeches has to offer, due to the pandemic - I'm happy my mother is in such a lovely environment - so far, so good.

My brother was a resident in The Beeches for over five and a half years. The care he received from the staff was wonderful, and I found them very caring. I visited as often as I could until Covid and always found him clean, dressed, shaved and happy. The surroundings were always clean and well looked after. I always felt happy to leave him when it was time to go. The family felt that his life was extended with the care he received.

Overall, we are very happy that Mum is safe and being well cared for. It has given Mum a new lease of life.

Mum is on palliative care at Beeches since 11th March. Extremely impressed with The Beeches staff from the first contact to Mum, finally arriving and beyond. They went to the hospital to check Mum was ok to transfer and to shops to buy new nightwear for her; they arrange FaceTime calls daily; keep me up to date with what is happening. Everyone has been so loving/caring/outstanding and go the extra mile. Mum loved her holidays, such a pity I only found The Beeches when it was needed, as I would have encouraged Mum to live there as a resident when she was healthy enough to enjoy all the facilities/activities as if a permanent holiday. Even in the first 24-hours at The Beeches, all cleaned up and new nightdress, Mum looked brighter and chattier than she has been since she was admitted to hospital on 27th January. At end of life, knowing Mum is being well looked after with love, dignity and respect for whatever time she has left, has given me great comfort as I am unable to visit currently from overseas due to Covid. Thank you, Beeches.

After a fall at home and a stay in hospital the family decided Mum needed some tender loving care before she eventually returned home. The care she received from the nursing and care staff was exemplary. They were compassionate and so caring, they took the time to get to know Mum as an individual, her likes and dislikes and encouraged her to be playful and engaging again. This lifted Mum’s spirits enormously and I am sure aided her recovery.

It must be months, if not years, since she has used comments like “I’ve had such a laugh this afternoon” or “I have enjoyed my morning” and these are things she says on a regular basis. All staff are caring and considerate and helpful in the extreme.

My mother was a resident in The Beeches for 29 months until she passed away - most of that time in the dementia unit. I cannot fault the care she was given all the way through her stay. The staff at The Beeches really go out of the way to build a relationship with the residents and consequently, we had no doubt she was getting the best care. She felt that she was on holiday which is a tribute to The Beeches and its staff.

Thank you all.

Dad has been living at The Beeches since December 2016 and we have never had cause to regret the decision we made together for him to become a resident in the assisted living community. He settled quickly, is very happy, has made lots of friends, and is well looked after by the excellent staff team. Dad participates fully in the wide range of activities available but also enjoys being able to go out independently for a walk in the Brentwood area, whenever he wants to. Dad is happy to call The Beeches his home, and for his relatives and friends, The Beeches is a lovely, well-appointed, and welcoming home to visit. Since Dad became a resident of The Beeches, my brother and I have been secure in the knowledge that he is happy, safe, and well looked after. We would have no hesitation in recommending The Beeches to others.

Although she had severe mobility issues as a result of trauma which also left her with aphasia, my friend lived independently with a minimum care package for a number of years and led a relatively active social life. Unfortunately, a series of increasingly serious falls meant that alternative care needed to be sought. Our concern was that because of her inability to communicate verbally, she would be very isolated in a residential care setting and it took us several weeks and many visits to various residential care homes before someone recommended us to The Beeches. She has now lived at The Beeches for 3 years and during that time we have never once had cause to regret the decision we made. We cannot praise the staff highly enough; they really have become the family she doesn't have and the support they have given us all during the Covid-19 lockdown has been exemplary.

My mum has had the best care at The Beeches. Clearly, her physical health is a priority but they really care for her social and emotional well-being too. It’s such an impressive place and nothing is too much trouble from all the staff. The care is incredible and we couldn’t be happier for Mum. Thank you.