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Barchester Lancaster Grange Care Home

Cross Lane, Fernwood, Newark-on-Trent, Nottinghamshire NG24 3NH
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Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent

Barchester Lancaster Grange Care Home makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully...  

Care Provided by Barchester Lancaster Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,690N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Lancaster Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Tebbett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Lancaster Grange Care Home Reviews (137)

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9.6

Barchester Lancaster Grange Care Home has a Review Score of 9.6 (9.587) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Lancaster Grange Care Home has 137 reviews.

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Showing 137 reviews matching selected criteria
Review from J D (Son-in-law of Resident) published on 1 December 2017 Submitted via Postal Card
Overall Experience

Good location, ample parking facilities. Great home with excellent care facilities.

Hope that I will enjoy these facilities in the future.

Reply from Brent Grantham - Rae, Home Administrator at Barchester Lancaster Grange Care Home

Many thanks for your kind review.

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Review from L D (Daughter of Resident) published on 30 November 2017 Submitted via Postal Card
Overall Experience

Good care. Very enthusiastic activities organiser. Good food.

Reply from Brent Grantham - Rae, Home Administrator at Barchester Lancaster Grange Care Home

Many thanks for your kind review. We do pride ourselves on our excellent Activities at Lancaster Grange.

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Review from Pauline H (Daughter of Resident) published on 2 October 2017 Submitted via Website
Overall Experience

The building and facilities are fairly new and so very good and spacious. The gardens are also a welcome facility. The attention and care varies according to the staff on duty. Some are dedicated carers who are very sympathetic to residents' needs, others seem as if they are just doing a job without considering the feelings of the resident. Much also depends on the number on duty. Often response to the resident's call is delayed, indicating a shortage of staff.

Reply from Mupatu Mungwaluku, General Manager at Barchester Lancaster Grange Care Home

Thank you for taking time to complete this review. Our staffing numbers are based on a dependency tool that takes into account residents' level of needs. Our company values are based on treating residents as individuals with a high level of empathy, dignity and respect. This is reflected in the...  

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Review from Denise S (Daughter of Resident) published on 2 October 2017 Submitted via Website
Overall Experience

The atmosphere of the home is very warm and the staff are very good and caring. Activities continue to improve.

I am concerned that the medical staff do not communicate and there is a 'welfare' rather than a 'solve' approach to issues. For example, my mother has a lot of ear wax with increasing deafness (which contributes to the deterioration in dementia). Despite numerous requests to get someone to syringe her ears, nothing has been done. Why the reluctance to get this sorted?

Also, her left-hand remains clenched rendering her disabled, which affects her ability to eat. No attempt has been made to massage the hand and get the fingers moving and when I last looked, Mum seemed to have a fungal nail infection. Very frustrating.

My mother needs assistance, encouragement and time to eat, which she does not get. It seems to be easier for staff to give her small portions rather than help her to eat a proper meal.

Evenings are very dull and staffing levels at weekends remain low.

Reply from Mupatu Mungwaluku, General Manager at Barchester Lancaster Grange Care Home
Thank you very much for taking time to complete this review.

I have reviewed your mother's care and am satisfied that staff have delivered the level of care that they have been allowed to. We have recently recruited a new member of staff on the activities team to support the coordinator. We have...  

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Review from John B H (Guardian of Resident) published on 11 September 2017 Submitted via Website
Overall Experience

It is always a pleasure to visit and to be well received by the staff on duty. I am happy to introduce friends /others to Lancaster Grange, our Methodist Church visitors are very impressed with the facilities. Keep up the excellent standards. we wish you every blessing in all your caring.

Reply from Brent Grantham - Rae, Home Administrator at Barchester Lancaster Grange Care Home

Many thanks for your wonderful review.

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Review from Linda P (Daughter of Resident) published on 11 September 2017 Submitted via Website
Overall Experience

My mum has settled really well at Lancaster Grange Care Home. Her opinions are sought and acted upon at the resident's meetings. She receives excellent personal care and is always treated with dignity and respect. The home is immaculate, the staff caring, friendly and welcoming. They offer a wide variety of daily activities, entertainment and trips out and families are actively encouraged to participate.

Reply from Brent Grantham - Rae, Home Administrator at Barchester Lancaster Grange Care Home

Many thanks for your excellent review.

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Review from Daryll D (Daughter of Resident) published on 11 September 2017 Submitted via Website
Overall Experience
My mum is very happy here and is extremely well looked after. The staff are all kind and caring.
Mum is sometimes up late but she is always looked after and given her breakfast.

My only concern is sometimes at weekends no one answers the telephone when I ring to see how Mum is.

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Review from Marie P (Daughter of Resident) published on 8 September 2017 Submitted via Website
Overall Experience

My mother was a resident in Lancaster Grange Care Home from November 2015 until she died in December 2016. In our experience, the care staff were excellent and tried their hardest to meet the challenging needs of residents with dementia and health care needs. They were lovely with mum, and we were especially impressed with end of life management. All the staff involved made every effort to ensure that she was comfortable, pain-free, and attended at all times. We were also very appreciative of the kindness extended to the family during this very difficult time.

The environment at Lancaster Grange is very good. Always clean and always a friendly welcome from the receptionists, management and all tiers of staff.

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Review from Dorraine I (Daughter-in-law of Resident) published on 8 September 2017 Submitted via Postal Card
Overall Experience

The home is like a 5-star hotel! The staff were excellent and my mother in law was treated with dignity, nothing was too much trouble. Cleanliness excellent. Food and drink also top class. The facilities ie hairdresser, podiatry and activities daily were a real bonus. The rooms were of a high class also. Cannot fault anything. Also, must mention what a great management team they have. A huge thank you to all concerned.

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Review from M A (Mother-in-law of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience

On having to place our elderly parent into a home, we were pleasantly surprised at the homely feeling you get when you walk in. She had taken to living here better than we first thought as she was not willing to be put in any home at all. After being here only a short time we can see a difference in her. She has not asked to come home once.

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Review from Francesca D (Daughter of Resident) published on 24 April 2017 Submitted via Postal Card
Overall Experience

I am always impressed when I go to visit my dad - the staff are extremely friendly and kind and seem to have a genuine relationship and affection for him. A few members of staff go out of their way, in my opinion, to find out more about my dad to then have stimulating conversations etc with him. It's a lovely, comfortable friendly environment.

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Review from David B (Husband of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

Clean, friendly and a nice experience. Dining room well set out and good food. Staff are caring and always have time. Would recommend.

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Review from Jackie R (Daughter of Resident) published on 12 December 2016 Submitted via Website
Overall Experience
It took my father a while to get used to being in this home, but I can honestly say once he had settled in he was treated very well. The staff are very good and although my father never wanted to go into a home, once he had been there for a while he never wanted to go home again. The looked after him from leaving hospital until he passed away, and although there are a few small things I complained about whilst he was there, I know now that he was in the best place for him and his condition.

I would definitely recommend Lancaster Grange, initially it seems expensive, but when you compare with what else is available and the level of care they offer and they excellent care staff they have then I think there is nowhere better in the area.

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Review from BILL W (Resident / Service User) published on 11 October 2016 Submitted via Website
Overall Experience

Am a resident in this care home. This company has care homes all over. The manager helped me get to my grandson's wedding in Ipswich and organised for me to have this special day by organising for me to go to another Barchester home for a few days. I travelled in the minibus with a driver and carer and they collected me for returning also. This day was so special to me but they sorted it for me and I had an amazing time. If I had missed this day I would have been very sad but they made it happen and it was a smooth and stress free time.

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Review from Zoe (Wife of Resident) published on 28 June 2016 Submitted via Website
Overall Experience
My husband came here for respite care after an accident left him in a wheelchair and unable to come back to our home until adaptations had been done.
He had a great time at Lancaster Grange and was looked after so well. In fact I don't think he really wanted to come home!
The place is beautiful and the food is lovely but what stood out for us is the staff. Always smiling and very welcoming.

I saw the way they were with the elderly residents when they don't realise your watching and they have so much love and compassion for everyone. It's like one big family. Thank you for looking after us all the past two months. We will miss you! Xxx

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Review from Daniel H (Resident / Service User) published on 27 June 2016 Submitted via Website
Overall Experience

Fantastic would highly recommend all the staff are brilliant always willing to help always very polite, rooms are brilliant size, food fantastic, all the residents are really friendly. Chef always willing to cater for you if you don't want what's on the menu.

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Review from Jenny S (Friend of Resident) published on 20 June 2016 Submitted via Website
Overall Experience
This is an outstanding care home. The care home manager and all her team work so hard to make life as good as it can be for my friend and all the residents around. The manager is there long hours sometimes and always visits the residents. The gardens are divine and the walk around the outside is lovely and it's even safe.
The home is welcoming and as soon as you step in you can feel the warmth and welcome. It's sad when you hear people moan sometimes about things in life but these residents are so well cared for and good amounts of staff are around 7 days a week.

I have had the experience of other care settings but this is the best around this area for sure. Highly recommended and has en-suite shower rooms. There are activities and even when my friend didn't want to attend the crowds, they got a one to one provision from care people or activities. Also the manager is visible and think it's fabulous that's she will help where needed and is many times out in the areas of living.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (3)

News
  • 02 Aug 2026

    Our Memory Lane residents enjoyed a creative morning on their community, with games, reminiscing, and aqua painting today. Aqua painting is great fun !! Our residents love it, as it...

  • 02 Aug 2026

    We recently celebrated our wonderful friend and resident Bills, 101 Birthday, here at our CareHome Lancaster Grange ! Through a whole home approach, starting with a meaningful room visit, we...

  • 29 Jul 2026

    Wow!!! What a fantastic afternoon we had here at Lancaster Grange Care Home, celebrating yesterday ??’Cow Boy Day’??. Not a cow insight!! But like all westerns we had our very...

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Awards / Recognitions (15)

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