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Barchester Lancaster Grange Care Home

Cross Lane, Fernwood, Newark-on-Trent, Nottinghamshire NG24 3NH
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Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent

Barchester Lancaster Grange Care Home makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully...  

Care Provided by Barchester Lancaster Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,690N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Lancaster Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Tebbett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Lancaster Grange Care Home Reviews (137)

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9.6

Barchester Lancaster Grange Care Home has a Review Score of 9.6 (9.587) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Lancaster Grange Care Home has 137 reviews.

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Review from Jill G (Daughter of Resident) published on 6 September 2018 Submitted via Postal Card
Overall Experience

Mums review was very good, very pleasing to know how Mum's weight gain has gone up, every question I asked was answered.

Reply from Mungwaluku Mupatu, GM at Barchester Lancaster Grange Care Home

Thanks a lot for providing feedback with regards to your mother's care. We will continue to aim to provide the best care possible for your mother and address any concerns brought to our attention.

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Review from Felicity W (Daughter of Resident) published on 6 September 2018 Submitted via Website
Overall Experience
My mum was a resident in the home from March 2015 until July 2017. Mum was very poorly, having spent weeks in hospital, but transformed rapidly as she settled into the home. As a family, we chose Lancaster Grange for the atmosphere and impressive surroundings and were not disappointed. Mum always felt proud to welcome family and friends to her new home.
Very quickly, we were able to relate to the hard-working staff who treated mum with much kindness and respect. They went over and beyond to enable her to attend the weddings of two grandchildren, one of which was 100 miles away. A full and varied programme of activities was provided including mum's beloved shopping trips!

Her needs were always catered for and never more so than in the final weeks. Mum was treated with considerable dignity as indeed were the family. A couple of weeks after the funeral we were so touched with a thanksgiving service held for mum at the home to remember and share memories of her with the other residents.

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Review from Sally B (Daughter of Resident) published on 30 August 2018 Submitted via Website
Overall Experience
We were very lucky to get Mum a place at Lancaster Grange in July this year. She initially went there for respite but is now staying long term. The care team are dedicated to ensuring the safety and care of each individual resident. The residents are treated with respect and kindness. We particularly like the ambient homely feel to the home. We visit regularly and witness (and sometimes join in with) the daily activities. The activity team are full of energy and bursting with friendliness and enthusiasm.
The food is varied, plentiful and nourishing.
We have found the management team to be very visible and proactive.
The home is always immaculate and cleaned on a daily basis.

All staff have been helpful, friendly and welcoming.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you for your kind review of Lancaster Grange.

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Review from S P (Daughter of Resident) published on 29 August 2018 Submitted via Website
Overall Experience

Mum has settled in very well and feels happy, safe and secure. We visit regularly and are always made to feel very welcome by all of the staff from the moment we arrive until we leave, we are treated as part of the extended family. The activities team are excellent and the activities and entertainment are stimulating, interesting and varied. Mum enjoys joining in with the activities. The Cafe is great for socialising and is the central hub of the home. Mum’s care has been excellent provided by a very friendly, attentive, professional team that Mum trusts. It is obvious during our visits that the whole team take pride in their work; providing dignified care, is clean, well maintained, efficient laundry service and provides tasty/wholesome food. Minor issues have been resolved quickly and professionally. When we call and leave messages the excellent reception team always ensure Mum receives and most importantly understands the message. Mum enjoys her walks in the beautiful gardens.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you so much for your lovely review.

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Review from Olivia D (Granddaughter of Resident) published on 24 August 2018 Submitted via Website
Overall Experience

My Grandfather came to stay at Lancaster Grange for an 8-week respite, after a hip operation. The care that he received at that time was outstanding. His dignity was always respected and his requests were always met in the most professional manner. Lancaster Grange is a beautiful care Home and is kept that way in terms of cleanliness and overall presentation. We loved the fact that we could go in to join my Grandfather for lunch where the food was always amazing and we were treated so nicely. His bedroom had a lovely outlook of the garden and he enjoyed spending his time in there, getting some much-needed rest. I have no qualms in recommending Lancaster Grange in the highest regard - the Home served my Grandfather well and we were privileged to be a part of the Barchester family.

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Review from Elke P (Daughter of Resident) published on 23 August 2018 Submitted via Website
Overall Experience
Mum has dementia, the family had a decision to make as it became apparent she was unable to manage at home.
When visiting Barchester, Lancaster Grange, it felt homely, the staff and residents were all very friendly, it didn't feel forced, it felt genuine and it had a clean fresh smell.
Mum has been a resident for over a year now, she is content and has a busy social life, she does more than she has ever done, she is very content. The staff are all genuine and caring, they have time for the residents.
I must mention the head of activities, she is one of the most caring people I have ever come across, she always has time for anybody no matter how busy she is.

I don't think we would have found anything better, I cannot think of anything negative to say about the care home.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you for your very kind review.

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Review from Sharon S (Daughter of Resident) published on 23 August 2018 Submitted via Website
Overall Experience
From our initial meeting to Mum going into care at Lancaster Grange, it became apparent how caring, patient and attentive the whole team are. There appears to be a seamless interaction and a joined-up approach between each element of the team to ultimately provide a high standard of care and meet the needs of my mum.

I was very impressed with the ambience, cleanliness, food standard and schedule of activities from day one, and that hasn’t changed. I believe this ultimately contributes to the happy and friendly atmosphere experienced each time I visit.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you for your lovely review.

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Review from Nicola H (Granddaughter of Resident) published on 22 August 2018 Submitted via Website
Overall Experience

Lancaster Grange is a stunning care home which smells clean and fresh every time I have visited. Staff are super friendly and nothing is too much trouble for them. It was a difficult decision for my nan to go into respite care but this home has made it such a good transition for her, they even gave her a little party for her birthday! Would highly recommend.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Many thanks for your kind review.

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Review from Judith R (Wife of Resident) published on 21 August 2018 Submitted via Website
Overall Experience

I have had experience of Lancaster Grange when my Husband stayed on several occasions for periods of respite. My husband was treated with the most respect as was I. I joined him for lunch on several occasions, the food was excellent. The environment is fantastic and always very clean. I was always welcomed very warmly on my arrival. The staff were very attentive. Although it was expensive, the level of care, atmosphere and surroundings justified the price.

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Review from John J (Son of Resident) published on 17 August 2018 Submitted via Postal Card
Overall Experience

Have always been impressed by their level of care provided to my mother and the genuine concern of the staff for her welfare. This month (July) my mother turned 100 years of age and the staff went above and beyond to ensure that the occasion was both a success and appropriately recognised. We appreciate all the extra effort shown.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you so much for the lovely review.

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Review from Maggie N (Daughter of Resident) published on 13 August 2018 Submitted via Website
Overall Experience
My mother received 362 days of dedicated care at this home. Her every need was tended to and because of her physical disability, she had plenty of understanding care from all the staff. I was particularly impressed at the treatment given to the whole family. We were offered meals, snacks and drinks beside the fabulous support of the staff, especially during the days before she passed on. We were encouraged to stay night and day and we were given a room with an ensuite to rest in. During her stay, mum always complimented the staff on their politeness, the chefs on the good quality and tasty meals and the laundry girls on the softness and lovely smell of her nightdresses. Not only did the staff make sure that she was happy with her care, they continually involved the family to make sure we were happy too.

I have no problem in recommending this Care home to those families concerned about leaving their loved ones to be cared for by strangers.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you so much for the lovely review. Your mum and your family will be sadly missed at Lancaster Grange. Please do keep in touch.

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Review from Mandie T (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience
The staff and activities staff can't do enough for my Dad.
They give 110% and more.
My Dad has gone from a frightened, vulnerable gentleman suffering from Vascular Dementia and Alzheimer's to a happy fun-loving man enjoying a quality of life that this cruel illness is slowly taking away from him.

I can't thank the Lancaster Grange staff enough.

Reply from Mungwaluku Mupatu, GM at Barchester Lancaster Grange Care Home

Thanks a lot for your review and I'm so glad to see your father enjoying life at the home. At Lancaster we aim to ensure that residents living in the home continue to have a good lifestyle and enjoy taking part in activities that are meaningful.

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Review from Terence T (Son of Resident) published on 20 July 2018 Submitted via Website
Overall Experience
My ailing 90 year old father has just spent 10 days in respite care at Lancaster Grange care home. The quality of care received has been of the highest standard. It was his first time in a care home and the sensitivity and compassion with which all staff treated him was exemplary.
Equally the management of his various physical problems was of the highest professional standards. It is an open and friendly care home in which Managers and staff are responsive to individuals. Certainly, my father's individual needs were catered for and he was treated with the utmost respect and dignity. The kindness of managers and staff was apparent throughout his stay.

Since returning home he has continually been talking about his 'wonderful' experience at Lancaster Grange, ranging from the 'fantastic' day and night staff to the 'amazing' quality of food. The admission process by the deputy manager was sensitively managed and clearly helped to make my fathers stay such a success.

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Review from Joanna D (Daughter of Resident) published on 9 July 2018 Submitted via Website
Overall Experience
My mum went into Lancaster Grange as a residential resident. She was far more poorly than anyone knew. Her condition rapidly deteriorated. The staff here were amazing! They called the GP / District Nurses regularly and rapidly. The treatment they gave her was well over and above that expected of "residential" care and I don't believe that she would have had more attentive care in a hospice setting. She was treated with dignity throughout.
The staff were so attentive from the moment we arrived. They were also fantastic to myself and the family. They made us comfortable at all hours, made us lunches, drinks etc. The food here was top class and we were grateful of plastic jugs and cups as mum could not lift heavy objects.

All the staff were excellent - the staff that we had most contact with deserve a mention for their kindness and professionalism. These individuals made a very sad time in our life easier with their support.

Reply from Mungwaluku Mupatu, GM at Barchester Lancaster Grange Care Home

Thank you very much for your feedback which will be shared with the rest of the team. The staff at Lancaster Grange aim to provide the best care possible. You are very welcome to come back to the home to visit whenever it is convenient for you.

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Review from J H (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience
Overall I am very happy with the care my mother receives.
There have been some issues over the past 11 months, but these have always been satisfactorily resolved.

The staff and management are good and approachable, but I do feel a better staff/resident ratio would improve waiting times for toileting and those residents who require help with eating/drinking.

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Review from Desmond P (Son-in-law of Resident) published on 4 June 2018 Submitted via Postal Card
Overall Experience

Very content here and looking forward to my rest break.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Thank you very much for your lovely review. We are pleased you enjoyed your stay and look forward to seeing you soon.

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Review from D B (Respite Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience

Very Good!

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Many thanks for your lovely review.

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Review from Julia P (Daughter of Resident) published on 16 January 2018 Submitted via Postal Card
Overall Experience

A house fire on the 27th of December meant I need to find a safe and comfortable place for my 94-year-old father. Lancaster Grange went out of their way to take him in, for which I will always be grateful! It is beautiful to look at and very comfortable, lots of activities if wanted. Food is 5*! On the downside, in the week my dad was there he was not offered a shower or shaved (or helped to shave) so I feel the personal care is lacking.

Reply from mupatu mungwaluku, General Manager at Barchester Lancaster Grange Care Home

Thank you very much for taking time to complete the review. Staff at Lancaster Grange are trained to provide dignified and person-centred care to the residents and I'm really sorry to learn about some aspects of your father's care that you were not pleased with. We will review these concerns with staff who supported your father during the week he spent with us and draw lessons as necessary.

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Review from S B (Daughter of Resident) published on 21 December 2017 Submitted via Postal Card
Overall Experience

A lovely environment with attentive carers who are also professional. It's clean, light and airy, the food is good and the activity programme and coordinators are great.

Reply from Tracy Johnston, Regional Director at Barchester Lancaster Grange Care Home

Many thanks for taking the time to review our home on Carehome.co.uk - we appreciated your feedback.

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Review from K D (Daughter of Resident) published on 6 December 2017 Submitted via Postal Card
Overall Experience

Mum has been in Lancaster Grange most of this year and has settled in very well, mainly due to the caring nature of all the staff. Everyone is really kind.

The activities programme is outstanding. I cannot praise the activity staff enough. There is always stimulation. The food is good, if a little uninteresting to a younger palate but mum enjoys it.

We would like mum to have more assistance with bathing (she is resisting this) but the staff are working on it.

We would like the management to be more visible.

Overall, we are very happy with the home.

Reply from Brent Grantham - Rae, Home Administrator at Barchester Lancaster Grange Care Home

Many thanks for you lovely review, we take much pride in our Activities within the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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News (3) & Events (3)

News
  • 02 Aug 2026

    Our Memory Lane residents enjoyed a creative morning on their community, with games, reminiscing, and aqua painting today. Aqua painting is great fun !! Our residents love it, as it...

  • 02 Aug 2026

    We recently celebrated our wonderful friend and resident Bills, 101 Birthday, here at our CareHome Lancaster Grange ! Through a whole home approach, starting with a meaningful room visit, we...

  • 29 Jul 2026

    Wow!!! What a fantastic afternoon we had here at Lancaster Grange Care Home, celebrating yesterday ??’Cow Boy Day’??. Not a cow insight!! But like all westerns we had our very...

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Awards / Recognitions (15)

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