Barchester Lancaster Grange Care Home

Cross Lane, Fernwood, Newark-on-Trent NG24 3NH
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9.8 133 Reviews
  • Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1628

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Lancaster Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Charles Sadler (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Lancaster Grange Care Home Reviews (133)

Total of 133, showing 1-20
9.8

Barchester Lancaster Grange Care Home has a Review Score of 9.8 (9.794) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Lancaster Grange Care Home has 133 reviews.

Overall Experience

  • 101
  • 27
  • 4
  • 1
  • 0

Date Published

133
8
10
18
115

Review from K S (Respite Resident) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Immediately felt at home & relaxed. Warm welcome by staff in all roles
The room was homely & immaculate. The veggie food was good & constantly offered drinks. Help was there when needed
Wouldn't hesitate to go back

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your beautiful review, we simply loved having you in the home and I was pleased to see you making so many new friends in such a short time. You are always welcome back and thank you for your offer to come back and visit regularly

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Review from Janet R (Daughter of Resident) published on 12 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had 2 weeks respite care after my mum was admitted to hospital. This was his 2nd placement in Lancaster Grange. Once again I found the care given to my dad was very good. Many of the staff recognised my dad and their attitude towards him was professional, warm and friendly. During my visits I
found all levels of staff to be approachable and informative. I would have no hesitation in requesting more regular respite placements for my dad in Lancaster Grange with a view to full time care in the future if and when needed. Thank you all.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your very kind review, your father is a very lovely man and remains very popular here at Lancaster Grange. You are all most welcome back here anytime. Sincerely all the best

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Review from Sarah S (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in Lancaster Grange for a short time for end of life care. The team here are absolutely amazing. The care and compassion given not only to our mum, but to all our family when visiting was incredible. We are so pleased she came to stay here. We were with mum right until the end, nothing
was too much trouble. The home is very well maintained with beautiful gardens. I would not hesitate to recommend Lancaster Grange to anyone looking for a care home for a loved one.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

That is such a lovely review and we are so extremely grateful, your mum was very special and I wish she could have spent more time with us here as I know she was fitting right in.It was such a privilege to have her here with us and we sincerely send you and your wonderful family all the very best.

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Review from David W (Nephew of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since her arrival at Lancaster Grange my aunt has gained in strength, seems to be eating well and has a good relationship with the staff. I am satisfied that she is receiving good care.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you for your kind review, it means a lot to all staff to have your continued support for all the work they do. Wishing you and your lovely family all the best

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Review from George S (Husband of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As before, my wife has been a resident of Lancaster Grange Care Home. After treatment has been consistently of the highest standard. The staff all seem to be caring and act in a consistant way, recording every face to face encounter with my wife and recording their experience on digital handsets. The
room is always tidy and the beds and linens clean. I am kept really informed of my wife's condition, by face to face encounter on telephone by both senior dementia staff and doctors. The whole experience from entering the home to leaving leaves me totally satisfied that my wife is in the best possible place.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

As always we remain constantly grateful for all your support. You are as much a part of our lovely home as your wonderful wife.

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Review from L L (Daughter of Resident) published on 25 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am constantly amazing + delighted with the care patience and dedication the staff give give to my mother. She is well looked after + quite obviously loved. I could ask for no more.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review, you are both so kind and so involved in the home. I hope you all realise how special your loved one is to us here at Lancaster Grange.Sincerely all the very best to you both

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Review from Mary C (Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had extremely good help and care today today, 15th March, above and beyond, from 2 staff members in particular dealing with me in what was a unusual situation for me, they were kind and professional in what could have been stressful for me. I have thanked them personally but wished to pass on my experience.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

A wonderful review from a wonderful woman, like I said to you at the residents meeting this morning its SO lovely seeing you about the home so much every day now. I know these recent changes have had such a positive impact.Cant wait for summer when we will all be in the lovely gardens together

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Review from Janet A (Niece of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in Lancaster Grange for only 4 weeks before she sadly passed away. I cannot praise all the staff enough for their care of my aunt. They were all very helpful & couldn't do enough for her to keep her comfortable during her short stay.
We were kept informed all the time as to what was happening.
I would not hesitate to recommend Lancaster Grange to anyone

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your wonderful review, I do wish we had got to know you all much better and that your Wonderful Aunt would have been with us longer. Wishing you and your lovely family all the very best

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Review from Helen H (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Mum to residential care was a huge decision. Lancaster Grange stood out immediately in terms of attitude, ease of planning and listening to our needs. Mum, in spite of her devastation admitting she could no longer cope on her own and leaving her beloved home, has settled in beautifully. After
10 months, she feels Lancaster Grange is her home. The staff feel like family. There is a wonderful sense of community. As her family, I feel as much a part of Lancaster Grange as the residents and staff alike. Obviously, I'd like Mum to be living independently but Lancaster Grange comes a very close second.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review and we are extremely grateful. Your mother is a huge part of our lives here and now an even bigger part of mine as she's just two doors down. We all love her positivity and I can't wait to see her spending time in her garden area in the spring. Absolutely all the best.

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Review from Mary C (Respite Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to make a special mention to certain members of staff, they have gone way above expectations, being particularly helpful and reassuring. All the staff are very good and helpful.
Thank you.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review from such a wonderful person. Honestly, we love working here in your home and we are truly grateful for all the praise you kindly leave upon the staff. You have such a positive outlook on life and it's a joy to be around you.

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Review from Sally S (Goddaughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly caring home.
Nothing is too much bother.
Residents have entertainment every day.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Such a lovely review, thank you so much for kindly giving this feedback. We pride ourselves on what happens here and the activity team is right at the front of the fabulous support given.

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Review from Richard L (Son-in-law of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On Monday I had the pleasure of taking my favourite mother-in-law in her wheelchair for a visit to Fernwood park opposite the home. It was organised by the senior activities coordinator, assisted by members of staff (some who had come in to help on their day off!) and volunteers. What a great idea.
It made twelve residents very happy, especially as it included an ice cream! Thank you and well done.

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Review from Michaela F (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant from admin to care, to manager.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

What a review, you are such a lovely person and your mother equally so. You must be our most frequent visitor and I and the team on Clumber love to see you. Your mother and you are very popular here. Thank you for the lovely praise - Lancaster Grange.

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Review from Irene J (Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than satisfied with all the staff do for me.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for saying this, we love supporting you in your home here. Life wouldn't be the same without our daily catch-ups on my walk rounds. You are one of the world's trues gems. We are always here for anything you need - Lancaster Grange.

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Review from Susan D (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum feels very safe and secure here. All the staff go over and beyond to make sure all the residents are happy and feel loved.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your kind words, these are very much appreciated by the team here. We are very grateful for the kindness you show to all, including the activity team that you are so close to. Your mother, rightly so, is very dear to us, she is always very happy to see me on my walks around the home. She always makes me feel great about myself, who wouldn't want to hear the lovely words she always says?

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Review from V L (Wife of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barchester Lancaster Grange Care Home is a good care home. It is light, airy and cheerful. The staff are great, very hardworking and caring and the food is good too!

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you for leaving this review, we are most grateful, your husband and my namesake is, without doubt, one of the most colourful people in the home. I could waste days hearing about his incredible life. I am so grateful for all the life and management advice he continues to give me. The home wouldn't be the same without him.

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Review from Pat K (Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having now been a resident for three years and five months, I have to say the high standards have always been in evidence. What more can I say? I couldn't wish for more.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for such a lovely review, we love working with you in your home. You are full of such positive energy and this radiates to other residents and our staff team. Absolutely all the best - Lancaster Grange.

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Review from Fiona B (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Lancaster Grange in the Memory Lane community since January 2023. She continues to receive excellent care and enjoys the activities as much as her dementia permits. Staff are constantly patient, kind, and caring and Mum is settled and happy in the home.

Reply from Charles Sadler, Senior General Manager at Barchester Lancaster Grange Care Home

Thank you so much for your wonderful feedback, your mother is very dear to us and we are we absolutely love having her here in our home. All the best, Lancaster Grange.

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Review from Jean W (Respite Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Lancaster Grange Care Home excellent in all I could have wished for, care, food, cleanliness and kind and efficient staff. The manager is helpful to staff and patients. The activities are outstanding and amusing. Hairdressing is very accommodating. Housekeeping and maintenance, are perfect.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lancaster Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan H (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial visit to Lancaster Grange Care Home, everyone was very helpful and supportive. My mother needed respite care after a spell in the hospital and the care and support she received have enabled her full recovery, she is now able to return to her own home. She is now confident she can manage
with support from self. The staff have been wonderful and the range of activities available enable residents to mix together and have some fun. Would highly recommend Lancaster Grange Care Home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Lancaster Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Barchester Lancaster Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for Barchester Lancaster Grange Care Home is calculated as follows: ( (172 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lancaster Grange Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Charles

Charles Sadler

Job Title: General Manager

Joined: 2018

Hi, my name is Charles, and I am the General Manager here.


I have worked for Barchester since 2018. I have recently relocated from Wokingham with my wife and 3 children. Family and people are important to me and I have worked in healthcare since 1998, initially with the NHS, before moving to roles on a regional level with various learning disability charities, and more recently, other elderly care providers.


I think very highly of Barchester, and I have always admired our robust, organised and well-managed company, and have added Lancaster Grange's and my family feel to make our wonderful home a well-rounded environment.


You will struggle to find a more open and inclusive place for the most important people in all our lives to receive the care they deserve.


I look forward to welcoming you to our home.

Frequently Asked Questions about Barchester Lancaster Grange Care Home

What types of Care is Barchester Lancaster Grange Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Lancaster Grange Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Lancaster Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Lancaster Grange Care Home to the centre of Newark-on-Trent?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Lancaster Grange Care Home to verify any information. View our terms and conditions. Barchester Lancaster Grange Care Home has an Enhanced Service - more info.