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Barchester Lancaster Grange Care Home

Cross Lane, Fernwood, Newark-on-Trent, Nottinghamshire NG24 3NH
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Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent
Barchester Lancaster Grange Care Home, Newark-on-Trent

Barchester Lancaster Grange Care Home makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully...  

Care Provided by Barchester Lancaster Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,690N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Lancaster Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sally Tebbett (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Barchester Lancaster Grange Care Home Reviews (137)

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9.6

Barchester Lancaster Grange Care Home has a Review Score of 9.6 (9.587) out of 10, based on 15 reviews in the last 2 years. Over all time Barchester Lancaster Grange Care Home has 137 reviews.

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Showing 137 reviews matching selected criteria
Review from Iain B (Son of Resident) published on 11 March 2020 Submitted via Postal Card
Overall Experience
Although sadly mums stay at Lancaster Grange was brief, we cannot praise highly enough the support and care we got over that time. All offers of support were genuinely caring and we are glad that mum spent her final days here.

Thank you to everyone who supported us - you are a credit to the company.

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Review from C G (Daughter-in-law of Resident) published on 10 March 2020 Submitted via Postal Card
Overall Experience

Excellent home with amazing staff, nothing is too much trouble, always willing to help and offer advice, offering a wide range of menus at mealtimes, total inclusion in activities. So pleased we chose Lancaster Grange for Mum's respite stay.

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Review from E E (Respite Resident) published on 9 March 2020 Submitted via Postal Card
Overall Experience
I have enjoyed the week here (respite care).
I enjoyed the trips out. The food has been excellent.

Caring, friendly and very professional staff.

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Review from G L (Son of Resident) published on 14 February 2020 Submitted via Postal Card
Overall Experience

Outstanding care. Great management and facilities, including activities.

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Review from Helen B (Regular Volunteer) published on 10 February 2020 Submitted via Website
Overall Experience
I regularly visit Lancaster Grange as a volunteer with my Pets as Therapy (PAT) dog. All the staff from management down are extremely welcoming and friendly.

The resident's rooms and facilities are wonderful and the residents are provided with a homely environment with lots of activities regularly provided.

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Review from Jackie P (Daughter-in-law of Resident) published on 21 November 2019 Submitted via Website
Overall Experience

My mother-in-law had been in Lancaster Grange for the last 3 years. Sadly she passed away on Monday 4 November 2019 aged 92. During her stay, she was very well looked after and nothing was to much trouble for the staff. The care she was given right up to her passing was excellent and she enjoyed her time in her last few years living at Lancaster Grange and loved the food. She seemed very happy and settled would have her hair and nails done most weeks and when she was well enough, loved to go to the cafe for the activities and meet up with the residents. We, as a family, could not have asked for any better care and we thank you all.

Reply from Colleen Bennett, General Manager at Barchester Lancaster Grange Care Home

Thank you very much for your review. It was our pleasure to look after your mother-in-law. She is greatly missed.

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Review from J H (Resident / Service User) published on 27 September 2019 Submitted via Postal Card
Overall Experience
I am very comfortable in my room - meals are eaten in the dining room and I like to meet other people I know. I have always been a walker and was a county hockey player (Yorkshire in my youth).

My home is now on the South Coast - very different from Yorkshire - but sunshine in my old age.

Reply from Adam Moore, Operations Manager at Barchester Lancaster Grange Care Home

Thank you for your review. We are pleased you enjoy living at Lancaster Grange.

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Review from Barrie D (Son of Resident) published on 27 September 2019 Submitted via Website
Overall Experience

My mum entered Lancaster Grange in July 2018 following a short stay in another care home. Lancaster Grange had a warm and welcoming feel from the start and mum settled in very quickly. At that time I found the manager and almost all staff to be excellent, sadly over the last year overall standards have deteriorated, brought about by numerous changes in management and subsequent lack of leadership. This resulted in the CQC issuing a very bad report on Lancaster Grange. I have taken every opportunity during August to speak with staff about their feelings on the recent CQC report and what they see is happening to address the issues highlighted in the report. I am pleased to say the corner seems to have been turned, staff seem to hold the new manager and his style of leadership in high regard. All staff now seem much happier and dedicated to returning Lancaster Grange to its former good rating.

Reply from Adam Moore, Operations Manager at Barchester Lancaster Grange Care Home

Thank you for your feedback. We are pleased to hear that the home continues to move forward and that you have noticed the improvements in the home. Thank you for your support to the home and the staff.

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Review from Susan M (Daughter of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience

My dad was in Lancaster Grange for a few months and in that time, was treated extremely well. The staff went above and beyond and always listened to my concerns. I have made many friends in such a short time and will cherish the kindness given to us but of course, the respect they gave to Dad.

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Review from Jennifer C (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

Lancaster Grange has gone through many changes since y father arrived in February. Unfortunately, he arrived just as these changes were taking place. Even so, certain members of staff have really tried hard in making him be as comfortable as he can be. The new manager is trying her very best at uplifting the home, she has already made a difference, these can be seen in staff training and the extra care that has been provided. I am sure that in a very short time the home will regain the recognition it deserves.

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Review from Carol C (Daughter of Resident) published on 20 March 2019 Submitted via Website
Overall Experience

My mum has been resident for over a year now. Currently staffing has been cut. This shows in the basic residential care of the residents; beds unmade, no fresh water or filled water jugs, lack of incontinence pads. There appears to be unrest amongst staff, who I would like to say, on the whole, are excellent, but there are not enough of them. Reason for staff cuts - Brexit! Unbelievable!

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Review from Susan P (Friend of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience
A lot of patience has been shown to my friend in encouraging her to leave her room and socialise. This is now paying off and she is entering into the activities.

I am very pleased with the care shown to her and she has settled very well.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Many thanks for your kind review.

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Review from Andrew A (Friend of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

I have been impressed with the activities in progress on my last two visits. The visit by a preschool music group was clearly much appreciated by both the children and the residents. My friend is content and settled.

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Review from Carol B (Daughter of Resident) published on 17 December 2018 Submitted via Postal Card
Overall Experience

Staff welcoming in a pleasant, caring environment. Impressed by food menu and activities offered to residents. When approached, the staff are helpful, however, on some occasions, it is very hard to find any staff around.

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Review from Nigel R (Son of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience

On several occasions when we have visited mum she has been distressed. The smell of urine has been overpowering and her clothes have been soaking wet. My mum needs assistance to stand and is unable to use the toilet on her own. We have found the staff caring and friendly but lack of staff has meant the level of care is not acceptable. We would strongly recommend you review staffing levels.

Reply from Mungwaluku Mupatu, GM at Barchester Lancaster Grange Care Home

Thank you very much for your feedback and I'm sorry that you feel your mother is not receiving a good standard of care. The allocation of staff in the home is based on a live dependency tool that reflects residents care needs. As discussed with yourself following this review, please feel to bring to our attention any other concerns you might have with regards to your mother's care.

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Review from Beryl W (Respite Resident) published on 19 October 2018 Submitted via Postal Card
Overall Experience
Ideal location to recover from an operation. Treated with utmost care and consideration throughout my stay. The staff were delightful and every request was treated with empathy courtesy and a smile. My only complaint was the bed. Far too hard for me, my back and catheter needs. An extra 2 mattress were used but even then I found it hard to get comfortable and really never did get a good nights sleep. Would have stayed longer - except for the bed.
Food - excellent.

Staff - excellent.

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Review from Alison S (Daughter of Resident) published on 28 September 2018 Submitted via Website
Overall Experience

Lovely sized room with nice view. Mum was in for respite, and I don't know if that was a factor, but I found it hard to find a senior carer to speak to.

Reply from Brent Grantham-Rae, Administrator at Barchester Lancaster Grange Care Home

Many thanks for your review.

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Review from J B (Wife of Resident) published on 28 September 2018 Submitted via Postal Card
Overall Experience
All the staff have been most helpful and caring. There are many activities and outings including entertainers and performers.
It is most enjoyable to be greeted by all the staff.

Thank you Lancaster Grange Care Home.

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Review from Elaine H (Daughter of Resident) published on 26 September 2018 Submitted via Website
Overall Experience

It’s a very nice care home, spacious, light and airy and in attractive grounds. It offers a lot of activities and a nice coffee shop. The only downside to it is the cost, if you make use of all the facilities, then it’s more acceptable but if you don’t it is rather expensive.

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Review from F C (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
Overall Experience
My week stay at Lancaster Grange was just as happy as my stay last year. I admire the staff greatly and how they cope with the range of people they care for always willing to give help and assistance when needed.

My family can go on holiday in the knowledge I am happy and safe in the care of people at Lancaster Grange.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (3)

News
  • 02 Aug 2026

    Our Memory Lane residents enjoyed a creative morning on their community, with games, reminiscing, and aqua painting today. Aqua painting is great fun !! Our residents love it, as it...

  • 02 Aug 2026

    We recently celebrated our wonderful friend and resident Bills, 101 Birthday, here at our CareHome Lancaster Grange ! Through a whole home approach, starting with a meaningful room visit, we...

  • 29 Jul 2026

    Wow!!! What a fantastic afternoon we had here at Lancaster Grange Care Home, celebrating yesterday ??’Cow Boy Day’??. Not a cow insight!! But like all westerns we had our very...

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Awards / Recognitions (15)

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