Park View Care Home

Canterbury Street, Gillingham ME7 5AY
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10 44 Reviews
  • Park View Care Home, Gillingham
Park View Care Home in Medway has been purpose-built to offer care and support for up to 32 residents living with dementia.

The home is located in its own grounds adjacent to Gillingham Park and features a lift for those who are unable to manage stairs.

All rooms are equipped with en-suite facilities and are fitted with a nurse call system with some rooms containing pressure mats. Each room at the home has telephone and aerial points and a suite of furniture - one of which has a lockable facility should residents wish to secure personal belongings.

Located in the grounds of the home is 'Park View Suites' which contains eight bedsits, four of which are double rooms, ideal for residents who may have partners and may wish to share, while the other four are single beds.

Park View Suites has its own communal kitchenette and dining area where clients can eat together, and also a communal lounge where they can relax and socialise.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Debbie Yilmaz (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (36)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Park View welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Park View Care Home Reviews (44)

10

Park View Care Home has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years.
Over all time Park View Care Home has 44 reviews.

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Date Published
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Review from R T (Son of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Mum receives at Park View is superb. I feel the care staff really do care and go above what I expected. They treat my Mum with respect and pay such good attention to detail around her personal care and her day to day living. Management are always available and respond promptly to any queries
I have and the communal areas are well lit and clean.
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Review from W W (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think Park View is a very well run and welcoming care home. The staff are amazing and the level of care they give to my parents is second to none. The home is spotlessly clean and the food is good. I wouldn't hesitate in recommending Park View to anyone.
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Review from D H (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View provides an excellent service and has been caring for my mother extremely well. The staff are friendly and nothing is ever too much trouble. There is always a lovely choice of food and everywhere is clean and smells fresh.
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Review from G B (Son of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a great comfort knowing my father is being so well looked after at Park View. The staff are friendly, kind and respectful to him and others living at the care home. His room is beautifully decorated, furnished well and I was encouraged by the home manager to bring in personal items to make his
room feel more homely which I think has done him good. The activities staff do an amazing job in getting my father and others involved in the events put on and the meals served looks and smell appetising.
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Review from Shaun O (Son-in-law of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial visit my mother-in-law stated " I feel safe here" We felt that if there had been an available room at the time Mum would have moved in then. After only a few weeks the opportunity to move came up and with the expertise and support of the management and admin team a move was so easy
to complete. Mum has said that she is enjoying herself but may have to buy more clothes as the food is so good she will be putting on weight. I would recommend this home to anyone.
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Review from S L (Son of Resident) published on 2 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and management are all fantastic at Park View Care Home. They're very friendly, caring and respectful towards my mother. Every time I come to see her she looks happy and well dressed. The activity staff are amazing with her and all the other residents as there is always some sort of activity
taking place. I would highly recommend Park View.
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Review from M H (Son of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of all the staff at Park View care home. We as a family are always made to feel welcome and they have looked after my Mother exceptionally well. There are good activities put on from movie nights, puzzles, gardening, etc. and the variety of food is fantastic. Thank you all
for doing such an amazing job.
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Review from D P (Son of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View is an excellent care home with the staff and management being very kind and caring. Whenever I see the staff interact with my mother I can see they treat her with dignity and respect, the home is well-kept and clean. I wouldn't hesitate in recommending Park View.
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Review from M T (Son of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View is a well-run care home with committed and caring staff. When I visit my mother her room is clean and organised and she is always well dressed. The home is airy, has good food and regular activities. Should I need to speak to someone regarding my mother's care there is always someone around.
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Review from N W (Son of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother has been at Park View I have noticed great progress in her day-to-day well-being. The staff are patient with her and don’t rush her when providing care and when I visit she is always clean and well dressed. My mother is a very active person and loves taking part in the activities put
on and there is a lovely garden area with raised flower beds which she enjoys spending time in.
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Review from J D (Son of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been very happy since moving into Park View. She struggled with day-to-day living on her own at home and since making the move into Park View she seems much happier, less stressed and in better health. The staff are very caring and they put on regular activities and events for my mum and
others to take part in.
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Review from C W (Son of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to find and place my dad in a care home was one of the hardest things I’ve ever had to do. I looked at several care homes before choosing Park View. The home is clean and tidy and there is plenty of outdoor space where residents can go out into. I have found the staff to be friendly and should
I have any queries about my dad's care I am able to discuss these with the manager.
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Review from T K (Son of Resident) published on 13 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's stay at Park View, I have found the staff to be genuinely kind and caring. The home is kept spotless, the food smells lovely, and the activities staff do a fantastic job in keeping residents engaged and stimulated.
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Review from K S (Son of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has received nothing but professional care and support from the staff at Park View Care Home with there being staff on hand 24 hours a day. There are daily activities which take place and that my mum enjoys taking part in as well as outside entertainers who come into the care home. Park View
also caters for my mum's dietary requirements and her room is kept neat and tidy.
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Review from W B (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View Care Home is a fantastic care home with it being modern, well kept and clean. My father has dementia and requires a high level of care, however the staff are really patient and care for him so well which is evident when I visit. Would highly recommend this care home for anyone looking for
a place for a loved one.
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Review from G B (Son of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park View Care Home has provided incredible, compassionate care towards my mother, the staff really do go the extra mile. I have every confidence in the staff from the carers, housekeepers and management that when I leave from seeing her that she is in safe hands. Her room is nicely decorated and well-furnished
with other facilities within the care home being kept and maintained to a good modern standard. I would highly recommend Park View.
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Review from R H (Daughter of Resident) published on 4 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All things considered, I am very happy with the care my mum is getting at Park View. It's never an easy thing when a loved one has to go into care, however during my mum's time at Park View, I have found the staff to be honest and exceptionally caring towards my mum. When I visit her, Park View has
always been clean and tidy and the food served at meal times looks appetising.
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Review from C W (Son of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start of my search for looking for a care home for my dad, I have never regretted choosing Park View. They have been professional at all times, viewing the home was straightforward, any questions I had were answered and it is clear that the care and wellbeing of the residents is their number
one priority as when I visit my dad from his appearance alone can tell he is being well cared for. The food is good with Park View doing its best to accommodate my dad's likes and have always found Park View to be clean.
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Review from T F (Son of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t applaud the management and staff at Park View care home enough for the work they do. They have been looking after my dad for some time now and I can safely say they have been doing a superb job caring for him. They have treated him with dignity and respect and whenever I visit him he’s well
presented and they encourage him to partake in activities to keep active. If ever I have any questions about my dad the manager is always at the end of the phone to speak to me. Thank you all for the work you do.
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Review from Stephen L (Son of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother receives a very high standard of care at Park View Care Home with the staff being very committed and providing very person-centred care. Her room is bright, spacious and well furnished. The food is lovely with there being a choice of meals to choose from and the manager is very approachable
and helpful with any questions I have about my mother care.
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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Park View Care Home is calculated as follows: ( (150 Excellents x 5) + (6 Goods x 4) ) ÷ 156 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Park View Care Home

What types of Care is Park View Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park View Care Home have?

There are 36 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Park View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park View Care Home to the centre of Gillingham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Care Home to verify any information. View our terms and conditions. Park View Care Home has an Enhanced Service - more info.