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Park View Care Home

Canterbury Street, Gillingham, Kent ME7 5AY
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The staff are all lovely and I can see they like and respect her and give her the care that she needDeirdre P(Daughter of Resident/Service User)
Park View Care Home, Gillingham
The staff at Park View are kind, caring, patient and nothing is ever too much troubleFreddy(Son of Resident/Service User)
Park View Care Home, Gillingham
I would highly recommend this homeLesley A(Daughter of Resident/Service User)
Park View Care Home, Gillingham

Park View Care Home in Medway has been purpose-built to offer care and support for up to 32 residents living with dementia.

The home is located in its own grounds adjacent to Gillingham Park and features a lift for those who are unable to manage stairs.

All rooms are equipped with en-suite facilities and are fitted with a nurse call system with some rooms containing pressure mats. Each room at...  

Care Provided by Park View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200N/A
Residential Dementia CareFrom £1,200N/A

Contact Park View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Debbie Yilmaz (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (36)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Park View welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Park View Care Home Reviews (51)

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9.9

Park View Care Home has a Review Score of 9.9 (9.858) out of 10, based on 16 reviews in the last 2 years. Over all time Park View Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from T K (Son of Resident) published on 13 October 2023 Submitted via Website
Overall Experience

During my mother's stay at Park View, I have found the staff to be genuinely kind and caring. The home is kept spotless, the food smells lovely, and the activities staff do a fantastic job in keeping residents engaged and stimulated.

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Review from K S (Son of Resident) published on 11 July 2023 Submitted via Website
Overall Experience

My mum has received nothing but professional care and support from the staff at Park View Care Home with there being staff on hand 24 hours a day. There are daily activities which take place and that my mum enjoys taking part in as well as outside entertainers who come into the care home. Park View also caters for my mum's dietary requirements and her room is kept neat and tidy.

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Review from W B (Daughter of Resident) published on 30 May 2023 Submitted via Website
Overall Experience

Park View Care Home is a fantastic care home with it being modern, well kept and clean. My father has dementia and requires a high level of care, however the staff are really patient and care for him so well which is evident when I visit. Would highly recommend this care home for anyone looking for a place for a loved one.

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Review from G B (Son of Resident) published on 23 February 2023 Submitted via Website
Overall Experience

Park View Care Home has provided incredible, compassionate care towards my mother, the staff really do go the extra mile. I have every confidence in the staff from the carers, housekeepers and management that when I leave from seeing her that she is in safe hands. Her room is nicely decorated and well-furnished with other facilities within the care home being kept and maintained to a good modern standard. I would highly recommend Park View.

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Review from R H (Daughter of Resident) published on 4 January 2023 Submitted via Website
Overall Experience

All things considered, I am very happy with the care my mum is getting at Park View. It's never an easy thing when a loved one has to go into care, however during my mum's time at Park View, I have found the staff to be honest and exceptionally caring towards my mum. When I visit her, Park View has always been clean and tidy and the food served at meal times looks appetising.

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Review from T F (Son of Resident) published on 21 March 2022 Submitted via Website
Overall Experience

I can’t applaud the management and staff at Park View care home enough for the work they do. They have been looking after my dad for some time now and I can safely say they have been doing a superb job caring for him. They have treated him with dignity and respect and whenever I visit him he’s well presented and they encourage him to partake in activities to keep active. If ever I have any questions about my dad the manager is always at the end of the phone to speak to me. Thank you all for the work you do.

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Review from Stephen L (Son of Resident) published on 17 January 2022 Submitted via Website
Overall Experience

My mother receives a very high standard of care at Park View Care Home with the staff being very committed and providing very person-centred care. Her room is bright, spacious and well furnished. The food is lovely with there being a choice of meals to choose from and the manager is very approachable and helpful with any questions I have about my mother care.

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Review from B P (Son of Resident) published on 15 November 2021 Submitted via Website
Overall Experience

My mum has settled in very well at Park View, every member of staff I’ve met has been kind and professional with nothing ever being too much trouble. The service they deliver is fantastic with there being good food, a clean environment and lovely facilities. I’d have no hesitation recommending Park View to anyone who is looking for a care home for a loved one.

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Review from Louise R (Daughter of Resident) published on 6 October 2021 Submitted via Website
Overall Experience

The staff have been excellent looking after Mum. They are friendly and caring and a lot of the staff have been there a long time so know my mum and the residents very well. The staff who do activities and entertainment are dedicated and enthusiastic with there always being something going on at Park View. My mum likes the food and her room is very pleasant.

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Review from Anne C (Daughter-in-law of Resident) published on 27 May 2021 Submitted via Website
Overall Experience

Mum joined the care home in December 2020. Since this day the care she has received has been outstanding. Every single member of the Park View Care Home takes time to acknowledge you when you visit and demonstrate their care, respect and total understanding of mum when we see them with her. We are looking forward to the day when we can go inside the home as sadly Mum entered when the Covid lockdown was in place. We have been kept fully informed of her well-being and the team are more than happy to discuss any questions or concerns we have. Arrangements for visiting are clear and are organised in a way that ensures Mum and everyone else is safe. Thank you to the manager for your outstanding professionalism and to all the team for the outstanding care they give.

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Review from Gillian M (Daughter-in-law of Resident) published on 12 May 2021 Submitted via Website
Overall Experience

My mother-in-law has been a resident for nearly six months and I have nothing but praise for this home. She is so happy there and nothing is too much trouble for the staff. The managers are always there for advice and help. Thanks to everyone at Park View.

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Review from Susan E (Daughter of Resident) published on 5 April 2021 Submitted via Website
Overall Experience

From day one, Mother was made to feel welcome and we were made aware that we could contact them at any time to discuss any concerns. Mother is now well-settled and happy and we now have no concerns about her well-being. Unfortunately due to the pandemic, we haven’t been able to visit for some months, but we have been kept up-to-date on how Mother is doing and recently enjoyed a video chat with her. We look forward to visiting when we are able, not only to see Mother but also to personally thank everyone for their commitment to keeping everyone safe and well cared for.

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Review from Karen S (Daughter of Resident) published on 5 April 2021 Submitted via Website
Overall Experience

My mother-in-law has been living at Park View for almost two years. I am extremely happy with every aspect of care. The staff are always kind and supportive. They have all gone over and above in these last 12 months and I am extremely grateful to every one of them. I receive weekly updates from the home which has been of great comfort too.

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Review from Dean C (Son of Resident) published on 22 March 2021 Submitted via Website
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The team at Park View have been amazing in these very difficult circumstances, they have kept us informed about Mum and when we call they answer any questions we have. When possible they have arranged window visits and we look forward to actually meeting the team, without masks in the very near future! Well done to the manager and the rest of the care home team.

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Review from Patrick H (Son of Resident) published on 16 March 2021 Submitted via Website
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When I speak to my mum on video calls she seems happy and well looked after. The manager is always available to chat and informs me about how my mum is getting on. I’d prefer to visit her in person, however, due to the current pandemic I haven’t been able to. I can’t express my gratitude enough to the staff at Park View for the over and above work they do and for their commitment during this pandemic to keeping my mum and everyone else safe and look forward that in the near future visiting the home personally to thank the staff personally for all they have done.

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Review from D F (Son of Resident) published on 8 February 2021 Submitted via Website
Overall Experience

I feel very fortunate to have my dad at Park View. It is a lovely home with incredible staff. The kindness, patience and care shown by the staff are so commendable. Since day one of my dad being there, Park View have filled me with confidence in the knowledge he is being so well cared for. My dad benefits and enjoys the daily activities that the activities staff arrange and I've always found the home to be warm, clean and tidy.

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Review from Jeremy P (Son of Resident) published on 8 January 2021 Submitted via Website
Overall Experience

I am happy with the level of care my dad is getting. Since he moved into Park View the staff have looked after him incredibly well and have kept me informed on how he is doing every step of the way and have been amazing throughout this pandemic. My dad enjoys the food served and his room is nice. I am truly grateful to them for the work they do.

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Review from Andrew N (Son of Resident) published on 15 December 2020 Submitted via Website
Overall Experience

Park View Care Home is an amazing place where the manager and her staff go above and beyond to look after people. They have provided great care to my mum making sure she is safe and happy during these uncertain times. When I have visited I found everyone very welcoming and my mum and the other residents treated with dignity. The home is clean, food tasty and the entertainment and activities are enjoyed by those taking part. I can’t express my gratitude enough for the work they do. Thank you all.

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Review from T S (Daughter of Resident) published on 27 October 2020 Submitted via Website
Overall Experience

Park View’s staff have all been truly wonderful and caring to my mum. All of the staff have shown great respect, care, kindness and love towards her. Not only do they show their care for residents, but they have also been very supportive of me and my family. The atmosphere of the home is pleasant, calm and it has an inviting feel. The home is kept spotlessly clean and the garden is beautifully kept.

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Review from Noreen M (Daughter of Resident) published on 30 July 2020 Submitted via Website
Overall Experience

My dad spent the last 3 years of his life here, the care he got was second to none, Dad felt loved and safe and the staff are lovely. My sisters and I looked at the staff as extended family, we will be eternally grateful to each and every one of them that cared for our dad. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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