Park View Care Home

Canterbury Street, Gillingham ME7 5AY
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10 44 Reviews
  • Park View Care Home, Gillingham
Park View Care Home in Medway has been purpose-built to offer care and support for up to 32 residents living with dementia.

The home is located in its own grounds adjacent to Gillingham Park and features a lift for those who are unable to manage stairs.

All rooms are equipped with en-suite facilities and are fitted with a nurse call system with some rooms containing pressure mats. Each room at the home has telephone and aerial points and a suite of furniture - one of which has a lockable facility should residents wish to secure personal belongings.

Located in the grounds of the home is 'Park View Suites' which contains eight bedsits, four of which are double rooms, ideal for residents who may have partners and may wish to share, while the other four are single beds.

Park View Suites has its own communal kitchenette and dining area where clients can eat together, and also a communal lounge where they can relax and socialise.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Debbie Yilmaz (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (36)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Park View welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Park View Care Home Reviews (44)

10

Park View Care Home has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years.
Over all time Park View Care Home has 44 reviews.

Overall Experience
  • 43
  • 1
  • 0
  • 0
  • 0
Date Published
  • 44
  • 4
  • 7
  • 13
  • 31
Reviewer Connection to Park View Care Home
  • 23
  • 15
  • 2
  • 2
  • 1
  • 1
Total of 44, showing 41-44
Review from Lesley A (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this home. Dad wasn't being cared for properly at his old home. We moved him here in June 2018 and he is so much happier, can see the difference in him. Always clean clothes, always cleaned. Hair cut and the staff are so lovely and friendly, always ring if a problem or need
to ask questions. I am happy Dad is in this home and is so happy here loved by all the staff. I feel I can trust them no matter what.
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Review from M W (Nephew of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident since July 2014. She went there with my mother who has since passed away.
I have nothing but praise for Park view. Everything is clean, staff are friendly and very efficient and food is very good.
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Review from L F (Daughter of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Park View have made my dad feel happy and safe. They all have made us feel happy and they care for Dad wonderfully. Nothing but praise for all their hard work.
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Review from Ruth B (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the new manager has taken over the management of Park View Care Home, she has brought in new and fresh ideas. Any outstanding maintenance issues I raised with her, were dealt with by the next day.
The staff are a happy bunch and very professional in their care of dementia patients.
The home
is clean and tidy with a good risk assessment in place, my mother is very contented, happy and well cared for.
I can highly recommend Park View Care Home.
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  • Treated with Dignity
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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.962 for Park View Care Home is calculated as follows: ( (150 Excellents x 5) + (6 Goods x 4) ) ÷ 156 Ratings = 4.962
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

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