New Spring Lodge

1166-1168 London Road, Alvaston, Derby DE24 8QG
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8.2 3 Reviews
  • New Spring Lodge, Derby
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 17 Service Users

Primary Care Categories

  • Mental Health Condition
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Lisa Cummins (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (17)

Visiting

  • All visitors are welcome.


    Visitor will be asked to sign in when they arrive at new spring lodge.


    Please contact the home for latest updates on visiting due to COVID 19.

Parking

  • There is designated parking located at the front of the building.

Are you the Owner/Manager of New Spring Lodge? View your Advertising Options

New Spring Lodge Reviews (3)

8.2

New Spring Lodge has a Review Score of 8.2 (8.211) out of 10, based on 1 reviews in the last 2 years.
Over all time New Spring Lodge has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 1
  • 2
Reviewer Connection to New Spring Lodge
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from J B (Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
New Spring Lodge was a safe place to live. I had my own room, which was lovely decorated for my arrival. It was clean and tidy. New Spring Lodge staff were amazing to me, they gave me confidence and showed they all supported me how I would have wanted. I am a real handful at times, but they never throw
it back in my face and would talk through my behavior with me, so I could see what others saw. The place was a brilliant stopgap, preparing me for independent living. Every aspect of my future care was thought out to where best for me to live, finances, and realistic hurdles I would have to face. Well managed, a chance to help prepare dinner for other residents, which in turn helped me to cook for myself once I left. New Spring Lodge staff do care. I'm now living on my own in an apartment out of Derby. I'm always welcome back with open arms. Great staff and management well led and run. I look back with fond memories.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Mother of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a mother of a resident, I have found it a most welcoming a family home you could wish for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara N (Respite Resident) published on 7 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I suffer from BPD emotional with a hoarding disorder. When I came, I lived by myself apart from my beautiful cat, it was a struggle to get anything done, as I also suffer from quite severe arthritis, especially in my knees. My family and friends were all stuck in lockdown because of some of the health
conditions that they had. I tried to get to the shops at least once a day and always made sure my cat was fed and well looked after. Myself on the other hand just went downhill, I stopped eating, washing, tidying and let myself get in a serious mess, it was like being at the bottom of a great big hole and there was no way out. Then someone rang social services to cut a story short. I ended up in New Spring Lodge, under the care of the manager and her amazing staff. They taught me how to look after myself again, how to maintain a tidy home, the food is indescribable. It was above delicious, cooked in very clean conditions and good-sized portions as well. I stayed there for 3 weeks. Wonderful experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.211)

Overview of Review Score

The Review Score of 8.2 (8.211) out of 10 for New Spring Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for New Spring Lodge is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.294 Points relating to the number of positive Reviews for New Spring Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 1 Positive Reviews ÷ 3.4 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about New Spring Lodge

What types of Care is New Spring Lodge registered for?

Mental Health Condition, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Spring Lodge have?

There are 17 Single Rooms.

What are the Facilities & Services at New Spring Lodge?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is New Spring Lodge to the centre of Derby?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Spring Lodge to verify any information. View our terms and conditions. New Spring Lodge has an Basic Service - more info.