340 Preston Road, Harrow HA3 0QH
Group: Abilities Development Ltd
Person in charge: Karen May (Manager)
Local Authority / Social Services: London Borough of Brent Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 3 Service Users
Registered Care Categories*: Eating Disorders • Learning Disability • Physical Disability • Sensory Impairment • Younger Adults
Single Rooms: 3
Latest Care Quality Commission* Report on Abilities Development Ltd: click here
Abilities Development Ltd has a Review Score of 1 (1.000)
The Review Score of 1 (maximum of 10) for Abilities Development Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abilities Development Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 1 for Abilities Development Ltd is calculated as follows: ( (12 Very Poors x 1) ) ÷ 12 Ratings = 1
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Abilities Development Ltd is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 0.6 positive Reviews (3 registered maximum number of service users ÷ 5). 0 Reviews ÷ 0.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Claudette J (Great-Nephew of Resident) on Tuesday 14 February 2017. Relates to February 2017.
I contacted them and we spoke to a staff member. He was very rude and eventually told us to go to another home which we now have. My husband also spoke to another staff member that was also too rude. What do do? Go to other place. Shame. The Manager was more helpful, but afraid it's too late.
How likely would you be to recommend Abilities Development Ltd? Extremely Unlikely
Overall Standard: Very Poor
Facilities: Very Poor
Care / Support: Very Poor
Cleanliness: Very Poor
Treated with Dignity: Very Poor
Food & Drink: Very Poor
Staff: Very Poor
Activities: Very Poor
Management: Very Poor
Safety / Security: Very Poor
Rooms: Very Poor
Value for Money: Very Poor
There are currently no awards/recognitions posted yet for Abilities Development Ltd
There are currently no Care Home Idol entrants who have performed at Abilities Development Ltd