






Avocet House Care Home in Boston offers person-centred care for people with residential, respite and palliative care needs and to people living with dementia.
It is located within the new Quadrant development just off the A16, a short drive from the town itself. The purpose-built, 66-bed home is carefully designed with the residents at the forefront. Bedrooms are spacious and bright and residents are encouraged to personalise them for a homely...
Care Provided by Avocet House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Avocet House fees are inclusive and include the hairdressers, chiropody and newspapers in addition to care and hospitality
The price(s) shown are provided by the care home. Contact Avocet House Care Home for full pricing details and T&Cs.
Contact Avocet House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Tanglewood Care Homes
- Private Owned
Person in charge
- Tracey Klue (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Number of floors: 3
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (64)
Visiting
- In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.
Parking
- Parking is available at Avocet House.
Avocet House Care Home Reviews (78)
Avocet House Care Home has a Review Score of 9.2 (9.204) out of 10, based on 8 reviews in the last 2 years.
Over all time Avocet House Care Home has 78 reviews.
The staff are wonderful and I never feel concerned about leaving my father.
I feel assured he is in a caring and safe environment.
Thank you.
Thank you for your review, our team work incredibly hard to provide exceptional care for all of our residents. We are so pleased you are happy with the standard of care provided for your loved one, we look forward to sharing this review with the team and seeing you in the home again soon.
My grandfather has been living at Avocet House since February. The home has a real friendly atmosphere and this definitely shows when you walk into the home. The staff are great at their jobs and made my grandfather welcome and settled when he moved in. There is an open-door policy with regards to speaking to the management team and you are always made to feel welcome. The food looks very appetising and gets my grandfather's approval and the homemade cakes are delicious. My grandfather is very happy and as a family, we know we made the right decision in choosing Avocet House.
Thank you very much for taking the time to write Avocet House a review. We think its important to have a open door policy and open honest communication between management, residents and their loved ones. We are so pleased your loved one has settled so well with us and look forward to seeing you in the home again soon.
My only issue would be the staff numbers seem to have dwindled since first opening, however I don't feel it is a major issue with the level of care although bell wait times seem to have increased as well as waiting at the door.
Thank you so much for sharing a wonderful review for Avocet House. We really appreciate all of the feedback and are pleased your loved one has improved so drastically since coming to live with us. We do take all feedback into consideration and the home manager would welcome the opportunity to...
My wife and I stayed after my operation as my wife has Alzheimer's and I care for her. We stayed almost two weeks. The home is immaculately furnished and the interior decorated and furnished. The rooms are large with TV etc. with plenty of robes and drawers and cupboard plus the fridge, ideal in July. Lovely shower room. Dining on your own floor plus room service. Lovely gardens to walk around. Adequate meals for older people and those not well. The courteous and friendly staff at all times. Night call system. Nothing is too much trouble. Staff work hard and appear short-staffed at times. All in all, excellent and would come here again.
Thank you very much for your lovely review. Our team work exceptionally hard to provide the highest levels of care, we look forward to sharing your review with them.
Mum has lived here since May 2021 and is happy and content at the home. The main thing is that she feels safe and looked after as she is registered blind and her sight has deteriorated since residing here. The staff are excellent with Mum's needs and the overall care in the home is excellent. Great staff, atmosphere and social events.
Thank you for taking the time to leave us a review. It means so much to the team to receive positive feedback and we look forward to sharing this with them. We are so pleased Mum is happy and content in Avocet House.
Upon reaching the threshold to apply for county funding, and despite a promise made in August 2022 that we would not have to pay top-ups as he had been there for so long paying full fees, I was expected to pay a weekly top-up of £523, which I could not pay. I found an alternative care home for him. The day we moved him Avocet House refused to give us any paperwork (eg MAR chart, Respect form) quoting GDPR.
In the bag of medications handed over, there were numerous items dispensed in 2021, which he was no longer taking. The staff at the new care home spent ages on the phone with the GP surgery sorting out what he should (and shouldn't) be taking, and when.
We are saddened to read your review. We take all feedback very seriously and we would of course have acted immediately had you have raised these concerns to us. We would be more than happy to meet to discuss the content of your review which would enable us to respond more comprehensively to you. Please kindly let us know if you would like to meet at a date and time that is convenient to you.
Thank you for all you do.
Thank you so much for such a wonderful review. We are so pleased your loved one's health and welfare have improved and that your mum is happy with us. I look forward to sharing your review with the team.
Surely this speaks volumes from a very within and sound-minded individual.
The only concern of late is the shortage of staff.
Thank you for your lovely review of Avocet House. We are disappointed you feel there has not been enough staff. The Home Manager is always available and would welcome the opportunity to discuss this with you.
Staff always welcoming since Dec 2022, Mum came in for respite as I was so poorly and couldn't travel to Cleethorpes any more. Mum had Xmas with us and then went downhill afterwards. After being in the care home she came back to her normal self. Then had a couple of falls and a water infection. The staff could not have done any more for her. Their responses were 100% at all times. Hope she comes out of the hospital shortly as the care home is excellent and value for money. Thank you.
Thank you for your review of Avocet House. We are pleased you have found the care to be so beneficial for your lovely mum. We wish her a speedy recovery and look forward to her return to the home.
Avocet House is a fantastic care home that can't do enough for my dad who has dementia. It is really clean, he is well catered for with food and constant care, he has everything he needs. The staff are fantastic. They understand his needs as much as is possible. They are at the end of a phone and can adapt to his ever-changing requirements. It is a fantastic care home, that without their understanding and patience we, as a family, would have been lost. I have nothing but respect for how they help my dad. A highly rated care facility.
Thank you for your thoughtful review of Avocet House. We are delighted you are so happy with the care and facilities and that your dad has everything he needs at the home. I will pass your review on to the team at Avocet House who will be so pleased to read your lovely comments.
Although we would rather father was not in a home I am bound to say that Avocet is the next best thing to home. I would be more than happy to be a resident one day.
Thank you for your lovely review of Avocet House. We are delighted you have found the home to be the next best thing to home, it is a lovely care home with an amazing team. Thank you for entrusting us with the care of your father.
Lovely place - happy, warm environment with caring staff. Very clean and safe space. Comfortable rooms with a hotel feel with a luxury edge. Mum has been happy here and am so pleased to know Mum is in such a lovely place.
Thank you for your lovely review of Avocet House. We are delighted your mum is so happy at the home and that you have peace of mind knowing she is safe and well cared for.
Have been very happy with the care my partner has received over the last year. All staff are very helpful and caring to him and also his visitors.
Thank you very much for your lovely review of Avocet House, we are pleased your partner has settled into the home so well and that you are happy with the care provided. I will pass your comments on to the team who will be delighted.
Excellent.
Thank you for your lovely review of Avocet House. We are delighted you find the care and support to be excellent.
Very happy.
Thank you for your review of Avocet House - we are delighted you are very happy with the service.
What's not to like? The lucky residents have recently been lucky enough to have had a country and western singer, including wine, an activity day with skittles and hook a duck and most recently small animal petting. Great fun was had by all.
I was not happy with the care my father received during palliative care or the responses when this was brought to Avocet House's attention. Disappointed is an understatement for end-of-life care. Avocet House would not apologise in writing, only offer to meet us, then refused to correspond completely. Appalling in every respect.
We are extremely disappointed to read yet another review from the family of a service user who stayed at Avocet House in June 2021. The allegations of the reviewer were not brought to our attention at the time instead they were raised retrospectively. However, when such claims were made, we made...
Poor care received, many issues during my relative's care at Avocet House, sad and very disappointed, lack of respect for residents, and simple care procedures were not carried out. More care/time needs to be given to the residents, especially during palliative care.
We are extremely disappointed to read yet another review from the family of a service user who stayed at Avocet House in June 2021. The allegations of the reviewer were not brought to our attention at the time instead they were raised retrospectively. However, when such claims were made, we made...
Do not be fooled by its nice appearance. The care and respect for residents are what matters and that is not given here.
We are very disappointed to receive yet another negative review from the same family of a service user who stayed at Avocet House for four weeks over a year ago. The allegations of the reviewer were not brought to our attention at the time, instead, they were raised retrospectively. Despite...
I took my sister-in-law into Avocet House Care Home in December 2021. Since then she looks a lot happier and is very well cared for. She was 101 last week and was given a lovely day. Thanks to the wonderful staff who do a great job. The home itself is like a five-star hotel. They treat visitors in a lovely, friendly manner and are always on hand if you need them. Keep up the good work and thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Avocet House Care Home.
There are no upcoming events for Avocet House Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Tanglewood Care Homes
- 30 Jun 2021Recipient: Avocet House Care Home
Accreditations
There are no accreditations posted yet for Avocet House Care Home.
Meet the Team (5)

"I have worked in the care sector for over 28 years. I started my career as a carer and within three years I had worked my way up to be a manager. I am passionate about kind care and ensuring that our resident's health, happiness, and well-being are at the heart of everything we do."

“I wanted to work in care from a very young age and joined the sector as soon as I could. It was the best decision for me, I really enjoy being part of an industry that cares for people. Every day is different and brings something new. I meet the most amazing people and couldn’t be happier with my career at Avocet House.”

“My role, as Front of House Manager is to be warm, friendly and welcoming to everyone who comes through the doors, whether it is a relative, a nurse, the postman or the Directors! I love my job here and get on fantastically with everyone. Every day is different which I absolutely love!”

"I love my role as Senior Care Assistant. Being part of a team that genuinely cares means that every day is a pleasure. It also means that the culture of the home is kind and compassionate and that our residents are safe and cared for. Avocet House is a happy home, we have fun together and enjoy each other's company. I wouldn't want to do anything else."

"I get job satisfaction in providing a safe environment that enables our staff to perform efficiently. Better still, interact with our residents and their families in a very positive way. Not just by personalising their living space, but by taking every opportunity to involve them with my work, and also in my interests, like wildlife and current affairs. I do encourage residents to advise me with gardening matters! The happy and friendly atmosphere here at Avocet House makes this a really nice place to work."
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