Bramhall Manor Care Home

Hardy Drive, Bramhall, Stockport SK7 2BW
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9.7 93 Reviews
  • Bramhall Manor Care Home, Stockport
Bramhall Manor Care Home in Stockport in Greater Manchester offers compassionate residential, nursing, dementia, and respite care.

Families often gather in the lounge to share coffee, cake and conversation and there are plenty of social activities to take part in.

Residents can enjoy the garden, take trips out into the local community and have delicious meals.
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Care Provided by Bramhall Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1825
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,800 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Bramhall Manor Care Home to find out the exact price for your requirements.

Contact Bramhall Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Bramhall Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rowena Bolton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Bramhall Manor Care Home Reviews (93)

9.7

Bramhall Manor Care Home has a Review Score of 9.7 (9.686) out of 10, based on 25 reviews in the last 2 years.
Over all time Bramhall Manor Care Home has 93 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bramhall Manor Care Home
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Total of 93, showing 21-40
Review from Martyn W (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having joined you, following a hospital stay, my father was welcomed with total respect. The staff during his stay were polite, attentive and both Dad, as a resident, and myself, as a visitor, were always met with a smile and welcome whilst the food was not to his taste, it was excellent so a heartfelt
thank you to aiding him to his recovery. Keep up the fantastic work. Well done to the whole team, especially the second floor.
Reply from Rowena Bolton, Manager at Bramhall Manor Care Home
Thank you for your review. I am pleased that your father and you had a positive experience during his stay at Bramhall Manor. I will pass on your thanks to the team.
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Review from C M (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The ease of admission for us to get Mum in for respite care for a fortnight was first class.
Mum enjoyed the variety of food provided and the quality even though she had to leave a little bit.
The regular cups of tea/coffee and the friendliness of the staff providing it was amazing.
The cleanliness
of the entire place was first-class.
There was a concern that the medication wasn't administered in accordance with the prescription all the time.
The overall helpfulness and positive attitude of all the staff made Mum's stay relaxing, enjoyable, and therapeutic.
Reply from Rowena Bolton, Manager at Bramhall Manor Care Home
Thank you for your review and I am pleased your mum had a positive experience during her respite. However, I can reassure you that her medication was given as prescribed in accordance with the…read more
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Review from C B (Nephew of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After trying to care for my aunt in her warden-controlled flat, she was admitted to hospital. She was nearing the end of her life and was discharged to Bramhall Manor. She was very well taken care of, and it was a sense of great relief that we could see she was comfortable and peaceful and she died
as expected, after 3 and a half weeks as a nursing resident. The team was kind, compassionate, and supportive. Thank you.
Reply from Rowena Bolton, Manager at Bramhall Manor Care Home
Thank you for your review, I am sorry for the loss of your aunt. I will pass on your thanks to the team.
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Review from Brian M (Son-in-law of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The property was easy to find and the parking arrangement was excellent. The ladies at the front desk were very good at ensuring we would be able to attend and see. The room for my mother-in-law was convenient with a member of staff ensuring the room was clean. Breakfast was available and your resident
was pleased to enjoy what was available.
All in all, it is an impressive property.
Thank you for the work being undertaken.
Reply from Rowena Bolton, Manager at Bramhall Manor Care Home
Thank you so much for taking the time to review our home. I am pleased your mother-in-law enjoyed her stay with us.
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Review from Stephen J (Son of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hello... Bramhall Manor is a lovely place with some superb facilities and some lovely carers... The reception staff are very pleasant and helpful... The food is good and the Head of Hospitality iswise and of good character... However, may I be so bold as to suggest that an increase in the hourly rate
of pay for the wonderful, but often over-stretched hands-on carers, would be a wise and well overdue consideration... This would certainly help many of the care homes overcome the on-going staff shortages, which are so often heard about... You have to wonder what body of people it was who first decided that their hourly rate, should be set so close to the minimum living wage level... clearly, these people did not include any real-life hands-on carers!... All the best to you all... Cheers
Reply from Rowena Bolton, Manager at Bramhall Manor Care Home
Thank you for your kind words about the staff and the home, I will pass your comments onto them. I note your comment regarding staff pay and can assure you all staff are paid above the national living…read more
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Review from J D (Daughter of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness of everyone of your staff towards the family at the worst time was heartfelt and gratefully received. Your gentleness towards Mum, always treating her with dignity and respect meant so much to us all. We make deeply emotional friendships which are so fleeting when we experience the end
of life for a family member. We will remember all the staff at Bramhall Manor Care Centre for the support and care you provided to all the family.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experiences at Bramhall Manor. Your mum was a lovely lady and we were all privileged to care for her and to meet her lovely family
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Review from Victoria B (Niece of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say that the team, reception, carers, caterers, management continually go above and beyond to offer a fantastic service and care. The standards are second to none.
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Review from W J (Wife of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone really friendly and helpful, even when working under stress and pressure, they are very professional. Definitely made the correct choice when selecting the nursing home for my husband.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experience within Bramhall Manor Care Centre.
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Review from Simon F (Son of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Bramhall Manor Care Centre deserve the highest praise. Each team member, from the nurses to the caregivers, culinary team and administrative staff, displays a genuine passion for their work, treating every resident with the utmost respect, dignity, and empathy.
The facilities at Bramhall
Manor are exceptional. The rooms and common areas are beautifully decorated and the gardens are lovely.
Cleanliness and hygiene is excellent, ensuring a safe and pleasant environment for residents visitors. Bramhall Manor maintains excellent communication with families. Loved ones are kept informed and involved in the care of their family members.
I would sum up by saying that Bramhall Manor Care Home is an exemplar of how senior care should be. Knowing that my dad is looked after so well, gives me and my family great peace of mind. I would not hesitate in recommending Bramhall Manor.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experience within Bramhall Manor.
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Review from Ken L (Son of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the reception team to every member of staff involved in looking after our Dad - thank you so much for the superb care he has received.
Very early during Dad's stay we had peace of mind knowing that everyone genuinely cared about his well being. Dad was certainly looked after and comfortable, with
the staff going above and beyond each day, nothing was ever too much trouble.
Dad has passed away peacefully and was always proud to tell everyone 'this was his new home'. Staff enjoy working at Bramhall Manor, a very happy, friendly and professional environment.
Our family would definitely recommend the home to anyone - truly an amazing place.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experiences at Bramhall Manor. Your dad was a lovely gentleman and we were all privileged to care for him and to meet his lovely…read more
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Review from R W (Son of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Dad was admitted to BM with some complex needs after 3 weeks in hospital with the same needs. Within 5 days of arriving, he had a serious skin integrity issue caused by lack of prompt care. This issue severely limited the rehabilitation treatment the physios at The BlueBell were able to provide and
Dad's ability to recover.
The care home incorrectly called Dad's phone instead of the family contact number twice: once after Dad had a fall and again when he was discharged back to hospital. The home did not inform the family about the skin integrity issue until we asked.
Dad had a chest infection on admission to BM. We raised concerns that this was worsening but the promised checks had still not been carried out when we visited the next day. We had to insist on an out of hours Dr (the nurse wanted to wait til the next morning, despite a positive test for infection and the amount of time that had passed). The out of hours Dr immediately identified low oxygen levels and sent Dad to hospital.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you for taking the time to bring your experience to our attention. We are aware your concerns were dealt with at the time by ourselves and the relevant external authorities. Our aim is to…read more
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Review from C B (Friend of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very pleased with the care our friend received here in her last few months. Very welcoming, caring and attentive staff who kept us informed. Lovely room and facilities. Very happy with it all.
Reply from Helen Hartley, Home Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experience within Bramhall Manor.
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Review from Martin O (Son of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't speak highly enough of the care my dad received from all of the staff at Bramhall Manor.
He was treated with such amazing respect and dignity throughout his time there. The room he was in was so quiet and peaceful, also the lounge and gardens were so nice for all our family, on visits. We were
allowed access at all times to see and care for him. Special thanks to the manager and the head nurse and all the day-to-day carers, who helped us all the way, during a very difficult time. We could not have asked for more. Highly recommended.
Reply from Dawn Collett, Commissioning Director at Bramhall Manor Care Home
Thank you for taking the time to send this review, I will pass your kind words on to the team.
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Review from Elizabeth T (Respite Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The well-being team were excellent, as were the carers.
Reply from Rebecca Murphy, Manager at Bramhall Manor Care Home
Thank you for leaving a review for your experience at Bramhall Manor.
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Review from Diana H (Sister of Resident) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister spent 2 weeks in Bramhall Manor Care Centre receiving rehabilitation treatment and received excellent care and consideration during her stay. She said everyone was extremely kind, caring and helpful and couldn’t have treated her any better. Her husband and myself extend our very grateful thanks
to all the staff.
Reply from Dawn Collett, Commissioning Director at Bramhall Manor Care Home
Thank you for taking the time to write a review. I will pass your kind comments onto the staff and wish your sister well with her ongoing recovery.
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Review from Gill A (Daughter of Resident) published on 7 July 2022 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
The management rank appearance higher than care. The care staff are not allowed to leave urinals in rooms as management considers this unhygienic, which meant my father has to call for assistance when he is capable of using a bottle unaided. The staff were unable to attend to him when he needed help
as attending to other residents. This caused him distress. Night staff advised him to urinate in his incontinence pad as they couldn't keep answering his calls for assistance. One member of staff removed his nurse call button and told him it wasn't for his use. Drinks and meals were usually left out of reach and he was not assisted to a sitting position so that he could feed himself.
Eventually, he became dehydrated and confused and fell out of bed to be readmitted to hospital.
Reply from Rebecca Murphy, Manager at Bramhall Manor Care Home
Thank you for taking the time to bring your experience to my attention. I am sorry to hear your comments, which I would have been happy to address at the time, had you brought them to my or my…read more
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Review from Claire N (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very pleased with the care that my mum received whilst staying at Bramhall Manor.
She had been in hospital with an acute fracture to her spine and although classed as medically fit, was unable to return home. The care that she received at Bramhall Manor was wonderful. The staff were very caring
towards my mum and keen to ensure that her pain was under control and her mobility improved, before she left their care. The staff were always willing to talk to me, either on the phone or face to face when I visited my mum. I always felt that they were happy to discuss any worries I had about Mum and listened to me. I cannot thank them enough.
Reply from Rebecca Murphy, Manager at Bramhall Manor Care Home
Thank you very much for taking the time to write a review of your experience within Bramhall Manor.
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Review from Patricia J (Resident) assisted by family/friend published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The nursing staff are very kind and caring. The ladies who delivered the food were lovely. Was an issue running out of paracetamol, which wasn't very good. This happened on two occasions. The number of days spent here, very little treatment was given towards my recovery.
Reply from Rebecca Murphy, Manager at Bramhall Manor Care Home
Thank you for your review, if you would like to discuss the concern that you have raised with regards to your paracetamol I would be more than happy to discuss that with you. With regards to your…read more
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Review from Colin D (Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so looked after in the care home. The staff were so caring and nothing was too much trouble. I was in isolation for five days as I'd been in Wythenshawe Hospital and I was only allowed one visitor. I wasn't lonely though because members of the staff came in to chat. After that, I came and relaxed
in the rest room. I was very impressed with the food and I couldn't fault it.
Reply from Rebecca Murphy, Manager at Bramhall Manor Care Home
Thank you for taking the time to leave your feedback. I will inform the staff of your compliments and thank them on your behalf.
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Review from Irene G (Resident) published on 29 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and efficient staff.
Excellent food.
Very clean rooms.
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Current Review Score: 9.7 (9.686)

Overview of Review Score

The Review Score of 9.7 (9.686) out of 10 for Bramhall Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for Bramhall Manor Care Home is calculated as follows: ( (224 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 293 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bramhall Manor Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Rowena

Rowena Bolton

Job Title: Home Manager

I qualified in 1995 in Leicester as one of the first Project 2000 diploma nurses. I then worked in Reading and Cheltenham for the NHS before moving to care homes in 2007 and moved to Cheadle Hulme in 2009. I have worked in a Clinical Lead role since 2017.


My background and passion is stroke care, end-of-life care and looking after people living with dementia. I love to mentor and coach people on how to give good care to people living with dementia, putting the person first and dementia second. New Care has the values that I hold dear as a nurse which is putting the resident at the centre of everything we do and building a new team at Bramhall Manor means we can move forward with that philosophy as a team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramhall Manor Care Home to verify any information. View our terms and conditions. Bramhall Manor Care Home has an Enhanced Service - more info.