All the staff are so kind and have endless energy. Nothing is too much trouble
Alison W (Daughter of Resident)
Stepping through their door is like walking into a warm enveloping hug.
Allison C (Daughter of Resident)
Outstanding care home with delightful staff and a lovely environment.
V O (Daughter of Resident)
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
These prices are only a guideline, please contact Brampton Manor to find out the exact price for your requirements.
Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.
On site parking for residents and visitors.
Brampton Manor has a Review Score of 9.9 (9.925) out of 10, based on 28 reviews in the last 2 years. Over all time Brampton Manor has 70 reviews.
Review from Denise C (Niece of Resident) published on 9 July 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
I'm truly touched by your thoughtful reflection on your aunt's time at Brampton Manor Care Home. It's heartening to hear that despite initial concerns, our team's genuine care and professional approach clearly made a positive impression, and I'm glad our communication helped keep you informed and involved, especially given the distance. Your recommendation means a great deal to us, and we're grateful for the trust you placed in us during such an important time.
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Review from Alison W (Daughter of Resident) published on 12 April 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
We're truly grateful for your kind words about Brampton Manor. Creating a welcoming and supportive environment for both residents and their families is our top priority, it's heartening to know that your mum settled in quickly and happily. We understand the weight of the decision to transition to a care home, and we're honoured to have been able to make it a positive experience for your family. Thank you for trusting us with your mum's care.
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Review from David W (Son of Resident) published on 10 April 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
We're deeply moved by your heartfelt words about your parents' journey at Brampton Manor. It's clear that the love and companionship they shared for 80 years were truly special. We're honoured to have been part of their story and to have provided a supportive environment where they could enjoy life together despite the challenges of dementia. Your father's care and well-being continue to be our top priorities, please know that our compassionate team will continue to provide loving care and support for your father.
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Review from P H (Brother of Resident) published on 19 February 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
We're grateful for the opportunity to have cared for your brother during his time with us at Brampton Manor. It's heartening to hear that our team provided such compassionate and efficient care, responding promptly to his needs. We're glad we could contribute to making his final year as comfortable and fulfilling as possible. Thank you for sharing your feedback and please know that our support continues to be with you and your family.
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Review from D C (Resident) assisted by family/friend published on 31 January 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you ever so much for taking the time to review Brampton Manor; I am delighted to hear you are enjoying your stay with us.
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Review from Sheila M (Respite Resident) published on 4 January 2024
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Reply from Akhi Goswami, Home Manager at Brampton Manor
We're truly delighted to learn about your positive experience at Brampton Manor. Creating a warm and friendly atmosphere for our residents is our utmost priority. We're grateful for your kind words and are pleased to have played a role in making your short stay experience a restful and rejuvenating one. Thank you for sharing.
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Review from Christine L (Daughter of Resident) published on 28 November 2023
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Reply from Akhi Goswami, Home Manager at Brampton Manor
Thank you for the beautiful feedback on your parents' respite stay with us at Brampton Manor. We're grateful for the trust you placed in us and are thrilled to hear that your parents felt well-cared for in our warm and friendly environment. Knowing they enjoyed activities and quality meals brings us great joy. It was our privilege to make their stay relaxing, and we appreciate your kind words.
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Review from Andrew B (Son of Resident) published on 21 November 2023
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Reply from Akhi Goswami, Home Manager at Brampton Manor
We're delighted to hear about your positive visit to Brampton Manor Care Home. Your feedback on our team's talent, patience, kindness and attentiveness means a lot to us. We're dedicated to providing a supportive environment and we appreciate your trust in us. Thank you for sharing your experience.
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Review from C H (Son of Resident) published on 17 July 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for reviewing Brampton Manor Care Home we do appreciate your feedback. I will ensure your kind words are passed onto our team who work so hard to support our residents and make sure they are living their very best lives.
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Review from Frances M (Friend of Resident) published on 11 July 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for taking the time to leave your feedback and endorsement of Brampton Manor. We are very proud of the home; especially the team that work so hard to make sure our residents are happy.
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Review from Ray B (Nephew of Resident) published on 2 July 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for leaving us your feedback, your aunt is certainly our biggest advocate and she constantly tells us how happy she is and that it is the best decision she has ever made. That is testament to the home, the staff and the care but also a testament to your aunt who is just a lovely person to support.
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Review from V O (Daughter of Resident) published on 2 July 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for leaving us a lovely review, your mother is a wonderful lady and she is very lucky to have such a caring and supportive family.
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Review from Marilyn H (Daughter of Resident) published on 27 June 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for choosing Brampton Manor for respite, I know your mum really enjoyed her stay, having had plenty of things to do and people to spend time with. If you need us in the future, please do get back in touch.
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Review from H W (Daughter of Resident) published on 19 June 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you so much for choosing Brampton Manor for your mother to stay, we really enjoyed looking after her. Please do not hesitate to call us in the future if you need further respite.
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Review from S A (Daughter of Resident) published on 15 June 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for a wonderful review, your mum has thrived living at Brampton Manor and we really enjoy looking after her. Her enthusiasm and positive nature rub off on the other residents within the home. Thank you again for taking the time to leave us feedback.
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Review from A K (Daughter-in-law of Resident) published on 16 May 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for leaving us your feedback, your mother-in-law has really settled in well. Her wonderful personality and humour has contributed to making Brampton Manor a warm and social place to live and she has made a lot of new friends here which is great for her and the other residents at Brampton Manor.
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Review from Hayley W (Daughter of Resident) published on 17 April 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for taking the time to leave a review for Brampton Manor. Making the decision to move a loved one into care is always difficult. To see your mum now, living her best life, making friends and being genuinely happy has been very rewarding for myself and the team. I will pass on your feedback to the care and activities team as they deserve all the praise and proves that the staff here at Brampton Manor really do make a difference.
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Review from Jan M (Son of Resident) published on 21 March 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
What a lovely review to leave for us, we are very lucky to look after your dad who has been part of our family since we opened. I will make sure the team are told of your feedback as they are a credit to Brampton Manor and reading reviews like this is the reason, we do what we do.
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Review from Peter L (Son of Resident) published on 20 March 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Thank you for your lovely review, I am so proud of the whole team in making sure that Mum receives the very best care. I will make sure that your feedback is passed onto the team as they work so hard to make your mother feel part of the Brampton Manor family.
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Review from Angela G (Resident) published on 7 March 2023
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Reply from Zoe Kirk, Home Manager at Brampton Manor
Angela, thank you for leaving a review for us. It is hard to believe that a year has gone by already since you joined us. We love to support you and see you every day enjoying lunch with your friends. I will make sure the staff are told about your lovely feedback, as everything we do at Brampton Manor is a team effort.
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The Review Score of 9.9 (9.925) out of 10 for Brampton Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.925 for Brampton Manor is calculated as follows: ( (307 Excellents x 5) + (25 Goods x 4) ) ÷ 332 Ratings = 4.925
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brampton Manor is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Aug 2022
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Job Title: Home Manager
Joined: 2023
Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.
Job Title: Admissions Manager
Joined: 2024
Danny Harris is the Admissions Manager at Brampton Manor Care Home in Newmarket. With a background in customer-centric roles in luxury retail, Danny found his true calling in the Care Sector, where he brings a passion for connecting with people and uncovering their stories.
At Brampton Manor, Danny strives to be a constant source of support for families during their search to find the perfect care home for their loved ones and ensure residents feel cherished and at home. With a commitment to creating meaningful experiences, Danny looks forward to welcoming you to Brampton Manor and guiding you on your care journey.
Job Title: Deputy Manager
Joined: 2023
Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.
Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.
Job Title: Head of Activities & Wellbeing
Joined: 2022
Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brampton Manor to verify any information. View our terms and conditions. Brampton Manor has an Enhanced Service - more info.