
All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create a distinctive and elegant atmosphere. They provide a range of services, including Residential Care, specialist Nostalgia Care for dementia, and Short Stays, all designed to ensure comfort and support for every resident.
What sets Brampton...
Care Provided by Brampton Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
The price(s) shown are provided by the care home. Contact Brampton Manor for full pricing details and T&Cs.
Contact Brampton Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Boutique Care Homes
- Private Owned
Person in charge
- Akhi Goswami (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.
Parking
- On site parking for residents and visitors.
Brampton Manor Reviews (83)
Brampton Manor has a Review Score of 9.9 (9.925) out of 10, based on 34 reviews in the last 2 years.
Over all time Brampton Manor has 83 reviews.
A Truly Outstanding Care Home - Thank You, Brampton Manor
I cannot express enough how grateful I am to the wonderful team at Brampton Manor for the exceptional care they have provided for my mum. From the moment she arrived, the staff treated her with compassion, dignity, and respect, making her feel comfortable, safe, and truly at home.
Every member of the team-from the carers and nurses to the kitchen and housekeeping staff-goes above and beyond in their roles. They don't just do their jobs; they do them with warmth and genuine kindness. It's clear that the residents are not just patients-they are part of a family.
Thank you so much for your heartfelt review. We are truly honoured to have been able to provide such a positive experience for your mum. It's wonderful to hear that our team's compassion, dedication, and warmth have made her feel at home. We pride ourselves on treating every resident as part of our...
On meeting the staff over the four months since I first met them I have been assured of a genuine affection which is shown in the kindness and care my dad receives. All the staff exhibit both a warmth and professionalism which is extremely reassuring .
I have joined my dad for lunch and confirm the food is excellent! The home and garden are beautiful .There is such variation of activities available to meet social and spiritual needs and lovely engagement with the community. Most importantly though is the attitude towards my dad, and also his family which has been truly outstanding.
Thank you so much for your kind words. We're so pleased to hear that from the very first contact, you felt reassured and supported. It's wonderful to know that your dad is receiving the care and kindness he deserves, and we're grateful for the trust you've placed in us. Thank you for sharing your experience , it's truly a pleasure to have you and your dad as part of the Brampton Manor family.
From the first moment of walking into Brampton Manor, I felt an overwhelming sense of warmth, kindness and happiness from the people around. The environment was welcoming, clean and spacious with a contemporary style. When I met admissions manager, he took that pleasant experience to a whole new level. He was compassionate, focused, knowledgeable, and he took the time to complete a comprehensive assessment on how Brampton Manor could best care and support our mum. He listened and focused completely on the person Mum was and how they could enhance her daily life. There was no hesitation about Mum moving into Brampton Manor, we'd found Mum's next home, home from home. The daily activities bring Mum and the other residents so much joy. All the staff are approachable, kind, proactive and friendly. Brampton Manor provides outstanding care from this wonderful warm and dedicated team. I would truly recommend Brampton Manor to anyone looking for their loved ones forever home.
Thank you so much for your kind words. I'm so pleased that from the moment you walked into Brampton Manor, you felt the warmth and care we strive to provide. It was a pleasure to support you to ensure your mum received the best possible support. We're so happy to hear that the activities and the dedication of our team have made a positive impact. Thank you for trusting us with your mum's care.
Staff are amazing very attentive caring and meet everyone's needs
The management team, receptionists ,carers housekeepers and the activity team are all part of the community within this home from home
and they are an excellent team of people making everyone welcome
The food is exceptional and this interns encourages our love ones to eat ( my dad and put weight on which is a good thing)
Brampton Mannor staff have supported myself and my Dad through a tough time and I can not thank them enough.
All I can say is God Bless all the staff for looking after our loved ones in the mannor they do
Again a big Thank you your the best
Thank you so much for your heartfelt review. We are truly touched by your kind words. It's wonderful to hear that the care, attention, and support from our entire team at Brampton Manor have made such a positive difference for both you and your dad. Your gratitude means the world to us, and we...
We visited several care homes before settling on Brampton Manor and this was, by far, superior to all the rest.
Thank you so much for your heartfelt review. It's incredibly reassuring to know that you and your family feel so welcome at Brampton Manor. We're delighted that our efforts to create a warm, engaging and caring environment have made such a positive difference. Your trust in choosing us after visiting several care homes is truly appreciated.
I had many concerns about moving Mum to Brampton Manor from a care home some distance away but the amazing management staff made the move seamless, exceeding expectations. Care staff are compassionate and attentive, much more so than I'd experienced before. Residents are treated with respect/dignity and it's evident that staff genuinely care. Despite a health issue, Mum has settled in quickly - it feels just like home but better! It is beautifully decorated which, although Mum can't see due to visual impairment, makes my visits a real pleasure. Range of activities is great, though I'm keen on more things Mum can do (with limited sight). Can't express how relieved/delighted I am that I chose Brampton Manor. The room availability, the seamless move and Mum being cared for in a way we would all want to be, have all been very positive. Brampton Manor provides high-quality care in a warm and supportive environment and I would passionately recommend it to anyone looking for a beautiful and caring place for a family member.
Thank you for your heartfelt review. We're delighted that Mum's move was seamless and that she's settling in so comfortably. Your trust and kind recommendation mean the world to us and we're honoured to care for her every day.
We first visited Brampton Manor at Easter of this year, as a family, we're looking for respite for Mum while we were away, we walked into to find a really happy, fun atmosphere. The staff and management made us very welcome and included us in all the Easter activities, we came away feeling this felt like home from home and we knew, in our hearts, this was right for Mum. Sadly,
Thank you so much for your heartfelt review. We are truly honoured that Brampton Manor has been able to provide such a positive and supportive environment for your mum and your family during this difficult time. It's wonderful to hear that from the very first visit you felt that Brampton Manor was...
I wasn't expecting the move to be easy but my mother took one look at her room and declared 'this is nice!' She then thanked us profusely for sorting her out with such a lovely new place.
Nothing about Brampton feels forced or regimented. You're invited to join in but you don't have to. That said, I've been surprised at how quickly and frequently Mum has voluntarily taken part in activities that are genuinely enjoyable (I've sampled them!)
This is a truly special place, with a joyful atmosphere and an exceptional standard of care. Cannot recommend it highly enough.
Thank you so much for your wonderful review. We're thrilled to hear that Brampton Manor has exceeded your expectations and that your mother is settling in so well. It's incredibly rewarding to know that our team's warmth and dedication have made such a positive impact on you and your family. We...
During our visit, residents were chatting; in groups or with the cheerful, friendly staff. One of the daily activity sessions was in progress with much participation. The admission manager could not have been more helpful, answering all our questions, putting Mum's mind at ease and she was keen to move in.
She absolutely loves it. Her room is spacious and comfortable and has been customised with furniture, photographs and books so it really does feel like home to her. Talking to people at mealtimes and participating in the activities have massively boosted her communication and engagement.
The staff are all attentive, supportive, friendly, welcoming and extremely professional. They greet the residents by their first names and know them as individuals. One of them told me that "we are part of their family" and that sums up the approach of the Brampton Manor team.
Thank you for sharing such a heartwarming reflection on your experience with Brampton Manor. It's wonderful to hear that your mum has found a true sense of home and connection there. Knowing that the team has created an environment where she feels welcome, comfortable and personally cared for is so...
I have been greatly impressed by the warmth and kindness of all the members of staff at Brampton Manor. My sister has been a resident here for one month and has already settled in well. She has told me that she feels as if she is part of a warm and loving family. Her room is beautiful. It is well-furnished and the colouring is peaceful. My sister thinks she has the best room in the house. She has found the food good, on the whole, and she loves the relaxing atmosphere of the sitting room. There are plenty of activities for her to join in, though she does not yet feel able to do so. She has already made friends.
Thank you so much for sharing your thoughts. We're truly touched by your kind words and are delighted that your sister has settled in so well at Brampton Manor. It's heartwarming to hear that she feels like part of a warm and loving family and that she's enjoying her room and the relaxing...
The food is varied and interesting with a good choice and always delicious.
I only had a two-week stay but if I needed to return at some point in the future, I would be happy to do so.
So, thank you to you all.
Thank you so much for your kind words! It's wonderful to hear that you felt so well cared for during your stay at Brampton Manor. We take great pride in ensuring that every resident's needs are met and that the atmosphere is cheerful and welcoming. It's great to know you enjoyed the activities and...
Starting from enquiring about admission to Brampton Manor, following a hospital stay, all the staff have been helpful, friendly and caring. The surroundings are beautiful and my father has settled well there, getting all the care he needs. He is encouraged to be involved in activities that help him remain active, both physically and mentally. He and I are both happy with the choice we made. Visitors are always welcomed and made to feel part of the family.
Thank you for your heartfelt review and we're so glad to hear that your father has settled in well. We truly believe in creating a welcoming atmosphere for families and it's lovely to know you both feel at home here. Your kind words mean a lot to the whole team at Brampton Manor!
We have had a great experience with Brampton Manor. This was the first visit for respite care for my mum to support me whilst I was away for a work trip. From the outset, all the staff were helpful, caring and very positive. On our arrival, my mum was warmly welcomed by a manager, reception and the care team. Before I could say 'Goodbye' to my mum she was already joining in with the chair yoga activity! Whilst at Brampton Manor care was taken to make sure that my mum's interests were accommodated for and that she was involved in the activities and life of Brampton Manor. My mum is a very sociable person and sang a long with the entertainers, took part in the exercises and games and interacted with all the team lovingly. My mum had a great time and she looked really well when I collected her. I know a lot of hard work goes on both front of house and behind the scenes. Thank you to all of you at Brampton Manor for caring for and looking after her so well.
Thank you so much for sharing this lovely experience. It's wonderful to hear how quickly your mum settled in and embraced everything Brampton Manor has to offer. We're so pleased that she felt so involved and cared for, and that she had such a positive time during her stay. It's always our goal to...
A great experience at Brampton Manor. From the first enquiry about a short respite stay for my mum last year, communication has been faultless. We were invited to have a look around initially and then an invitation was extended to Mum to visit for a coffee morning to see what she thought. Despite our uncertainty about dates, reassurance was given that every effort would be made to accommodate our needs. Mum only visited one more time before her admission, but it was clear she would be warmly welcomed to any of the regular events, like the coffee mornings or the Fish Club Fry-days to get used to the feel of life at Brampton Manor. During her stay, staff were sensitive to Mum's preferences, allowing her the privacy she needed, while always being available to help her join in with activities if she wanted to. A good balance between professionalism and genuine care for the individual is apparent throughout. Also, the food is fabulous, and the surroundings are boutique chic!
Thank you so much for sharing your positive experience. We're delighted that your mum felt so welcomed and supported at Brampton Manor, even before her stay began. It's wonderful to hear that the balance between professionalism and genuine care made her feel comfortable and at ease. We're also glad...
My aunt was in care for 6 years, and was a resident of Brampton Manor Care Home for approximately the last 18 months of her life. She had dementia. Her solicitor, who had her POA moved her to Brampton Manor and I was concerned as I thought she'd be anxious and confused. On visits to her in the new home I found she had a pleasant room, with her own facilities within a building that could have been mistaken for a 5-star hotel. The staff interacted with her and seemed genuinely fond of her. My contact with the staff was at all times professional and helpful. I live 170 miles from the home and so communication was vital. They contacted me on every issue and occasion of importance and I felt involved. I obtained updates on how she was and supportive help when I needed it. Even at the end, they went above and beyond to cover all my issues and gave practical support. I have no hesitation in recommending Brampton Manor Care Home.
I'm truly touched by your thoughtful reflection on your aunt's time at Brampton Manor Care Home. It's heartening to hear that despite initial concerns, our team's genuine care and professional approach clearly made a positive impression, and I'm glad our communication helped keep you informed and...
Such a fantastic care home. Made Mum and all the family so welcome from the 1st visit. All the staff are so kind and have endless energy. Nothing is too much trouble and they are all bursting with kindness. We thought Mum would take a while to settle but she was happy and settled in no time at all and we have absolutely no worries knowing she is in very capable and caring hands. Housekeeping does a fantastic job, the place is always gleaming and fresh and the food is excellent so a big thank you to the chefs as well. Thank you to all the staff for taking away all the stress and worries for the family when making the decision to take this big scary step in Mum's life.
We're truly grateful for your kind words about Brampton Manor. Creating a welcoming and supportive environment for both residents and their families is our top priority, it's heartening to know that your mum settled in quickly and happily. We understand the weight of the decision to transition to a...
Our father has been surrounded by loving care. Staff have helped us understand his health and needs; this has eased our burden.
As his health and memory have deteriorated his room and care have been adapted to ensure his comfort. Examples include a radio and adapting his room to keep him safe. The carers have been infinitely patient and reassuring, particularly when he looks for our mother. Christmas 2023 was memorable with him enjoying presents from his family and the Brampton Manor staff, the visit from Father Christmas was his highlight of the day.
Despite the challenges of dementia he leads a contended life.
We're deeply moved by your heartfelt words about your parents' journey at Brampton Manor. It's clear that the love and companionship they shared for 80 years were truly special. We're honoured to have been part of their story and to have provided a supportive environment where they could enjoy life...
The attention he received was excellent throughout this period and the care was excellent, especially from the four or so carers on floor one where he was positioned in a large, single room.
Any requests he made were dealt with rapidly and efficiently.
He was 94 years of age when he died and his final year could not have been better.
We're grateful for the opportunity to have cared for your brother during his time with us at Brampton Manor. It's heartening to hear that our team provided such compassionate and efficient care, responding promptly to his needs. We're glad we could contribute to making his final year as comfortable...
Excellent service. Friendly staff. Lots of activities.
Thank you ever so much for taking the time to review Brampton Manor; I am delighted to hear you are enjoying your stay with us.
I feel fully rested and more active since receiving respite care and could not have been in better hands.
We're truly delighted to learn about your positive experience at Brampton Manor. Creating a warm and friendly atmosphere for our residents is our utmost priority. We're grateful for your kind words and are pleased to have played a role in making your short stay experience a restful and rejuvenating one. Thank you for sharing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (1)
- 27 Jul 2026
It started as a box of Lego bricks and ended, weeks later, as a gleaming gold and green trophy standing in its own display case at the multi award-winning Newmarket...
- 15 Jul 2026
Brampton Manor, part of the Boutique Care Homes group, has been awarded two honours at the Lottie Awards 2026: a place in the UK’s Top 100 Care Homes and a...
- 15 Jul 2026
Boutique Care Homes has been recognised with three awards at the Lottie Awards 2026, one of the care sector’s most rigorous independently assessed accolades. The group has been named one...
- 21 Sep 2026Organiser: Brampton Manor
Awards / Recognitions (28)
- 30 Jan 2026Recipient: Boutique Care Homes
- 01 Nov 2025Recipient: Brampton Manor
- 01 Nov 2025Recipient: Brampton Manor
Accreditations
There are no accreditations posted yet for Brampton Manor.
Meet the Team (3)

Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.

Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.
Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.

Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.
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