
All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create a distinctive and elegant atmosphere. They provide a range of services, including Residential Care, specialist Nostalgia Care for dementia, and Short Stays, all designed to ensure comfort and support for every resident.
What sets Brampton...
Care Provided by Brampton Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
The price(s) shown are provided by the care home. Contact Brampton Manor for full pricing details and T&Cs.
Contact Brampton Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Boutique Care Homes
- Private Owned
Person in charge
- Akhi Goswami (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.
Parking
- On site parking for residents and visitors.
Brampton Manor Reviews (83)
Brampton Manor has a Review Score of 9.9 (9.925) out of 10, based on 34 reviews in the last 2 years.
Over all time Brampton Manor has 83 reviews.
This is the second visit and he was well looked after and fed well. The staff were very helpful and went out of their way to keep him comfortable. We were very happy with the services, and we like to think he had a good break. We will take him back on our next holiday.
Thank you for taking the time to review the home. It was a pleasure having your father stay with us again, he is a lovely gentleman and all the staff enjoy looking after him. He will always be welcome here at Brampton Manor as he is definitely a member of the Brampton Manor family.
My mum has Alzheimer's and I have looked after her on my own for six years. She then got very ill and infirm and my own health was beginning to suffer. I had to make the very tough decision that I could no longer look after her needs. Brampton Manor was the answer to my prayers. Stepping through their door is like walking into a warm enveloping hug. The staff are the kindest, most empathetic people and they take great pride in providing many activities for the residents. They don't only look after Mum, they care about me too. The carers are so kind and good to Mum and they love her warm smile. Nothing is too much trouble for them. After one month, Mum is settled, content and her health has improved considerably. I am confident in the knowledge that she is safe, well fed and looked after and I am no longer stressed. I cannot praise the home enough.
Thank you for such a lovely review. We are very proud of the home and the team effort that goes into supporting our residents. Mum's smile is something that all the staff enjoy seeing and we are delighted that you are happy with her care and that you feel supported also.
My mother needed urgent full-time care as her health and mental well-being had deteriorated to the point my sister and I could no longer keep her safe. I contacted Brampton Manor, and the admissions manager was incredible. He was kind and empathetic and recognised our need for help. Mum was admitted as a matter of urgency, and the staff at Brampton Manor were absolutely lovely and treated all of us with real compassion. It’s a really tough decision to have to make after looking after Mum for so long at home and watching her mental health decline so rapidly. The staff helped with that burden. Brampton Manor is clean, bright, airy and beautifully laid out with lots of quiet areas and communal rooms, so Mum has a choice if she needs quiet relaxation or joins in daily activities it’s up to her. She has access to the garden and even trips into town if it takes her fancy. I can, at last, relax at night knowing Mum is safe and secure, just love everything about Brampton Manor.
Thank you for leaving your wonderful review. We have a dedicated and hard-working team who always go the extra mile to make all our residents feel safe and loved. We really enjoy having Mum at Brampton Manor and are so thrilled that you are happy with her care.
We would not hesitate to use Brampton Manor again. I would say though, that for respite stay, it would be more beneficial for the residents to have a larger and more tranquil room, overlooking the gardens.
Thank you for leaving such a lovely review, we really enjoyed looking after your father during his stay. We have an amazing team and that is what makes Brampton Manor so special for our residents.
but she is well cared for by all and very happy. It is a pleasure to visit her and always have a lovely cup of coffee and a chat with everybody.
Such a nice review. It is lovely knowing how much your friend enjoys living at Brampton Manor and particularly looks forward to your weekly visits for a coffee and a chat. Thank you so much for reviewing us.
We, as a family, have been delighted with the way she has settled in; she has made new friendships with the other residents, and it has given her a new lease of life.
The staff are very warm and friendly and extremely welcoming.
It has given me great comfort to know she is being so well looked after.
Thank you for leaving such a lovely review. Your mother has really settled into her new home here at Brampton Manor, and it is so lovely to see her enjoying herself with her new friends.
The staff could not have been kinder and the facilities are great. It has a great atmosphere with lots going on. Mum particularly liked the gardens and the various options for meal times. The place feels more like an up-market hotel that also has excellent carers on hand 24/7. By far the nicest care home I have ever seen.
Thank you for the kind review, the team work very hard to make sure our residents enjoy their time with us. I am pleased your mum enjoyed her stay and she will always be welcome at Brampton Manor.
The staff are very friendly and get on very well with my mother. My mother has been very happy in Brampton Manor which is a huge relief. Brampton Manor is a beautiful building and I would have no hesitation in recommending Brampton Manor to anyone.
Thank you for taking the time to leave a review for Brampton Manor, your mother is a wonderful lady, and our staff really enjoy looking after her. I am delighted that she is happy with us here at Brampton Manor.
My mother had several strokes and we were finding it hard to find a residential home that would be able to assist my mother. From my first contact with Brampton Manor, they were so helpful and willing to help my mother. My father also went there for respite care for a week to help my mother settle. All the staff were friendly, efficient and supportive to both my parents and myself. I would recommend Brampton Manor to anyone who is looking for individual care, as they couldn’t be more helpful.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
Friendly, communicative and attentive staff. Any concerns are acknowledged promptly and addressed by the very approachable care home manager. We receive calls on any health issues our friend may have and more importantly, how it was dealt with after the event, giving us peace of mind and trust in the home to give the care, quality of life, fun and friendship in later life. Brampton Manor has a welcoming atmosphere which is reflected in the friendly staff.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
My friend moved into Brampton Manor on the 6th January 2022, as he had become incapable of living on his own. He has settled in extremely well and even though there has been restricted access for covid, he has not been too lonely as the staff have been extremely friendly and helpful to him. He has moved rooms to the front of the property, which he prefers as he can see the comings and goings to the home. His sky TV is good for sports.
Dear Paul, thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that...
I have come to this care home while my family are on holiday. I live with them. I think that it is a beautiful place. Very nice lounges and extremely nice bedrooms, with a reasonable wet room. The food is excellent. The staff are very friendly and helpful. If at some time, I need to become a resident of a home, I would most certainly come here.
Dear Valerie, thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment...
Brampton Manor is an amazing place. I now feel extremely happy that my mum is being well cared for. All the staff are very friendly, nothing is too much trouble for them. Mum is happy here and very well cared for. Not just a care home, it feels like a family and they care for my mum nearly as much as i do!
Dear Julie, Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment...
I waited six months before posting this review as I understand what a big decision it is to place someone we love into a care home. I can honestly say with my hand on my heart that I am thoroughly impressed with all of the staff and management at Brampton Manor. Their care of my mother means that I am able to sleep at night reassured that she is safe, comfortable and in the best possible hands. The facilities are excellent and communication of matters concerning my mother's well-being are timely and very helpful.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
I cannot recommend Brampton Manor highly enough. I came for respite often a serious eye operation. I received what was more than anyone could have expected - the care, love and attention was there 24/7. Nothing is too much trouble. The food was simply magnificent.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
Without exception the staff were excellent. The food was good and plentiful. It was difficult to turn the light on in bed. The wet room was a new concept and confusing as towels and clothes got wet. The activities were compromised out of covid so difficult to assess but if what should have happened had happened it would have been great. Very much enjoyed the Armistice Day celebrations.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
So very impressed with the welcome and friendliness of the care staff. My aged relative only entered this care home this week but even I feel like an old friend of everyone when I visit. Lovely atmosphere which I've not experienced in other care homes I've visited recently. Great staff, so well done on your recruitment! Really nice decor and layout.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
So far so good. From the first meeting to moving in day, we have been so impressed with what Brampton Manor has to offer. The design of this new facility together with the management team, and their colleagues can't be faulted. We are looking forward to getting to know them all better in the coming weeks. I am delighted at how quikcly my mother-in-law has adjusted to this new way of life. She shows nothing but happiness when we visit. She is now looking forward to the future with the confidence of having 24/7 assistance at all times.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
A lovely care home. I can't fault it! My cousin has been a resident since July. I am impressed by both the furnishings and the care.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
The resident has been here for 4 months now and is very happy. For us, as his POA's it's nice to know he is now safe, secure and well looked after 24 hours a day but the wonderful staff here.
Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (1)
- 27 Jul 2026
It started as a box of Lego bricks and ended, weeks later, as a gleaming gold and green trophy standing in its own display case at the multi award-winning Newmarket...
- 15 Jul 2026
Brampton Manor, part of the Boutique Care Homes group, has been awarded two honours at the Lottie Awards 2026: a place in the UK’s Top 100 Care Homes and a...
- 15 Jul 2026
Boutique Care Homes has been recognised with three awards at the Lottie Awards 2026, one of the care sector’s most rigorous independently assessed accolades. The group has been named one...
- 21 Sep 2026Organiser: Brampton Manor
Awards / Recognitions (28)
- 30 Jan 2026Recipient: Boutique Care Homes
- 01 Nov 2025Recipient: Brampton Manor
- 01 Nov 2025Recipient: Brampton Manor
Accreditations
There are no accreditations posted yet for Brampton Manor.
Meet the Team (3)

Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.

Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.
Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.

Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.
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