Search...

Brampton Manor

Fordham Road, Newmarket, Suffolk CB8 7AQ
Brampton Manor Logo
Jobs
Brampton Manor logo
All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)
Brampton Manor, Newmarket
Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)
Brampton Manor, Newmarket
Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)
Brampton Manor, Newmarket

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create a distinctive and elegant atmosphere. They provide a range of services, including Residential Care, specialist Nostalgia Care for dementia, and Short Stays, all designed to ensure comfort and support for every resident.

What sets Brampton...  

Care Provided by Brampton Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,575From £1,800
Residential Dementia CareFrom £1,675From £1,800

Weekly fees are subject to the choice of room and your loved one’s specific care needs.

Contact Brampton Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Akhi Goswami (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (63)

Visiting

  • Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.

Parking

  • On site parking for residents and visitors.

Brampton Manor Reviews (83)

Submit a Review
9.9

Brampton Manor has a Review Score of 9.9 (9.925) out of 10, based on 34 reviews in the last 2 years. Over all time Brampton Manor has 83 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brampton Manor
Loading...
Showing 83 reviews matching selected criteria
Review from Dawn C (Daughter of Resident) published on 7 November 2022 Submitted via Website
Overall Experience

This is the second visit and he was well looked after and fed well. The staff were very helpful and went out of their way to keep him comfortable. We were very happy with the services, and we like to think he had a good break. We will take him back on our next holiday.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for taking the time to review the home. It was a pleasure having your father stay with us again, he is a lovely gentleman and all the staff enjoy looking after him. He will always be welcome here at Brampton Manor as he is definitely a member of the Brampton Manor family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Allison C (Daughter of Resident) published on 20 September 2022 Submitted via Website
Overall Experience

My mum has Alzheimer's and I have looked after her on my own for six years. She then got very ill and infirm and my own health was beginning to suffer. I had to make the very tough decision that I could no longer look after her needs. Brampton Manor was the answer to my prayers. Stepping through their door is like walking into a warm enveloping hug. The staff are the kindest, most empathetic people and they take great pride in providing many activities for the residents. They don't only look after Mum, they care about me too. The carers are so kind and good to Mum and they love her warm smile. Nothing is too much trouble for them. After one month, Mum is settled, content and her health has improved considerably. I am confident in the knowledge that she is safe, well fed and looked after and I am no longer stressed. I cannot praise the home enough.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for such a lovely review. We are very proud of the home and the team effort that goes into supporting our residents. Mum's smile is something that all the staff enjoy seeing and we are delighted that you are happy with her care and that you feel supported also.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandie J (Daughter of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

My mother needed urgent full-time care as her health and mental well-being had deteriorated to the point my sister and I could no longer keep her safe. I contacted Brampton Manor, and the admissions manager was incredible. He was kind and empathetic and recognised our need for help. Mum was admitted as a matter of urgency, and the staff at Brampton Manor were absolutely lovely and treated all of us with real compassion. It’s a really tough decision to have to make after looking after Mum for so long at home and watching her mental health decline so rapidly. The staff helped with that burden. Brampton Manor is clean, bright, airy and beautifully laid out with lots of quiet areas and communal rooms, so Mum has a choice if she needs quiet relaxation or joins in daily activities it’s up to her. She has access to the garden and even trips into town if it takes her fancy. I can, at last, relax at night knowing Mum is safe and secure, just love everything about Brampton Manor.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for leaving your wonderful review. We have a dedicated and hard-working team who always go the extra mile to make all our residents feel safe and loved. We really enjoy having Mum at Brampton Manor and are so thrilled that you are happy with her care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie D (Daughter of Resident) published on 10 August 2022 Submitted via Website
Overall Experience
A fabulous place and I can't praise the staff enough for how they looked after my father during his respite stay. This was all staff, carers, chefs and management. They were very proactive in helping arrange his stay, very welcoming and attentive to my father at all times during his stay. All of which gave our family peace of mind.

We would not hesitate to use Brampton Manor again. I would say though, that for respite stay, it would be more beneficial for the residents to have a larger and more tranquil room, overlooking the gardens.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for leaving such a lovely review, we really enjoyed looking after your father during his stay. We have an amazing team and that is what makes Brampton Manor so special for our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anita J (Friend of Resident) published on 9 August 2022 Submitted via Website
Overall Experience
My friend came to Brampton Manor in September 2021 with mixed feelings about leaving her home,

but she is well cared for by all and very happy. It is a pleasure to visit her and always have a lovely cup of coffee and a chat with everybody.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Such a nice review. It is lovely knowing how much your friend enjoys living at Brampton Manor and particularly looks forward to your weekly visits for a coffee and a chat. Thank you so much for reviewing us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue M (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience
My mother went into the home in early May, with I’m sure much trepidation!
We, as a family, have been delighted with the way she has settled in; she has made new friendships with the other residents, and it has given her a new lease of life.
The staff are very warm and friendly and extremely welcoming.

It has given me great comfort to know she is being so well looked after.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for leaving such a lovely review. Your mother has really settled into her new home here at Brampton Manor, and it is so lovely to see her enjoying herself with her new friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Son of Resident) published on 8 August 2022 Submitted via Website
Overall Experience

The staff could not have been kinder and the facilities are great. It has a great atmosphere with lots going on. Mum particularly liked the gardens and the various options for meal times. The place feels more like an up-market hotel that also has excellent carers on hand 24/7. By far the nicest care home I have ever seen.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for the kind review, the team work very hard to make sure our residents enjoy their time with us. I am pleased your mum enjoyed her stay and she will always be welcome at Brampton Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Adderley W (Son of Resident) published on 8 August 2022 Submitted via Website
Overall Experience

The staff are very friendly and get on very well with my mother. My mother has been very happy in Brampton Manor which is a huge relief. Brampton Manor is a beautiful building and I would have no hesitation in recommending Brampton Manor to anyone.

Reply from Zoe Kirk, Home Manager at Brampton Manor

Thank you for taking the time to leave a review for Brampton Manor, your mother is a wonderful lady, and our staff really enjoy looking after her. I am delighted that she is happy with us here at Brampton Manor.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara W (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

My mother had several strokes and we were finding it hard to find a residential home that would be able to assist my mother. From my first contact with Brampton Manor, they were so helpful and willing to help my mother. My father also went there for respite care for a week to help my mother settle. All the staff were friendly, efficient and supportive to both my parents and myself. I would recommend Brampton Manor to anyone who is looking for individual care, as they couldn’t be more helpful.

Reply from Priya Bhayani, Marketing Director at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S H (Friend of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience

Friendly, communicative and attentive staff. Any concerns are acknowledged promptly and addressed by the very approachable care home manager. We receive calls on any health issues our friend may have and more importantly, how it was dealt with after the event, giving us peace of mind and trust in the home to give the care, quality of life, fun and friendship in later life. Brampton Manor has a welcoming atmosphere which is reflected in the friendly staff.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul H (Friend of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

My friend moved into Brampton Manor on the 6th January 2022, as he had become incapable of living on his own. He has settled in extremely well and even though there has been restricted access for covid, he has not been too lonely as the staff have been extremely friendly and helpful to him. He has moved rooms to the front of the property, which he prefers as he can see the comings and goings to the home. His sky TV is good for sports.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Dear Paul, thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie K (Respite Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

I have come to this care home while my family are on holiday. I live with them. I think that it is a beautiful place. Very nice lounges and extremely nice bedrooms, with a reasonable wet room. The food is excellent. The staff are very friendly and helpful. If at some time, I need to become a resident of a home, I would most certainly come here.

Reply from Palvi Kotecha, Graphic Designer at Brampton Manor

Dear Valerie, thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie V (Daughter of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

Brampton Manor is an amazing place. I now feel extremely happy that my mum is being well cared for. All the staff are very friendly, nothing is too much trouble for them. Mum is happy here and very well cared for. Not just a care home, it feels like a family and they care for my mum nearly as much as i do!

Reply from Palvi Kotecha, Graphic Designer at Brampton Manor

Dear Julie, Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth T (Son of Resident) published on 21 February 2022 Submitted via Website
Overall Experience

I waited six months before posting this review as I understand what a big decision it is to place someone we love into a care home. I can honestly say with my hand on my heart that I am thoroughly impressed with all of the staff and management at Brampton Manor. Their care of my mother means that I am able to sleep at night reassured that she is safe, comfortable and in the best possible hands. The facilities are excellent and communication of matters concerning my mother's well-being are timely and very helpful.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Resident / Service User) published on 2 February 2022 Submitted via Postal Card
Overall Experience

I cannot recommend Brampton Manor highly enough. I came for respite often a serious eye operation. I received what was more than anyone could have expected - the care, love and attention was there 24/7. Nothing is too much trouble. The food was simply magnificent.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R S (Resident / Service User) published on 20 December 2021 Submitted via Postal Card
Overall Experience

Without exception the staff were excellent. The food was good and plentiful. It was difficult to turn the light on in bed. The wet room was a new concept and confusing as towels and clothes got wet. The activities were compromised out of covid so difficult to assess but if what should have happened had happened it would have been great. Very much enjoyed the Armistice Day celebrations.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Relative of Resident) published on 8 December 2021 Submitted via Postal Card
Overall Experience

So very impressed with the welcome and friendliness of the care staff. My aged relative only entered this care home this week but even I feel like an old friend of everyone when I visit. Lovely atmosphere which I've not experienced in other care homes I've visited recently. Great staff, so well done on your recruitment! Really nice decor and layout.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A T (Son-in-law of Resident) published on 7 December 2021 Submitted via Postal Card
Overall Experience

So far so good. From the first meeting to moving in day, we have been so impressed with what Brampton Manor has to offer. The design of this new facility together with the management team, and their colleagues can't be faulted. We are looking forward to getting to know them all better in the coming weeks. I am delighted at how quikcly my mother-in-law has adjusted to this new way of life. She shows nothing but happiness when we visit. She is now looking forward to the future with the confidence of having 24/7 assistance at all times.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G C (Cousin of Resident) published on 30 November 2021 Submitted via Postal Card
Overall Experience

A lovely care home. I can't fault it! My cousin has been a resident since July. I am impressed by both the furnishings and the care.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I P (Power of Attorney of Resident) published on 4 October 2021 Submitted via Postal Card
Overall Experience

The resident has been here for 4 months now and is very happy. For us, as his POA's it's nice to know he is now safe, secure and well looked after 24 hours a day but the wonderful staff here.

Reply from Priya Bhayani, Senior Project Manager at Brampton Manor

Thank you for taking the time to share your experience of Brampton Manor, Newmarket. Receiving feedback is important to us, as is the compassionate care and well-being of our residents. We take great satisfaction in ensuring we constantly deliver high-quality care and an environment that makes a...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (48) & Events (1)

News
  • 27 Jul 2026

    It started as a box of Lego bricks and ended, weeks later, as a gleaming gold and green trophy standing in its own display case at the multi award-winning Newmarket...

  • 15 Jul 2026

    Brampton Manor, part of the Boutique Care Homes group, has been awarded two honours at the Lottie Awards 2026: a place in the UK’s Top 100 Care Homes and a...

  • 15 Jul 2026

    Boutique Care Homes has been recognised with three awards at the Lottie Awards 2026, one of the care sector’s most rigorous independently assessed accolades. The group has been named one...

Upcoming Events

Awards / Recognitions (28)

  • 30 Jan 2026Recipient: Boutique Care Homes
  • 01 Nov 2025Recipient: Brampton Manor
  • 01 Nov 2025Recipient: Brampton Manor

Accreditations

There are no accreditations posted yet for Brampton Manor.

Meet the Team (3)

Akhi Goswami
Akhi GoswamiJob Title:Home ManagerJoined: 2023

Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.

Iskra Ivanova
Iskra IvanovaJob Title:Deputy ManagerJoined: 2023

Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.

Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.

Valda Rayner
Valda RaynerJob Title:Head of Activities & WellbeingJoined: 2022

Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brampton Manor to verify any information. View our terms and conditions. Brampton Manor has an Enhanced Service -more info.