
All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

All the staff are so kind and have endless energy. Nothing is too much troubleAlison W(Daughter of Resident/Service User)

Stepping through their door is like walking into a warm enveloping hug.Allison C(Daughter of Resident/Service User)

Outstanding care home with delightful staff and a lovely environment.V O(Daughter of Resident/Service User)

At Brampton Manor, they believe in quality care. Care so good it’s unexpected. Nestled in the historic town of Newmarket, Suffolk, their care home reflects the town’s world-famous equestrian heritage, with tasteful equine-inspired interiors that create a distinctive and elegant atmosphere. They provide a range of services, including Residential Care, specialist Nostalgia Care for dementia, and Short Stays, all designed to ensure comfort and support for every resident.
What sets Brampton...
Care Provided by Brampton Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees are subject to the choice of room and your loved one’s specific care needs.
The price(s) shown are provided by the care home. Contact Brampton Manor for full pricing details and T&Cs.
Contact Brampton Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Boutique Care Homes
- Private Owned
Person in charge
- Akhi Goswami (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Brampton Care Home is delighted to welcome families, visitors and members of the wider community to the home.
Parking
- On site parking for residents and visitors.
Brampton Manor Reviews (83)
Brampton Manor has a Review Score of 9.9 (9.925) out of 10, based on 34 reviews in the last 2 years.
Over all time Brampton Manor has 83 reviews.
From the minute you walk into Brampton Manor you experience a warm and friendly atmosphere and lovely surroundings. All the staff greet you with a smile and couldn't be more helpful in making my parents respite stay as relaxing as possible. All of their needs were met and they both look healthy and happy, telling us stories of activities they had taken part in, especially the curling sessions and music events. As a family, we were safe in the knowledge that they were being cared for in a caring and friendly environment. The food is all freshly prepared and of excellent quality, again a great feeling to know that they are well-fed and nourished on a daily basis. Refreshments on visits were always forthcoming and reception/staff could not have been more attentive to my parents' needs. Thank you, Brampton Manor.
Thank you for the beautiful feedback on your parents' respite stay with us at Brampton Manor. We're grateful for the trust you placed in us and are thrilled to hear that your parents felt well-cared for in our warm and friendly environment. Knowing they enjoyed activities and quality meals brings us great joy. It was our privilege to make their stay relaxing, and we appreciate your kind words.
I visited my mum at tea time yesterday with my wife and kids. It's always such a lovely experience to visit Brampton Manor Care Home. My mum has dementia and when we came away yesterday my wife said to me that the staff aren't just good, they show a real talent in dealing with her - patient, kind, understanding and attentive. The food was great too, as usual. We're very glad Mum is there.
We're delighted to hear about your positive visit to Brampton Manor Care Home. Your feedback on our team's talent, patience, kindness and attentiveness means a lot to us. We're dedicated to providing a supportive environment and we appreciate your trust in us. Thank you for sharing your experience.
My mother has been so well looked after at Brampton Manor. The staff have been very kind and supportive, helping her to settle in. She has made friends, engaged in activities she has not done for some years and all her needs, personal and medical are well looked after. I am confident she is in a safe and beneficial place. Thank you to all at Brampton Manor.
Thank you for reviewing Brampton Manor Care Home we do appreciate your feedback. I will ensure your kind words are passed onto our team who work so hard to support our residents and make sure they are living their very best lives.
Being usually anti care homes I can't fault Brampton Manor. On every visit it is impeccably clean, staff are very welcoming, residents are fantastically looked after, as a carer in the domiciliary field I am a stickler for everything being just so, and that is Brampton in a nutshell, I would have no qualms being a resident myself for me to say that it must be excellent.
Thank you for taking the time to leave your feedback and endorsement of Brampton Manor. We are very proud of the home; especially the team that work so hard to make sure our residents are happy.
The nursing home is superb and my aunt cannot be more fulsome in her praise of all the staff. When I visit the staff are always helpful, the premises is inviting, clean and welcoming. The level of facilities and activities for residents is exceptional.
Thank you for leaving us your feedback, your aunt is certainly our biggest advocate and she constantly tells us how happy she is and that it is the best decision she has ever made. That is testament to the home, the staff and the care but also a testament to your aunt who is just a lovely person to support.
My mum has settled in well and has been encouraged to take part in numerous activities.
I only wish it were a nursing home as well.
It would be hard to find a more perfect care home anywhere.
Thank you for leaving us a lovely review, your mother is a wonderful lady and she is very lucky to have such a caring and supportive family.
My mother came to Brampton Manor reluctantly after a car accident in which her dominant hand was injured and she was unable to care for herself and we were in the midst of house renovations and unable to look after her. During her two weeks of respite care, the wonderful staff went out of their way to make her feel welcome and to look after her every need.
Thank you for choosing Brampton Manor for respite, I know your mum really enjoyed her stay, having had plenty of things to do and people to spend time with. If you need us in the future, please do get back in touch.
From my first contact with Brampton Manor, I was impressed by the friendly and informative staff and the feeling of a caring and compassionate environment. This continued during our initial visit to have a look around right through Mum's short-term stay. Mum made friends very quickly - a jigsaw buddy on her first day - and was impressed with the care shown to her, the activities she took part in and the relaxed atmosphere. She loved her room and enjoyed walks around the lovely garden. I was very happy that we had left Mum in safe hands.
Thank you so much for choosing Brampton Manor for your mother to stay, we really enjoyed looking after her. Please do not hesitate to call us in the future if you need further respite.
The social activities are a great hit with discussions, arts and crafts and physical games such as carpet bowls and skittles being amongst her favourites as she and my father used to be in a bowls team in their younger days. As her needs have changed so the care given has adapted. I would highly recommend this residential care home.
Thank you for a wonderful review, your mum has thrived living at Brampton Manor and we really enjoy looking after her. Her enthusiasm and positive nature rub off on the other residents within the home. Thank you again for taking the time to leave us feedback.
My mother-in-law has been a resident since January 2023. She was made very welcome with her expectations and wishes considered. Whilst she initially had some reservations regarding residential care, she quickly made friends and settled in so well. The care given to her has been exemplary with members of staff taking the time to get to know her and all the residents as individuals. As a family, we are always welcome, especially the youngest members and the babies! As her next of kin, I am always kept informed and updated with menus and activities. Mother-in-law is certain she has made the right decision for her future care and so do we all, as her extended family.
Thank you for leaving us your feedback, your mother-in-law has really settled in well. Her wonderful personality and humour has contributed to making Brampton Manor a warm and social place to live and she has made a lot of new friends here which is great for her and the other residents at Brampton Manor.
Our mother moved into Brampton Manor last November and initially found it very difficult to settle and understand what was happening, due to the early stages of dementia. However, both staff and management have been extremely patient, caring and compassionate and as a result, she is now settled and thriving in her new environment. She even joins in with the daily activities which we never thought would happen. Communication between staff and relatives has also been excellent and although always professional, they are all very approachable and happy to help in any way that they can. The facilities, surroundings, food etc cannot be faulted, but by far the most important thing for us as a family, is knowing that Mum is safe, happy and being very well cared for. While making the decision for Mum to move to a care home was very difficult, we have no doubt that we made the right decision with Brampton Manor.
Thank you for taking the time to leave a review for Brampton Manor. Making the decision to move a loved one into care is always difficult. To see your mum now, living her best life, making friends and being genuinely happy has been very rewarding for myself and the team. I will pass on your...
All the staff at Brampton Manor, from reception through to catering, have the highest professionalism and show great care towards their residents. My father was the first to arrive at Brampton nearly two years ago (June 2021). He is 98 years old and bedridden, but if it wasn’t for the loving care he continues to receive, he certainly would not still be with us. The staff monitor him constantly, knowing he has only a short time left and it is such a comfort for our family that he is in such good hands. If you are wanting a place for a relative to live out their final time in comfort and surrounded by caring professionals, then Brampton Manor will provide for all their needs right to the last moment. My dad has had the best of times here and now his end is close, I feel he is ready for his next journey.
What a lovely review to leave for us, we are very lucky to look after your dad who has been part of our family since we opened. I will make sure the team are told of your feedback as they are a credit to Brampton Manor and reading reviews like this is the reason, we do what we do.
Since my mother has arrived at Brampton Manor in November she has received the most amazing care from all staff and management under difficult circumstances. Not only has she been well cared for, but they have also offered care and reassurances to myself and the rest of the family. Jokingly we have asked to be put on the waiting list for when we require assistance. All the team have so much patience with everybody they care for including family members. For anyone looking for the best care for their family members, we would highly recommend Brampton Manor.
Thank you for your lovely review, I am so proud of the whole team in making sure that Mum receives the very best care. I will make sure that your feedback is passed onto the team as they work so hard to make your mother feel part of the Brampton Manor family.
I came at Christmas in 2021 for respite and realised I really wanted to stay. I really like the staff. They really do their best and I do have my favourites which I know I shouldn’t. I really enjoy coming out for lunch with other ladies I now call my friends. Overall I am looked after very well and would recommend the home to anyone needing to be looked after.
Angela, thank you for leaving a review for us. It is hard to believe that a year has gone by already since you joined us. We love to support you and see you every day enjoying lunch with your friends. I will make sure the staff are told about your lovely feedback, as everything we do at Brampton Manor is a team effort.
My mum has been a resident at Brampton Manor for just over eleven weeks. It is always a difficult decision to move a close relative into residential care, but Brampton Manor has been so wonderful every step of the way. When we suddenly needed to rush mum’s admission after she had had a fall, all the admission staff were extremely accommodating, understanding and professional, going over and beyond our expectations. The Brampton Manor building and accommodation are beautifully light, bright and welcoming, and Mum’s room is perfect. It feels like a home from home. Visiting is always a positive experience, and all care/nursing staff are more than willing to take the time to chat and update us on mum’s progress. It is a joy to see mum so settled and content, and we are extremely glad we chose Brampton Manor for Mum; it has a perfect warm family feel, and we couldn’t have asked for more.
Thank you for writing such a lovely review, I am so happy that your mum was able to join us and be part of the Brampton Manor family. The team work so hard to make sure our ladies and gentlemen are being cared for in a warm and loving environment and I will pass on your compliments to the team.
Our initial thoughts have been maintained on each of our subsequent visits.
Thank you for taking the time to leave us feedback. I take great pride in meeting our residents before they move to Brampton Manor. This helps to begin to develop their support plan, but more importantly, for both of us to start getting to know each other. I am very proud of the team at Brampton...
Communication is good and the growing team of staff is caring and professional, giving support where needed, but supporting independence. The care team is rotated between floors, which at first is confusing, but now makes sense as the team gets to know all the residents equally, making it welcoming on each of the floors. Overall, management and interactions have been good with respect to admission, accounts and requests. The standard of cleanliness is excellent from rooms and shared areas, to laundry. The dining is superb! The overall feeling of Brampton is that it is a welcoming, homely environment that is more like a home rather than a 'traditional care' environment.
Thank you for leaving such a lovely review. We believe in teamwork and we cannot do what we do without our staff working together. Mum has really taken to life at Brampton Manor and enjoys the social activities we have daily and it is a pleasure to be supporting her.
Sadly her needs have become increasingly complex as time has gone on, but her care, well-being and dignity have been ably dealt with by the team, and as a family, we are updated and included in decisions.
Thank you for taking the time to review Brampton Manor. I am so glad that you mention family, as that is what is most important to us, that our residents and relatives feel like part of the Brampton Manor Family. Your mother is a wonderful lady, and we are privileged to be able to support her.
The care and support that has been provided to my godfather has been outstanding. He is happy and the care is focused on being person-centred. The food is good and generally, outstanding support. The care home is clean and the staff are very welcoming, when you visit.
Thank you for taking the time to leave a review for Brampton Manor, we really appreciate it. Your godfather is a wonderful gentleman with a great sense of humour. The team all enjoy spending time with him. He has settled so well into life at the home and I hope this continues, throughout his stay.
I would like to say what a beautiful care home Brampton Manor in Newmarket, is. My elderly mum moved into the care home in September and is very happy and is always saying she should have moved in sooner. Mum has nothing but praise for everyone who cares for her and the beautiful surroundings she now lives in.
I really want to thank you for your feedback. We are so proud of our team and the effort they make in ensuring all the residents feel at home. Your mum is a lovely lady and I am glad that she enjoys living with us. She has become part of the Brampton Manor family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (1)
- 27 Jul 2026
It started as a box of Lego bricks and ended, weeks later, as a gleaming gold and green trophy standing in its own display case at the multi award-winning Newmarket...
- 15 Jul 2026
Brampton Manor, part of the Boutique Care Homes group, has been awarded two honours at the Lottie Awards 2026: a place in the UK’s Top 100 Care Homes and a...
- 15 Jul 2026
Boutique Care Homes has been recognised with three awards at the Lottie Awards 2026, one of the care sector’s most rigorous independently assessed accolades. The group has been named one...
- 21 Sep 2026Organiser: Brampton Manor
Awards / Recognitions (28)
- 30 Jan 2026Recipient: Boutique Care Homes
- 01 Nov 2025Recipient: Brampton Manor
- 01 Nov 2025Recipient: Brampton Manor
Accreditations
There are no accreditations posted yet for Brampton Manor.
Meet the Team (3)

Akhi has worked in healthcare for over 15 years collecting experience in different settings like Care Homes, NHS and Private hospitals. He first started working in care homes in 2010 and since then has never looked back. What he most enjoys about his role is talking to residents and their families to understand their needs. Apart from holding an Adult Nursing qualification, he is currently pursuing a master's degree in healthcare management from a local university. Brampton Manor is a warm and welcoming home, and he is delighted to be a part of this supportive team.

Iskra is the Deputy Manager at Brampton Manor and is very passionate about making a difference in people’s lives, supporting and providing the best care for them and their families. Over her career, she gained experience across different care fields including residential care, nursing care, dementia nursing and serious head /spine injuries.
Prior to joining Boutique Care Homes as Deputy Manager she was awarded, Nurse of the Year. Iskra also has a College Degree as a General Nurse and a Diploma in Social Care.

Valda has worked in care for over 20 years in various roles. Extremely passionate about residents living their lives to the full and enjoying themselves, being given the opportunity to lead the activities and wellbeing team after a promotion from the reception team, was not an opportunity to miss.
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