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The home is made up of six households, with each offering its own communal open-plan lounge, dining area and kitchen so that residents benefit from independence with the added support of the care team.
All rooms have ensuite wetrooms, a personalised front...
Care Provided by Castle Brook
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite care - £100 less per week for stays of up to 3 weeks
The price(s) shown are provided by the care home. Contact Castle Brook for full pricing details and T&Cs.
Contact Castle Brook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- WCS Care Group Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Kate Bradshaw (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (82)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (82)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Visitors are welcome at Castle Brook at any time. Regular visitors are entered onto the biometric entry system for seamless access and exit.
Parking
- Castle Brook has a short stay/drop-off car park at the front of the home. There is a large car park at the rear of the home.
Castle Brook Reviews (67)
Castle Brook has a Review Score of 9.8 (9.847) out of 10, based on 20 reviews in the last 2 years.
Over all time Castle Brook has 67 reviews.
Well-designed, purpose-built premises which are well-maintained and clean.
A real sense of community and a generous, personalised, private space. Five stars and a bonus star because you always give that little bit extra. We are extremely grateful for the care and dignity that you provided for mum in her twilight years.
Thank you for taking the time to leave us a review. We really appreciate your lovely feedback and it was our pleasure taking care of your mum. I'll share your comments with the rest of the team. Best wishes.
Having said that, I think Castle Brook is a nice care home if your loved one doesn't have complex dementia needs and the staff were, on the whole, kind and willing to help but just didn't have the necessary level of training. We subsequently had to move my mother to another home where they are able to provide the right support for her and she is now much calmer and happier.
We're sorry to hear that you feel you did not have a good experience at Castle Brook. Having supported a very swift admission for your mother during a period of sudden change for her, it became apparent as we got to know her that her needs were higher than we can provide for as a residential and...
I travelled from Australia to visit my mother, all of the staff I met were lovely and made sure my visit was the best it could be. Everyone made me feel welcome. Thank you everyone, I am travelling home soon, happy in the knowledge that Mum is being cared for by a dedicated team.
Thank you so much for taking the time to leave us a review and for your kind words. We're so pleased to hear your visit went well. I'll share your feedback with the rest of the team. Best wishes.
At Castle Brook Care Home we found the best fit. The staff are so kind, even in very difficult circumstances,# and find ways to ensure my aunt thinks she is in charge of her life, giving her choices during the day, allowing her to roam wherever she likes inside and outside, not enforcing eating times but making sure she eats properly. However, there is always a kind carer close by if she gets lost or confused.
I am pleased to say that my aunt still lives her own life, on her own terms but within a very supportive home.
Thank you for leaving such a lovely review for us. It's our pleasure to care for your aunt and support her in her independence. I've passed on your comments to the rest of the team, who I know will appreciate your feedback. Best wishes.
There are activities available for Mum to take part in if she wants to. Someone comes in and plays their guitar for her. Mum loves this.
All Mum's needs are catered for. Mum is so grateful, as am I.
Thank you, Castle Brook.
Thank you for taking the time to leave a review for us. It's always lovely to have such positive feedback about what we do. I've shared your comments with the wider team. Best wishes.
My 94-year-old mom had fallen at home and was admitted to the local hospital with a broken arm. After seven-nine days, the hospital decided to discharge her home with a care package of four thirty-minute visits a day. The decision was made despite family concerns for her dignity and safety.
After a week, my mom's health deteriorated due to anxiety and using the broken arm.
After a review by the community therapists, my mom was moved to Castle Brook Care Home at very short notice on a very busy Friday evening.
From the moment we set through the door the manager and colleagues made my mom feel so welcome and gave us so much reassurance that she would receive outstanding care.
The home is beautiful and her room was like one in a four-star hotel.
My mom had lost weight and interest in reading and watching TV.
But with the excellent care and goals set by the care home manager, within a month my mom was totally rehabilitated. I need more than a thousand words to say a big thank you.
Thank you so much for your lovely feedback. It was our pleasure to look after your mum and help her get back to feeling like herself. I've shared your comments with the team who are always appreciative of feedback on the care they provide. With very best wishes from the Castle Brook team.
Thank you.
Thank you so much for leaving a review for us and for your very kind words. I've passed your comments on to the rest of the team who value receiving feedback on their care. Best wishes.
My father was moved to this care home after being in hospital for a number of weeks. It is a clean and spacious care home and the choice of meals are very good. My father is happy here and feels safe. He is well looked after. I am now able to visit him whenever I wish and have the necessary contacts at the home should I require them.
Thank you for taking the time to leave us a review - we really appreciate your feedback. Best wishes.
A friendly feeling home, I think that there could be more interaction between carers and residents. The food is good, could be more attention to detail, e.g. clothes and items missing from residents room, better housekeeping required.
Thank you for taking the time to leave a review for us. We value your feedback. If there's anything specific that is concerning you please feel free to contact me directly or call into my office when you're next in the home. Kind regards.
My father and stepmother shared a very comfortable suite prior to my father’s death. They were given the opportunity to look after themselves where possible. Staff handled my father’s rapidly changing condition with kindness and gentleness, adapting to his needs. They continue to handle my stepmother’s grief with care and understanding.
Thank you for taking the time to leave a review for us - we really appreciate your feedback which I've shared with the team. Best wishes.
The facilities are modern, airy and light and well maintained.
We love the comprehensive daily feedback available on the online system.
Thank you for taking the time to leave us a review. We really appreciate your feedback. Best wishes.
The staff and in particular the floor manager at Castle Brook Care Home have provided wonderful care for my father. My father has complex needs due in part to his dementia, the staff at Castle Brook have made him as comfortable as possible under the circumstances and for this I will always be grateful.
Thank you for taking the time to leave a review for us. I'll pass your kind words on to the staff who I know will appreciate hearing your feedback. Best wishes.
The care team's commitment and understanding are exceptional, our mother is happy, content, eating and enjoying her food, taking part in all social aspects and activities, she has friends and enjoys all that is on offer at this care facility. The team really do care and this is reflected in a happy, cared for Mum. Thank you.
Thank you for leaving a review for us. We really do appreciate your lovely feedback. Best wishes.
My parents enjoy their food and it’s a great comfort to know they are eating well. All the staff are friendly, kind and very helpful. At the start, I asked a lot of what seemed silly questions. My queries were always answered with sensitivity and I was never made to feel it was a silly question. I can’t recommend Castle Brook enough. I am extremely pleased with every aspect. It really is ‘a care home‘ in the best sense.
Thank you very much for leaving us a review and for your kind words. I've passed your comments on to the rest of the team who value receiving feedback on their care. Best wishes.
He has a pureed diet and enjoys the food. He also likes lots of cups of tea and biscuits and they are always available. He enjoys the company of other residents and although he has dementia he knows his carers and permanent staff. The staff are lovely with him. Best move we made arranging his care there after looking after him 24-hours a day for several years.
Thank you very much for taking the time to leave us a review - we appreciate your feedback which I've shared with the rest of the team. Best wishes.
Clean.
Lovely food.
Nice place to live.
Thank you for taking the time to leave a review for us - we really appreciate it. Best wishes.
I have been absolutely blown away by the care, support and kindness shown by the staff at the home. My uncle has had a challenging start with falls and paramedic visits but the staff have managed everything with compassion and sensitivity. He was very unhappy in the home he was in previously but now that he has moved, he seems so much happier. Thank you to all of the staff, I am looking forward to times when I can visit more freely as the environment when I visited was fabulous.
Thank you so much for leaving such a lovely review for us. I've shared your feedback with the rest of the team who I know will appreciate your kind words. It's our pleasure to look after your uncle. Best wishes.
Staff have always been friendly and caring towards our mother even though she can be very challenging at times due to her illness.
We particularly like the freedom of movement for residents which we feel is important for their mental well-being.
Initially, both parents went into Castle Brook. They were delighted to be together in one suite, and the care and love they received were excellent. Following Father’s death, the care has continued for Mum. She is happy, safe and content.
Castle Brook staff cared for my mother for two years up to her death in October 2019. They demonstrated excellent compassionate, good-humoured and effective care throughout this time; most noticeably during the last few months of her life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 August 2026Please contact the care home and 'Press 1' to find out more about our vacant bedroom.
News (1) & Events (0)
- 27 Dec 2024
Ed Russell, Chief Executive of WCS Care, has been presented with an Officer of the Order of the British Empire (OBE) by His Royal Highness The Prince of Wales during...
There are no upcoming events for Castle Brook.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: WCS Care Group Ltd
- 31 Jan 2025Recipient: WCS Care Group Ltd
- 28 Feb 2023Recipient: WCS Care Group Ltd
Accreditations
There are no accreditations posted yet for Castle Brook.
Meet the Team (1)

I'm the General Manager for Castle Brook and have been with WCS Care since 2016.
I joined Castle Brook in 2017, with my first and biggest job to date helping to move 32 residents from the old Woodside home in Warwick to Castle Brook, whilst it was redeveloped into the care village it is today.
I'm passionate about supporting carers to make Castle Brook the very best it can be and my mission is to make sure there are no barriers to what care home residents can do, just because they are living in a 'care home'.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Brook to verify any information. View our terms and conditions. Castle Brook has an Enhanced Service -more info.